SUMMARY:

• Lead Quality Assurance professional with an extensive career portfolio showcasing formulation of test plans and procedures, design and development of test cases, and verification of system performance specific to Linux, Unix and Windows operating systems. Exceptional technical aptitude and analytical strengths with demonstrated expertise troubleshooting software and devices, identifying faults and offering solutions that significantly enhance performance and boost quality assurance. Delivers results that exceed expectations in roles reflecting:
• Development Lifecycle | Functional Specifications | Team Leadership & | Waterfall | Agile |
• Testing Methodology & Strategy | Defect Analysis & Debugging | Verification & Optimization |
• QA Testing & Analysis | Reverse Engineering | Process Workflow | Documentation |

TECHNICAL SKILLS:

Platforms: Mac OS | UNIX | Linux | Windows 2003/XP/7/8.1/10 | Microsoft Server 2012/2016

Tools: BadBoy | QTP | Rational ClearQuest | Mantis | IIS | Apache Tomcat | Wamp Server | MS SQL Server 2005, 2008 R2 | SSIS | MySQL | MS Visual Studio ( ) | MS SQL Server Management Studio ( ) | InDesign | QuarkXPress | TCP/IP | WinCVS | Tortoise | WebEx | TFS ( ) | MS Test Manager (MTM) | BrowserStack | Confluence | JIRA | SoapUI | POSTMAN | SharePoint ( ) | HPQC 10.0 | Drupal 7| .NET 4.5 | AWS | Angular 2 | Zuora | JSON | Selenium Web Driver| Cucumber| Gherkin | Pointing Poker | MS Azure | Retrium

Languages: Java, C/C++ | .NET 2.x/3.x/4.5 | C# | Visual Basic 6.0 | ASP.NET | Silverlight | Applets | JSP | J2EE | Web Services | XML | SOAP | PHP | Perl | CSS | JavaScript | VB Script | WSDL

PROFESSIONAL EXPERIENCE:

Lead QA Analyst

Confidential

Core Technologies: Windows 10, MS Server 2012/2016, Visual Studio ( ), MySQL, .NET 4.5, MTM, SharePoint 2013, 2016, SQL Server Management Studio ( ), TFS ( ), AWS, Selenium Web Driver, Cucumber, Gherkin, Angular 2, Confluence, Zuora, JSON, POSTMAN, HTML5, BrowserStack, Pointing Poker, Retrium

Responsibilities:

• Oversaw development and implementation of Agile environment to support the creation, production and release of web and client - server base applications. Served as Scrum Master, leading offshore team base in India; manage multiple simultaneously running projects, defining and deploying project testing strategies, establishing bench testing/mobile testing schedules and monitoring/tracking and reporting all testing results and achieved benchmarks. Conducted risk analysis to identify and resolve issues, perform planning, sizing and DRC for QA, UAT and production processes. Spearheaded formal performance review and managed KPIs. Projects & s:

Senior QA Analyst

Confidential

Core Technologies: Windows 7, 8, Drupal 7, MySQL, PHP, Apache, Linux, WYSIWYG Editor, JIRA 6.2, Chrome, IE 7-11, Firefox, Safari

Responsibilities:

• Created and published multiple content pages (basic, news articles, etc.); wrote and executed test cases and verified content, links, alignments, and images for English and French sites on multiple browsers.
• Expertly performed functional, regression, ad hoc, and acceptance testing for external and internal sites; used JIRA to create bug reports and assign to developers.
• Coordinated team, assigned testing responsibilities and verified completion within required time frame.

Lead QA Analyst

Confidential, Toronto, ON

Core Technologies: Windows XP, 8.1, MS Azure, .NET, MVC, Angular, SQL 2012, HTML5, JSON, Confluence, JIRA 6, Developer Tools, BrowserStack, Mac Mini, WebEx

Responsibilities:

• Successfully completed QA for multiple concurrent projects in Agile Kanban environment; participated in SCRUM meetings, obtained clarification from BAs, and provided updates to project managers.
• Managed and performed testing for merchant portal clients and payment process steps for online banking.
• Conducted functional, regression, load, and stress testing for Web and mobile (iPhones, iPads, Galaxy 4/5, Nexus 5); used developer tools for testing other devices.
• Ensured alignment with acceptance criteria from both functional and non-functional perspectives.

Business Analyst / Quality Assurance Analyst

Confidential

Core Technologies: Windows XP, 7, C#, ASP.NET, Ajax Tool Kit, SQL 2012, Stored Procedures, Views, Code Debug, GUI & White Box Testing, SQL Management Studio 2012, HTML, XML, TFS

Responsibilities:

• Gathered requirements, wrote master test plan and test cases in TFS, created tests scenarios and executed functional, regression, UAT, load and stress testing.
• Created defect reports and tracked defect life cycle to verify pass/fail status.
• Designed database and verified test data creation and data integrity in Microsoft SQL.

Senior Functional Quality Assurance Analyst

Confidential

Core Technologies: Windows 7, XP, HPQC 10.0, SharePoint 2010, 2013, .NET 4.5, MS SQL 2008 R2, Windows Server 2008, OAT, OTHR, Bravo, AML

Responsibilities:

• Created test data for each testing of the applications and uploaded to HPQC
• Created, tracked and tested “regression” defects in HPQC and generated reports for each calculator.
• Received Microsoft of in Customized SharePoint 2013.

Senior QA Analyst

Confidential

Core Technologies: Microsoft SQL Server 2005, 2008 R2, SQL Server Enterprise Manager, Microsoft Visual Studio 2010, TFS, MTM 2010, JIRA, Web Services Description Language (WSDL), SoapUI, IIS, SharePoint, QTP 9.5, Windows Server 2008 R2 Enterprise

Responsibilities:

• Leveraged deep knowledge of JIRA to create and track all defects.
• Further enhanced eSRN functionality and accuracy using Microsoft SQL.

Senior QA Analyst

Confidential

Core Technologies: Linux (SuSE 10.2/11.0), Windows 7, MySQL, ANDI/Nexgen Pump Interface, Wayne-Dresser Pump Simulators, Gas Point-of-Sale (GPOS), Retail Point-of-Sale (RPOS), Dell Server, Point-of-Sale (POS) Registers, POS ISP (in-store processor), Mobile POS, YAST Tools, SharePoint, Main Frame

Responsibilities:

• Spearheaded testing of database migration from BTree (Binary) to MySQL database and batch testing.
• Reviewed, verified credit message formats of different tenders for VISA, MasterCard, Discover, AMEX, Debit Cards, Duel VISA/MasterCards, Military Star Cards and Fuel Tenders (ESSO GOV, POV, WEX).
• Instrumental in re-imaging and setup of QA systems in accordance with deployment and release (collapsed / distributed system).
• Created virtual registers in VMWare and added as automation test machines; implemented controller to execute regression / stress scripts in virtual registers using QA Wizard, Virtual Network Computing (VNC), Quick Pro, SuSE, and Windows Server technologies.
• Configured pump interface and prices; updated pumps, ran pay-at-pump, pre and post-pay transactions.
• Successfully ran numerous queries and verified with Jasper and ASCII reports during BTree database migration into MySQL database; confirmed all tables and column names and data.
• Created dump file from one system and uploaded into collapsed / distributed system and verified.