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Sales Force Performance Engineer Resume

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San Antonio, TX

SUMMARY:

  • 3 years in Performance Testing Performed analysis and tuning for fronted, and backend, middleware and database using JMeter, Load runner, and Performance Center. Modifed scripts using C control statements and structures
  • 2.5 years as a Test Lead and Automation Engineer Participated in a Agile Projects. Test Lead in waterfall model and Agile. Used UFT and Selenium for automating by analyzing requirements and creating TCs in VB Script and Java respectively. Used ALM for executing test scripts, and bug tracking.
  • 7 years as a Sr. Tester Integration Testing, System and regression testing. Tested SIP protocol in a LINUX environment. Tested CDMA and TDMA cellular phones. Automated testing using and in house tool. Redesigned an in - house tool using Visual C++ and C to stress test and endurance test the DS1, DS3 shelves for the TITAN 5500 Cross Connect System at Tellabs.
  • 4 years as a System Admin/Tech Support. Constructed, tested and simulated LANS implemented and analyzed protocols with WireShark and TPC Dumps TCP/IP, UDP, DNS. Setup a DHCP server, implemented routing using the OSPF and RIPv1/2 protocol, designed subnetting, and constructed Network links and bridges.
  • Experience with Microcontroller, the 68HC11 by Motorola, Zilog Z80 and Intel’s 8080/8085 and a variety of TTL microchips, 555 Multi vibrator, OpAmps, Multiplexers, transistors and Capacitors for the creations of Tank Circuits and Rectifier circuits etc.
  • Experience with Millimeters, Oscilloscopes and Signal Generators

TECHNICAL SKILLS:

Operating Systems: Windows 10 Windows XP, Vista, Windows7, UNIX, Linux Red Hat, Ubuntu, MAC Sierra

Programming Languages: Java, Python, C, Assembler

Databases: Oracle 9i

Other: Load Runner, Willy Introscope, Performance Center, HPQC, WMWare, ActiveDirectory

PROFESSIONAL EXPERIENCE:

Confidential, San Antonio, TX

Sales Force Performance Engineer

Responsibilities:

  • Analyzed the current system and its architecture to design the Performance Test Strategy to test the back end of SalesForce. Prepared the Performance test scenario using JMeter and using Ubuntu Linux Load Generator by configuring them with JMeter opening ports, ftp etc, and setting up the necessary configuration to put load in the back end app. Prepared the Performance test plan and test strategy for testing APIs, get, post, put and delete with different weights to conduct Load testing, and Endurance testing.

Confidential, San Antonio, TX

UAT Tester/Automation Engineer

Responsibilities:

  • Tested from a User Perspective the Loan Boarding process and Bulk Loan transfer of service from one subservicer to a new one. Conducted meetings to coordinate the testing process among all parties involved. Analyzed requirements and designed Test Cases to performed Unit testing, Integration, and User Acceptance Testing. Performed unit testing using Java and VB script of specific units that would be tested individually with an specific set of inputs and expected outputs, after completion integration Testing was conducted. Used Selenium webdriver and UFT to automate regression test cases.

Confidential, San Antonio, TX

Sr. Test Engineer

Responsibilities:

  • Analyzed requirements and designed Test Cases to evaluate Financial Application systems. Tested in an agile environment with 2 week iterations in 2 to 3 project in parallel. Used UFT to perform regression testing using a word driven framework, and later in the project moved to Selenium to do the same regression and used Java to conduct unit testing specific units, then moved to Integration testing; analyzed requirements and wrote test using Java and VB script. Run jobs and reports and queried database searching for defects. Prepared documentation Risk Based Matrix, Requirement Traceability Matrix, and
  • Test Plan to evaluate testing, Test Coverage and Test approach. Attended daily meetings to give update and status of execution and to evaluate road blocks and workarounds, set up meetings for test reviews with Business, Project Manager, and Technical lead. Worked closely with Development team for the entire life cycle of bugs.

Performance Tester

Confidential

Responsibilities:

  • Created and enhanced the VUser script using Load Runner for the business flows using C language control, decision statements and data structures, Parameterization, Correlations, Think time and pacing. Created the test scenario, and analyzed the test results to present to the teams involved. Monitored the server counters like CPU, Memory and disk space using Wily Introscope. Monitored resources to identify performance bottlenecks. Analyzed test results and report the findings to the clients. Provided recommendations for performance improvements as needed.

Test Lead

Confidential Bank

Responsibilities:

  • Coordinated testing with Automation, Performance, Accessibility, and Security teams as well as Offshore and Near shore using Agile methodology. Conducted Integration testing when all the responsible parties had tested their respective units. Used QTP to run Automation scenarios for regression testing. Analyzed requirements in order to come up with the strategy and test cases. Organized meetings with clients to determine performance, goals, test strategies based on requirements and architecture.
  • Experience:Unit Testing, Integration Testing, UAT Testing, Regression Testing, Performance Testing
  • StockTrackutilized Load Runner to test a web application used to manage stock warehouse, kept track of material´s status (approved, shipping, denied…), and used Performance Center to create testing scenarios to test the app. Worked in a web application for a Customer service company. Application was intended for tracking CS tickets and display/update customer information (name, address, SSN, status, products).

