SUMMARY

• Over 6 years of extensive experience in Software Quality Assurance and Testing with strong knowledge of Software development life cycle (SDLC) and Software Testing Life Cycle (STLC)
• Hands on experience in analyzing Business Requirement, Functional Requirement, Design specification and developing Test plan and Test scenarios
• Extensive knowledge of different kinds of testing like Back - End Testing, Positive/Negative Testing, Unit Testing, Functional Testing, Performance Testing, GUI Testing, Integration Testing and Regression Testing.
• Experienced in non functional testing activities regression, integration testing and performance testing for web based applications
• Extensive experience in all testing methods including Waterfall, Spiral, V model, Agile and Scrum
• Expertise in creating/developing Test Plans and Test cases using requirements and design documents.
• Expertise in writing SQL queries using TOAD, SQL Navigator.
• Good experience in Back-End Testing using SQL queries on Oracle, MS SQL Server to validate the consistency of data.
• Experienced with test metrics and test case reporting with status report during Test Execution phase of STLC.
• Experience in preparing test summary reports for manual testing.
• Experience in testing/validating the Source, Stage and Target (End-to-End) data systems
• Familiar in working with Quality Center to store Business Requirements, Test Cases, Test Runs, and Test Results for every iteration and store defects and link them back to the requirements.
• Expertise in Defect Tracking, Defect management and Bug Reporting using tools like Clear Quest, Quality Center.
• Strong knowledge of Health Care Insurance, EDI HIPAA transaction types and ANSI X12 data (837, 835, 834, 270/271, 276/277)..
• Ability to work as independent and team member in challenging and cross platform environment
• Highly motivated team player with excellent analytical, problem solving, interpersonal and communication skills

TECHNICAL SKILLS

Testing Tools: QTP, Quality Center, SOAP UI

Bug Reporting Tools: Quality Center, Rational Quest

Databases: Oracle, MS SQL Server, DB2

Scripting Languages: VB Script and SQL

Front End Tools: MS-Word, MS- Excel, MS- PPT, MS- Visio, MS- Outlook

Methodology: Agile, Waterfall, RUP

Operating Systems: UNIX, Windows 2000, XP/NT, Vista, 7, 8

Program Languages: .Net, JAVA, C++

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

QA Analyst

Responsibilities:

• Designed and documented Test Plans for the Online Finance application.
• Interacted with Business Analyst Team, Development Team, Configuration Management Team, and Project Management on product issues to ensure that the product is fully tested.
• Analyzed System requirements and Functional requirements and developed detailed Test Cases and Test Scripts.
• Participated in BRD walkthroughs along with Business System Analysts, development team.
• Compared and analyzed actual with expected results and reported all deviations to the appropriate individual(s) for resolution.
• Conducted walkthroughs with the test team to emphasize the main points of concern in the application.
• Used Quality Center to verify the bug fixes & correction of error conditions.
• Reviewed computer logs and reports to identify application processing errors and possible improvements.
• Performed functional testing to test the payment collection system for ACH functionality of the application for the customers.
• Tracked defects and reported them using HP Quality Center.
• Developed and executed detailed functional test cases for each compiled modules.
• Simulated the process of inputting, retrieving & updating data of customers.
• Wrote and executed SQL queries including JOINS to validate Back-end data.
• Attended User Acceptance testing (UAT) to validate the application, to check that the application properly reflects business functions and requirements
• Experience with mobile testing for general performance and system updates for version 2.4.7 to improve the mobile banking experience.

Environment: QTP 11.0,11.5, SOUP UI 4.5, SQL, MS Excel, Toad, Quality Center 10.0, 11.0, Windows, UNIX

Confidential, Arlington, VA

QA analyst

Responsibilities:

