SUMMARY

• Over 7 years of extensive IT experience in the Software Testing of Web - based, Client/Server and database applications.
• Involved in complete software testing lifecycle owning the test deliverables from start to end through the entire SDLC and experienced in methodologies like Waterfall, Iterative and Agile (SCRUM).
• Created, updated, maintained Test Matrix, Traceability Matrix and involved in Gap Analysis.
• Proficient with development of Test Plans, Test Scripts, Test Cases and executing Cases, with development of Test Cases from Use Cases.
• Experience in Black Box, Functional, Positive, Negative, Regression, Data-driven, Unit, Integration, System Testing.
• Performed Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on database applications.
• Performed Sanity testing, Smoke testing, Usability testing and Security testing of various applications.
• Expertise in Bug tracking using bug-reporting tools such as Team Foundation Server (TFS), Test Director and Mercury Quality center.
• Experience testing Web services applications and using SOAP UI.
• Good Documentation and Process Management skills with an ability to effectively understand the business requirements to develop a quality product.
• Excellent in communication, presentation, and interpersonal skills. Good team player with the ability to lead, manage and work independently in a time sensitive environment.
• Expert in documentation using MS tools (Word, Excel, Power point and Access).

TECHNICAL SKILLS

Testing Tools: Quality Center, Test Director, Team Foundation Server (TFS), Bugzilla, SoapUI

Languages: SQL, MySQL, XML, HTML, .Net, Java

Databases: SQL Server, Microsoft Access 97.

Operating Systems: Windows 95/98, Microsoft Windows NT 4/2000, Vista

Web Browsers: I.E 6, 7, 8 & 9 Safari, Firefox, AOL 7/8, Netscape 7.0/7.1

Web Technologies: Web logic, Web sphere, XML, Web Services.

Methodologies: Agile (Scrum) & Waterfall methodologies (SDLC)

PROFESSIONAL EXPERIENCE

Confidential - Tampa, FL

QA Analyst

Responsibilities:

• Worked on BPM Tacoma Project.
• Prepared Test plan and Test cases based on the functional specifications.
• Performed functional testing, system testing, regression testing, end to end testing, unit testing, user acceptance testing, positive testing and negative testing.
• Involved in discussions with Subject Matter Experts (SME) during creation of test plans per Iteration.
• Actively involved in various meetings to discuss Enhancements and Modifications of the existing scripts and Project Plan.
• Exercised Agile standard QA methodologies and strategize improvements based on Confidential processes.
• Involved in Iteration Planning and Release Procedures.
• Identified bugs in new and existing code, tracking in Rally.
• Performed Manual Performance Testing.
• Use of Lombardi - Process Inspector.
• Functional Requirements and UI Compatibility.

Environment: /Tools: Web Service, MySQL, SQL Server, Windows XP, Rally, SoapUI, Lombardi7, Firefox, IE7/8/9.

Confidential - Saint Petersburg, FL

QA Analyst

Responsibilities:

• Worked on Personal lines of credit, Residential and Commercial projects. Gained great exposure and business knowledge for all lines of business.
• Prepared Test plan and Test cases based on the functional specifications.
• Performed functionality testing, system testing, integration testing, regression testing, end to end testing, unit testing, user acceptance testing, positive testing and negative testing.
• Involved in discussions with the business analyst and Subject Matter Experts (SME) during creation of test plans and updating of business requirements.
• Actively involved in various meetings to discuss Enhancements and Modifications of the existing scripts.
• Investigated software bugs and interacted with developers to resolve technical issues using TFS.
• Compared and analyzed the expected results to the actual results and documented the reports accordingly.
• Worked on back end testingby executing SQL Queries.
• Checked the data flow through the frontend to backend and usedSQL Queries to extract the data from the database.
• Created and Maintained Test Matrix and Traceability Matrix and performed GAP Analysis.

