SUMMARY:

• I have 14 years of Software QA Analyst/Testing experience in client/server, Internet, Web, Portal, Cloud, E - Commerce, and mainframe environments. As a Quality Assurance Analyst, I have strong experience in Software Development Life Cycle - SDLC / ADLC (Agile, Waterfall) and quality assurance methodologies, process, ALM and testing techniques.
• I have extensive experience in testing complex Telecommunication, Banking / Financial Services, Insurance and other IT applications with good understanding of business logic. Expert in analyzing business requirements / specifications and designing, comprehensive testing documents such as test plan, test strategy / procedure, test cases, bug report, and release document. As a QA Analyst / Test -Coordinator/BSA/BSS, I was responsible for creating required documents, detailed user interface functionality testing of different business application software; which were developed in Visual Basic, C++, Visual C++, Java, JIRA, .Net, HTML, XML, Power Builder, and COBOL, running on Windows 95-XP, Vista, Windows7-10, NT, Mac, UNIX, TSO/SPF and AS/ 400. Relational Database includes SQL, PL/SQL, Oracle and DB2.

TECHNICAL SKILLS:

Test Tools: HP Quality Center, Quick TestPro (QTP), SOAP-UI, Selenium, HP ALM, JIRA, Test Director and Clear Quest

Rational Robot, SILK, WIN RUNNER & LOADRUNNER

Operating Systems: Windows 95, 98, 2000, XP, Vista, Windows-7, Windows-8, NT, UNIX (SUN, HP, and AIX) VAX/VMS and MS DOS

Technology Languages: C, C++, Java, Java Script, JUnit, .Net, XML, SQL, JCL, HTML, J2EE, EDM, IBM MQ, iFAST, MPOWER, SOA, SOAP, SOAP-UI, Selenium, SAP-SD/CRM, Jenkins, JIRA, TSO/SPF, Unix (AIX-HP), IVR, Equity, Portal, Oracle 8g/10g, Oracle Form, Crystal Report, Parasoft, SharePoint, FX, SDLC (Agile, object oriented). CMMI, ISO9000 and ISO9001, Cognos, COBOL, Visual FoxPro, Visual Basic, VBScript, Pascal & Assembler

Applications: Microsoft Word, Excel, Power Point, Real World, and Lotus 1-2-3, Word Perfect, Dbase IVDatabase: Access, SQL Server 2000/05, TOAD, ETL, Oracle 9i, DB2, Lotus Note, FoxPro, Lex/Nex

Internet Utilities: TCP/IP, DNS, NTP, DHCP, ATM, HTTP, MS Mail, Netscape, Internet Explorer, FireFox, Telnet, Bitcom/Bitfax

Billing Systems: Enabler - AMDOCS Ensemble, Enable

Hardware: IBM 360/370 (VM/CMS), IBM AS/400, Intel 80X86, Laptop, Pentium machines and Apple Macintosh

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Software QA Analyst / Test Coordinator and Business System Analyst

Responsibilities:

• As a Quality Assurance Analyst currently I am working on developing, managing and implementing quality assurance policies and procedures throughout the software development life cycle (SDLC) and ADLC
• Working on data migration, data conversion and data management project - FALCON - FIFA. Using Oracle, SQL PL/SQL and UNIX where data moved or convert from one environment to another, and Involving with design, extraction, cleansing, loading, verifying multiple data sources and database load processes and testing.
• Analyzing, Reviewing and Translating Business Requirements, user requirements and functional requirements into test requirements / specifications to determine the most efficient design approach for testing
• As a Test Coordinator overall managing and coordinating the project activities from Onshore/Offshore and I am closely working / coordinating with DBA, BA, QA, Development team and Project Manager.
• Setting up Test Environment, maintaining test document, procedures, and functions based on quality measure specifications
• Construct test plan/test strategy, test cases, business cases based on business requirement and analysis of data and data needs
• Analyze and Test the Database integrity / converted data across the database like Falcon, Enabler, OMS and CODS in new stack
• Working on data warehousing, data mining, accessing data set, executing batch jobs, using Unix and data report verification
• Responsible for mentoring, assisting, coaching and planning the transition of the QA / BSA / BSS
• Ensure deliver the project within scope, within budget, and on the timeframe. and coordinate between onsite & offshore teams
• Working on Salesforce - Cloud-based customer relationship management (CRM) platform including marketing, sales, commerce, partners / potential customers and service
• Solid Working experience of Digital Analytics / analyze/develop / defining the test plan/test case / test scripts and preparation of the test data; including: White Box, Black Box, SIT-System Integration Testing, Functional Testing, Sanity, Smoke, Security, Load, Regression and UAT testing. Using HP Quality Center and HPALM to manage & develop test sets and execution
• Hands on experience in Manual and Automated testing using HP Quality Center (QC), Quick TestPro (QTP), HP ALM
• Perform System Integration Testing (SIT), Functional Testing, Regression, System Testing, End-to-End & UAT testing
• Working experience with Billing - Enabler & AMDOCS systems, SMP, Knowbility (KB), SharePoint, Smart DeskTop, Online, E-Commerce, Mobile, UI, Unified Provisioning System(UPS) and Provisioning Network Elements
• Using TOAD 12.0 database mediator, ETL, XML, SQL, PL/SQL, SAS Enterprise Guide 6.1. SAS data integration studio 4.8. SAPMarketing Operations management, Oracle as required and Using UNIX - SunOS 5.9 / Linux
• Working experience with Appium an open-source mobile test automation tool to test Android and iOS applications
• Working on OMS, OMNI, CODS, Fiber Networks, Broadband, IP/MPLS, Ethernet and TELUS TV services
• Managing /handling Defect Triage, and coordinate with testing team, development team, BSA team and project manager.
• As a lead I am responsible to create daily QA activities / status reports and share with test manager and project manager
• Assist project QA team members, offshore teams, third party vendors, release teams, PM and client areas as appropriate
• Working on data migration, data conversion, data warehousing, data mining and data management project - Back End testing, accessing WLN/WLS data set, executing batch jobs, create/edit and data report verification
• Using SQL to data move from one environment to another & involve with design, extraction, cleansing, load and verification
• Working on IOS & Android, Product Catalog and TELUS Business Connect Mobile App in setup and manage voice manager which is fully integrated with accounts and company directories

