SUMMARY

• Seeking a position as a Software Quality Assurance Engineer/QA Analyst with strong quantitative and analytical skill sets.
• Specialized on providing cost - effective solutions using ‘best practices’ by implementing open source and commercial tools in the market
• Analyzed business requirements for testability and completeness using Functional Specification and Business Requirements documents.
• Specified Business Requirements Documents, Technical Design Documents, developing requirements into test conditions, cases and scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects.
• Implemented Families Accessing Services through Technology by creating test Script.
• Experienced with Test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.
• Developed automation scripts from scratch using programming languages like VB/VBScript.
• Performed the integration of QTP scripts into QC, ALM
• Maintained test cases and test scripts to in corporate Bug Fixes and new enhancements in each release
• Experienced with manual and automated testing, written test plans and test cases.
• Extensively used, Quality Center & Jira for Test planning, Bug tracking, Defect reporting and Analysis of Test results.
• Experienced with standard test methodologies, and able to quickly acquire business and technical knowledge to come up with robust test cases, and work against aggressive timelines
• Experienced in analyzing the requirements from User Stories and Use Cases to develop test cases and test scenarios
• Strong experience in cross browser, cross platform web testing with Selenium RC and WebDriver
• Strong experience with SOA architecture which include Soap Web Service and RestFul Web Service Testing
• Experienced in the entire SDLC and STLC by analyzing, integrating, testing, and deploying various business applications
• Specialized in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements, by using Selenium RC, WebDriver Selenium and HP Quick TestProfessional
• Experienced in development of core QA framework function library for various Web and Client-Server application
• Strong experience in automated functional testing, acceptance testing and system testing
• Strong experience with SOA architecture which include Soap Web Service and Restful Web Service Testing
• Experienced in the entire SDLC and STLC by analyzing, integrating, testing, and deploying various business applications
• Specialized in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements, by using HP Quick Test Professional(QTP)
• Experienced in testing various applications in Java, J2EE, Oracle, and SQL Server
• Specialized in white box testing like Junit, Nunit, TestNG and Web service testing
• Technically resource in different types of testing such as Functional, Positive, Negative, Regression, Integration, Black box, Volume, Load, Performance, System testing, User Acceptance, End-to-End Testing and Business Process Testing
• Strong analytical and problem solving skills
• Involved in HIPAA/EDI Medical Claims Analysis, Design, Implementation and Documentation
• Developed and implemented EDI applications to process Health Care transactions as per the HIPAA implementation guide.
• Involved in HIPAA Complaint X12N 837 Transaction testing
• Involved in preparing the Test Scenarios for Health Care Claim Payment/Advice
• Written multiple Test Cases (Unit, System, Integration) for multiple transactions include 837I, 837P, 835, (both inbound and outbound) transactions
• Track all the HIPAA errors using the Faciledi subsystem For 837 Institutional (Part A), Professional (Part B )
• Involved in Data mapping to/from legacy to Facets that will be used to populate the oracle database
• Strong service focus, with the ability to communicate with highly technical management teams
• Experienced creating traceability matrices and other testing artefacts
• Experienced with database testing ETL Informatica Testing using various complex set of query and user defined function
• A high degree of creativity, strong organization skills; ability to plan, prioritize, coordinate and monitor a significant number of simultaneous tasks in a fast-paced, ever-changing environment
• Experienced with Waterfall, Iterative, Agile environment
• Ability to work with a minimum of direct supervision and guidance
• Ability to install and configure packaged software components independently
• Excellent written, verbal and interpersonal skills
• Keeps abreast of current technology trends

TECHNICAL SKILLS

Testing/Test Management Tools/Defect Management: Selenium RC, Selenium WebDriver, Selenium Grid, Selenium IDE, HP Quick Test Pro(QTP), LoadRunner, JIRA, Quality Center, Test Directory, Clear Quest

