SUMMARY

• ISTQB Certified QA Lead / Sr. QA Analyst with 10 years of experience in software quality assurance and manual testing.
• Expertise in using defect management tools such as HP ALM, HP Quality Center, Test Director, MS - TFS, JIRA and Mantis.
• Scripting knowledge and exposure to automated testing tool HP QTP.
• Experience in automation testing tool Telerik Test Studio.
• Onsite experience involving client meetings and offshore coordination.
• Profound knowledge of web services testing using SOAPUI.
• Experience in testing Client Server and Web based applications.
• Domain knowledge in Banking & Finance sector, Loan & Mortgage Services, Retail, E-Publishing and Insurance Sectors.
• Involved in preparing test plan, test estimation, test strategy, test scenarios, test cases, test reviews, test data management, team handling, defect reports, RCA and Risk Management.
• Handled multiple roles - Team Manager, Team Lead, and Team Member.
• Involved in test coordination activities.
• Experience in coordinating testing activities with onsite team and development team
• Oversees collaborations with development, client services and product management to ensure quality standards are in place.
• Leadership experience in software bug reporting and defect analysis.
• Constantly interacted with team members for improving the standards of testing and devised simple and easier ways of capturing data
• Assisted team members both on technical and project related works.
• Experience in delivering efficient KT sessions to the new comers to make them feel get easier with the project activities
• Actively involved in all phases (Unit Testing, Integration Testing, System Integration Testing (SIT), System Testing(ST), User Acceptance Testing (UAT), Security Testing of STLC model.
• Extensive experience with Functional, GUI, Database, System, Integration, Regression, Sanity and Browser compatibility testing.
• Strong knowledge of Software Development Life Cycle (SDLC) and testing methodologies
• Good knowledge of the database concepts.
• Extensive training in software testing procedures and theories.
• Involved in Mobile testing.
• Involved in SOA testing.
• Seeking a position to bring out customer delight.
• Good communication skill and analytical aptitude with excellent ability for team work.
• Excellent in handling responsibilities with good presentation and coordination skills.
• Easily adaptable to cross platforms and cross domains with an urge to learn new technologies.
• Preparing daily and weekly status reports and sending it to senior management for review.

TECHNICAL SKILLS

Test/Defect Reporting Tools: HP QC, ALM, Test Director, JIRA, Mantis, SOAPUI, MS-TFS, TOAD

Operating Systems: Windows 95/98/2000 Professional/XP/Vista/7, 8, UNIX, Linux

Databases: MySQL, Oracle, MS SQL

Application Servers: Apache TomCat 5.0, IIS, JBoss

Methodologies: Waterfall, Agile

Technologies: Java, .NET

Quality Management Tools: Wincvs, MS VSS

Programming / Scripting Languages: Python, JScript

Mobile Testing: Device Anywhere on Android environments

Test Automation Tools: Telerik Test Studio, HP QTP

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

QA Lead / Sr. QA Analyst

Responsibilities:

• Involved in understanding functional requirements of the application from the use case documents.
• Involved in designing test cases for different modules of the application from the use case documents and maintaining them after review.
• Involved in end to end manual testing and management activities.
• Actively participated in manual / Automation testing of application, including integration testing, system testing and regression testing using Telerik Test Studio, HP ALM and MS-TFS.
• Worked closely with the Project manager in understanding the application under test and on how to improve the testing quality to effectively uncover more defects.
• Attended training sessions on V model, testing basics, test case designing, test review and bug reporting.
• Involved in Scrum stand up calls, prepared user stories, story board sessions.
• Reviewd defects logged by testers, tracked them down to closing using HP ALM and MS-TFS.
• Involved in configuration management using Wincvs tool with other QA professionals.
• Mobile application and website testing with DeviceAnywhere on Androind environments.
• Worked closely with the clients, development team and the business analysts to analyze the raised defects and to fix and close them on time.
• Attended soft skill training sessions.
• Attended regular project status meeting involving the entire project team.
• Attended regular testing team meetings to discuss testing status.
• Designed test cases covering the functional and cosmetic requirements of the application.
• Actively participated in test script review of team members using standard checklists.
• Involved in regression test suite execution of application using HP ALM and MS-TFS.
• Generated test report from HP ALM and MS-TFS after regression test suite run.
• Involved in regular Requirement Walkthrough sessions.
• Actively participated in creating Requirement Traceability Matrix
• Designed and executed test plans within the predefined timeframe.
• Sanity testing, Functional testing, Regression testing, Ad-hoc testing, System testing and UAT.
• Responsible for setting up the web services in SOAPUI using the WSDLs.
• Involved in manual testing of web services using SOAPUI.
• Designed SQL statements to check the integration between the front end values, web services and database.
• Performed effort estimation.
• Involved in designing and review of test cases for manual testing of web services using Test Director.
• Involved in bug reporting to senior management using HP ALM and MS-TFS.
• Created knowledge base of the application and provided training sessions to the testing team on the application.
• Participated and coordinated regular testing status meetings.
• Attended defect triage meetings.
• Involved in continuous meetings with the development team to identify the root cause of defects and to fix them on time.
• Involved in Root Cause Analysis meetings

