SUMMARY

• ISTQB Certified and motivated professional with 7 years of tech expertise with emphasis on QA and testing in Banking, Health care, Life Insurance and Finance domains.
• Proficient in analyzing Business/System/Technical requirements and Use cases.
• Experience in writing manual test cases that highlight work flow based scenarios and performed manual testing on Client Server and Web based applications.
• Actively involved in various phases of testing lifecycle such as Smoke testing, Functionality testing, Black box testing
• Ad - hoc testing, User Interface testing, Regression testing, System testing, Integration and User Acceptance testing(UAT).
• Well versed in preparing and documenting the Test Strategy, Test Plan, Test Summary Reports, Test Logs, Test Cases
• Test Scenarios for Automated and Manual testing based on the User Requirement Document and System Requirement documents for the Functional testing.
• Experience in coordinating the testing efforts with the offshore teams.
• Proficient in using Test Management tool Quality Center ALM, Rational Clearquest for Requirement Management, Test Planning, Execution, Defect tracking and Reporting.
• Very good experience with various models of SDLC such as Agile/Scrum and Waterfall.
• Experience in executing SQL queries to validate data in the back end.
• Highly skilled in creating and executing test cases, test scripts from Requirements Document and functional specifications.
• Able to work independently, a good team player and interact well with all levels of management
• Possess good communication skills, self-motivated, proactive, task oriented and quick study of new technologies.

TECHNICAL SKILLS

QA Methodologies: Agile(Scrum), Waterfall

Testing Tools: WinRunner, QTP, TestDirector, Quality Center, Rational Clearquest

Programming Languages: C, C++, SQL Server, Pascal, Visual Basic,VB Script

Operating Systems: Windows /98/2000/NT/XP, Unix

Web Technologies: HTML, ASP, Javascript

Other Software: MS Office, Toad, PL/SQL, MS PowerPoint, MS Visio, MS Project, Visual Source Safe.

PROFESSIONAL EXPERIENCE

Confidential, Warren, NJ

QA Analyst

Responsibilities:

• Develop test plans, test case creation and execution in QC for the allocated sub modules.
• Create test strategies, test data, perform test case analysis and conduct test case repair and reviews.
• Perform required data base and environment set up as required for testing each module. Create and execute complex SQL queries for data set-up and validation.
• Review Functional Specification Document (FSD) and Business Requirement Documents (BRD) to understand the system details in preparation for designing test cases.
• Used Unix(various commands) and WinSCP tool for the batch job script execution.
• As part of regression testing, created and executed automation scripts via QTP, to ensure that new/existing functionality is correctly implemented and known bugs are fixed.
• Managed defects through the formal defect management life cycle from logging defects to working with development team towards defect resolution.
• Identify, document and report system issues in Quality Center and participate in lead defect triage and status meetings.
• Document test procedures/ findings and produce Test summary reports and daily status report in ALM.

Environment: Windows XP, Unix, Oracle SQL Developer, HP ALM Quality Center 11.00, QTP 11.00, Java J2EE

Confidential, Newark, NJ

Test Analyst/Onsite Lead

Responsibilities:

• Defined detailed test scenarios/test cases that provide explicit execution steps and expected results from Business requirement document and Use cases.
• Co-ordinated with Offshore, Onsite and Business for Test Estimation, Planning, Scheduling, Execution and Evaluation
• Creation of test data in CPL - Plan Configurator for different market segments and LOBs with different Group/Subgroup/Product/Plan design combinations.
• Developed specific test conditions and expected results for functionality, regression and No-broke testing including the development of detailed datasets to support the identified scenarios.
• Health care Mandate testing on different ongoing mandates like HCR, Autism, MHP, EPO, Dependent 26 and ER Copayment.
• Performed various system integration testing between NMS-CPL, CPL-DMS, CPL-Web service(XML) and DMS-Contracts.
• Backend testing for CPL-DMS integration for Medical, Rx and Dental with appropriate plan and product mapping documents.
• Phase I to Phase II Data migration testing for all market segments - Small, Mid, Large, Medicare, Dental and Rx
• Validation of Contract documents and Benefit Booklets for Medical, Rx and Dental against Benefit Inventory (BI), CPL and Benefit Highlights document.
• Utilized SOAP UI tool (WSDL) to send the web service request(schema name: GetgroupAsofDate) to trigger the CPL based on parameters to get the XML response.
• Worked on RTM(Requirement Traceability Matrix) in sharepoint to fill the gap between the Requirements and Test cases.
• Followed the lifecycle of Use case -> Test case generation -> Test Execution -> Defects -> Retest after defect fix.
• Maintained QA Status Reports, QA Summary Reports and Test Logs for every deployment.
• Tracked issues/defects found during testing efforts and documenting clear re-testing instructions.
• Follow-up with developers for the defect fix by attending daily defect triage calls and maintain defect database.
• Preparation of Daily Execution Status Report (DESR) and Progress grid for the Clients/Customers.