Languages/Web Technologies: C#, .Net, VB.Net, .NET, WCF, SOAP, WPF, Java, J2EE, J2ME, C++, SQL, PL/SQL, HTML, XML, JSP, VB, ASP, Web Logic, JavaScript, VB Script, WebSphere Application Server, IIS

Databases: Oracle, SQL Server, MySQL, MS-Access and DB2, Toad, ETL

Tools: MS Office, UML, Rational Rose, Adobe Acrobat, MS Visio, MS Project, Microsoft FrontPage, and HTML

Web Browsers & Servers: Microsoft Internet Explorer, Netscape Navigator, Mozilla FireFox, Opera, Tomcat, Apache, Web Logic

Operating Systems: Windows 95/98/2000/NT/XP/Vista/7, Unix, Linux, and DOS

PROFESSIONAL EXPERIENCE

Confidential - Washington DC

QA Analyst

Responsibilities:

• Review and Analyze technical requirements gain a through a understanding of a project scope and create a test plan that is aligned with project parameters and goals.
• Develop and maintain test plans using approved software methodology guidance.
• Prepared a complete reference document based on the knowledge transfer which consists of the functionality of application in detail, Installation details, question and answers log, basic terms used in the application
• Involved in preparing the high level Test Plan and developed Test Cases in accordance with the functional specifications
• Complies with HIPAA rules while validating data and requirements and used the same in the testing phase.
• Execute test plans using various testing methods, levels and objectives.
• Documents test plan results and report testing activity status to the Test Manager.
• Assist with creating documentation such as test management plans, use case, Test scenario templates.
• Detect all errors and bugs research the origin of errors and recommended bug fixes.
• Review technical documentation and maintain knowledge about software Releases.
• Maintained test cases and test scripts to in corporate Bug Fixes and new enhancements in each release
• Experienced with manual and automated testing, written test plans and test cases.
• Extensively used, REDMINE for Test planning, Bug tracking, Defect reporting and Analysis of Test results
• Tested the application under Scrum (Agile) Methodology
• Performed manual testing to check the functionality of the application
• Used Quality Center for executing test sets, collecting test results, and analyzing the data.
• Worked closely with build integration team, business analysts and developers in order to perform testing activities as per schedules
• Generated Bug Reports and Test case coverage reports for status meeting and also involved in resource planning for test cases coverage
• Involved in Bug Review meetings and participated in weekly meetings with management team
• Planned and executed backend testing using numerous SQL Queries to verify the dataflow from the database
• Involved in all phases of the software testing process, including planning tests, executing tests, and tracking defects
• Worked with the business users on User Acceptance Testing by mentoring them on various aspects of testing smoke testing, sanity testing, regression testing and functional testing. in entire Software Development Life Cycle (SDLC)
• Used SQL to test Data Warehousing and Data Cleansing for the arrangement of customer data.

Environment: .REDMINE, JIRA, QC, RFT, Web-service, Selenium, .Net, Java, XML Spy, SQL Server 2008, Windows 7, MS Word, MS Excel.

Confidential, Jefferson city, MO

QA Analyst

Responsibilities:

• Review and Analyze technical requirements gain a through a understanding of a project scope and create a test plan that is aligned with project parameters and goals.
• Develop and maintain test plans using approved software methodology guidance.
• Prepared a complete reference document based on the knowledge transfer which consists of the functionality of application in detail, Installation details, question and answers log, basic terms used in the application
• Involved in preparing the high level Test Plan and developed Test Cases in accordance with the functional specifications
• Complies with HIPAA rules while validating data and requirements and used the same in the testing phase.
• Execute test plans using various testing methods, levels and objectives.
• Documents test plan results and report testing activity status to the Test Manager.
• Assist with creating documentation such as test management plans, use case, Test scenario templates.
• Detect all errors and bugs research the origin of errors and recommended bug fixes.
• Review technical documentation and maintain knowledge about software Releases.
• Maintained test cases and test scripts to in corporate Bug Fixes and new enhancements in each release
• Experienced with manual and automated testing, written test plans and test cases.
• Extensively used, JIRA for Test planning, Bug tracking, Defect reporting and Analysis of Test results
• Tested the application under Scrum (Agile) Methodology
• Performed manual testing to check the functionality of the application
• Used Quality Center for executing test sets, collecting test results, and analyzing the data.
• Worked closely with build integration team, business analysts and developers in order to perform testing activities as per schedules
• Generated Bug Reports and Test case coverage reports for status meeting and also involved in resource planning for test cases coverage
• Involved in Bug Review meetings and participated in weekly meetings with management team
• Planned and executed backend testing using numerous SQL Queries to verify the dataflow from the database
• Involved in all phases of the software testing process, including planning tests, executing tests, and tracking defects
• Worked with the business users on User Acceptance Testing by mentoring them on various aspects of testing smoke testing, sanity testing, regression testing and functional testing. in entire Software Development Life Cycle (SDLC)
• Used SQL to test Data Warehousing and Data Cleansing for the arrangement of customer data.

