SUMMARY:

• 10+ years Software Quality Assurance experience
• Experience in Banking and Insurance (financial application) projects (credit, debit, SIM cards - POS, payments), Telecom, Wealth Management application, Online surveys and Online banking, coordinated with off-shore Q A team
• Experience in both Manual and Automated testing of WEB and Client/Server applications, mobile devices testing (Iphone, Android, Ipad, Smartphones)
• Experience in Test Planning, Execution and Analysis
• Performed Black Box, User Acceptance, Smoke, Sanity, Performance, Stress, Regression, Integration, End-to-End, Security, Cross browser and Cross Platform Testing
• Experience in using Oracle, DB2 and SQL for testing activities
• Experience with SDLC methodologies like Water-Fall, Iterative, Agile with good communication documentation skills
• Possess good analytical and dynamic troubleshooting skills and have proven ability to work efficiently in both independent and team oriented environments

TECHNICAL SKILLS:

SKILLS: Mercury Interactive (QTP, LoadRunner 8, ALM/Quality Center 9/Test Director), PVCS Tracker, Rational Clear Case, Rational Clear Quest, Load Runner) UNIX, Windows 95/NT/2000, Sun Solaris, MS - Dos, LINUX, VMWare J2EE, C, C++, Java, .NET(C#), VB, VC++, COBOL, JCL, CICS, XML ODBC, JDBC, EJB, JSP, HTML, ASP, MQ Series, SOAP Shell Scripting, VB script, Java Script Web Logic, Apache, IBM Web Sphere 6.0, OAS and IIS Oracle, Access, SQL Server 2005, Sybase, SQL Visual Basic, Power Builder, MS Office, MS Word

PROFESSIONAL EXPERIENCE:

Confidential

PTC Test Analyst (Back Office)

Technologies: HP ALM, defect tracker, XML, Agile Scrum, Water-Fall, TMDS (Train Management & Dispatch System), BOS (Back office server), TMC (Train Management Control), SQL Oracle Database, Edge message Protocol (EMP), Switches, Signals (CTC, TWC), GPS, I-ETMS, ICD (Interface Control), CAD (Computer Aided Dispatch), Wireshark

Responsibilities:

• Attend scrum meetings (daily) and understand business processes, requirements and outlined test scenarios and test cases
• Perform Sanity Test after every software new version release of TDMS, BOS modules
• Perform Regression testing of various modules: TDMS - all the tracks/segments of each subdivision, CAD log file messages, data sets in BOS log files, Movement Authorities (CTC and TWC subdivisions, Main, Main to Side, Side to Main, Main - Main via side tracks), Pass Stop Signals(PSS in CTC areas) as per time sheet routings, Bulletins: for Work Zones, MOW (maintenance of work), Speed Restriction, Crossing Protection areas, Track & Time (Joint Authorities), TOS (Track out of service), validation of various data sets generation in BOS server log files and messages communication hand shake from BOS to TMC and TMC to BOS.
• Perform train movement on Train Motion Control by varying speed and validated alert prompts and enforcement Rules on various track segments (forward and reverse direction) and appropriate track markings on On-Board (OB) display unit for associated bulletins
• Perform system Integration testing to validate generation of EMP (edge message protocol) message data sets in BOS log files, CAD Forms’ contents validation in CAD log files and appearance of various authority numbers in OB mandatory directives for various subdivisions (Speed Restriction/TOS/Crossing Safety Protections/MOW/PSS. Message flows from CAD/BOS to OB.
• Validation of consist updates, train sheet summary updates at dispatcher side and reception/acceptance at crew side. Also Rejection by crew and generation of appropriate alerts on CAD.
• Validation of updates of various consist components at crew side and their reception at dispatcher side.
• Validation of Failover alerts appearance on TMDS/CAD for BOS-CAD-OB in non-communication mode and concerned EMP messages’ various attempts time stamps.
• Raised defects in ALM and defined priority and severity with detailed evidences, test steps, screen shots (attached in ALM) and reported them to QA Team Lead for further routing to SME/Dev concerned and followed up till closure.
• Re-test critical defects in all segments/sub divisions after each release of CAD/TMDS, BOS new version. Prepared detailed evidences (attached in ALM) before closing the fixed defect.

