SUMMARY:

• 18 years of experience in Software Quality Assurance within IT Industry
• Over 10 years of experience in the financial services industry including online banking, risk management, investment and cash management, governance and compliance
• Over 5 years in hands - on QA Leadership & Test Coordination offshore (India, Brazil and California US) and onsite QA teams
• Conversant with all phases of Software Testing Life Cycle (STLC), Software Development Life Cycle (SDLC), Requirement gathering, Analysis, Design
• Extensive experience in Business Acceptance and Client Approval Sign-off
• Agile, Waterfall SDLC follow by production implementation and support
• Skilled in creation Business and Test Documentation: Business Use Cases, Test Strategy, Test Plan, Test Scenarios/ Cases, Gap Analysis, Traceability Matrix, Test Reports
• Frontend and Backend testing in Financial, Pension, Human Resources, Payroll, Insurance
• Data Migration, Data Consolidation, Data Conversion testing
• Experience in RDBMS backend testing for data validation and data integrity using SQL
• Experience in ETL methodology for supporting Data Extraction, Transformation and Loading processes in a corporate-wide
• Expertise in Web testing using multiple browsers and MAC
• Experience with testing “in-house” development and COTS systems
• Experience in Mobile Testing using real mobile devices (IOS and Android), web services
• Testing SharePoint and Cloud (functional, security, compatibility)
• Experience in Regulatory and Compliance projects (BASEL II, AML, FATCA)
• HP Application Lifecycle Management (ALM) - Defect Management and Reporting
• Testing in both official languages English and French

TECHNICAL SKILLS:

Applications, Data Bases: Tools and Applications: RSW/Empirix, Test Track, Agile board - JIRA, Bagzilla, Test-Director, Rational Clearquest, VSS, CVS, HP /Mercury Quality Center, Altova XMLSpy, SOAP UI, Hyperion Portal, SAP Crystal Reports, Cognos Reporting, FTM IBM (Financial Transaction Management), Entrust (Securing Digital Identification & Information), ETL, Fiddler, Primavera Reader, WinSCP, ALM, Oracle E-Business Suite, SharePoint, MS Dynamics 365, Sitefinity, TestRailData bases and DB Tools: IBM DB2, MS SQL Server 2005, Oracle, TOAD, SQL Navigator, DB visualizer, SQL Server, SQL Developer, Case Management Tools - Salesforce, Customer First Ariel DB, Ariel Financial

PROFESSIONAL EXPERIENCE:

Confidential

QA Specialist

Responsibilities:

• Analyzed Business Requirements and participated in Business Walkthroughs to understand Business functionality and its impact
• Developed Traceability matrix to match requirements
• Ran digital and physical tests of RAIC (Restricted Area Identity Card), Key Cards and AVOP (Airside Vehicle Operators Permit) generated by new system
• Validated delivered system with peripherals connections (cards printers, Signature pads)
• XML files validation - transfer data from RAIC to other systems (Transport Canada)
• Created plan of data migration validation based on migration and transformation rules

Confidential

QA Analyst

Responsibilities:

• Analyzed business requirements, data mapping requirements specifications
• Created ETL test data for data mapping tests
• Created and executed complex SQL test cases to validate ETL and data
• Executed test scripts to verify actual results
• Worked with business team to validate multiple reports against business rules
• Analyzed and reported defects in ALM system

Confidential

Senior QA Analyst

Responsibilities:

• Developed testing plans for multiple projects, updated weekly status on the testing progress
• Test Case Management using TFS
• Assisted with import of web content to UAT and Prod (HOOPP.com)
• Published test results regularly via reports that summarize test status and defects numbers (TFS, JIRA)
• Conducted Mobile testing using mobile devices (iOS - Apple iPhone, iPad, Android - Samsung Galaxy S5/S4/S6
• Performed Data validity testing for Business Reports, validated formats of the Reports
• Responsible for validation pension calculation results for multiple workflows
• Conducted validation for payroll batch jobs
• Prepared test data for all test scenarios and workflows using queries to retrieve necessary record to comply with business requirements

