Quality Control Technician Resume Lebanon, OH - Hire IT People

Objective

An able, detail - oriented, skilled graduate with bachelor’s degree from a highly ranked university with background of Information Science & Technology.
Seeking an opportunity to reproduce my strongest IT analyst skills, creativity, academic background, and ability to work well with people.

SUMMARY

Designed, developed and implemented a database in MySQL and a website based on HTML and PHP Language, and integrated the SQL database to the web page
Acted as a System Analyst and analyzed the business model of Amazon Web Service (AWS) used by Airbnb.
Outline and mapped out the existing business model to understand the internal view of an organization, created the business use case, sequence, activity, and ER diagrams to understand the business logic behind integrations.
Work with a group to analyze GEICO current emergency roadside services (ERS) as well as develop a website prototype with chatbot feature to save costs on both inbound and outbound telephone calls
Receive the required information through digital channels, and make GEICO customers fully self-serviced when using ERS.
Voluntarily provide help to new students to solve issues relating hardware and software issues of the computer, including connecting to the school network, install/upgrade the software, troubleshooting and more during the academic year.

Areas of Experitse

Computer hardware assembling, installing (software and hardware driver), upgrade, maintenance and troubleshooting hardware and software problems
Install, configure, and troubleshoot wired or wireless printer, LAN/WAN network
A good team player with excellent problem solving and communication skill

TECHNICAL SKILLS

Programming Languages: SQL Server, Cubes, ETL, MS SharePoint, Java, HTML, PHP, C++, jQuery, T-SQL, SSRS, SSIS, Data Reporting, SDLC

Operating Systems: Mac, Windows XP / 7 / 8 / 10

Applications: MS Office, NetBeans, MS Visio, MS Project, MS SQL, Active Directory

PROFESSIONAL EXPERIENCE

Confidential, Lebanon, OH

Quality Control Technician

Responsibilities:

Interprets Engineering drawings, schematics and formulas to determine acceptability of testing components.
Performs various types of tests, such as performance tests, dimensional inspections, and mechanical tests.
Records, understands and analyzes data, charts and graphs.
Promotes teamwork and Company policies within the Q.C. department for an improvement activity.

Confidential, University Park, PA

Information Technology Support

Responsibilities:

Assist to new student, student living in dorm/resident hall with their university access accounts, setting up connection for Wi-Fi access, setting up student routers, installation of anti-virus/malware software.
Support students and visitors at IT help desk, assist IT support team with assign project.
Assist team during help desk training to new co-worker.