SUMMARY:

• 8+ years overall QA testing experience
• Experience working with product owners and developers to define user stories for desktop, mobile, cloud - based web application.
• Ability to create test cases, test scenarios from user stories or requirement and test execution.
• Scripting and coding knowledge in Java
• Ability to write tests in Gherkin (Cucumber)
• Strong experience with bug lifecycle and test management tools: Microsoft TFS, HP ALM (Quality Center), Bugzilla, Jira, Mantis, TRAC.
• Knowledge web service used Postman tool for REST API testing.
• Understand of Agile Scrum, Waterfall.
• Knowledge of QA/Testing process and methodology.
• Flexible and willing to assist other co-worker on a variety of projects. Ability to work under pressure and willing to work extra hours to meet tight deadlines.
• SQA Testing & Methodologies
• Test Plans, Test procedure, Test Report
• Web/Desktop application testing
• Define Testing Process Documentation
• User interface testing, Functional, Regression, Explorer, Smoke, User Acceptance Testing
• API web service testing maintain/modify selenium test automation
• Defect / Bug Tracking
• Test Strategies & Coverage
• Azure Devops Test Plan

TECHNICAL SKILLS:

Operating System: Windows, MAC

Browser: Familiarity with multiple browsers, Safari, Firefox, IE, Chrome, etc.

Test management tools: Microsoft TFS, HP ALM (Quality Center), VSTS, Bugzilla, Jira, Mantis, TRAC (can learn other tools quickly).

Automation Testing tools: Knowledge Selenium, Cucumber, Postman tool for API web service testing, Katalon Studio

Database: Microsoft SQL server, SQL query.

Programming language: Knowledge programming in Java, Visual Basic, HTML, CSS, Java script.

PROFESSIONAL EXPERIENCE:

Confidential, Irvine, California

Software QA Analyst

Responsibilities:

• Provide assistance to Application support team to solve issues of the customer in using production application.
• Testing Document Management application (BlitzDocs)
• Using testing tool TFS to create Test Scenarios, Test Cases, estimate and update QA tasks during the sprint.
• Execute test for desktop application The Loan Sphere Empower (software mortgage loan) developed in .NET framework.
• Test web application on all browsers, mobile devices, IPad, tablet. Prepare Smoke Test document and run smoke test for the web portal on KATALON STUDIO (automation test tool, just play back),
• Document test results and report bugs with repeatable steps to reproduce.
• Re-test resolved defects and related functionality
• Regression test previous sprint test cases to ensure new functionality is not affecting application quality.
• Test API web service by using Postman tool.
• Perform data validation by writing basic SQL query.
• Execute peer review on other testers task and for junior QA

Confidential, Garden Grove, California

QA Tester

Responsibilities:

• Use HP ALM (Quality Center) to create test suites, test cases, log defects. hands on client testing and API web service testing (with Postman tool)
• Testing GPS Vehicle Installation app on Android and iOS devices
• Defect tracking from initiation to completion
• Establishing test environments, execute smoke testing, functional testing, explore testing, regression testing and database testing.
• Working with offshore team in Viet Nam

Confidential

Freelance Mobile Tester

Responsibilities:

• Create test case, execute test mobile applications on real devices (iOS versions, Android versions), used virtual device as Genymotion for Android testing.

Confidential, Milford, Connecticut

QA Tester

Responsibilities:

• Working closely with business analysts and developers to ensure complete understanding of business requirements.
• Create and implement validation protocols for Medical device software
• Developing test cases to ensure all business requirements are met.
• Establishing test environments, do functional testing, explore testing, regression testing.
• Report bugs to development team by using Bugzilla
• Creating, manage Project Matrix Traceability document.
• Execute hardware and software verification & validation

Confidential

Part time Freelance Software Tester

Responsibilities:

• Preparing test plan, test procedures and test artifacts. Review functional/design specification document, prototype and analysis customer requirement with offshore development team.
• Execute testing, log defect on defect tracking system, send test report to project management.

Confidential

Test Leader of Offshore Center

Responsibilities:

• Analyze business and functional requirements with development team in design phase.
• Develop test plans and test cases that validate customer requirements are met.
• Reviewing requirement, funtional specification document and prototype with development team so that fully understanding product.
• Execute funtional testing, regression testing, exploration testing, system testing
• Preparation of software evaluation test report
• Manage test team, defect management

Confidential

QA Tester

Responsibilities:

• Creating test plan, execute functional testing, regression testing for front-end and back end of the application.
• Interact with business partners on UAT
• Managing defect status of test team.

Confidential

QA Analyst

Responsibilities:

• Writing test cases and execute functional testing, exploration testing, integration testing, and system testing.
• Report daily progress/issues to management and client representatives.
• Work with developers and project team members about defects status reported on the defect management tool.

Confidential

QA Analyst

Responsibilities:

• Develop test plans and test cases that validate customer requirements are met.
• Execute functional testing, regression testing.
• Monitor, manage and communicate with developers on defects

Confidential

QA Analyst

Responsibilities:

• Creating test plan, execute smoke testing and exploration testing.
• Using Xenu test tool to check broken link for the website
• Managing test team and the defect status.

Confidential

QA Analyst

Responsibilities:

• Coordinate to execute test, monitor/control test execution and evaluates test
• Preparing test report, defect management.

Confidential

Technical/App Support Analyst

Responsibilities:

• Take calls from customers about questions/problem regarding Confidential Customer Connect application.
• Resolve the problem on the phone or set time to call/email from customer about Confidential Customer Connect.
• Executive explore testing Confidential Customer Connect application