Confidential

Senior QA Analyst

Responsibilities:

• Involved in Test Requirements Analysis using Technical and Functional Specs
• Participated in Business Walkthroughs to understand the Business Functionality and its impact
• Created Test cases and SQLs to perform data validation
• Provided QA leadership for the project ensuring that quality assurance processes and deliverables used for the Project align with existing QA/UAT standards
• Interacted with end users in Montreal, Toronto and Vancouver, BAs and Management to identify systems that would be affected by implementation of CTS
• Supported Business Acceptance testing (created test scenarios and cases)
• Developed queries to support testing of data migration from legacy system
• Tested import and export batch jobs and Cron job schedule
• Coordinated execution of Integration Test cycles between different systems involving few QA teams for all Test Phases End to End
• Tested multiple Reports produced by CTS and their contents (CSV, XLS, Excel)
• Coordinated daily work with development team in California US and Brazil
• Validated customized Siebel Database tables to make sure newly added columns map with business requirements (Montreal)
• Troubleshoot various hot tickets during production support
• Validate data migration/conversion from other sources into Salesforce
• Eliminate and merge duplicate accounts in Legacy system and Salesforce

Confidential

Senior System Integration Testing Specialist - contract

Responsibilities:

• Conducted batch level, file level and transaction level validation tests
• Cross browsers testing
• Tested payment transmission, data files transfer and mapping to ISF in UAT environment
• Participated in FATCA business requirements meetings
• Generated Multiple Reports including Settlement and Security
• Tested Wire payments supported by File Transfer option (wire files via CSFS) and Web Services option (TERANET SOAP wires)
• Validated Recall and Reversal CA and US payments and AML (Hot) scanning
• Authorization ScotiaConnnect.com business users of a customer to view, approve and submit different types of payments in one location on ScotiaConnect
• International and domestic Batch Electronic File Transfer (EFT) payments
• Electronic Data Interchange - EDI payments processing
• Automated Clearing House - International ACH payments and AML verification
• Transformation services - convert files / messages through BizTalk or Financial Transaction Management (FTM)

Confidential

Senior Quality Assurance Analyst / QA Lead - contract

Responsibilities:

• Provided a leadership in all functions and activities associated with SIT, UAT, PAT
• Identified scenarios and created test cases to cover business requirements for System Integration testing
• Planned test schedule and strategy in accordance with project scope and delivery dates
• Created Test cases for ETL to compare Source and Target databases systems

Senior Quality Assurance Specialist / QA Lead contract

Responsibilities:

• Participated in product design reviews to provide input on functional requirements
• Acted as the point of contact for specific systems to identify application issues
• Planed test schedule and strategy in accordance with project scope and delivery dates
• Tested large data mapping from source to target
• Created Test cases with expected results for complex LGD calculation

QA/BA Analyst

Responsibilities:

• Performed manual back-end, front-end Functional, Regression, Performance and Implementation testing for financial web-based applications
• Performed testing of Web Services using XMLSPY tool, modifying SOAP requests, analyzed responses based on Test Scenarios
• XML files mapping verification as per Temenos rules
• BizTalk XML inbound and output files mapping verification
• Used Empirix Test Suite to automate testing procedures and perform Load and Stress testing activities

Quality Assurance Specialist

Responsibilities:

• Performed Business Requirements and Use Cases analysis, Test Cases development, Manual and Automated testing
• Tested security features to prevent unauthorized access to resources
• Created test data for functional tests of Wealth Management Investment Portfolio System and other Financial transactions related to RRSP, Mutual Funds, Mortgages, Property and Life Insurance
• Net Asset Value and Expense Ratios calculation verification. Financial Reports testing
• Performed functional and regression testing on new versions of ‘Mutual Funds’ module and new personal portfolio tracking feature
• Localization Testing for specific country/region/language

Confidential

Software Tester - contract

Responsibilities:

• Involved in Full Testing Life Cycle of web-based applications for multiple clients (E-Commerce,
• Telecommunication, Pharmaceutical, Healthcare) including GUI, Product Catalogue FR & EN)