SUMMARY:

• Confidential am a strategic and committed senior quality professional with a proven track record providing quality assurance best practices for world - class Customer solutions. Key strengths in leading QA Teams, testing embedded applications and APIs, configuring complex test environments, collaborating on agile teams, building strong partnerships, testing end-to-end solutions, contributing to all phases of SDLC, eliminating roadblocks, and performing technical analysis.
• Agile/SCRUM - Project Management - Process Improvements - Collaboration -
• Excellent Communication - Operating Systems - Embedded Applications - System Integration Testing

PROFESSIONAL EXPERIENCE:

Confidential, Mira Mesa, CA

QA Manager

Responsibilities:

• Manage Production Readiness team of quality engineers testing complex systems including both on premise and cloud offered client and server products.
• Serve as quality assurance representative on Release Management Team which identifies, schedules, and recommends all software releases.
• Drive automation of regression testing efforts to reduce manual testing activities and shorten test turnaround times.

Confidential, Mira Mesa, CA

Senior Development Test Engineer

• Worked closely with the QA teams to ensure coordinated and appropriate testing of the product suite across test types (functional, system, etc.) throughout the product development lifecycle.
• Worked with supervisors in other departments to resolve problems and facilitate product development efforts.
• Estimated and planned tasks, improved development and test processes and tools to meet corporate targets.

Confidential, Rancho Bernardo, CA

Senior QA Engineer - Production

Responsibilities:

• Created test plans and test cases for Production releases occurring on a six week recurring schedule, as well as, bi-weekly patches and emergency hot-fixes.
• Executed testing during deployments and provided sign off for release activities related to deliverables.
• Coordinated with QA SCRUM Teams, Development, Release Management and other departments to effectively deploy, through appropriate testing scope, software changes to Staging and Production environments.
• Identified, troubleshoot and provided root cause analysis for issues found during Staging and Production deployments.
• Utilize Jenkins for executing automated scripts for testing monthly tax changes, JIRA for Issue Management tracking, and Rally Kanban boards for Agile, as part of Scaled Agile Framework for Enterprises.

Confidential, Mira Mesa, CA

Lead QA Engineer

Responsibilities:

• Lead on-shore/off-shore test engineers and provided Quality Assurance representation during daily triage.
• Collaborate with Global Services providing Customer reported issues and resolutions resulting in quick case closure with higher success rate.
• Advanced Programmable Interface (API) testing of Linux/Solaris Server binaries and SQL stored procedures supported by Oracle 10g databases.

Confidential, Poway, CA

QA/Software Test Engineer (APEX Systems, Consultant)

Responsibilities:

• Managed QA Web Team providing Windows Server 2008 and Internet Information Services 7 (IIS7) expert level support for Company’s web applications and business systems infrastructure upgrades.
• Deployed and configured web applications, provided quality assurance documentation and testing activities, and created Production Run Books for IT Operations.
• Served as co-chair on the Technology Architecture Review Committee (TARC) providing Bulletins and Company Strategies for technological best practices driving business growth.

Confidential, San Diego, CA

Senior Software Quality Analyst

Responsibilities:

• Managed multiple geographically distributed QA testers for Production readiness activities related to software releases.
• Advanced Programmable Interface (API) testing domain expert for middleware HP-UX binaries and SQL stored procedures.
• Managed and tested multiple virtualized Solaris Sun 7 Web Servers Common Gateway Interfaces (cgis), ColdFusion Application Server Technical Support web solution, and UNIX shell scripts for Metrics Reporting.
• Utilized SCRUM and contributed to complete SDLC by: collaborating with multifaceted Teams, participating in design reviews; developing QA test plans in Perforce and test cases in HP Quality Center; tracking defects in Serena TeamTrack; hosting geographically distributed UAT events; supporting production releases and patches; and solving Customer issues.

Confidential, San Diego, CA

V & V Test Engineer (Kforce Consultant)

Responsibilities:

• Managed team in data set specification testing by creating schedules in MS Project, assigning test coverage, tracking progress, logging issues in PVCS Tracker, and reporting results to management.
• Verified software/hardware requirements in Telelogic Doors, reviewed business documents in SAP, and validated instrument functionality through complete test coverage, design and code analysis, and cross-departmental collaboration.
• Created test plans and test cases with accurate estimates for white, gray and black box embedded tests and delivered results through defect metrics and exit reports.

Confidential, Carlsbad, CA

Lead Software QA (Blue Oasis Technologies Consultant)

Responsibilities:

• Managed QA Team testing for ecommerce web site and online Supply Center Management System doubling online sales from 18% to over 35%.
• Championed use of defect-tracking system, participated in weekly bug triage meetings and improved workflow process resulting in earlier development life-cycle bug detection and better issue identification-to-fix ratios.
• Created detailed test plans and tracking matrices in Perforce for white and black box tests; developed and executed QuickTest Pro (QTP) automated scripts; conducted user acceptance, end-to-end and pilot tests; and generated readiness reports.
• Analyzed web reports, installed and configured Windows and Macintosh test environments and managed QA test lab for ecommerce web site with associated Administration site powered by ColdFusion Application Server.

Confidential, Rancho Santa Fe, CA

Systems Integration Engineer/Software

Responsibilities:

• Managed Company’s online presence by acquiring and registering domains, developing HTML website, creating ecommerce site, increasing Google search results, and testing all pages and search functionality.
• Tested XML software for Windows 98/NT4/2000/XP clients, documented issues, reported findings to developers in Sweden, and verified defect resolutions.
• Recommended, purchased, installed, configured, tested and rolled out complete network infrastructure and established remote access connectivity for nationwide sales team.
• Performed Customer on-site installation of hardware/software solution and trained technicians in software usage.

Confidential, San Diego, CA

Software Quality Assurance Engineer/Check Point Firewall Expert

Responsibilities:

• Presented, designed and implemented cross-departmental solution using DevTrack between Technical Support and Engineering, resulting in 100% resolution of Customer issues entered in Tech Support call center tracking software.
• Managed QA Team for Client Application Management kernel-mode driver test efforts, participated in alpha and beta releases, wrote Server Test Plan, and created Client functional specification for driver deployment to Windows desktops via Microsoft’s Systems Management Server (SMS), Group Policies, and logon scripts.
• Wrote test plans and cases for Confidential Enterprise software integrated with CheckPoint firewall on Solaris. Installed, configured, performed patch updates, and upgraded Microsoft Windows and Novell Servers running supported Directory Services and tested interoperability for supported functionality.
• Developed test plan and executed test cases for I18N testing for Windows and Solaris servers/clients.