SUMMARY

• 7+ years of experience with an earned reputation for meeting demanding deadlines and delivering critical solutions on various levels of Quality Assurance for Web based and Client/Server applications.
• Strong hands on experience in Manual testing and Automated testing using HP Quality Center, Quick Test Pro (QTP)
• Managed defects in tracking system like Bugzilla, Quality center, and TFS (Team Foundation Server 2010)
• Experienced in manual and automation testing using Quick test pro (QTP), Quality Center, TFS (Team Foundation Server), in real time and unattended testing across multiple operating systems and technologies.
• Developed test plans, test cases and test scripts manually and using automation tools like Quick Test Pro, Quality Center.
• Experience in Conducting JAD, JRP sessions.
• Experience Capturing Requirements from Business Users and Documenting it.
• Experience in Design and Development of Test plans, Test cases, Test scenarios, Test reports, performing Black Box testing, Regression testing, Integration testing, Performance, Load, Stress testing, Functional testing, System testing, Smoke testing and User Acceptance testing. Testing experience in Client/Server, web environment.
• Expertise in Using SQL Statements to Query Database Tables for Preparing Test plans and to Verify Test Results.
• Good Analytical skills coupled with excellent problem solving skills.
• Proficient in the complete Software Development Life Cycle, Business Analysis.
• Experience in creating Test Data, Analyzing Defects and interacting with development team to resolve issues.
• Experience with commercial of the shelf (COTS) products like BMC Remedy ITSM. Used it to log Incidents, create Change requests etc.
• Performed analysis, design, implementation, execution, and documentation of business plans, business strategies of an application system.
• Used SQL Analyzer for executing various types of SQL queries.
• Expertise in working with various RDBMSs like Oracle, SQL Server, MySQL etc.,
• Strong analytical, interpersonal and communication skills.
• Trained end Users in the New Application releases and Providing support to them.

TECHNICAL SKILLS

Testing Tools: Quality Center, Quick Test Pro, Team Foundation Server

Programming Languages: MS Visual Basic 6.0, Active Server Pages (ASP), HTML 4.0

GUI: Visual Basic 6.0

Web Technologies: HTML, DHTML, ASP, XML, Java, Java Script, VB Script.

Database: MS SQL Server, Oracle, MS Access

Operating System: UNIX, Windows 95/98, Windows NT/2K/XP

Other Tools: SQL Analyzer, ClearQuest and MS Office 2000

PROFESSIONAL EXPERIENCE

Confidential, Sacramento, CA

Sr. QA Analyst/Business Analyst

Responsibilities:

• Performed manual and automation testing by using TFS (Team Foundation Server) and QTP respectively.
• Performed Web services testing for various interfaces such as DMV (Department of Motor Vehicles) Interface, SSA (Social Security Administration) Interface, ASVS Interface, and ACES Interface.
• Performed database (Backend) testing by passing complex SQL queries (JOINs) on SQL Analyzer.
• Used UNIX commandsto extract and examine the log files from server to identify therootcauseof issues and found the potential issues from server side logs.
• Logged and traced defects in TFS (Team Foundation Server), prepared test status reports and prioritized the defects based on the severity of the functionality of the relevant scripts linked.
• Provide customer support during UAT test cycles.
• Involved in complete software testing lifecycle (Requirement Analysis, Test Planning, Test Cases and Scripts Development, Test Execution, Test Reporting, Test Result Analysis, Defect Retesting, Test Closure).
• Designed, developed, maintained and executed large data driven Functional, System, Integration and Regression Test Scripts in Quick Test Pro.
• Experienced in preparing functional test scripts, coordinating testing and validation across multiple sites on a global scale, producing tracking mechanisms for user acceptance testing and developing and executing systems performance testing.
• Attended JAD Sessions with Business Analyst, Development Team Manager, and SME’s.
• Analyze the Business Requirement Document (BRD), Explaining requirement to team members and review Test Cases, Test Strategy created by Team Members and report to QA Manager.
• Investigated bugs and interacted with developers to resolve technical issues.
• Performed manual testing for both positive and negative scenario.
• Performed database (Backend) testing by passing SQL queries to database using TOAD.
• Used TOAD for writing SQL queries, used many types of complex queries for validating, retrieving and comparing the data.
• Used Team Foundation Server (TFS) to log bugs and functional queries.
• Examined server log files to identify therootcauseof issues and found the potential issues from server side logs.
• Documented QTP material for purpose.
• Conducted daily test status meetings with team members.
• Responsible in providing regular test status reports to the QA manager.

