SUMMARY:

• A result - focused professional with 16+ years of QA / testing experience in delivering solutions involving Waterfall & Agile methodologies. Looking to leverage my knowledge and experience in Software Quality Assurance.
• 10+ Years of Software Quality Assurance (QA)
• Expert in test planning, test estimation, resource planning, test execution, automation, web services and quality delivery.
• Prepared Test Plan documents & Test Case preparation.
• Proficient in writing test plans / test scripts, test cases and defect reporting.
• Designed the test scripts according to the Business requirements
• Proficient in development of the test strategy, test scenarios, test cases, test data and test execution for all test phases: System testing, System Integration testing, Regression, End to End testing, Functional, Smoke and Business User Acceptance testing.
• In-depth knowledge of Software Development Life Cycle (SDLC) and Project Management Methodologies
• Experience in creating end-to-end QA / testing solutions for opportunities for multiple IOTs like USA, UK, Australia, Canada, Saudi Arabia and Domestic opportunities.
• Created opportunities for QA using various test estimation model, Fixed capacity model for manual and automation testing, test accelerators (like CTD, DAS), Resource plan, Bid Metrics, GPE cost case and Solution Baseline document.
• Developed most beneficial financial / cost model for various QA delivery models like Waterfall, Agile, Progressive Automation
• Good exposure to UML modeling diagrams such as Use Cases, Data Modeling, Business Process and Data Flow diagrams
• Hands on experience using HP ALM Tools.
• Prepared HP ALM test suite and test lab to assure smooth test execution.
• Daily Progress Report generated through ALM. Also trained other team members on newly implemented HP ALM and JIRA application
• Worked as Project QA Consultant in Nationwide Building Society, UK (in my recent role) and successfully delivered QA / testing of Apptio and multiple payments projects on Payments Platform including System testing, System Integration, End-to-End testing, Automation testing and Business User Acceptance Testing (UAT)
• Responsible for leading the test team in an Offshore Onshore model and validating and verifying various IT reports in Apptio like Software, Hardware, Cost, Budget etc.
• Responsible for all QA Deliverables Work with business representatives, IT Management, IT development, support teams and vendors to ensure on time, on budget, and quality delivery of testing deliverables.
• Proficient in working on Onshore Offshore model for daily tasks planning, task assignment, status report, risks and issues log and defect tracking
• Experienced in stakeholder management and coordinated the end to end process delivery. Was responsible to get project documents sign off from business stakeholders
• Good understanding of Agile methodology using Scrum Approach.
• Created and led large teams of high performance individuals and implemented job enrichment, cross and empowering teams to take on new challenges.
• Communications with customers (e.g. Release managers, development project managers, leadership teams) to understand requirements, priorities and schedules.
• Determine milestone deliverables, communicate changes to schedule, Determines impact of schedule changes on Release criteria, Coordinate schedule with dependent groups.
• Worked as Project Lead and coordinated with Technology Team, Business Team, Project Sponsors, Development Team Operations Team and Performance Testing Team.
• Tested and successfully delivered projects for the client NetApp, in USA. Have executed Regression and System Testing in Dubai for “Emirates Airlines”.
• Expertise in creation of various reports like Daily status report (DSRs), Weekly status Report (WSRs), Testing Readiness Review document (TRR), Business UAT Outcome Report and Test Completion Report (TCR)
• Proficient in using Business Analysis tools such as MS Visio, Project Management tools such as Microsoft Project Plan and Software Testing tools such as HP ALM (Quality Centre), Selenium, REST/SOAP UI, JIRA and Bugzilla
• Good understanding and working experience in various databases like SQL and Oracle

TECHNICAL SKILLS:

Operating System: Windows (all versions)

Methodologies: SDLC, Waterfall, Agile-SCRUM

Utilities: MS Word, Excel, Access, PowerPoint, Visio, SharePoint, Microsoft Project Plan

Database: MySQL, Oracle

Testing Tools: Selenium, HP ALM, Confidential Rational Team Concert, Confidential Rational Quality Manager, REST/SOAP UI

Cost / Solution Tool: SDM GPE Cost Tool, Solution Workbench Tool

Content Management Tool: Tridion

Languages: Java, C++

PROFESSIONAL EXPERIENCE:

Confidential

Project QA Consultant

Responsibilities:

• Successfully delivered key projects like Future Cheques (Image Clearing of cheques - In clearing and Out clearing), Email Service Upgrade, Payments Platform, Apptio, Open Banking, Visa Enhancements, etc. which helped client faster go to market capability and ability to launch products faster. Delivered majority of the QA/ testing from offshore thus saving cost and delivering high quality test deliverables.
• Summarizing status reports to senior management, identifying key risks and issues, escalations and resolution.
• To deliver number of quarterly releases, achieved test delivery deadlines by collaborating with various vendors like Oracle, Accenture, TCS and other 3rd party suppliers.
• Worked on the overall financials for the project with respect to billability, project projections, cost estimates, monthly spend, future projections, with team size ranging between 10-15 full time professionals
• Collaborate and co-ordinate with Business Users for successful completion of User Acceptance Testing (UAT)
• To provide feedback on productivity improvement measures, steps to improve client satisfaction, best practices implementation.
• Coordinated and worked with the team throughout the Software Testing Process i.e., Requirements Gathering, Test Planning, Test Strategy, Test Estimation, Peer review, reporting involving creation of test plans/ cases/ scenarios and ensuring smooth test execution
• Implemented Project and Test Process Improvements within the team and provide them coaching and support to ensure that the improvements are adopted and maintained (V-model, Reviews and Early engagement, Risk Based Testing, Defect Management, Automation, etc.)
• Ensure necessary infrastructure is in place to support projects (e.g. environments, test data, tools, equipment)
• Come up with innovative ideas with new processes or by using new technologies to reduce the testing complexity and reduce build testing cycle time.
• Having Walkthrough meetings with Client for the review of various project artefacts and taking approval from Client’s PM and DM, Business Analyst, SMEs.
• Development/review of SQL queries, automation scripts, re-usable components in terms of unit scripts.
• Performed Performance assessment of onshore and offshore team.

