SUMMARY

• Over 14 years of demonstrated career in testing client/server applications, managing Quality Engineering, and Project/Program Management.
• Seasoned motivational manager who can develop and build high performing QA teams.
• Expert in development and implementation of test strategies, test plans, test procedures and test case execution involving both Manual and Automated testing.
• In - depth knowledge of both Waterfall and Agile methodologies.
• Experience in leading Quality Engineering teams in areas like Functional Testing, System Testing, API and UI Based Automation, Integration testing and Upgrade testing.
• Extensive experience in testing Java, C++, C# and .NET applications.
• Sound knowledge and exposure in working with LDAPs and SQL servers.
• Solid experience in testing SNMP Gets and SNMP Traps using MIB browser and EMC SMARTS.
• Well experience in testing Authentication, Authorization and Web Single Sign On applications
• Experience in leading 20+ size of testing teams for organizations.
• A keen planner, strategist and implementer with demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project specifications.
• Worked in all phases of software testing life-cycle for various projects of high magnitude at both product and service based organizations.
• Experience in managing dispersed teams within the United States and overseas.
• Strong problem solving & technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction and low operational costs.

TECHNICAL SKILLS

Operating System: Windows, Linux and Solaris

Project Management: Version One and Microsoft Project

ERP: SAP BW7.3/BI

Languages: known C++, Java, XML

RDBMS/LDAP: Oracle 8.0, MS SQL Server, Sun One Directory Server and Active Directory

Query Language: SQL, PL/SQL

Web Technologies: HTTP/HTTPs, ASP, JSP, Javascript,IIS, Tomcat, WebLogic and WebSphere

Defect Tracking Tools: ClearQuest, Bugzilla and Jira

Configuration: Perforce and Clearcase

GUI Automation: WinRunner, QTP and Selenium

Testing Tools: Test Director 8.0 and Quality Center 10

API Testing: TestNg, Soap UI Pro 3.6 and Junit

Others: PKI, SSL, SNMP, VPN and VMWare

PROFESSIONAL EXPERIENCE

Confidential

QE Manager

Responsibilities:

• Managed Red Hat storage QE team of size 20+. Developed and implemented quality department strategy to ensure it meets the business requirements and customer deliverables.
• Defined strategies and ensured development of quality for User Acceptance, Functional/Non Functional, Integration/System, Regression and Automation testing.
• Technically guided engineers during the test plan design/development and execution.
• Collected and published metrics in a timely manner and kept informed Risks and concerns to the upper management.
• Managed highly time critical customer escalations - involved in guiding the team in troubleshooting and interacting with customers.
• Interfaced cross-functionally and geographically with engineering teams across business units, by demonstrating unambiguous interaction.
• Implemented quality processes that led to reduction of post release patch deployments by 50%.
• Accelerated product delivery by 15% through risk mitigation and contingency planning.
• Instrumental in setting up the QA processes and procedures to improve the overall product quality.
• Mentor and coach team members. Responsible for managing the automation of Sanity tests for Main and Monthly releases,

Principal Quality Engineer / Team Lead

Confidential, Bedford, MA

Responsibilities:

• Led the Quality Engineering team on Midway remediation project after cyber-attack at Confidential, performed end-to-end testing to ensure the secure transactional data flow.
• Coordinated with architect, product manager, project manager, developers, manufacturing, operations and other team members to complete testing cycle in an agile environment.
• Implemented quality processes that led to reduction of post release patch deployments by 50%.
• Involved in testing Secure Data Server (SQL) and also executing stored procedures.
• For SNMP testing, queried Auth Manager for metrics using MIB browser and monitored even log messages using NMS server.
• Created and tested order XMLs and customer XMLs for SecurID seeds.
• Tested Web services using SoapUI functional testing tool.
• Guided team towards detailed test plans and clear execution with emphasis on working closely with development teams.
• Identified resource gaps in project execution and mitigated it by resource leveling or fast tracking.
• Facilitated project team meetings and held bug triage meetings.
• Accelerated product delivery by 15% through risk mitigation and contingency planning
• Chaired/participated in project core team meetings, group wide product level discussions and QE team meetings.

Sr. QA Engineer

Confidential, Bedford, MA

Responsibilities:

• Reviewed project requirements, design documents and created intermediate and detailed testable requirement matrix.
• Involved in complex lab setup and configured network with multiple domains.
• Involved in smoke, GUI, functional, regression and system testing on multiple operating systems and reported bugs.
• Written and executed automation scripts using Mercury WinRunner tool and QTP.
• Tested product using digital signatures and SSL encryption.
• Championed various process improvements within the quality assurance areas that resulted in reduction of QA testing time by 30%.
• In addition to individual contributor role taken QE lead responsibilities in Waterfall methodology.
• Developed QA training manuals and trained many new employees within the United States and overseas on several Confidential products.

QA Engineer II

Confidential, Bedford, MA

Responsibilities:

• Reviewed test plan and involved in implementing the QA environment.
• Involved in writing test cases for both automation and manual testing.
• Created a paradigm change in QE processes by adapting ‘zero defects’ goal by conceptualizing ‘defect prevention’ methodology and involving QE process very early on during Software Development Life Cycle (SDLC) process.
• Involved in field validation, functional, regression testing and user acceptance testing.
• Involved fail-over testing and the high availability of the application.
• Tested different smart cards with variety of smartcard readers.

Software Engineer

Confidential

Responsibilities:

• Responsible for coding using Core Java.Wrote test plan, documented testing procedures and designed test cases.Participated in change request status review meeting and change in functionalities.Created SQL queries for backend testing.Tested the applications with IE and Netscape browsers
• Worked with several smart cards and smart card readers like GemSafe, MPCOS etc..