Confidential

Q A Analyst

Technologies: Rally, Jira, HP ALM, Java J2EE, XML, SOAPUI, Weblogic 9.2, Amdocs (Vision 21) billing, Maestro CIM, Web services, SQL Oracle, Agile Scrum, Water-Fall, SGI, Rational Clear Quest, HTML

Responsibilities:

• Attended sprint planning sessions (Agile scrum), scrum meetings (daily) and understand business processes, requirements, use case doc and outlined test scenarios and test cases. Executed TC as per test plans/schedules
• Prepared test cases in Rally/ALM and updated them after execution cycles
• Performed various tests - Functional, Regression, Cross browser and UAT, Responsive (Mobile devices), data base, End-to-End.
• Tested Wireless devices up gradation, Wireless devices usages, new activation functionalities
• Reported bugs to Developers, tech lead, co-ordinated for bug fixes and re-tested them.
• Analyzed web services calls and tested them using SOAPUI (End-to-End) for New activation, Hardware upgradation, Price plan changes to cover Promo offers and new price plans, device offers (with finance)
• Prepared test data for Functional testing, UAT, WS and JUnit tests (to cover various test scenarios). Updated test lead, Q A Manager, Dev team with every day status and activities, performed exploratory testing in complex modules and reported defects to Developers
• Participated in User Acceptance Demo sessions, Scrum meetings, Requirements review and Use case review sessions. Attended defect review meetings.
• Ownership of tasks for Q A and followed up with developers till completion of testing cycle
• Tested payment validations using dummy credit card and verified Invoices (end-to-end)
• Co-ordinated with off-shore teams and updated them with status of execution, new defects and re-testing and other tasks

Confidential

Q A Analyst/Tester

Technologies: Java J2EE, .NET, Apache Tomcat 6.0, SQL Postgres, Firebug, JIRA, J Meter, SOAP UI, Browser Stack, Flex, Linux, Selenium, Test Link, TFS (Team Foundation Server) bug tracking system, Windos XP/7, Agile methodology, VM ware, Jmeter

Responsibilities:

• Attended various Sprint planning sessions and worked with Business Analysts to understand business requirements, outlined test scenarios and test cases, maintained Sanity, Regression test suites, UAT test cases in Test Link, Mapped test cases to business requirements and ensured all requirements are covered by end of each sprint and whole project
• Used JIRA and TFS extensively for managing bugs submission, tracking, verified status after fixes and closed them after re-validation (regression and re-tests)
• Used SOAP UI and firebug for validating web services’ responses and end-to-end testing of web services for various application modules
• Prepared Test Plans, Test strategy documents, Test designs, out lined comprehensive Test cases, prepared test resources estimate and Test data requirements for various tests. Maintained Test Plans and Test cases
• Co-ordinated with developers for bug fixes (for high priority and critical bugs), ensured they are fixed
• Created test progress status reports and presented them to the team
• Used SQL to perform Data Mapping and Backend Testing by using Postgres Data Base, co-ordinated to set up test environments
• Attended bug review meetings, UAT sessions, product release meetings, Risk analysis sessions, Agile sprint review meetings (daily)
• Analysed and Identified complex and risk areas of various modules for effective test coverage
• Performed various tests - Functional, regression, sanity, cross browser, System, end-to-end (including SMTP server system functionalities), integration, Interface, Users’ single sign on to Admin, Action and Insight modules and UAT, Tested Online applications' features (end-to-end), Mobile Apps testing
• Used J meter for performance testing
• Responsible for complete manual testing process (Tests: System, Functional, end-to-end, sanity, smoke, Regression, data base, UAT. Test artefacts: Test cases, Test design, test strategy, test plan, test data. Prepared test estimates, reported bugs to developers and followed up for fixes and closed after regression, updated test documents. Prepared test status/progress and presented to the tech lead, management and team. Attended various meetings. Tools: Test Link, Jira, JMeter, Postgres Data base, SOAP UI, Fire bug, TFS)
• Involved in testing of CSM application developed by off-shore team: Prepared test design (RTM, Test data, Test cases), test strategy, testing efforts required, shared test cases with off-shore team. Performed various tests (Sanity, Smoke, Regression, Interface, Integration, system, functional, data base, exploratory), reported bugs to off-shore team using TFS bug tracking tool. Updated test cases for execution and status of the bugs in TFS, after bug fixes and regression test. Interacted with off-shore team on daily basis and updated them with status of test activities.

Confidential

Q A Tester

Technologies: Java J2EE, XML, Webservies, SOAP UI, Apache Tomcat 5.5, My SQL database, Bugzilla, ROR, Agile methodology

Responsibilities:

• Attended various iterative planning sessions (Agile methodology) and worked with Business Analysts to understand business requirements, outlined test scenarios and test cases, maintained regression test suites and updated, attended scrum meetings (daily)
• Used Bugzilla for bugs submission, tracking, verifying and closing
• Used SOAP UI for end-to-end and integration testing of various Web services
• Performed various tests - Functional, regression, security, sanity, cross browser, System, End-to-end, integration, Beta, SSO (User single sign on to Confidential and associated modules)
• Co-ordinated with developers for bug fixes, prepared test data for various tests, co-ordinated to set up test environments
• Created reports for various calls/clicks (Different campaigns/advertisers) and verified their correctness
• Used SQL to perform Backend Testing by using MySQL
• Performed Mobile Apps testing (Iphone, Andriod, Ipad, Smartphones) of Advertisement media applications

Confidential

Q A Analyst

Technologies: .NET, LoadRunner 8.0, Test Director 8.0, Windows XP, Java, SQL Server, Excel, Web sphere, MQ Series, Unix, Rational Clear Quest

