SUMMARY:

• Successful and Performance driven versatile Software Quality Assurance professional with 15 Plus years of experience in Information Technology as QA Lead and QA Analyst for manual testing and automation testing
• Quality Assurance Manual and Automation Testing, Web Services Testing, Manual Test case designer, Automation Test - Scripts designer, Application migration testing, Disaster management, Mentoring, Application environment setup, Defect Triage. and more than 9 years of experience as Software Quality Assurance Lead with 3 plus Years of experience in BFSI domain and around 8 Years of Experience in Telecom Domain(Both BSS and OSS) and was involved in delivery of Maestro 1.2 release which includes Amdocs Products of CRM, OMS, ASMS, Billing and Expertise in Vision 21. Self-motivated, self-starter with professional outlook and confident personality blended with a strong work ethic and Strong experience as Lead to motivate the team for team spirit and team work and thus more productivity and mentor the testers regarding the applications and tools and strong experience in manual and automation testing by following
• Test development life cycle. Strong experience in various Software Development Life Cycles: V-Model, Agile, Water fall Models. And Strong experience in various testing methodologies and techniques: API and Web Services Testing using Parasoft SOA, Parasoft Virtualize, SOAP UI Pro, Rest Assured API. Perform UI and Web applications testing using Selenium, Java, Eclipse, and Maven. Perform Devops CI/CD Continuous integration and Continuous testing using Jenkins. Smoke testing, Sanity testing, Adhoc Testing, Exploratory testing, Data driven testing, System testing, System Integration testing, User acceptance testing, Green Hat, Mobile testing, backend testing, business rules testing, Business end to end scenarios testing, boundary value analysis testing, Equivalence partition testing etc. Strong experience in automation testing using the automation tool UFT/QTP, Selenium and Strong experience in using test management tools: Test Director, HP QC, HP ALM, RQM, RCQ, MPower and strong experience in backend testing using PL/SQL queries and Hadoop Hive Query Language and experience in IVR Testing using Cyara and hammer automation tools.

TECHNICAL SKILLS:

Products: SAP (Inventory Management), Amdocs Ensemble; Amdocs CRM; Amdocs CSM, Amdocs CES 7.5 (Invoicing, A/R, OMS (Order Management), ASMS, ARM (Resource Management), WOM (Work Order Management)); Vision 21 ( Confidential ), Amdocs AMSS, Manugistics Supply Chain Management.

Applications: SMP 4.0, SERVICE BROKER (cable provisioning system), BBNMS (Broadband Network Management System), SDP (Service Delivery Platform), CLICK, MPA, ADVENTEX, OE (Order Entry).

SDLCs: V-Process, Waterfall and Agile methodologies.

Platforms: UNIX, Linux, Windows NT/XP/WIN 7.

Tools: ORACLE Tools, SQL, TOAD, RQM (Rational Quality Manager), CQ (Clear Quest), SQLPLUS, HP Quality Center, Test Director, M-Power, Load Runner, HERMES, JUNIT, QTP8.2,QTP 11,SOAP UI, Rational Functional Test (RFT), Cucumber, Jenkins, Robot Automation, SAP Payroll, Eclipse, Video Studi, Cyara, Hammer

DBMS: ORACLE 8 xx/9 xx/ 10 xx, DB2, SQL Server, Hadoop

Languages: PL/SQL, SQL, C, Java, HIVE, Scoop, Pig.

Scripting Languages: HTML, Java Script, VB Script, XML

PROFESSIONAL EXPERIENCE:

QA Lead

Confidential

Responsibilities:

• Define and created test plan, test design, record of test results and deficiency forms
• Daily calls with the Vendor to get the updates and progress of the solution.
• Implemented Functional testing, system testing, System integration, User acceptance and cutover testing.
• Identified major defects and escalated on time to resolve the issues to have smooth production release.
• Performed SAP HR Payroll testing.
• Always behind the Vendor to resolve the issues and have the regular releases.
• Created and executed test cases in Team Foundation Services.
• Created daily and weekly status reports for the management.
• Attended the steering committee and go/no go calls to have the solution implemented in different line of businesses.
• Attended the walk through meetings.
• Created test data and test environment to have the System and UAT tests conducted.
• Created and executed complex sql queries for validating the end data in the reports which are created using Cognos.
• Created and uploaded the test cases and test requirements to HP ALM.
• Logged and Triaged defects using HP ALM.
• Lead defect triage calls and escalated high priority issues.