• Identified the requirements for accommodating HIPAA 5010 standards for 837P transactions and captured these requirements to develop new GUI for the internet based application.
• Involved in preparing Test Cases based on business requirements.
• Worked extensively with different modules like Membership, Claims and Billing within Facets Application.
• Created and maintained Test Cases for ICD 9 to ICD 10 Conversion.
• Tested the ANSI X12 Version EDI transactions (HIPAA) like (834, 837P, 837I, 835 remittances).
• Involved in forward mapping from ICD 9 to ICD10 and backward mapping from ICD10 to ICD9 using General Equivalence Mappings (GEM).
• Tested HIPAA Transactions and Code Sets Standards such as 837/835, 270/271, 276/277 transactions.
• Involved in creating the Traceability Matrix based on functional requirements.
• Executed Test cases for Claims and Customer Service Workflow by manually.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and technical Specification and documented in Quality Center.
• Performed End to End testing on EDI 837 I and P, 277CA based on HIPAA 5010 guidelines.
• Analyzed and worked with HIPAA specific EDI transactions for claims, member enrollment, billing transactions. Worked specifically with 837, 835, 834, and 270/271.
• Extensively involved in testing FACETS, mainly Enrollment, Eligibility modules and Renewals.
• Designed, scheduled and executed test plans within the predefined timeframe
• Executed the Test Cases to verify actual results to expect results.
• Perform functional, exception and scenario testing.
• Regularly followed up with the development team to discuss the defects identified during testing.
• UAT testing for HIPAA 4010 and 5010 projects including legacy testing and HIPAA requirements and compliance mandates.
• Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution using Quality Center.

Environment: Excel, PowerPoint, Facets, SQL, Java, Oracle, XML, EDI, QTP 11.0, Quality Center 11.0

Confidential, San Francisco, CA

QA Engineer

Responsibilities:

• Developed and maintained innovative, repeatable QA test plans based on functional requirements, use cases, user interface designs, system design documents and domain knowledge.
• Test planning, documentation, coordination and execution and work with other QA engineers to coordinate testing.
• Analyzed and translated requirements and business design into Test Scenario, Test Plans, Test cases in Quality Center.
• Used Quality Center to create Test Plan, Test cases and test scripts as well as steps for manual and automated implementation of test cases in Quality Center.
• Performed Regression testing and Security testing using QTP.
• Created Acceptance and Data Validation test scripts.
• Performed execution of test cases to verify expected results.
• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction.
• Created Test requirements using Quality Center to provide full test coverage.
• Wrote advanced SQL Queries to fetch data for testing in SOAP UI tool.
• Validated data in the inventory management functionality by adding and deleting various data in the database.
• Performed User Acceptance Testing (UAT) manually.
• Tested the Performance of the application under Load using SOAP UI.
• Used Quality Center tools to create and track the defects about any failures until they were resolved and generated defect summary reports
• Reproduce reported defects and analyze the root cause to assist developers in focused defect correction.
• Identified User and System requirements for the application and established links for better trace of requirements using Traceability Matrix
• Tested the permissions by logging in as each responsibility for different user levels.

Environment: Windows XP, Quality Center 10.0, QTP 10.0, SOAP UI 4.0, MS SQL Server 2008.

Confidential, Chicago, IL

QA Tester

Responsibilities:

• Review web-based application and identify critical functionalities
• Gathering, Understanding and Documenting Requirements
• Develop and execute Test Plans and Test Cases from requirements and specifications documents.
• Participate and create Test Plans.
• Manually create, develop and executed Test Cases.
• Create test plans to detail the testing scope, requirements, strategies and all needed required resources.
• Perform Functional Testing, Regression Testing, System Integration testing, (UAT) User Acceptance Testing and End to End Testing.
• Document and report all found defect in Quality Center.
• Provide all data validation through SQL queries.
• Responsible for preparing UserManuals.
• Preparing Test Scenarios & Test Cases and performingManualTesting of the application.
• Performed GUI, System and Regression Testing of the application.
• Reporting Bugs using Bugzilla.
• Involved in writing Test cases for the main application functionality such as validation, business workflow.
• Regularly involved in discussion with developers with the test results to improve the performance.
• Performed Manual Testing on different Modules of the Application.
• Involved in analysis of Test Plans and Test cases according to business Specifications and designing.
• Documented Test cases corresponding to business rules and other operating condition in Mercury Test Director.
• Developed and conducted system and user acceptance test plans on completion of system testing before installation of the application on user environment.
• Created SQL queries to run against database testing and for populating, updating and deleting the data from the database.

Environment: SQL Server, Quality Center 9.5, QTP 9.5, Microsoft Query Analyzer, Windows XP, Unix