SUMMARY

• Experienced Analyst with 8+ years of experience in Software Quality Assurance (QA).
• Experienced in Manual and Automated testing of client server and web applications in QA Tester and Analyst roles.
• Experience and knowledge of Healthcare, Telecom, HR & Financial domains.
• Experienced in working closely with business users, systems analysts and development teams to map requirements and functional design to test scenarios and develop test cases.
• Extensive work in Software Development Life Cycle (SDLC), Waterfall Methodology and Agile methodology
• Developed test plans and test cases and executed them for quality product releases using HP Quality Center
• Expertise in Manual Testing, Automation Testing,Functional testing, End to End Testing, Ad - hoc Testing, System Integration Testing, System Testing, Regression Testing, Black Box Testing.
• Executed Automated Testing using QTP and LISA tools
• Created defects for observed deviances from the expected outcomes and prepared test reports in HP Quality Center, Test Director, Rational ClearQuest and BugZilla. Used SOAP UI and POSTMAN for testing web services.
• Involved in full cycle testing in Windows and Unix environments.
• Knowledge of UNIX commands and programming during network and database interaction.
• Extensive knowledge and experience working on projects involving offshore delivery model.
• Excellent interpersonal, communication and problem-solving skills.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

QA Analyst/Test Lead

Responsibilities:

• Authored and developed and implemented the overall strategy and test plan for both manual and automated testing by extracting the user stories from Sequence flow diagrams
• Performed Manual testing, Automation Testing, System integration testing, End to End testing, Regression testing, and Black box testing
• Developed and executed automation scripts through CA LISA
• Extensively use of web services testing through SOAP UI and POSTMAN
• Worked closely with business users, SAs and development teams during test case design and execution and also for the defect resolution
• Extensively used HP Quality Center ALM 12.5 to perform the varied functions that involve mapping the Functional requirements, developing test cases and logging and tracking the bugs
• Performed backend validations in SQL developer, TOAD and Oracle using SQL queries
• Acted as a liaison for the team for identification, set up and creation of test data for all the test scenarios
• Participated in daily defect triage calls, reported defect status and managed defect assignments of the team
• Participated in offshore handover calls and published daily status on test execution
• Active participation as a war room coordinator in defect resolution among teams

Environment: & Tools: HP Quality Center ALM, .Net 4.5, XML, Lotus Notes 8.5, JavaScript, SOAP UI, POSTMAN, CA LISA, Accurev, Confidential SQL Server, Oracle, TOAD, Confidential Windows 7, Confidential SharePoint

Confidential, Sparks, MD

QA Analyst

Responsibilities:

• Involved in the End to End testing of the entire flow
• Authored and executed Test cases
• Interacted with analysts, Subject Matter Experts, and developers in discussing requirements, for any discrepancies found during the execution of test cases.
• Performed backend validations in SQL developer, TOAD and Oracle using SQL queries
• Participated in Daily Scrum Stand up Meeting, Team Review Meetings, and daily Syntel status meeting.

Environment: & Tools: HP Quality Center ALM, .Net 4.5, XML, Lotus Notes 8.5, Confidential SQL Server, Confidential Windows 7, Confidential SharePoint

Confidential, Woodland Hills, CA

Quality Analyst/Tester

Responsibilities:

• Reviewed business requirements, functional specifications and use cases of the Web based process flows for different use case scenarios, product offerings and related features - for clarity and understanding of the tool and test scenarios involved.
• Authored test cases based on the test plan for .Net Upgrade module that comprised of six iterations.
• Analyzed web based application and processes and performed Black box and end-to-end manual testing as a member of Development Application Integration Testing team ( DevAIT)
• Involved in shake out and checking the stability of the build on the various environments available on the project.
• Developed and tracked defects in HP Quality Center ALM.
• Involved in the validation of fixed defects opened by other QA teams.
• Followed up with the development team to verify bug fixes and update bug status. Participated on defect life lines with development teams for troubleshooting.
• Interacted with analysts and developers in discussing requirements, design for bug resolution found during shake out and DevAIT testing.
• Participated in Daily Triage Meeting, Team Review Meetings, .Net Defect Assignment, .Net Touch Point and Sticky Points meetings for each iteration.

