SUMMARY

• Over Six years of experience as a QA Analyst/Tester involved in Functional testing of large - scale systems (includes Web and Client/Server applications) that include Health Care, Financial, Public Sector, Automotive, and Manufacturing Industries.
• Excellent working knowledge in Developing & Implementing of complex Test Plans, Test Strategies, Test Cases, and Test Scripts using Manual test solutions.
• Experienced in translating Functional and Technical specifications into effective Test Design documents, Test Cases and Test Scripts.
• Proficient in Manual (Black Box and White Box) testing using HP Interactive Tools (Quality Center).
• Expert in Unit, Regression, Integration, System, GUI and User Acceptance Testing (UAT).
• Excellent knowledge of software development and testing life cycles, QA methodology and test process documentation and end user training.
• Experienced in developing UNIX Shell scripts and Data Driven scripts using Excel spread sheets and Database.
• Specialized in developing test plans, test cases, test status reports and managing test scripts and defects using Quality Center.
• Good knowledge of Databases, Programming Languages, Webservers and ERP Packages.
• Strong working experience in testing on both WINDOWS and UNIX environments.
• Strong in talking to the backend by writing SQL and PL/SQL queries on RDBMS.
• Excellent analytical, communication and project management skills and able to work independently and collaboratively within a diverse technical team.

TECHNICAL SKILLS

TESTING TOOLS: Quality Center 11.0, QTP 11.0/10.0/9. x

OPERATING SYS’s: MS-DOS, UNIX, LINUX, Windows 7/XP/2000/NT

LANGUAGES: VB, C, C++, Java, .Net, SQL, PL/SQL

DATABASES: Oracle, DB2, SQL Server, MS-Access

WEB TECH’S: J2EE, HTML, ODBC, ActiveX, VBScript, ASP

BUSINESS TOOLS: MS Word, MS Excel, MS Power Point

ERPs: SAP, Peoplesoft

SERVERS: IIS, Weblogic, IBM Websphere

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

QA Analyst/Tester

Responsibilities:

• Analyzed and reviewed the Software Requirements, Functional Specifications and Design Documents.
• Created test requirements hierarchy to represent the features and functionality that needs to be tested in the application using Quality Center.
• Managed requirements, test cases and test scripts using Quality Center.
• Manually tested the application using the test cases.
• Performed integration testing between module releases.
• Developed Manual Test Cases, verified Actual results with expected results for the application.
• Manually conducted User Interface, Functional, Integration, UAT,Regression testing and interacted with developers to resolve the technical issues.
• Used Quality Center for bug tracking and followed up with the development team to verify bug fixes and update bug status.
• Executed SQL queries to validate the information updated in the database tables based on the test scripts.
• Involved in System and User Acceptance testing.
• Performed regression testing after bug fixes and also before and after code conversions.
• Performed the Black Box testing for functionality and structural flow of the application.
• Worked in team environment to achieve project quality goals.
• Involved in preparing timely test reports, status and updated documents.
• Assisted various members of the project team including development, technical and business team.
• Attended design review conference meetings with on-site team.
• Also initiated and participated in Conference Calls, Walkthrough and Review Meetings.
• Coordinated with beta client team for application configuration issues, defect analysis and timely release of test versions of application.
• Providing testing status to the Project Managers on daily basis.

Environment: Quality Center, Quick Test Pro, LoadRunner, SAP CRM/ECC/BI, VBScript, JAVA, BO, JDA, SQL/PLSQL

Confidential, Austin, TX

QA Analyst/Tester

Responsibilities:

• Included developing and documenting Product Test Plans, using several SDLC methodologies; Assisted in writing efficient and effective Master Test Plan, Test Strategy,System Testing, End-to-End Test andUser Acceptance TestPlan.
• Strong experience in Functional testing,User Acceptance Testing(UAT), andSystem Integration testing(SIT).
• Participated in the planning, development, coordination and presentation of specific testing needs as appropriate to thequality assurance needs of the end user
• Assisted business users in defining UAT test cases and plans; Established and maintained test cases and test data in Quality Center.
• Close interaction with designers and software developers to understand application functionality and navigational flow
• Performed Regression testing as and when there was a new build.
• Tested whether the reports developed in Business Objects are as per company standards
• Involved in data validation using SQL queries.
• Created users processing claims and tested against the applications for the claims received, paid and denied using different data.
• Coordinated with the QA Team for testing activities across multiple systems
• Involved in testing HIPAA EDI Transactions ( 835 )
• Analyzed HIPAA EDI transactions in XML and X12 responses and looked for defects for amendment.
• Designed test summary reports, requirement traceability matrix and functional readiness matrix documents
• Provided the required test data for the developers in order to fix the defects
• Logged the defects in Quality Center and maintained track of the defects throughout the life cycle.
• Participated in QA Team meetings and bug tracking meetings

Environment: Quality Center, Oracle 10g, Toad, Windows XP, HTML, Excel, Outlook, JAVA, SQL, Business Objects, HIPAA, MS Office.