Environment: .JIRA, QC, RFT, Web-service, Selenium, .Net, Java, XML Spy, SQL Server 2008, Windows 7, MS Word, MS Excel.

Confidential, Hartford, CT

QA Tester

Responsibilities:

• Understand the application business logic with Business Requirements Specification Documents and functionality of application with Functional Requirements Specification Documents
• Implemented Families Accessing Services through Technology by creating test Script.
• Prepared a complete reference document based on the knowledge transfer which consists of the functionality of application in detail, Installation details, question and answers log, basic terms used in the application
• Involved in preparing the high level Test Plan and developed Test Cases in accordance with the functional specifications
• Complies with HIPAA rules while validating data and requirements and used the same in the testing phase.
• Dealt with ICD 9 encryption to verify and confirm the validity of the incoming claims and documented them by saving it in the database.
• Worked closely with the EDI 835 transaction to overlook both claim payments and remittance advice as they are incoming documents from the payer.
• Helped streamline the 276/277 transaction in order to enable easier and faster exchange of information between the payer and the provider.
• Experienced with Test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.
• Developed automation scripts from scratch using programming languages like VB/VBScript.
• Performed the integration of QTP scripts into QC, ALM
• Maintained test cases and test scripts to in corporate Bug Fixes and new enhancements in each release
• Experienced with manual and automated testing, written test plans and test cases.
• Extensively used, Quality Center for Test planning, Bug tracking, Defect reporting and Analysis of Test results.
• Tested the application under Scrum (Agile) Methodology
• Performed manual testing to check the functionality of the application
• Used Quality Center for executing test sets, collecting test results, and analyzing the data
• Tracked and logged defects in Quality Center and coordinated meetings with developers and business analysts to prioritize the bugs, bug fixes and problem resolution
• Established Traceability between the Requirements and the Tests in Traceability Matrix using Quality Center
• Involved in tracking and reporting defects using QC and was also responsible for communicating the status to the development team.
• Used QC for updating the status of all the test cases & test scripts that are executed during testing process.
• Used Rational tool( Rational Quality) for Test lab management helps track, schedule and execute tests on physical and virtual lab assets
• Worked closely with build integration team, business analysts and developers in order to perform testing activities as per schedules
• Generated Bug Reports and Test case coverage reports for status meeting and also involved in resource planning for test cases coverage
• Involved in Bug Review meetings and participated in weekly meetings with management team
• Planned and executed backend testing using numerous SQL Queries to verify the dataflow from the database
• Involved in all phases of the software testing process, including planning tests, executing tests, and tracking defects
• Worked with the business users on User Acceptance Testing by mentoring them on various aspects of testing smoke testing, sanity testing, regression testing and functional testing.
• Involved in entire Software Development Life Cycle (SDLC)

Environment: QC, QTP, Selenium, .Net, Java, Java Scripts, XML Spy, SQL Server 2008, Windows 7, MS Word, MS Excel.

