SUMMARY:

• A highly analytical and detail - oriented professional with over ten years of valuable information technology experience in several industries such as biotechnology, ecommerce and telecommunications. Work experience included over seven years in software quality assurance/testing, over two years of software development and some business/functional analysis experience. United States citizenship and experience in living abroad in the United Kingdom for three years, having recently returned to the Seattle area permanently.

TECHNICAL SKILLS:

Software: Mercury Test Director, Clear Quest, JIRA, Bugzilla, Siebel, Visio, ERwin, Crystal Reports, Microsoft Office Suite, Microsoft Project, Lotus Notes, Microsoft Visual Source Safe

Test Automation Tools: IBM Rational Robot, Selenium

Hardware: IBM PCs, Macintosh PCs, HP3000 Minicomputers, IBM Mainframe 309X

Programming Languages: Java (Basic), PERL, HTML, XML (introduction level), Visual Basic.

Statistical Packages: R

Operating Systems: Windows Vista, Windows XP, Windows NT, DOS, UNIX.

Databases: Oracle, Microsoft SQL Server, Microsoft Access, Paradox, Dbase, Rbase.

Query Languages: Transact -SQL, Oracle PL/SQL.

Browser experience: Microsoft Internet Explorer, Google Chrome, Firefox, Safari

Methodologies worked with: Agile, Waterfall

WORK EXPERIENCE:

Confidential, Seattle, WA

Quality Assurance II (Contractor)

Responsibilities:

• Testing the various business rules and requirements in state and federal licensing of Wine products
• Performing tests on the Seller Central sites in various markets (U.S.A., E.U., China, Japan, India)
• Performing end-to-end testing from Seller Central to Retail sites including integration, regression and smoke testing
• Writing test plans and test cases for the wine projects I have been involved in
• Performing browser compatibility testing using Microsoft IE, Google Chrome and Firefox
• Testing on mobile devices, such as on iPads, Android tablets, Kindles, iPhones and Android smartphones
• Writing automated scripts for easy data entry using Selenium IDE

Confidential

QA/ Web Tester

Responsibilities:

• Tested the various business rules and requirements in the website buyer flows
• Performed front-end website testing in the ASP.net environment and back-end SQL server database testing
• Developed gap analysis reports and user interface specifications for new implementations
• Performed functional, regression and user acceptance testing as well as defect tracking using JIRA
• Performed testing using several browsers, such as Microsoft IE, Google Chrome, Firefox and Safari
• Performed troubleshooting for clients and root-cause analysis
• Performed automated testing using Selenium
• Worked in an environment utilizing Agile/Scrum methodologies

Confidential, Seattle, WA

Quality Assurance Analyst (Contractor)

Responsibilities:

• Software QA Analyst contractor Confidential via Confidential Tech Staffing working with gene analysis/reporting and pathways analysis applications
• Gathered business requirements by interviewing users for the gene reporting and analysing applications
• Entered and tracked defects using JIRA, HP Quality Center and Mercury Test Suite
• Developed user interface specifications for a biosample annotation system
• Led the managed the testing efforts, test progress, defect tracking and test status reporting
• Provided application support to users of gene analysis systems and provided troubleshooting
• Performed back-end database testing on Oracle and Microsoft SQL Server databases
• Performed integration, regression and user acceptance testing on gene analysis systems
• Created and several test documents such as test plans, test specifications test cases
• Performed white box testing by analyzing XML code and creating exhaustive test cases
• Got exposure to Agile/Scrum methodologies
• Trained and mentored other QA professionals

Confidential, Redmond, WA

QA Engineer (Contractor)

Responsibilities:

• Software testing contractor Confidential via Wimmer Solutions
• Analyzed business requirements and functional specifications and created detailed test scenarios and test cases for full coverage of business functionalities for the Human Resources IT application
• Performed front end web application testing
• Performed back-end database testing on Microsoft SQL Server databases
• Managed all test-related documentation, test process improvements and changes.
• Milliman Care Guidelines in Seattle, WA QA Engineer
• Software testing contractor Confidential Milliman Care Guidelines via Harvey Nash
• Analyzed business requirements and functional specifications and creating detailed test scenarios and test cases for full coverage of business functionalities
• Performed front end web application testing - ASP.net
• Performed back-end database testing on Oracle and Microsoft SQL Server databases
• Tools: Oracle databases, Microsoft SQL Server databases
• Created and maintained various test-related documents such as test specifications and test cases

