SUMMARY

• Over 8+ years of IT experience in QA Analyst with extensive Client/server, Web Service, Middleware for Education, Financial, Banking, Healthcare, Retail(Supplier, Dispatch applications).
• Good Understanding of quality assurance best practices.
• Worked extensively on client/server and web - based applications where majority of the sites were designed with front ends like JAVA, .NET, HTML XML with databases like Oracle and DB2.
• Well versed with all the phases of Software Development Life Cycle (SDLC), STLC Including Agile Test Drive Development and extensively worked in all the phases holding major responsibilities.
• Expertise in defining, creating, documenting, verifying, and executing test cases and work with development team to resolve product issues and perform Functional testing, Integration testing
• System testing, co-ordinate with User Acceptance testing (UAT) team, Performance testing, Load testing.
• Expertise in developing Test Scripts in HP Quality Center, HP Quick Test Professional (QTP)9.0v,11.0v, Selenium, Win Runner 7.0,.
• Experience of testing Java, .Net Applications and Mainframes.
• Experienced running test scripts on multiple platforms - windows, OS2 Edge, UNIX.
• Expertise using VB Scripting, UNIX commands, Shell scripting basic commands and Unix File permissions.
• Possess good communication skills, self-motivated, proactive, task oriented, quick learner of new technologies, mentor for team members, lead and coordinated different groups, trained new recruits with business process and methodologies.
• Good Knowledge on configuring software applications, web services, databases and Understanding of internet technologies and protocols (TCP/IP, HTTP, SMTP).
• Knowledge about Health Insurance Domains (PPO/HMO/Medicare/Medicaid),Education Domain, Credit Cards (Finance), Retail Domain, Expertise with onsite and offshore Model.
• Excellent communication, technical and interpersonal skills.
• Highly motivated and a self-starter with excellent communication and interpersonal skills.
• Ability to convince, collaborate and manage relationships with project members.
• Strong analytical and problem solving skills, capable of addressing relevant facts and recommending solutions.
• Trained on ETL Tools (Informatica, Datawarehouse tools).

TECHNICAL SKILLS

Test Automation Tools: HP QTP 11.00, HP QC10.0, Selenium, LoadRunner

Test Management Tools: HP Quality center, Test Director

Bug Tracking Tools: JIRA, Clear quest

Database: Oracle 9i/10.0, Toad, MS SQL Server 2000/2005, DB2.

Scripting Languages: VB Script, XML, JavaScript, HTML

Languages: PLSQL, JAVA, COBOL, JCL, VSAM, MQseries.

OS Experience: Windows 95/98/2000/XP/NT 4.0 Server, OS390, UNIX

Productivity: Office Suite 2003, Outlook, Adobe Suite

PROFESSIONAL EXPERIENCE

Confidential, Iowa City, IA

Sr.QA Analyst

Responsibilities:

• Involved in Business requirement gathering meets.
• Attend Scrub meetings daily, Sprint Meeting and task the User Stories.
• Working on multiple Projects. Responsible for scripting the test scripts and Leading a team of 2 resources and was responsible for review test deliverables, defects, test results, testing script created by team members.
• Actively involved in preparing robust Actions(functions) in automation scripts and develop regression test suites.
• Creating Data for testing various applications reports and validating the data for new changes in the reports.
• Analyze business processes and work flows and identify key areas concerning application functionality and behavior.
• Review Traceability Analysis, Interface Analysis, Risk Analysis, and concurrent Test Plan and Test Case Generation.
• Testing SQL packages and procedures in Quality Core project.
• Conducted System Testing, Integration testing, Regression Testing, End-to-End testing and User Acceptance testing at client location.
• Studied the business processes and Functional Specifications to understand the detailed project scope to prepare test plan.
• Responsible to prepare the Test Plan for manual testing in State Testing and NCWRC Projects.
• Performed transformation of manual test cases and use cases in to automated test procedures via HP Quick Test Professional for AECTP Project.
• Identified optimal consolidation patterns for manual test procedures with focus on reusable repeatable components and uniformed use-patterns.
• Used VB Scripting for Keyword Driven and Data Drive coding in QTP with Descriptive Programming for AECPT Project.
• Developed scripts for testing web services.
• Generated reusable, maintainable test-data repository, valid for environment specific and independent testing process via QTP.
• Performed End-to-End automated testing of business-driven workflow using QTP and custom regression data-repository.
• Proactively working with members of business and engineering teams on optimal resolution for issues and process impacting discrepancies.
• Used Quality Center to execute test cases and log any defects and Reporting.
• Acted as a point of contact during UAT process.
• Provide Estimate hours for given project to Project Manager/Project Stake Holders.

Environment: Oracle10i, Toad, HP Quality Center, SQL, Ultra Edit, VB, UNIX,QTP,VB Script, Oracle Forms, SAS Reports, VTC, Web server, Web Logic, Agile Type of Testing.