Confidential, NY

QA Tester

Responsibilities:

• Worked effectively with members of the project team to ensure project success and champion high quality throughout the SDLC and STLC.
• Analyzed the requirements, design document, use case documents and developed detail test cases and test scripts.
• Worked closely with Product Development and Product Management to define, research, correct, and retest defects.
• Attended Configuration Control Board meetings, Requirement Reviews, Project meetings, Test Reviews, and other meetings associated with the development and testing of a product.
• Validated software requirements through analysis, inspection, and software code review, integration testing, ad hoc testing, internal verification and acceptance testing.
• Identified, determined communicated scope and limitations of testing.
• Coordinated with developers to develop and trouble shoot test cases.
• Defined and developed quality assurance plans and test cases by analyzing technical requirements and system designs (use cases and requirements documentation).
• Created and executed a comprehensive test strategy including both functional and system-level testing.
• Analyzed business requirements for testability and completeness using Functional Specification and Business Requirements documents.
• Specified Business Requirements Documents, Technical Design Documents, developing requirements into test conditions, cases and scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects.
• Strong experience with SOA architecture which include Soap Web Service and RestFul Web Service Testing
• Experienced in the entire SDLC and STLC by analyzing, integrating, testing, and deploying various business applications
• Created and ensured high-quality Test Strategy/Plan, Test Cases, and Test Summary Report.
• Assisted in planning and estimation of Quality Assurance support for new system solutions.
• Performed complex functional, integration, and regression tests on multiple products / product domain.
• Participated in team meetings with the developers and informed them of any divergences of the application according to the requirements.
• Utilized Quality Center for tracking requirements and communicated them to the team during the test processand translated the information to test procedures.
• Wrote SQL queries to test Data Integrity, Referential Integrity and performed Database Testing for the Application.
• Converted manual tests to automated test scripts in QTP and enhanced the scripts by adding user-defined functions to check the different functionality of the application.
• Created, enhanced and maintained high value test scripts for various functional and non-functional testing using Quick Test Professional.
• Wrote VB Script to specify a test procedure, and to manipulate the objects and controls of the application under test.
• Designed and developed reusable testing framework for using TDD, DDD and SOLID design principles which can be used by WCF Services, Web and Windows Apps
• Developed a Test Framework for building the business Tier using TDD and Domain Driven Design (DDD).
• Performed test cases and fault diagnostics to verify system functionality, systematic specification and networking performance.
• Introduced and Implement open source web test tool Selenium Grid and WebDriver for cross browser testing.
• Responsible for ensuring the conceptual integrity of the system, ensuring that the product and product architecture meet or exceed the technical requirements defined.
• Implement cross browser and cross platform web testing with Selenium RC and Web Driver.
• Implement MVC Pattern based Keyword Driven automation testing to the organization.
• Developed and implement robust MVC Pattern base testing with Selenium RC and WebDriver which cut down the script development time in half.
• Developed various QA Automation Test Framework to ensure the code reusability and code maintainability, which reduces the script development time.
• Developed and maintained Test scripts for automating the testing procedure using Quick Test Pro.
• Wrote Functional scripts using Quick Test Professional. Identified all windows, Pages, Objects, Methods and Properties. Custom code Script with Parameterization, programming logic and data driven types.
• Generated QuickTest Pro master scripts and called different functions and checked for different properties for the recorded objects. Introduced synchronization functions, Wait functions in the scripts.
• Conducted performance and stress testing, also reliability and recovery testing, by using LoadRunner to expose the application bottlenecks.
• Responsible for timely status updates showing the overall progress of the testing effort and open issues to be resolute.
• Performed Load Testing, Stress Testing and Performance testing using LoadRunner.
• Created LoadRunner scripts for load and performance testing using VuGen.
• Used LoadRunner controller to execute the scripts and analyzed them using the LoadRunner Analysis.
• Strong background in coding for automation, without reliance on record and playback scripting.
• Developed and implemented assembly line type of process in testing environment where every member in test team has small task to do and the do the best.
• This gave the organization the maximum return on investment (ROI) on automation testing.
• Developed a complete automated functional test framework utilizing Java, JUnit and Selenium RC.
• This allowed us to benefit from the power of implementing an automated testing program without having to pay for very high licensing fees that come with commercial automated testing products.
• Identifies and reports software defects and test findings using JIRA and Mingle
• Developed Restful Web Service testing framework with open source Http Core and JUnit to build robust and scalable web service testing.
• Developed SEO Testing framework with open source Http Core and JUnit to test Search Engine Optimization testing.
• Excellent interpersonal skill set with a self-starting attitude, team-player, and flexibility. A fast learner (new system and test equipment applications) and high degree of creativity and initiative is expected.
• Attended daily meeting via teleconference with offshore team and share the task and role, and experience.
• Performance testing measured response times, transaction rates, and other time sensitive requirements.
• Verified that the delivered product meets the needs (functionality, usability, performance, efficiency) of its end users.
• Verified that if there is an abundant amount of data in the staging table, it can still be uploaded to the application database.
• A check also be done on having a load test performed to check for memory leaks, performance and locks on the database.
• This only took place with large releases and changes that would introduce memory leaks or database locks.