Environment: Pega, Telerik Test Studio, HP ALM 11.5, MS-TFS, MS Excel, Manual testing, Web testing, SQA Basic, SOAPUI 3.5, XML Spy, Windows 2000/XP

Confidential, Long Island, NY

Test Lead

Responsibilities:

• Actively participated in Requirement Walkthrough sessions with the client.
• Prepared test strategy document for the project.
• Test estimation and get it approved from client.
• Involved in configuration management using MSVSS tool with other QA professionals.
• Developed Test Scenarios, Test cases and Traceability Matrix after reviewing the requirements.
• Monitoring, controlling and reporting project progress.
• Defect Research, Analysis, & Reporting.
• Mentoring team members.
• Smoke testing, Functional testing, Regression testing, Ad-hoc testing, UAT testing and Security testing.
• Project Health check, Root cause analysis, Causal Analysis and Resolution.
• Risk Management.
• Suggest Process improvement.
• Participated in testing feasibility analysis of the application.
• Actively involved in discussing the scope of the application requirements with the business analysts.
• Played a lead role in coordinating test planning activities with the client team.
• Extensively involved in manual testing of the application in system testing and integration testing environments.
• Lead role in running and maintaining the regression test suite after each product release.
• Involved in reporting bugs in HP Quality Center after integration and system testing.
• Participate in defect triage meetings.
• Actively involved in creating test summary reports and defect reports.
• Participated in creating test data.
• Created a knowledge base of all the testing related products.
• Actively participated in release sign off of each of the product for WK, NA.
• Actively involved in preparing Best Practices and Lessons Learnt documents after the release of all products of WK, NA.

Environment: MS-SQL 7.0, HP Quality Center, Java, Windows 2000/XP, Manual Testing, MS Excel, TOAD for MS-SQL

Confidential, NY

Senior QA Analyst

Responsibilities:

• Understand what the business does and how it does it
• Determine how to improve existing business process
• Determine which tasks/steps to automate (identify scope and get the requirements)
• Design the features of IT systems (create functional requirements)
• Implement the new features of the IT system (technical design)
• Involved from the scratch of the project and actively participated in all the phases to the delivery of the project.
• Actively participated in Requirement Walkthrough sessions with the client.
• Test Planning along with QA Managers.
• Reviewing Requirement Document to mitigate risks, to provide estimates and to derive test scenarios and further to test cases.
• Preparing test strategy and test plans.
• Monitoring, controlling and reporting project progress.
• Estimation for Manual test cases and identifying the tescases for automation.
• Resource recruiting, training and utilizing.
• Defect Management.
• Troubleshoot software problems; anticipate research and identify root causes and resolve problems; escalate issues as appropriate level.
• Provide status updates to QA Manager.
• Highlighting risks to QA Manager.
• Review and update Test cases/Test scenarios/Design documents.
• Involved in Offshore-Onsite Communication Management Plan.
• Functional testing, Regression testing, Sanity testing, System testing, Ad-hoc testing, UAT and Security testing.
• Mentor new team members.
• Played a lead role in coordinating test planning activities with the client team.
• Leaded the testing team in estimating effort for various testing products.
• Actively participated in identifying test scenarios, documenting them and reviewing them on a product to product basis.
• Actively involved in detailed test case preparation and review of different customer centric products.
• Extensively involved in manual testing of the application in system testing and integration testing environments.
• Lead role in running and maintaining the regression test suite after each product release.
• Reporting bugs in HP Quality Center.
• Participated in defect triage meetings.
• Actively involved in creating test summary reports and defect reports.
• Participated in creating application/environment specific test data.
• Created a knowledge base of all the testing products.

Environment: Oracle 8.0, HP Quality Center, Java, Windows 2000/XP, Manual Testing, MS Excel, TOAD for Oracle

Confidential

Senior QA Analyst

Responsibilities:

• Prepared test cases by analyzing functional requirement specification document.
• Involved in testing compatibility of software under various Internet Browsers.
• Performed Integration testing, Regression testing and System Testing.
• Identified software defects and interacted with developers to resolve them and provided full support to the Test team using the Quality Center.
• Analyzed and imported test data from spreadsheets into Quality Center using Excel.
• Created test cases, executed and recorded results of test cases using Quality Center as thedefect management tool.
• Created and filed various testing artifacts using MS Office applications.
• Performed GUI, Functional testing, Regression testing, Sanity testing, System testing, Ad-hoc testing, UAT and Security testing.

Environment: MS Excel, Manual testing, Web testing,Windows 2000/XP, Oracle8.0, Mercury Quality Center 9.0

Confidential

QA Analyst

Responsibilities:

• Prepared test cases by analyzing functional requirement specification document.
• Involved in testing compatibility of software under various Internet Browsers.
• Performed Integration testing, Regression testing and System Testing.
• Identified software defects and interacted with developers to resolve them and provided full support to the Test team using the Quality Center.
• Analyzed and imported test data from spreadsheets into Quality Center using Excel.
• Created test cases, executed and recorded results of test cases using Quality Center as the defect management tool.
• Created and filed various testing artifacts using MS Office applications.
• Performed GUI, Functionality and Backend Testing.
• Functional testing, Regression testing, Sanity testing, System testing.

Environment: .NET, SQL Server 2000, Mercury Quality Center, Windows, Manual Testing, MS Excel, TOAD for SQL.