Environment: Windows XP, Visual Studio 2008,, SQL Server 2008, Mainframe CICS, MS Office, XML, SOAP UI, Javascript, Sharepoint, Lotus Notes, Rational Clear quest, Rational Functional Tester

Confidential, Newark, NJ

QA Analyst

Responsibilities:

• Participated in the testing of various Illustration systems to ensure accuracy of policy values and disclosure, including the reporting, analysis and debugging of errors.
• Used MS Project to manage the QA tasks from testing phase to production phase.
• Used Team Foundation Server(TFS) for the project management (scrum) and release management activities.
• Ran illustration in ISP and verify the premiums with online quoting carriers premium for online policy marketing purpose.
• Actively participated in testing various illustration systems on ISP(desktop) system, POI(Prudential online) system and Magnastar - (a third party administrator’s application) using the Magnastar illustration test tool.
• Heavy use of Quality Center to prepare Test plan based on the Test Requirements, Create test cases
• Execute the cases, log and report the defects, documentation of the defects, retest the repaired defects, maintain the bug cycle for Magnastar application.
• Created test plan and test conditions for the purpose of functionality testing for conversion of ISP illustration system from VB6 to VB.Net
• Wrote UAT Test plan/Test strategy with various conditions before every quarterly release for the purpose of staging and production testing.
• Involved in writing test plan, designing test cases and preparing the Requirement Traceability Matrix to cover all the requirements in test cases.
• Tracked change logs and errors in SISS (Sales Illustration Systems & Support Change log).

Environment: VB6, VB.Net, C++, C#, Java applets, XML, SISS, ISIS, Adobe Professional 7.0, MS Office 2007, MS Project 2007, MS Team Foundation Server, Quality Center 9.0, SQL Server 2005, Windows XP, Lotus Notes

Confidential, New York, NY

QA Analyst

Responsibilities:

• Wrote functional test cases for .NET migration-BlueCherry 2008 from functional requirement document.
• Performed functionality tests on QA version of BlueCherry 2008 and documented the results.
• Documented the failed tests with screen shots and steps to reproduce the failure in the Dev environment.
• Tested the resolved bugs and closed them after the real bug fix.
• Analyzed the use cases and technical references and verified that all functionalities supported in BC 2006 are available in BC 2008.
• Helped create the checklist of test points in each window of various modules of BC 2008.
• Performed QA verification of fixed bugs in BlueCherry 2006 through TechReq system.
• Wrote QA Notes and Release notes for all resolved bugs in BlueCherry 2006 in the maintenance release.
• Applied maintenance release(CSP), Application patch to Client’s local environment and tested at the Client site.
• Actively involved in the evaluation of new testing tools for test and QA automation.

Environment: Visual FoxPro 7.0, .NET, Unix, SQL Server, BlueCherry 6.0 & 8.0, Windows XP, MS VSTS 2005, MS Office, Lotus Notes.

Confidential, Newark, NJ

QA Tester

Responsibilities:

• Wrote test cases for Prudential systems and PFPC systems for each Account type to see the proposed result at conversion.
• Created test cases to define the desired logic for implementation.
• Involved in Ad-hoc testing(non-scripted) to check the application randomly on a strict time line.
• Executed test cases on daily basis to assert the effectiveness, performance and accuracy of the PFPC and the Midas systems.
• Involved in Acceptance testing (UAT) to verify the project design logic.
• Performed a lot of positive and negative testing for different types of Accounts, Funds, Shares and Social codes.
• Used various mainframe commands for different transactions such as New Account Registration, Purchase Orders, Redemptions and Exchanges.
• Used SPUFI and QMF to extract the data from DB2 to prepare test cases, analysis and data validation.
• Involved in the Test Recording, Running, Parameterization, Regression testing and debugging of the application using QTP.
• Created Automation testing scripts using QTP for smoke testing and Regression testing for User Registration Module.
• Also used regular expressions while creating check points, to identify objects with varying values.

Environment: Mainframe CICS, QuickTestPro 8.2, Operating system OS 390(MVS), DB2 7.0, SPUFI, QMF, TSO, JCL, COBOL,.Net, MS Office, Lotus Notes, Windows NT.