Confidential, Chicago, IL

QA Analyst/Tester

Responsibilities:

• Development of test scenarios and test plans.
• The verification of product requirements and functionality.
• Identification and reporting of product defects during system test.
• As an Analyst involved in gathering business requirements, studied the application, gathered the information from developers.
• Created and documented overall testing strategies - Test Scenario, Test Cases, Test Script and Procedure to be followed as Test Steps.
• Manually performed Functional, Positive, Negative, Integration Testing of the application.
• Exported the Test cases from excel spread sheet to Quality Center.
• Communicate, coordinate and support to the Project management, developers and end users in entire Testing life cycle includes resolving defects and responsible for initiating customization of bug reporting tools.
• Involved in testing of Web application performed GUI, Regression, and Security testing using Quick Test Pro.
• Agile methodology, including daily status meetings, weekly iterations, iteration planning meetings, test driven development, continuous integration, constant communication with end users and business analysts, and team sharing a room.
• Wrote SQL queries to test data integration and performed Database Testing for the Application.
• Designed Test Cases, executed those using the Test Lab and analyzed the results in Quality Center.
• Added the defects, set the priorities, closed the resolved issues, and generated the test report in Quality Center.
• Developed test metrics, traced the bugs, and requirements to the defects for the management.
• Participated and reported statuses in all test related project team meetings.
• Participated in daily defect status calls to discuss testing results with project management and development team.

Environment: Quality Centre, Quick Test Pro, LoadRunner, AS/400Java, HTML, PL/SQL, UNIX, Oracle, MS Office.

Confidential, Austin, TX

QA Analyst/Tester

Responsibilities:

• Developed Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Data and Traceability Matrix.
• Performed Functional, Integration Testing, Regression Testing, UAT & SMOKE testing of the system.
• Participated in walkthroughs and review meetings.
• Test Plan/Test Strategy/ Test Scenario preparation and Reviewing of Functional, Integration and System Test cases.
• Performed Manual testing for the core applications.
• Executed SQL queries against Oracle database.
• Created Test Report based on test results.
• Analysis of test results and interactions with customer.
• Providing testing status to the Project Managers on daily basis.
• Coordinated with the Developers for Bug Fixing and documented defects using Rational Clear Quest.
• Involved in Review meetings, Walkthrough and Defect meetings.

Environment: Quality Centre, QTP, LoadRunner,Java,Servlets,EJB,XML,HTML, Web Services, PL/SQL, UNIX, COBOL, CICS, Oracle, MS Office.

Confidential, Long Beach, CA

QA Analyst/Tester

Responsibilities:

• Reviewed and analyzed the System Requirements and Specifications to identify the business functionalities.
• Involved in developing the Test Plan and Test strategy for Functional testing.
• Developed various test procedures and test cases for Integration, Regression, System, data validation and user Acceptance Testing (UAT).
• Involved in Black box and White Box testing of the application.
• Created and Executed Manual Test scripts to test the Flash and Non Flash objects in the application.
• Developed the complex automated test scripts and modified the existing automated test scripts using ssQuick Test Pro to test the functionality of the application.
• Involved in compatibility testing of the application with different platforms using Quick Test Pro.
• Performed Functional, Integration, Regression testing during different stages of the application development using Quick Test Pro and Quality Center.
• Involved in Database testing by writing SQL queries, testing triggers and PL/SQL procedures.
• Used Quality Center for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Generated, Maintained and Executed all the Manual and Automated test scripts during different stages of the application development using Quality Center.
• Keeping up-to-date on QA training and methodologies
• Participated in weekly project status meetings and updated the process accordingly.

Environment: Quick Test Pro, LoadRunner, Quality Center, JAVA, JSP, EJB, Vignette, TCL, IBM Websphere, AS400, UNIX, Oracle, SQL, PL/SQL, HTML, Windows NT/ 2000/XP.

Confidential

QA Tester

Responsibilities:

• Involved in the entire software development Life Cycle of the project from Initiation to Implementation.
• Reviewed and analyzed the System Requirements and Specifications to identify the business functionalities.
• Developed various test procedures and test cases for Integration, Regression, System, data validation and user Acceptance Testing (UAT).
• Developed Test Cases with help of the Use cases
• Prepared Test Data for the test cases
• Executed test cases, analyzed results, and created reports.
• Involved in Black Box Testing of GUI components of the application.
• Maintained the test logs, test reports, test issues, defect tracking using Quality Center.
• Worked with development team to ensure testing issues are resolved.
• Assigned Priority and Severity based on the defect found.
• Involved in weekly status meetings and communicated testing progress with test lead and manager
• Used Quality Center as a test tracking tool

Environment: Quality Centre, Java, HTML, PL/SQL, UNIX, Oracle, MS Office.