Confidential, Seattle, WA

QA Engineer (Contractor)

Responsibilities:

• Software testing contractor Confidential via Meridian Technology Group
• Analyzed business requirements and functional specifications for the creation of detailed test scenarios and test cases for full coverage of business functionalities
• Performed extensive integration testing of several systems, including the main Ecommerce site
• Performed front end web application testing on Windows environment using Internet Explorer, as well as the Macintosh environment using Safari browser
• Designed, organized and conducted user acceptance test sessions for each release
• Performed back-end database testing on Oracle and Microsoft SQL Server databases
• Tools: Oracle Databases, Microsoft SQL Server databases
• Wrote documentation to improve QA processes, and testing efforts
• Worked in an environment utilizing Agile/Scrum methodologies
• Worked in an environment utilizing Agile methodologies

Confidential, Seattle, WA

QA Engineer

Responsibilities:

• QA Engineer for the Professional Services QA Team
• Performed extensive functional, regression, performance and smoke testing for various auto manufacturer and dealership websites, and entered defects using Bugzilla
• Performed back-end database testing on Oracle databases using TOAD as tool
• Designed, organized and conducted user acceptance test sessions for each release
• Created test cases using Mercury Test Director
• Tools: UNIX, Oracle Databases, TOAD
• Wrote documentation to improve QA processes, and testing efforts

Confidential, Bothell, WA

Software Tester

Responsibilities:

• Software testing contractor Confidential &T Wireless via Ciber
• Performed build and integration testing on several environments
• Provided extensive support to several test environments and monitored them
• Performed troubleshooting on issues that users faced and communicated extensively to the affected parties
• Tools: UNIX, Oracle Databases, TOAD, Siebel
• Main project worked on: Local Number Portability

Confidential, Bellevue, WA

Quality Assurance Analyst

Responsibilities:

• Quality Assurance Analyst contractor: Performed extensive Ecommerce website testing for the strategic and maintenance projects
• Analyzed business requirements and functional specifications and created detailed test scenarios and test cases for full coverage of business functionalities
• Designed, organized and conducted user acceptance test sessions for each release
• Managed the application build process
• Created and maintained several documentation to improve QA processes, and testing efforts
• Performed front end web application testing and back end database testing
• Performed build verification, functional, regression and user acceptance tests
• Tools: Microsoft SQL Server 2000, Query Analyzer, Defect Tracker system (developed in house)

Confidential, Seattle, WA

QA Engineer (Contractor)

Responsibilities:

• QA Engineer Confidential via Comforce Technical Services
• Performed extensive Ecommerce website testing on buyer flows and various types of transactions
• Performed back-end database testing on Oracle databases by using SQL statements for the various test scenarios
• Tuned/optimized the SQL statements for the test cases on a regular basis
• Designed, organized and conducted user acceptance test sessions for each release
• Performed data migration and data validation tests for a project where a new database was implemented
• Ran various UNIX batch jobs, edited files and monitored batch job progress
• Created and maintained detailed test scenarios and cases for my projects
• Tools: Oracle 8i, TOAD, HTML (for test cases and other documents posted to the intranet), UNIX

Confidential, Bellevue, WA

Software Development Engineer

Responsibilities:

• Developed various reporting modules using Excel VBA.
• Restructured the internal code of existing modules for better efficiency.
• Project-managed the development of visual charts and graphs for application users.

Confidential, Seattle, WA

Software Testing Contactor

Responsibilities:

• Software testing contractor via Programming and Consulting Services
• Performed integration, regression and acceptance tests on various client/server applications for apparel designers.
• Performed automated scripting using SQA Team Test.
• Participated and offered feedback/opinions in database and application design reviews.