Environment: Selenium, QuickTest Pro, Quality Center, LoadRunner, Oracle, C++, VBScript, HTML & DHTML, Windows, UNIX, IE, NS, Web Logic, XML, TCP/IP, SNMP, VSS, DOORS.

Confidential, Dallas TX

QA Analyst

Responsibilities:

• Analyzed functional requirements and technical specifications to formulate test scenarios and detailed test cases
• Executed test cases manually to verify the expected results
• Performed functional, regression, integration and database testing based on test plan and test cases
• Executed the test cases using QC
• Used QC for managing test cases, and tracking defects making defect reports
• Involved in functional, regression and smoke testing manually
• Used QC to track, analyze and document defects.
• Used QC for updating the status of all the test cases & test scripts that are executed during testing process
• Performed black box testing and conducted functionality and regression testing on various phases of the management software
• Recorded user action on GUI using QTP and performed regression testing on builds
• The tests also include GUI testing: Testing for validation and display of screens
• Involved in database testing by writing & executing SQL queries
• Documented the outcomes of all the testing in MS Word and MS Excel
• Implemented Families Accessing Services through Technology by creating test Script.
• Analyzed business requirements for testability and completeness using Functional Specification and Business Requirements documents.
• Specified Business Requirements Documents, Technical Design Documents, developing requirements into test conditions, cases and scripts using HP Quality Center to thoroughly test software to ensure proper operation and freedom from defects.
• Strong experience with SOA architecture which include Soap Web Service and RestFul Web Service Testing
• Experienced in the entire SDLC and STLC by analyzing, integrating, testing, and deploying various business applications
• Interacted with developers and other QA Analysts to report and resolve defects
• Conducted workflow, process diagram and GAP analyses to derive requirements for existing systems enhancements.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Developed the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
• Using detailed knowledge of application features and functions assess scope and impact of business needs throughout analysis and completion of all enhancement specifications.
• Participated in requirements walkthroughs with users to get better understanding.
• Performed backend testing using SQL queries to retrieve and verify information in the database.
• Developed SQL queries to simulate data validation reports and to stage test data for ongoing testing.
• Used SQL to test Data Warehousing and Data Cleansing for the arrangement of customer data.
• Developed Web Service Test with Soap UI to test SOA platform.
• Developed and implement MVC Pattern based Keyword Driven automation testing with Selenium RC
• Analyzed Technical specification, Business Requirements and Database architecture to develop test cases.
• Developed various QA Automation Test Framework to ensure the code reusability and maintainability to reduce the script development time.
• Developed robust Object find framework to find test object with Rational Functional Tester find API which enable us to develop automated script for dynamic web application.
• Creating complex Key word driven, Data driven and Table driven automated test script to maximize the automation script with Selenium RC.
• Created Modular Automated Global Test framework library for reusable, easy to use and easy maintenance automated test scripts.
• Trained other employee about automation test methodology.
• Developed test matrix to simulate client environment and develop test lab according to the client system.
• Performed manual Device Testing with various Cell phone devices.
• Validated the back-end data by using SQL extensively.
• Reported and tracked defects, monitored defects reported by team.
• Worked directly with Business users performing User Acceptance Testing (UAT).