QA Lead

Confidential

Responsibilities:

• Define and created test plan, test design, record of test results and deficiency forms
• Daily calls with the Vendor to get the updates and progress of the solution.
• Implemented Functional testing, system testing, System integration, User acceptance and cutover testing.
• Identified major defects and escalated on time to resolve the issues to have smooth production release.
• Always behind the Vendor to resolve the issues and have the regular releases.
• Created and executed test cases in Team Foundation Services.
• Created daily and weekly status reports for the management.
• Attended the steering committee and go/no go calls to have the solution implemented in different line of businesses.
• Attended the walk through meetings.
• Taken full responsibility of the solution implemented on all the line of businesses.
• Created test data and test environment to have the System and UAT tests conducted.
• Developed and Executed automated regression test scripts using SOAP UI for Web Service calls.
• Created and executed complex sql queries for validating the end data in the reports which are created using Cognos.
• Created and uploaded the test cases and test requirements to TFS.
• Automated and executed test cases using Selenium Web Driver, TestNG.
• Code Check in using GIT HUB
• Devops Continuous integration and Continuous testing using Jenkins.
• Business Driven Development (BDD) using Cucumber and Gherkin.
• Performed Cutover testing to ensure that the major tests are passed.
• Integration testing with Microsoft Dynamics CRM, Trip Planner.
• Created and performed Disaster recovery testing and documentation.
• Logged and Triaged defects using TFS.

QA Lead

Confidential

Responsibilities:

• Define and created test plan, test design, record of test results and deficiency forms
• Automated test cases using Cyara automation tool.
• Performed automated regression testing using replay mechanism in Cyara automation tool.
• Performed scalability testing using Cruncher in Cyara velocity automation tool.
• Performed voice quality testing using Cyara CX Assurance Platform.
• Daily calls with the Vendor to get the updates and progress of the solution.
• Implemented Functional testing, system testing, System integration, User acceptance and cutover testing.
• Identified major defects and escalated on time to resolve the issues to have smooth production release.
• Always behind the Vendor to resolve the issues and have the regular releases.
• Created and executed test cases in Team Foundation Services.
• Created daily and weekly status reports for the management.
• Attended the steering committee and go/no go calls to have the solution implemented in different line of businesses.
• Attended the walk through meetings.
• Taken full responsibility of the solution implemented on all the line of businesses.
• Created test data and test environment to have the System and UAT tests conducted.
• Integration with Microsoft Dynamics CRM
• Created and performed Disaster recovery testing and documentation.

Senior QA Lead

Confidential

Responsibilities:

• JIRA and Confluence for test cases and defect tracking.
• BSTM document review
• Attended Standup meeting and updated the status
• Attended review meetings for user stories.
• Followed Agile methodologies for completion of the project.
• Prepared HQL queries for validating the data transformation from one table to other table using data stage.
• Preparation and execution of test cases using the BSTM document.
• Running data stage jobs.
• Used SQL work bench for running the SQL queries.

Senior QA Lead (Contract)

Confidential

Responsibilities:

• Developed and Executed automated regression test scripts using SOAP UI for Web Service calls.
• Performed file validation for the files which will be sent to third party channels.
• Created bulk customer accounts using Automation tool HP Unified Functional Test.
• Created and executed complex sql queries for validating the end data in the reports which are created using Cognos.
• Tested the Data quality generated by Informatica ETL tool for the specific campaigns.
• Performed Front End Validation on AS400 screens.
• Created test data for testing and executing the test cases in AS400 screens.
• Created and uploaded the test cases and test requirements to HP ALM 11.5 tool.
• Logged and Triaged defects using HP ALM 11.5.
• Verified the campaigns results in Scotia Online, EDGE, Sales Builder, Mobile and other third party applications.
• Assigning and monitoring the tasks to the offshore team.
• Mentoring the offshore team members and onshore team members with Application and Tool Walkthrough.
• Created different status reports using HP ALM 11.5
• Created daily status reports and circulated to the management.
• Attended daily status calls and updated the project status.

Test Lead

Confidential

Responsibilities:

• Prepared the Master Test Plan and Test strategy documents..
• Participated in Business requirement reviews and Interface Agreement reviews.
• Managed 15 QA analysts. Planning the targets and setting the targets as per the timelines and Assigning and Tracking tasks of the team members.
• Involved in Change Requests Estimations, Effort Estimations.
• Developed and Executed automated regression test scripts using Parasoft SOA test 9.0.
• Expertise in testing Green Hat SOA architecture.
• Prepared the SIT test plan and exit report.
• Prepared the UAT test plan and exit report.
• Prepared the status reports and update the status to the Project Manager in weekly status meeting.
• Daily status call with the team members (both onshore and offshore) during the planning and execution phases.
• Test Data Preparation using Altova XML Spy.
• Verified the Request and Response messages in MQ Visual Edit as required.
• Defect Triage.
• Organized the defect calls between the development team and QA teams.
• Created the test cases by thoroughly reviewing the Interface Agreement, Business rules document. and uploaded test cases using HP ALM 11.52.
• Actively involved in the test case execution in parallel with assigning the day to day tasks to the testers and providing the data to the testers.
• Involved in Internal testing and System Integration, Shakeout testing.
• Automating and Testing the REST Webservices.

