SUMMARY:

• Broad experience in product and program management encompassing strategic planning, initiation, implementation and handoff. Proven success in developing best practices for IT departments and third party vendors. Expertise in managing procurement/budgets and globally distributed project teams to achieve goals and directives. Developed and implemented efficient and sustainable IT and corporate governance frameworks. Highly experienced in program/project turnarounds. Value coaching and consultation to internal and external clients.

TECHNICAL SKILLS:

Expert: MSProject, PRIMAVERA, NIKU Clarity, Planview, SQL Server 6.5 - 2008, ERWIN, SQL, HTML, .NET, J2EE, JSP, AJAX, Spring, Hibernate, JUnit, Ant, Essbase, Sybase Client, OBIEE, end user UNIX, RUP, Crystal Reports 7.0, Tableau, AllFusion Process Modeler 4.1, PeopleSoft, Microsoft Dynamics, Oracle Analytics, Python, Business Objects X; Mercury; Hands on knowledge of online SEC filings and Dow Jones databases, ILX Platform; Charles River, LongView, Moxy, McGregor; Jira, Deltek Risk+, PERT; IBM BPM/BPEL/BPMN; Rally, JIRA; GitHub; SaaS, PaaS; Planisware (Enterprise and Orchestra)

PROFESSIONAL EXPERIENCE:

Confidential, NYC

Regulatory Program, Consultant

Responsibilities:

• Responsible for Phase 1 delivery of E-communications surveillance product to trading desk supervision and Trading Compliance that includes end-to-end program turnaround with compressed schedules, labor adjustments and vendor contract renegotiation
• Rollout includes monitoring of all Global Markets personnel by Front Office Supervision, Platform Supervision, Trading Compliance, HR, and Global Compliance delivering signals, reports and suggested actions via mobile, web and intranet
• Deliverables include artificial intelligence based models to highlight suspicious activities such as collusion, coercion, use of foreign languages, market manipulation, and data exfiltration based on customized .Net framework solution with SQL server backend and Java-based front-end
• Established and operationalized program governance to include business case development and approvals, implementation schedules and capital budgeting daily scrums, operating and steering committees
• Produce weekly, bi-weekly and monthly program metrics that encompass deliverables, timelines, efforts and cash view of the program
• Established a company-wide E-communications surveillance site for information sharing on the latest regulatory changes in US, EMEA and APAC contributing to a Reg item on Operational ScoreCard
• Compile monthly statistics on North America E-communications that includes internal and external MsEchange email, Bloomberg, ICE/Reuters/Lync/Skype email and chat. Present statistics and narratives to monthly CISO committee on alerts/breaches/suspicious activity
• Oversee project managers, BAs, Elastic (bid data) developers and data scientists

Confidential, Berkeley Heights, NJ

Regulatory Program Director

Responsibilities:

• Responsible for delivery of AIG-wide programs such as DF-RRP (Dodd-Frank Recovery and Resolution), GDPR (General Data Protection Resolution), NYDFS CxS (2017 cybersecurity regulation), MiFID (Markets in Financial Instruments Directive), POPI (Protection of rmation Act in South Africa)
• Established Governance models for every program to include Operating and Steering committees, toll-gates mechanism to challenge readiness of project phase deliverables in accordance with the PMO guidelines
• Interviewed key stakeholders in IT, Business and Finance groups to determine scope, key requirements and expectations. Identified strengths, weaknesses and gaps around data controls.
• Defined all phases and validated project scope and created RACI matrix to include project roles and responsibilities. Established requirements management oversight
• Established prioritization mechanism for requirements intake; instituted program financial controls
• Developed communications plan and reporting metrics
• Built project plans, assigned tasks and outlined deliverables. Established quality management oversight; determined resource profile and sourcing requirements
• Responsible for all contract negotiations, RFP/RFQs and SOWs
• Managed budget and provided expenditure forecast and maintain risk/issue logs/resolution path
• Provided periodic status reports to CTO/CIO/COO/CFO offices

Confidential, Berkeley Heights, NJ

Portfolio Governance, Consultant

Responsibilities:

• Surveyed IT, vendors and business units highlighting pain points, inefficiencies, lost opportunities, non-compliance areas, process/environment instability, risk areas and IT satisfaction levels via an external management consulting company.
• Streamlined interaction between Business and IT by creating Business Partnership group and set standards for interfacing with customers and prospects in order to learn their business requirements, evaluate value of the custom product offering, and to develop strategies to enhance the long-term relationships with clients and vendors resulting in creation of IT strategies and business specific roadmaps feeding directly to Planisware IT portfolio
• Proposed and established criteria for identifying and ranking Confidential key suppliers based on business value, strategic spend and other KPI’s. Facilitated segmentation sessions with key stakeholders to categorize suppliers and develop segmentation criteria and metrics
• Developed comprehensive portfolio management methodology within Planisware for project intake, assessment, approval, resourcing, governance review and measurement for shared service project office standardizing process across different departments. Lead implementation and evangelization of process, procedures and toolset across business units, i.e. stage gate reviews, annual, mid-year and quarterly capital reviews (CAR), change control boards (CCB), process assessment board (PAB)
• Partnered with leadership to design and develop balanced scorecard consisting of KPI metrics to measure delivery and operational readiness of project, program and overall portfolio governance success. Introduced a universal methodology on project estimation (capEx/opEx) leading to clearing of ideas/concepts pipeline and measured expectations via Clarity implementation. Instituted up-front ROI/NPV/make or buy calculations through business case submissions. Started tracking business benefit realization and IT performance via ServiceNow implementation
• Restructured Customer Service desk by outsourcing low-level activities and substituting manual processes with technology approaches. Created 24x7 service across Americas/Europe/Asia Pacific. Achieved 3X efficiency resulting in $55mln in opEx savings. On track to shed non-core functions to realize additional $37mln in savings
• Developed a transition plans based on impact assessment. Plan, develop and deliver all communication in consultation with business units and stakeholder communications. Ensure all change activities are completed in accordance with project plans and time frames. Measure effectiveness of change management activities including communication.
• Renegotiated contracts with network and telecom providers to swap land lines with voIP. Increased network bandwidth to accommodate changes and allow increased transaction volumes for internal cloud.