Technical Solution Manager

Confidential

Responsibilities:

• Review and analyze the requirements mentioned in Request for Proposal document
• Participate with client / IOT GBS team to gather solution requirements and client expectations
• Engage and work with Transition team to provide Knowledge Transfer estimates and cost of various applications in the solution as applicable
• Engage, work and review the documents provided by Test Centre of Excellence team regarding the various Test process and methodologies to be included in the solution.
• Developed the estimation framework model using Confidential ’s Standard Test Estimation methods and tools for various testing types i.e. Functional Testing (System testing, System Integration testing, Regression testing, User Acceptance Test Support, Automation Testing); based on the client’s requirements as well as in scope application, interfaces and scenarios counts and execution cycles.
• Recommend Test Management tools, Automation tools, Performance Tools, Test Accelerators, and Productivity gains as applicable in the solution.
• Create the Staffing plan as per Confidential ’s defined template and recommended Staffing strategies to limit onshore / offshore ratio based on bid metrics compliance target to be more competitive with the ability to still deliver high quality outputs in a cost-effective manner.
• Work on the pricing/costing of the solution by the creating cost case file in GPE tool.
• Work and coordinate with Recruitment team to perform the Staffing Risk Assessment
• Building competitive solutions across all solution opportunities by create Bid Metrics as per Core Bid Metrics template applicable for Testing.
• Support Faster solution development, quick to build solution and reduce time needed for getting approvals by delivery teams

Test Lead

Confidential

Responsibilities:

• Coding/Execution of QTP scripts and Loadrunner scripts using VB and C language.
• Done Project Assessment and performance review for all the team members.
• Performing Project management activities like Submission of Weekly SGF Report, Monthly 7 Keys Assessment Report, EDM Tool, RBS Tool, Leave Approvals, etc.
• Ensuring timely submission of Timesheets & Hours Plan for all the team members
• Participating in meeting with DE Partner for any issues related to project
• Handling and participating in Quality Audits for the project
• Logged good functionality defects related to project
• Successful completion of peer review activity of assigned modules on time
• Submission of daily status report to client
• Worked on Database Queries and provided mentoring to team related to SQL for various modules
• Took initiative of automating Defect Report template and including Pivot Tables and charts to provide better visibility of Defects logged by Testing Team
• Actively participated & coordinated with Client team to fix and close project related defects on time.
• Mentoring newly joined team members related to the concerns related to project functionality / timesheet submission / defects
• Co-ordinated with IT team for availability of Test environment.

Confidential

Test Lead

Responsibilities:

• Understanding Requirement document, performing estimates for the same. Writing and reviewing the Test Cases developing and executing automation and performance scripts using VB, C or JAVA. Executing various cycles during System Testing and reporting the Defects in Rational ClearQuest by following complete defect lifecycle. Coordinated with Dev Team and PM for Project escalations regarding Build instability.

Confidential

Associate Test Consultant

Responsibilities:

• Development / Execution of automation scripts to validate SAP Functionality, data and Transactions. Used Quality Center for test execution, test case management and defect management. Delivered quality test deliverables on time.

Confidential

Test Lead

Responsibilities:

• Managing and leading a team of 7 associates
• Development of Project or Test Plans
• Review of Software Requirements/Functional /Design Specifications
• Development / Execution / Review of Project Test Plans, manual and automation test cases.
• Creating / Maintaining Manual Test Cases and Automation Components/Scripts in Quality Center
• Maintaining Requirements Traceability Matrix for Test Cases.
• Reporting defects using internal tool STAR and Quality Center
• Attending Defect Tracking meeting with the onsite Managers and team
• Attending Inspection Meeting for Requirements/Functional Specifications
• Participation in status calls with onsite Manager and client

Confidential

Associate Consultant

Responsibilities:

• Test Planning and Test Estimation for multiple projects
• Status Reporting to client and manager for projects and participation in Quality Audit for projects
• Visited USA for client interaction and project co - ordination between offshore and onsite team members
• Coordinate with team for meeting the project schedule and timelines and to ensure high quality deliverables
• Preparation of Defect Metrics

Confidential

Sr. Software Engineer

Responsibilities:

• Create/Update/ Execute manual test cases for System/Functional/Smoke testing
• Peer Review of the test cases prepared by the team members
• Coding / Execution of Automation scripts for regression testing
• Defect Tracking using the tool Rational Clear Quest

Confidential

Sr. Software Engineer

Responsibilities:

• Create/Update/Execute Test Cases for various Testing as Black - box Testing, Functionality Testing and Integration Testing
• Conducting Peer Review meetings for the Project

Confidential

Sr. QA Engineer

Responsibilities:

• Visited Holland for the of Content Management System tool Tridion
• Visited Dubai for implementing Tridion for Emirates Airlines.
• Preparing and execution of Test Plans and Test Cases for System testing, System Integration testing, End - to-End testing
• Preparation of Defect Reports
• Peer Review of test cases