Test Lead (Contract)

Confidential

Responsibilities:

• Prepared the Master Test Plan and Test strategy documents..
• Participated in Business requirement reviews and Interface Agreement reviews.
• Managed 5 QA analysts. Planning the targets and setting the targets as per the timelines and Assigning and Tracking tasks of the team members.
• Involved in Change Requests Estimations, Effort Estimations.
• Developed and Executed automated regression test scripts using Parasoft SOA test 9.0.
• Developed Service virtualization using Parasoft virtualize.
• Preparing the status reports and update the status to the Project Manager in weekly status meeting.
• Daily status call with the team members (both onshore and offshore) during the planning and execution phases.
• Test Data Preparation using Altova XML Spy.
• Verifying the Request and Response messages in MQ Visual Edit as required.
• Defect Triage.
• Organizing the defect calls between the development team and QA teams.
• Created the test cases by thoroughly reviewing the Interface Agreement, Business rules document. and uploaded test cases using HP ALM 11.52.
• Actively involved in the test case execution in parallel with assigning the day to day tasks to the testers and providing the data to the testers.
• Involved in Internal testing and System Integration, Shakeout testing.

QA Lead (Contract)

Confidential

Responsibilities:

• Initial scoping which includes Business Requirements review.
• Managed 6 QA analysts. Planning the targets and setting the targets as per the timelines using MS Project and Assigning and Tracking tasks of the team members.
• Involved in Change Requests Estimations, Effort Estimations.
• Created complex queries to check the correctness of the data which is migrated from DB2 to Oracle.
• Preparing the status reports and update the status to the Project Manager in weekly status meeting.
• Daily status call with the team members during the planning and execution phases.
• Test Data Preparation using Altova XML Spy and uploading the data to Test environments.
• Highly successful in investigating the defects and assigning them to the respective development team (Triage).
• Involved in Test Plan preparation and Test strategy preparation
• Created the test cases by thoroughly reviewing the Use case, BM, Business rules documents. And created and uploaded test cases using HP Quality Center/ HP ALM 11.0
• Carried out Adhoc Testing.
• Actively involved in the test case execution in parallel with assigning the day to day tasks to the testers and providing the data to the testers and attending calls with different teams for defects triaging support.
• Executed test cases and verified end results in Database using PL/SQL queries.
• Involved in System testing and System Integration, Smoke testing, Business rules testing, Exploratory testing
• Web services testing using Parasoft SOA.
• Designed and automated the regression test cases and service virtualization using Parasoft Virtualize.

Testing Group Lead

Confidential

Responsibilities:

• Attended the Business Requirement Review meetings.
• Managed around 10 onsite QA analysts.
• Prepared Test Plan and Test strategy documents.
• Actively involved in the test case execution in parallel with assigning the day to day tasks to the testers and providing the data to the testers and attending calls with different teams for defects triaging support.
• Assigned and Tracked tasks of the team members to make sure that the project is on schedule.
• Created the test cases by thoroughly reviewing the Use case, BM, Business rules documents. And created and uploaded test cases using Rational Quality Manager
• Estimated the Change Requests and new tasks and provided the required number of hours to complete the tasks.
• Prepared the status reports and updated the status to the Project Manager in daily status meeting.
• Daily status call with the team members during the planning and execution phases.
• Daily handoff call with the offshore team members.
• Participated in setting up the test environments and maintained the test environments.
• Logged and tracked the defects using Rational Clear Quest and JIRA.
• Executed test cases for GUI and Database using PL/SQL queries.
• Executed test cases which say to run the UNIX shell scripting jobs and validated the end result as per the test case expected results.
• Involved in System Integration and User Acceptance testing phases.
• Web services testing using SOAP UI and HERMES.
• The team has prepared 65,000 test cases for testing the entire functionality and executed these test cases in 4 months span of time.