Environment: Manual Testing, Agile, Quick Test Pro, Quality Center, MS Excel, MS Word, SQL

Confidential, New York, NY

QA Software Tester

Responsibilities:

• Developed and executed test plans and cases based on business requirements and functional & technical specifications.
• Creating new scripts in LR for performance testing
• Troubleshooting LR, QTP scripts for issues.
• Conducting Performance Testing as per the timeline set in the ticket using LR Controller.
• Coordinating with the application team, web/app/db server team during the testing period.
• Reporting the test results - Certifying a test as either Pass / Fail. Doing Analysis on results.
• Scheduling tests and also providing suitable suggestions to app team on request
• Direct communication with the application owners.
• Tickets Analysis for Assignment depending on the requirement for testing and Approval.
• Ticket handling from ITG and Kintana and servicing it to closure.
• Derived process flows and test collateral where little to no documentation was available, through engagement with business users and technical teams.
• Experienced with Test scripting data collection and analysis according to the project plan schedule and ensuring adherence to standard practices and procedures.
• Developed automation scripts from scratch using programming languages like VB/VBScript.
• Performed the integration of QTP scripts into QC, ALM
• Maintained test cases and test scripts to in corporate Bug Fixes and new enhancements in each release
• Experienced with manual and automated testing, written test plans and test cases.
• Extensively used, Quality Center for Test planning, Bug tracking, Defect reporting and Analysis of Test results.
• Developed security considerations, and test for system performance impact.
• Worked in close partnership with the project teams to analyze project/product requirements.
• Analyzed functional business applications and design specifications for functional activities.
• Conducted Software Quality Assurance (SQA) performance test execution of web services, including workloadmodel development, test script and data preparation, environment preparation, testexecution, results analysis, and preparation of status reports.
• Ensured the logical and systematic conversion of customer and product requirements into total systems solutions that acknowledge technical, and project schedule.
• Planed and directed activities related with test development, and maintenance of quality standards for application processes, materials, and products.
• Led the Problem Solving Activity for quality issues that assigned customer products in compliance with processes related to corrective and preventative actions.
• Analyzed the requirements & design document and the use case document and developed detailed test cases and test scripts.
• Developed a plan to created automation test scripts, implemented in multiple stages of a timeframe, so that automation can be used to enhance the functional, integration, and regression test cycles.
• Used Agile methodology to maintain and update Test Scripts and during testing phase.
• Incorporated all aspects of the testing process requirements management, planning, scheduling, and running tests, issue management and project status analysis into a single browser-based application using Test Director
• Created and developed SQL Queries with several parameters for Backend/DB testing.
• Provided comprehensive guidance to the UAT teams regarding possible testing improvement.
• Supervised software configuration managementon VSS.
• Participated in continuous process improvement efforts in test coverage and test effectiveness.
• Participated in the maintenance of current testing documentation.
• Responded with creative and flexible solutions in a rapidly-changing work environment while adhering to best testing practices.
• Performed re-test and verified bug fixes as needed.
• Used QuickTest Professional for Functional and Regression testing and performed maintenance of Object Repository.
• Wrote automation test scripts inside QTP environment using VB script.
• Conducted performance and stress testing, also reliability and recovery testing, by using LoadRunner to expose the application bottlenecks.
• Designed Performance test scenarios using LoadRunner ran Stress Test, analyzed the results.
• Conducted Load and Reliability Testing on Website’s workflows to identify and report performance bottlenecks.
• Using Load Runner analyzed the response times of the business transactions under load. Developed reports and graphs to present the stress test results to the management.

Environment: Quality Center, QTP, UNIX, Windows, HTML, Visual Basic, C++,C#, J2EE, SQL, PL/SQL, Web Logic, Oracle, LoadRunner.