Environment: /Tools: TFS, WindowsXP, 2000, 2007, SQL, .Net, Firefox, IE7/8/9.

Confidential - Chicago, IL

QA Analyst

Responsibilities:

• Designing the test plan. Created test cases in Quality Center and setting test lab for the release test execution.
• Led and guided off shore team.
• Responsible in participating pre-sprint planning, Review and retrospect meetings representing the QA teams Performed Functional, Black Box, System and, End to End, Regression testing.
• Worked closely with developers in an Agile development environment and responsible for reviewing and verifying the patches before patches are merged to the main branch.
• Tested web services manually using SOAP UI.
• Conducted functional, System, Regression and UAT testing of the application.
• Used Quality Center 8.1 for defect management/script repository for one of the modules.
• Received client commendations for excellent performance in meeting deliverables.
• Extensive Knowledge of Test Matrix and Traceability Matrix.
• Interacted and gave KT to the offshore team and prepared related documents for future reference.

Environment: /Tools: UNIX, XML, Web Service, MS SQL Server, Windows 2000,IIS, Quality Center, SoapUI, Firefox, IE7/8/9.

Confidential - St. Louis, MO

QA Analyst

Responsibilities:

• Involved in daily meetings using the Agile Methodology.
• Analyzed business requirements, functional specifications and system requirements for Confidential (First Community Bancshire Inc) prepaid gift card program and reloadable card project.
• Wrote test plan, scripts for Confidential bank cardholders, testing several reloadable screens like CSR sell card screen, CSR Transitions Screen, Transition history using.
• Validated view inventory, Receive Cards, order cards and sell cards and test with new card numbers to validate accurate test output.
• Performed functional, Regression Testing, and UAT testing for Confidential bank and for Confidential bank.
• Tested application, Supporting Fraud and dispute for the Tier1 customer ( Confidential ) project.
• Involved in triage calls, customer calls and status reporting, issue monitoring.
• Tested and verified Customer Fraud and Dispute defects, log defects in Quality Center with details.
• Updated defects in Quality Center with up to date details to provide issue details to the developments team and provided information on daily basis to resolve issues with timely manner.
• Tested Web services which are used for accessing Remote Applications.
• Tested Tier1 web application. Using SoapUI request function to create a soapUI request to the specified URL and verify the server response for defects and discuss issues with client in daily calls.
• Developed XML test files based on XML schema.
• Gathered information and updating logs, reports daily basis for internal and for the client Confidential and Confidential bank.

Environment: /Tools: QC, Microsoft XP, XML, Oracle9i, MS tools, Firefox, IE7/8/9.

Confidential, Chicago, IL

QA Analyst

Responsibilities:

• Responsible for writing Test Plan, Test Cases and Test Scripts.
• Experience in Functional, System Integration and Regression testing.
• Actively involved in User Acceptance Testing (UAT).
• Tested new features and enhancements for an in-house website called Principal.com
• Performed backend testing by using SQL queries.
• Used Team foundation server for maintaining defects.
• Involved in defining Test objectives for the applications and performed manual testing.
• Worked with Developers for defect resolution.
• Work with business to prioritize defects based on business and technical requirements.
• Identified changes in the application use case and interacted extensively with Business user team.
• Facilitated project team discussions for test and project issues, and provided test metrics and other reports on a regular basis.
• Communicated test metrics to show progress and escalate issues with transparency.

Environment: /Tools: Bugzilla, Microsoft Windows NT 4/2000, Vista, SQL, .Net, Firefox, IE7/8/9.

Confidential, Clearwater, FL

Information Technology Coordinator

Responsibilities:

• Provided technical support for over 2600 Confidential pharmacies.
• Resolved and documented technical issues for Confidential In-Store systems.
• Performed Positive, Negative testing, smoke and End-to-End testing manually.
• Prepared various Reports like, Daily and Weekly Status Report.
• Provided onsite support during the User Acceptance Test (UAT).
• Attended weekly business Meetings.