Testing Group Lead

Confidential, Chicago, Illinois

Responsibilities:

• Attended the Business Requirement Review meetings.
• Managed around 8 Onsite QA Analysts.
• Prepared Test Plan and Test strategy documents.
• Assigning and Tracking tasks of the team members.
• Created the test cases by thoroughly reviewing the Use case, BM, Business rules documents. And created and uploaded test cases using HP Quality Center/ HP ALM
• Estimated the Change Requests and new tasks and provided the required number of hours to complete the tasks.
• Prepared the status reports and update the status to the Project Manager in daily status meeting.
• Daily status call with the team members during the planning and execution phases.
• Created the Business Process flows using ARIS tool.
• Planning the targets and setting the targets as per the timelines using MS Project.
• Participated in setting up the test environments and maintained the test environments.
• Carried out testing in 3 different environments as per the complexity of the test case.
• Logged and tracked the defects using Team Foundation Server and HP Quality Center.
• Actively involved in the test case execution in parallel with assigning the day to day tasks to the testers and providing the data to the testers and attending calls with different teams for defects triaging support.
• Executed test cases for GUI and Database using PL/SQL queries.
• Executed test cases which say to run the UNIX shell scripting jobs and validated the end result as per the test case expected results.
• Involved in System testing and System Integration, Smoke testing, Business rules testing
• Preparation of Regression test scripts using QTP and executing Regression test cases using QTP.
• Web services testing using SOAP UI and HERMES.

Senior Subject Matter Expert

Confidential, Chicago

Responsibilities:

• Prepared Test Plan and Test strategy documents.
• Created Test Requirements using HP Quality Center.
• Created the test cases by thoroughly reviewing the Business Requirements, High level Design, Low level Design documents. Created and uploaded test cases using HP Quality Center.
• Prepared Requirement Tractability Matrix.
• Mapped the Test cases to the test requirements in HP Quality Center.
• Opened and tracked defects using HP Quality Center.
• Automated Regression test cases using HP QTP for CRM and OMS applications.
• Tested the SAP (Material Inventory Management)
• Mentored new team members on board.
• Given sessions to the different groups in the System Integration team on CRM, OMS and Billing applications.
• Change Requests Estimations, Effort Estimations.
• Preparing the status reports and update the status to the Project Manager in daily status meeting.
• Daily hand off call to the offshore team and dictated on what tasks do they need to perform during offshore hours.
• Triaged the defects and assigned the defects to the respective development teams.
• Executed test cases related to GUI Validation, Functional Validation and Database Validation as per the test cases.
• Ran the UNIX Shell Scripting jobs to validate the test cases.
• Involved in System testing, System Integration, Smoke testing and exploratory testing phases.
• Web services testing using SOAP UI and HERMES tools.

Senior QA Analyst

Confidential, Overland park, Kansas

Responsibilities:

• Involved in Automation testing using QTP
• Developed and automation test scripts using QTP and performed Regression testing, Data driven testing, smoke testing using QTP automation test scripts
• Initial scoping which includes Business Requirements review.
• Prepared Master Test Plan and Detailed Test plan.
• Prepared and Executed Test cases using Test Director.
• Assigned the tasks to the team members on a regular basis.
• Ran the Shell script jobs that archive the data from the database to DAT files as per the test cases.
• Validated the row count in the database and prepared own scripts to validate the row count in the database for comparison.
• Logged and tracked defects using Issue Tracking System.
• Prepared status reports and updated the status to the Project Manager in weekly status meeting.
• Daily status call with the team members during the execution phase.
• Involved in System testing and System Integration, Smoke testing, Business rules testing
• Prepared Regression test scripts using QTP 8.2 and executed Regression test cases using QTP.
• Delivered the project 5 months before the deadline.

QA Analyst

Confidential, Overland park, Kansas

Responsibilities:

• Prepared Master Test Plan and Detailed Test plan.
• Prepared the test cases using the Business Requirement documents and Technical requirements documents using Test Director.
• Involved in setting up the IVR test laboratory.
• Prepared status reports and updated the status to the Project Manager in weekly status meeting.
• Daily status call with the team members during the planning and execution phases.
• Involved in System testing phase.

QA Analyst

Confidential

Responsibilities:

• Initial scoping which includes Business Requirements review.
• Weekly status call with onsite manager to update the status and critical issues.
• Created the test cases by thoroughly reviewing the Use case, BM, Business rules documents. Created and uploaded test cases using M-power.
• Actively involved in the test case execution using MPower.
• Opened and tracked defects using MPower.
• Executed test cases for GUI and Database using DB2.
• Executed Batch jobs for testing purpose
• Involved in System testing phase.