Environment: & Tools: HP Quality Center ALM, .Net 4.5, XML, Lotus Notes 8.5, Confidential SQL Server, Confidential Windows 7, Confidential SharePoint

Confidential, Seattle, WA

Windows Azure support and QA

Responsibilities:

• Participated in Manual and Automated testing of client server and web applications
• Performed Automation testing using LISA and Quick Test Pro tools
• Experienced in working closely with business users, systems analysts and development teams to map requirements and functional design to test scenarios and develop test cases
• Experienced in installing and maintaining multiple websites on IIS servers
• Possess a good understanding and work experience of SQL and Windows Azure concepts (Fabric, Blades, Storage, Queues and Blob)
• Extensively participated in triaging and monitoring Azure health
• Documented the quality assurance progress apart of Azure RMA
• Good working experience in HP Quality center and MS TFS
• Active participation in defect resolution and defect life lines with the development teams for trouble shooting
• Exhibited excellent interpersonal, communication and problem solving skills
• Exposure to SOAP UI and POSTMAN with good knowledge XML and HTML languages
• Performed backend validation in SQL developer, TOAD and Oracle using SQL queries written.
• Involved in smoke testing and checking the stability of the build on the various environments available on the project.
• Checked for the Database Integrity using the SQL Queries.

Environment: & Tools: HP Quality Center, HP Quick Test Pro, SOAP UI, UNIX, Confidential SharePoint, Oracle, Confidential SQL Server

Confidential, Seattle, WA

Quality Analyst & Offshore Coordinator

Responsibilities:

• Coordinated with Confidential Oracle PeopleSoft implementation onsite and offshore team in India for completion of bug fixing and release testing activities.
• Coordinated with Confidential program manager and drive testing of custom Oracle PeopleSoft HR performance management application ‘ReviewWeb’.
• Authored and executed test cases for PeopleSoft HR module and customized application ‘Review Web’ using HP Quality Center.
• Used HP Quality Center for logging, prioritizing and reporting defects.
• Provided UAT support for the Oracle PeopleSoft interfaces and batch jobs.
• Collaborated with Confidential business users on requirements clarification and development of test scenarios for the ERP Testing.
• Wrote SQL queries in Toad to access the data from the database tables and crosscheck the results.
• Interacted with analysts and developers in discussing requirements, design for bug resolution found during testing.

Environment: & Tools: Oracle PeopleSoft HRMS, HP Quality Center, Confidential SQL Server

Confidential, Franklin, TN

QA Tester

Responsibilities:

• Reviewed the business requirements and the use cases with business system analysts.
• Prepared Test Plan and Test Cases in HP Quality Center based on the FSD
• Performed manual - black box testing, regression testing and system integration testing.
• Involved in the development of test scripts for User Acceptance Testing (UAT).
• Performed tests for validating enforcement of data privacy and security.
• Followed up with the development team to verify bug fixes and update bug status.
• Worked with the developers analyzing the bugs and fixing the defects.

Environment: & Tools: Java, HP Quality Center, Confidential SQL Server

Confidential

Quality Analyst

Responsibilities:

• Analyzed business requirements, system specifications and developed appropriate test cases.
• Involved in Data validation as per the data dictionary, Source-to-target mapping. Verification/validation of fields like - sim (IMSI), handset (IMEI), phone number (MSISDN), Alternate billing number, Call start date/time, Call answer date/time, Call end date/time, etc.
• Performed functionality testing that involved Activation (add a line to an existing customer vs new customer), Deactivation, Modification (number change, sim change etc), Upgrade or downgrade (rateplan change), Number porting (import/out port), etc.
• Executed Database testing involving data movement from sources to Stage/ODS and to Core etc, load frequency, type-1 table vs type-2, error handling mechanism, error-log, alerts etc.
• Performed End-to-End Regression testing for the scenario of data flow-thru (no structural impact, only new data values to flow thru).
• Executed SQL-queries/procedures for database and backend testing.
• Reported bugs, if any and regular status to client and various other stakeholders involved.

Environment: & Tools: Java, JavaScript, C#.Net, Oracle, Confidential SQL Server, Sybase, Test Director