Environment: Quick Test Pro 9.5, Mercury Quality Center 9.0, JUNIT, TFS, JAVA, SQL SERVER 2010, TOAD, CA Autosys Workload Automation, UNIX, Windows XP, Remedy ITSM 7.x, Service Desk 7.1, Java Script, CSS, SQL Server 2000, MS Access, Microsoft Word, Windows 2000.

Confidential, Walnut Creek, CA

Sr.QA Analyst/Business Analyst

Responsibilities:

• Actively involved in all aspects of the pre - testing phase such as establishing hard freeze dates, deciding the test strategy, setting up the hardware and software for the test team etc.
• Developed, executed and documented manual and automated test scripts to support testing Requirement.
• Investigated bugs and interacted with developers to resolve technical issues.
• Involved in module testing and integration testing.
• Created and Reviewed Functional Requirement Specifications and Software Design Documents for the application.
• Created Test Plans and Test Procedures for the various functional Modules in the application.
• Involved in writing Manual Test Cases and Test Scripts for checking the functionality of the application.
• Conducted Smoke, Functional, Regression, and System & Integration testing of the application.
• Tested the GUI of the application comparing to the standards.
• Reported the bugs to Developers through Modification Requests (MR) using Quality Center.
• Responsible for writing SQL queries for accessing data from the Oracle database.
• Status Reports: Daily and Weekly Status reports updates to the Team Lead, Test Groups and Test Managers to Co-ordinate test cycles.
• Experience with commercial of the shelf (COTS) products like BMC Remedy ITSM. Used it to log Incidents, create Change requests etc.,

Environment: Quick Test Professional, Remedy ITSM 7.x, Service Desk 7.1,Quality Center, TFS, Java, HTML, DHTML, PVCS, Oracle 10g, SQL, Windows, MS-Word, MS-Excel, XML, XSL, Java Script, CSS, SQL Server 2000, MS Access, Microsoft Word, Windows 2000, IIS 5.0.

Confidential, Irvine, CA

QA Analyst

Responsibilities:

• Involved in Business Requirement Analysis, Functional Requirement Analysis, Over All Design, Use-Case Analysis, Initial Summary, Risk Analysis and Documentation
• Managed Requirements and developed Test Plans, Test Scripts and Test Cases using Quality Center.
• Created user defined functions to reduce the redundant code and enhanced the maintainability of scripts.
• Performed Interoperability Testing and was involved in both Manual and Automation Testing.
• Coded and executed automated tests using QTP.
• Used Quality Center for Defect Tracking and reporting.
• Attended status meetings (walkthroughs/ inspections) for reviewing the testing process with the QA team, Developers, operations and management.
• Successfully implemented the change request and defect tracking using Quality Center.
• Interacted with developers to resolve technical issues and investigated the bugs in the application.

Environment: Manual Testing, Quality Centre, QTP, Subversion, Bugzilla, TOAD, Oracle 9i, UNIX and Windows XP.

Confidential, Chicago, IL

QC Engineer

Responsibilities:

• Create detailed test requirements and test cases.
• Create test data for positive and negative testing to test the program logic.
• Used QTP to Execute tests, documenting defects, and re-testing software corrections to ensure those problems are resolved.
• Perform smoke testing, functional testing and integration testing.
• Analyze the response times of the business transactions under load using Load Runner.
• Develop and execute SQL queries on Oracle database using TOAD
• Perform backend testing to test the batch jobs run as designed.

Environment: Manual Testing, Quality Center, QTP, TOAD and LoadRunner, HTML, Oracle under Unix platform.

Confidential, Salinas, CA

Software Test Engineer

Responsibilities:

• Involved in Business Requirement Analysis, Functional Requirement Analysis, Over All Design, Use-Case Analysis and Documentation
• Managed Requirements and developed Test Plans, Test Scripts and Test Cases using Quality Center.
• Created user defined functions to reduce the redundant code and enhanced the maintainability of scripts.
• Performed Interoperability Testing and was involved in both Manual and Automation Testing.
• Coded and executed automated tests using QTP.
• Used Quality Center for Defect Tracking and reporting.
• Attended status meetings (walkthroughs/ inspections) for reviewing the testing process with the QA team, Developers, operations and management.
• Successfully implemented the change request and defect tracking using Quality Center.
• Interacted with developers to resolve technical issues and investigated the bugs in the application.

Environment: QTP, Quality Center, Oracle, Java, HTML, MS Office, Windows XP.