Confidential, Stamford, CT

Program Director, Consultant

Responsibilities:

• Under direction of CIO and CTO, Worked with Board of Directors, ELT, business owners, IT Leadership to understand and articulate core strategy for acquisition, the relating products/technology and the critical success factors associated with the acquisition
• Co-developed post-acquisition IT playbook and created governance necessary to execute the roadmap including balanced scorecard comprised of business and technology measures of planning, execution and operational readiness
• Managed a portfolio of extensive cross-product (derivatives-based commodities) platform integration programs and was responsible for developing a detailed integration playbook based on strategies defined by the business and IT
• Established a standard framework including policies, methods, procedures, tools and templates to be used for all process reengineering initiatives, programs and projects utilizing PMI and Agile/Scrum methodology
• Strategically led the integration program with the global COO and CIOs to develop a negotiated technology migration roadmap for Joint Venture encompassing systems supporting Front/Middle/Back office, marketing, HR, Legal, Enterprise Application Support and Service Desk
• Authored a program initiation document (PID) outlining program goals, objectives, scope, assumptions, scenarios, high level program plan, business and technology entities involved; proposed OPEX/CAPEX
• Phase two of the integration initiative: developed comprehensive current state analysis across all company geographical divisions (US, CA, UK, SW, IN, SP) of front/middle/back office functions, systems based on product coverage
• Co-developed target transition/operating model outlining detailed future state of shared IT services model including projected cost/benefit ratios for Data Centers, Colocation/Hosting, Cloud Computing/Virtualization, Disaster Recovery, Software as a Service (SaaS)
• Collaborated with cross-functional teams (PM, design, engineering, marketing, architecture/infrastructure, research) to provide services including planning, scheduling, TCO, and risk assessment to the portfolio of projects to be CARM/SOX compliant
• Drove performance of direct reports resulting in on-time project deliveries through strict adherence to structured methodologies and project controls such as schedule/cost variances, resource allocation changes
• Communicated directly with the program stakeholders on status, issue resolution and arising roadblocks via regular on-site meetings and real-time web updates/dashboards
• Tactically led project teams to satisfy FSA and CFTC audit requirements mainly regarding infrastructure security, penetration tests, and physical vs. logical trading book separation
• Collaborate on a project to assist resources in modifying project plans without sacrificing the integrity of the master plan resulting in time-to-delivery savings estimated to reach $1.2mil in 2009 and $1.9mil in 2010
• Assess budgetary and resource allocation risks associated with upcoming projects and report findings to the global executive management committee (CIO/CTO/COO/CFO)
• Hired, coached, mentored, and managed a high powered pool of project management resources responsible for executing prioritized initiatives
• Built relationships with vendors, collaborated with cross functional M&A teams to communicate and escalate issues as needed

Confidential, NJ

PMO Manager, Consultant

Responsibilities:

• Responsible for program turnaround utilizing various project control techniques. BASEL I/II implementation.
• Produced a roadmap for consolidation TAXI/EAGLE transaction data in 6 reporting systems as well as by creating project plans used by IT, BU’s and Compliance departments.
• Rolled out risk management system selection phase 1 that included analysis of multiple ASP and license vendors through RFP/RFIs. Propose full integration of the selected system into Cowen environment.
• Consolidated 8 regulatory (Listed/OTC) reporting systems
• Responsible for 2 pilot roll-outs of the Buy-Side Direct Market Access application U2 based on the .NET platform with BRASS as backend

Confidential, New York, NY

Product Manager

Responsibilities:

• Responsible for development and roll-out of market adverse effect model for trading desks, development product roadmaps, customized per client features and targeted roll-out. Other responsibilities included product profitability, release management, capability prioritization and marketing campaign

Confidential, Boston, MA

Data/Project Analyst, Consultant

Responsibilities:

• Responsible for developing a custom-tailored monitoring/performance system for call center/service desk

Confidential, New York, NY

Financial Data Quality Analyst

Responsibilities:

• Responded to customer inquiries regarding the EPS data and provided analytical support for database teams responsible for maintenance of GDP, GNP, Housing Starts, PPI, CPI data