Confidential

Sr. Telecom Test Engineer

Responsibilities:

  • Tested SIP protocol on HP Blades than run Red Hat Linux, used Oracle 9i and launched SQL scripts to find out routing information. Did navigation using vi editor in log files to debug problems with calls that used SIP messaging. Used shell scripting and PERL to create scripts to do searches using find and grep. Modified XML configuration files using the vi editor and run ITP, an internal Confidential scripting tool which uses a form of TCL scripting.
  • Used TCP dumps to analyze the captured packets using WireSark to check traffic and verify the DNS A records and PTR records were retrieved successfully. Used Linux commands to verify connectivity among different HP blades which performed different functions, also used other commands to “tail” log files executing in real time to capture information like call ID used to analyze other logs. Utilized a Network Load Balancing Solution called the Big IP (The F5).
  • Implemented Microsoft’s SMS (Systems Management Server), which required Setting up Server 2003 Active Directory, DNS and DHCP servers with Vista and XP Virtual Machine clients and Symantec Altiris for Silent Network deployment of Texas Instruments software. Also used ARD (Apple Remote Desktop) for the silent deployment on Leopard and Snow Leopard Virtual MACs.
  • Tested the installation of TI Nspire Calculator Software on Windows XP, Windows Vista, Windows7 Virtual Machines and MACs leopard and Snow leopard physical and Virtual Machines. Uses python to create scripts for automation using Robot Framework.
  • Also acted as a Generic IT and used VMWare 7.0 to create Windows XP, Windows Vista, Windows 7 and Window Server 2003 Virtual Machines in different languages. Helped testers with PC issues, and connectivity issues, and assisted with purchasing of software licenses and equipment.

Confidential, Palatine, IL

System Administrator

Responsibilities:

  • Planned deployment of Domain Controllers, placing of Global Catalogs and FSMOs. Assisted in configuring Sites, replication schedules, and bridge head Servers, decommissioning of NT BDCs, Manage print servers, set up Microsoft SQL Server 2000.

Confidential, Oakbrook, IL

Sr. Software Tester

Responsibilities:

  • Tested CD software for Confidential ’s restaurant employees. Documented faults and problems and made reports and recommendations for the testing strategy to management. Attended weekly meetings to address progress of the testing.

Confidential, Lisle, IL

System Admin

Responsibilities:

  • Troubleshooted WLAN connectivity issues. Assisted with resetting of VPN accounts and Network access, and solved replication with email servers in Lotus Notes 6.3. Assisted users with reset of passwords for SAP servers, domain passwords and Intranet. Constantly updated Knowledge data base for other Support specialist.

Confidential, Oakbrook, IL

Sr. Tester/Field Specialist

Responsibilities:

  • Conducted the field deployment of the NewPos (Point of Sales) System to Confidential restaurants in Illinois and other cities throughout the continental USA. Modified existing C functions and created new ones. Trained restaurant personal on the how to of the system. Provided one week per month, on a rotation basis, 24/7 technical support. Performed analysis of failures of the system by analyzing logs

Confidential, Aurora, IL

Technical Support Representative

Responsibilities:

  • Supported users with Network Storage Devices, home routers configuration, RAID-5 recovery, configuring RAID-0 and RAID-1, troubleshoot TCP/IP connectivity, configured port forwarding.

Confidential, Palatine, IL

Responsibilities:

  • Set up IP addressing schemes, Site links, site link bridges, deployed XP OS image, using RIS servers, Network shares and Sysprep. Set up printers, printer pools, roaming profiles, DNS and DHCP servers. Configured VPN servers for inbound connections and SUS servers.

Confidential

Mexico Freelance Consultant

Responsibilities:

  • Provided customer support, consulting and of personal for small businesses to install networks in offices. Customer technical support for Microsoft Windows 98/XP/Server 2000/2003, prepared an estimated of all necessary computers and equipment for networking environment, trained technicians in Network Administration Maintenance, configured Internet system and Local Area Network for small business and home use

Confidential, Naperville, IL

Test Engineer/Retrofit Engineer

Responsibilities:

  • International First Office Applications Customer Support Group, responsible for upgrading and validating new Mobile Switching Center (MSC) software releases for wireless networks.
  • Prepared test strategy/plans for new release feature and teamed up with developers to conduct test in local wireless laboratories and ensured field readiness.
  • Traveled to international locations to conduct regression testing before retrofitting the Mobile Switching Center (MSC) and after the retrofit conducted testing of the new calling features.

Confidential, Bolingbrook, IL

Test Engineer

Responsibilities:

  • Developed and application to conduct Stress Testing that was used by manufacturing technicians for testing of the DACS (Digital Access and Cross-connect System), TITAN 5500 to perform endurance and stress testing of DS1, DS3, OC-1 and OC-3 SONET shelves
  • Used Visual Basic/ Visual C++ and C to reengineer the Graphical User Interface that was used by the technicians to set up and launch the stress testing.
  • Maintained UNIX shell scripts used for loading the Admin unit of the Switch for testing with different releases

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