Confidential, FL

Sr. QA Analyst

Responsibilities:

• Involved in Business functionality review meetings and Use-Case Analysis.
• Analyzed the System Requirements, Functional requirements and Business Requirement Documents.
• Placed Test cases, Test scripts, and Expected results in HP Quality center.
• Prepared Claim, Member, Provider Test data for test cases.
• Involved in the Testing of ITS Claims - Creating SF’s and DF’s (Mainframe).
• Retrieved test data from Oracle database using SQL Statements.
• Performed Smoke test for each New Environment and New build in Diamond and Middleware Applications
• Responsible for System, Functional and user acceptance testing (UAT).
• Created 837 file and sent the claim to DIAMOND
• Performed XML data mapping during end-to-end testing.
• Involved in Claims Processing for Institutional, Professional and Dental using Diamond Application.
• Prepared 837 files for Electronic claims submission for FEP Claims.
• Submitted 837 Claims via FTP Process.
• Involved in web based testing via Availity Application for claims processing.
• Reviewed EOB's and RA's for FEP Claims after Payment cycle
• Enhanced the automated Regression Scripts and conducted Data Driven Testing.
• Generated SQL queries to validate various reports, loads and extract processes
• Performed Backend Testing by writing SQL statements using Oracle Database and SQL Navigator and Toad.
• Tested the database integrity by writing SQL Queries using QMF on Mainframes.
• Worked with UNIX shell scripts extensively.
• Participated in Walkthrough’s and Technical Reviews all through the testing phase.
• Responsible for preparation of weekly status report.

Environment: VB Script, XML, Cobol, CICS, TSO/ISPF, QMF, FILEAID, HP Quality Center, Oracle, SQL Navigator, Toad, Windows NT, XP, Unix, DB2,MS Visual Basic, ASP, Java Script, SQL Server, MS Access, Webserver, QTP, Web logic.

Confidential, Bannockburn IL

QA Tester

Responsibilities:

• Review the business processes, Business Requirement Documents and Software requirements Specifications to understand the project.
• Interacted with the Developers and Business Analysts to plan the testing task.
• Created automated functional regression test scripts using QTP and scheduled, organized and executed the test scripts in QTP integrate environment and documented the test results.
• Validating the items posted against the Beneficiary ID in the form of transactions and verifying the accuracy. Actively participated in testing, check processing.
• Developed functional and regression test cases.
• Involved in manual testing and run script manually.
• Testing involved verifying data pulled correctly from Paper Claims to Finance system
• Involved in field level validation and functionality testing of various systems during integration phase.
• Performed Backend testing of Databases.
• Performed web portal and GUI testing.
• Developed, implemented and performed the Unit Testing using JUnit.
• Wrote SQL queries in SQL Navigator to validate the back end tables.
• Wrote Data Driven scripts for automations of front end JAVA application in QTP.
• Designed and Developed automated regression test scripts for Agent GUI testing.
• Logging defects and reporting & retesting them.
• Preparing Status reporting for Team.
• Identified project risks and recommend actions to minimize risk.
• Involved in daily meetings with SME, Business People, and Manger.
• Tested applications in different environments (Development, QA).
• After defects were fixed and a build letter issued, defect testing was done to ensure both defect and existing functionality worked.
• Report/Document the Defects with detail test result documentation to Test Manager/Developer by extracting test result from various log files/database.

Environment: Java/J2EE, VBScript, Oracle10i, SQL,UNIX, SQL Navigator 4.0,, MS office 2007,XML Notepad 7, OAuth Rest, Webservices, Weblogic, Agile Scrum-Model, QTP.

Confidential, River woods IL

QA Tester

Responsibilities:

• Extensively tested the applications, both manually and by automation.
• Prepared Test Cases, Test conditions based on the Functional Specifications and Technical Design Document.
• Created data driven test through QTP.
• Prepared and executed test cases for different modules.
• Developed test scripts for data driven, functional and regression testing.
• Coordinated testing activities with testing team members.
• Properly documented the testing procedures.
• Interacted with the Developers and Business Analysts on a regular basis to resolve issue.
• Complete ownership of lifecycles involved in DMS.
• Responsible for web portal Testing.
• Created Web Services Performance regression test pack using SOATest.
• Tested back office applicationsused my Staff/Agent to update the dispute raised by the customer.
• Drafting/Writing Quality Assurance Report and Status Reports.
• Responsible in test plan, analysis and design.
• Responsible for Manual Testing, Integration Testing, Functional Testing, UAT.
• Developed test scripts for all the scenarios using mercury tool QTP and enhanced the scripts through parameterization, additional user functions.
• Clear Quest is used as Logging and defect tracking tool.
• Completely involved in test management for DMS
• Involved in defect management and defect reporting

Environment: JAVA, SOA Test, SQL Server 2005, Web services, Agile Scrum-Model, XML Notepad 7,Test harness, IBM Rational Clear Quest.

Confidential

Associate Consultant

Responsibilities:

• Understand the business processes, Business Requirement Documents and Functional Specifications.
• Analyze BRD, business processes and work flows and identify key areas concerning application functionality and behavior.
• Developed test cases and generated test data for testing application.
• Did both manual and validated the file transfer from Mainframe system to UNIX interface systems.
• Validated Supplier data in db2 database for CR like merging 3 to 4 screens into 1 on Mainframe CICS system.
• Have good knowledge about Descriptive programming.
• For bank end Testing wrote a function by sending the SQL query as a parameter to test the data in data base and also retrieving the data from data base and send to the Run time Data Table.
• Conducted Integration Testing with CICIS Screens.
• Performed Backend testing of Databases.
• Conducted System Testing, Integration testing, Regression testing, and End-to-End testing.
• Involved in daily meetings with client regarding schedule, resource management and activity tracking
• Interacted with the Developers and Business Analysts on a regular basis to resolve issue.
• Tested applications in different environments (Development, QA).
• Accomplishment: Performed Integrated testing within short timeframe to clear 1Billion$ stock at China/Hong Kong center.

Environment: .Net3.0, Oracle9i, Web Services, DB2, Windows XP, Manual Testing.