Responsibilities:

• Performed Functional, Integration, Regression, End-to-end Testing (banking industry functions), deployed code changes into web-sphere and tested various web services, POS System features, validated payment functionalities
• Worked with business analysts and technical teams to translate Business and functional requirements into Test Scenarios and Test Cases
• Used SQL to perform Data Mapping and Backend Testing
• Used Test Director to create a Test Project, Write Test Cases, Track Defects, Generate execution and Defect Reports
• Understand the impact of changes in technical architecture of Online Application System.
• Involved in Performance Testing and Identified Response times using LoadRunner
• Automated the Tests by creating user defined functions, Conditional Statements and loops in Base line scripts and regression suites by using Win Runner
• Attended Analysis & Defect review Meetings and follow-up with respective teams to resolve issues

Confidential

QA Analyst/Tester

Technologies: Mercury Quality Centre 9.0, .NET (C#), Java, XML, FTP Server, Linux, VM Ware, Oracle SQL, SMTP, MS SQL Server, Websphere, Agile methodology, Load Runner

Responsibilities:

• Analyzed business processes, application requirements/specifications to design and create test plans, Scenarios and effective test cases
• Executed/debugged test scripts and scenarios, analyzed the results and reported defects for web testing
• Defined testing requirements and created test plan and added test steps using HP Quality Centre for web applications to report/trace/verify defects
• Performed various tests - system testing, integration, regression, security, end-to-end and user acceptance testing for web projects
• Conducted the process of testing changes to web application programs to make sure the earlier functionalities still worked with the new changes using HP QTP
• Updated Test requirement matrix/test cases/bug reports after execution cycles
• Interacted with developers for high priority and critical bugs fixes
• Performed backend testing for Client-Server system including J2EE and .NET environments with database of MySQL, Oracle 10g and MS SQL Server
• Used Load Runner for Performance Testing

Confidential

QA Analyst/Tester

Technologies: Windows 2008, SQL server 2005, IIS, XML Bridge, .Net Framework, C#, FTP server, .NET Cryption, Test Link, Bugzilla, Linux

Responsibilities:

• Worked with business analysts and technical teams to translate business and functional requirements into test Scenarios and Test Cases
• Performed GUI testing of User Interface (UI) functions on EED, Sanity Test, Smoke Test, System, Integration and Regression Tests
• Performed End-to-End testing on BMD machine, verified working of various modules like LCD Panel, Image cast scanner, Printer modules, decryption of data and PNG files accuracy, accessibility testing of BMD machines
• Understand the impact of changes in BMD/EMS Application
• Performed User Acceptance Test (UAT) and LAT (Logic and Accuracy) Test
• Used Test Link for management of functional requirements, test cases, their execution
• Used Bugzilla for bugs submission, tracking, verifying and closing
• Created reports in RTR and verified their correctness

Confidential, DE

QA Analyst

Technologies: .NET, LoadRunner 8.0, Test Director 8.0, Windows XP, Java, SQL Server, Excel, Crystal Reports, VSS, Mainframes (File-Aid, DB2, SPUFI, IMS), Win Runner 7.6, Web sphere, MQ Series, Unix, Rational ClearQuest, Test Manager

Responsibilities:

• Performed Functional, Integration, Regression, End-to-end Testing (banking industry functions), deployed code changes into websphere and tested various web services, POS System features, validated payment functionalities
• Worked with business analysts and technical teams to translate Business and functional requirements into Test Scenarios and Test Cases
• Used SQL to perform Data Mapping and Backend Testing by using TOAD
• Used Test Director to create a Test Project, Write Test Cases, Track Defects, Generate execution and Defect Reports
• Understand the impact of changes in technical architecture on CDMS application.
• Involved in Performance Testing and Identified Response times using LoadRunner
• Automated the Tests by creating user defined functions, Conditional Statements and loops in Base line scripts and regression suites by using Win Runner
• Attended Analysis & Defect review Meetings and follow-up with respective teams to resolve issues

Confidential, MA

QA Analyst

Technologies: UNIX, Oracle SQL, Web Sphere, VSS, Test Director 8.0 and Win Runner 7.6, SOAP

Responsibilities:

• Performed test activities including Planning, Testing, Issue Reporting and Resolution
• Identified and created test data for specific Test Scenarios and Test Cases
• Participated in creation of Test Plan, Test Cases, Test Execution and summarized test results
• Created Test Scenarios for both Confidential and TransUnion Bureaus (credit rating - banking industry BRD)
• Verified the Fixes for the reported bugs and provided Status Reports
• Performed validation of various system module interfaces and prepared SOA test suit for regression of end-to-end testing
• Used Test Director for Defect Tracking and Test Management and Compared the decision reports to expected results
• Regular interaction with developers and business analysts in resolving Technical issues
• Executed Regression Tests using Win Runner Tool