SUMMARY:

• 5+ Years of IT experience in the area of Software Testing (Manual and Automation) with a solid understanding of Test Planning, Test Design, Test Execution and Defect Reporting & Tracking as per organizational processes. Currently working as an Automation Test Engineer/Quality Analyst with Confidential Inc.
• Strong work experience across Telecommunications, Energy and Financial domains.
• Skilled at conducting various testing including Functional, Smoke, Black Box, Usability, Acceptance, Ad - hoc, Sanity, Compatibility, Performance, and Regression testing;
• Expert in analyzing technical documentation (business requirement specifications, system requirement specification, and functional requirement specifications) and writing traceability matrices and test cases.
• Good Experience in Automating Web Application Testing using Selenium WebDriver with TestNG framework & BDD (Cucumber) framework. Experience includes implementation of Automation framework using Selenium.
• Good Experience in Automated API Testing using Rest-Assured & TestNG framework.
• Experience in Data driven Testing and Cross browser testing using Automation framework
• Extensive experience in Test/Project management tools HP ALM, JIRA
• Knowledge of version control, configuration management and Change control procedures
• Clear and accurate communicator; adaptable to thrive when working independently and in a team environment
• Self-motivated, energetic and highly ethical in all work-related assignments thus able to immediately contribute to organizational goals and objectives

TECHNICAL SKILLS:

Testing Tools: HP ALM, JIRA, Tricentis Tosca, Postman, Soap UI Technical: XML, JSON, Cloud Platform (AWS, Azure), Maven, Jenkins, Core Java, TestNG, Cucumber, Selenium Web Driver Operating Systems: Windows, Linux Testing Types: Automation & Functional Testing (GUI), Integration Testing, System Testing, Regression Testing, Performance Testing, Cross Browser Testing, API (REST & SOAP), Model Based Testing & Codeless Automation using Tosca Methodologies: Agile (Scrum, Kanban), Waterfall Version Control: Share Point, Subversion (TortoiseSVN) Other Tools/Technologies: Confluence, Putty, MS Office

WORK EXPERIENCE:

Confidential

Quality Engineer/DevOps Engineer / Automation Tester

Responsibilities:

• Performed Functional, GUI, Usability, Regression, Sanity and Ad-hoc testing for Software Verification and Validation.
• Actively participated in Daily Scrum & standup calls, Sprint Retrospective, Sprint Review, Defect Prevention meetings
• Maintained the test requirements; reported the bugs using Jira
• Assisted with exploratory testing, such as Web URL, Links, Navigation, Image, text, database and visual testing
• Involved in Automation Infrastructure Development using Selenium.
• Created Test cases Using Element locators and Selenium Web Driver methods.
• Enhanced Test cases using Java programming features and TestNG Annotations.
• Execution of Selenium Test cases and Reporting defects.
• Conducting Data driven testing, cross browser testing and involved in Regression Testing using Selenium
• Assigned team lead and prepared daily and weekly status reports and updated testing documentation.
• Collaborated with the Development Team to resolve client issues and inquiries.
• Tested Application with Development, QA, Staging, and Production Environments

Confidential

Test Engineer - Quality Control / DevOps Engineer

Responsibilities:

• Tested the cloud based VM configurations on AWS and AZURE
• Verify Cloud Watch set up for disk management.
• Verify the resource capacity for scaling up and down as per the need.
• Verify disk management to make sure disk has the capability to provide scale up or scale down facilities as per the need
• Verify the unallocated resources removed in order to maintain the cost.
• Confluence Document Verification

Confidential

Test Engineer - Quality Control / Automation Tester

Responsibilities:

• Involved in writing test cases and design test strategy for the web application covering both web server and mobile platform integrationand also stability of the web applicationDocumenting the functionality flow and writing test cases as per the documented flow and testing the system as per these test cases andraising defects to the developers in defect tracking system
• Preparing test plans, designs & scripts and maintaining testing progress report for the project.
• Performed exploratory testing, smoke- sanity testing, GUI testing, System integration testing
• Designed Test cases Using Selenium Web Driver and TestNG. Responsible for writing cucumber features files (Gherkins)
• Execution of Tests and Reporting Defects. Enhancing the Selenium Test cases for Cross browser testing.

Confidential

Test Engineer - Quality Control / Automation Tester

Responsibilities:

• Tested web-based applicant facing internet application
• Involved in creating test plans, writing test cases and test-scripts for various applications
• Involved in Automation Environment setup using Eclipse, Java, Selenium WebDriver jars and TestNG/Cucumber.
• Designed Test cases Using Selenium Web Driver and TestNG.
• Execution of Tests and Reporting Defects. Enhancing the Selenium Test cases for Cross browser testing.
• Performed ad-hoc testing, smoke testing, data driven testing, cross-browser testing, GUI testing, API testing
• Involved in development of Res-Assured API Testing automation framework.
• Involved in release acceptance, functional, integration and regression testing
• Collaborating with upper management to develop, design, implement and test programs
• Preparing meeting documents, presentations and agendas for project manager

Confidential

Test Analyst/Production Support Specialist

Responsibilities:

• Daily smoke testing for all billing and payments flows for Commercial and Residential Customer to ensure production systems are up and running.
• Functional Testing ad-hoc changes for Oracle Utilities Customer Care and Billing (CC&B)System and provide status report to Application Product Support Team.
• Providing the application support, responsible for collecting daily issue/error metrics from Operations Team Leads (if any) and report to the Application Product Support Team.
• Responsible for Daily Utility Meter Data Validation for Commercial Customers (Oracle Utilities).
• User access Management responsibility (Create/Update/Revoke)
• Document internal audits and other quality assurance activities for Toronto Hydro team.

Confidential

QA Team Lead / Technical Support Specialist

Responsibilities:

• Provides leadership and manages to all operational standard
• Motivated team and fostered an inclusive work environment
• Conducted weekly and monthly performance review with team, providing constructive feedback
• Completed daily, weekly and monthly sales and quality assurance reporting
• Attended and participated in internal and client calibration sessions
• Experience in floor support, call coaching, call listing, and call scoring for quality assurance.
• Provided coaching and feedback to agents for performance and quality checks
• Delivered outstanding service, exceed expectations and build long-term loyalty
• Achieved sales target and client matrix every month

Confidential

Administrative Assistant

Responsibilities:

• Performed administrative tasks including students’ reports, creating daily activities’ tasks for kids
• Provided supervision to children, up to Grade 6 while engaged in extra-curricular activities
• Managed monthly performance review meeting with parents, adequately addressing any concerns
• Coordinated monthly outdoor trips and other leisure activities, ensuring adequate parental supervision

Confidential

Business Analyst

Responsibilities:

• Participate in budget analysis, operational efficiencies and financial analysis discussion in order to develop and implement future budgets for customer.
• Prepare journal entries and post balance and Prepare daily cash position
• Prepare profit & loss statements, balance sheet and cash flow statements monthly
• Prepare and report financials timely to meet Corporate reporting schedules
• Analyse monthly key balance sheet changes and calculate statistic measures
• Prepare monthly capital report, monitor capital expenses
• Participate in quarterly financial planning, document all data and findings and provide to management.
• Responsible for providing advice to Business on Confidential future products
• Handle customer complaints and take appropriate action to resolve them