Confidential

Sr. Software QA Analyst and Test Coordinator

Responsibilities:

• Analyzing, Reviewing and Translating business requirements, user requirements, stories and functional requirements into test requirements / specifications to determine the most efficient design approach for testing
• Solid Working experience of analyze/develop / defining the test plan/test case / test scripts and preparation of the test data; including: White Box, Black Box, SIT-System Integration Testing, Functional Testing, Sanity, Smoke, Security, Load, Regression and UAT testing. Using HP Quality Center and HPALM to manage & develop test sets and execution
• Working on Agile /Agile Scrum development methodology and practices Continuous Integration testing to improve quality
• Worked on Stock and Option - TD Water House - Trading Applications, Trade Finance, ISO, 15022 MT Series and SWIFT Payments System
• Working experience Big Data, Hadoop, Cognos BI, and Trade-360 platform which is uniquely build for multi-bank, multi-currency and multi-time zone processing relationship between bank and client.
• Worked in Selenium Environmental Setup with IDE, WebDriver & TestNG Automation framework design and implementation according to project structure. Creating, Enhancing, Debugging and Running Test Cases. Organizing, monitoring defect management process Handling changes and conducting regression tests
• Implemented FIS / ATM Test Lab solution, Configured ATM Test Lab & Virtual ATM hardware testing of different ATM models to ensure for modern card reader, deposit Cash / Checks on automation devices
• Analyze screens, consumer flows, message fields and XFS API behavior to cover all scenarios
• Worked on Trade360-full range of traditional trade, Line of Credit (LC), payables, receivables and cash management
• Used ServiceNow Tool for ITSM /ITOM to automate workflow, gain real time visibility and improve IT productivity
• Used DynaTrace Tool for data Capturing/Integrating / Loading / Monitoring purpose of testing application
• Hands on experience in Manual and Automated testing using HP Quality Center (QC), Quick TestPro (QTP), HP ALM, JIRA, ETL, SOA, SOAP-UI, ParaSoft, Selenium, JMeter, Jenkins, JUnit, Test Flight, SAP SD/CRM, &Test Director
• Perform System Integration Testing (SIT), Functional Testing, Regression, System Testing, End-to-End & UAT testing
• Using SOAP-UI, Selenium, Jenkins and JSon tools to tests Web Service Applications and karma to test JavaScript projects
• Worked on different Line of Business - Private Investment Advice (PIA), Direct Investment (DI) and Financial Planning (FP).
• Worked on Registered and Non-Registered Accounts such as - RRSP / RESP / RIF and TFSA - English and French
• Worked on data migration, data conversion and data management project - Back End testing using SQL where data moved or copied from one environment to another, and involving with design, extraction, cleansing, load and verification
• Worked on data warehousing, data migration, data conversion, data management, data mining, accessing data set, executing batch jobs, create/edit and data report verification. Verified Audit files, AFP, RRD and NAS files
• Test the Database integrity / converted data across the database like Trust System, MPower, SE and Croesus in new stack
• Organize the daily work, manage the team, solve the preliminary problems and reported daily testing activities to the PM.

Confidential

Sr. Software QA Analyst, Test Coordinator, BSS and Business System Analyst

Responsibilities:

• As a Sr. QA Analyst / BSA / BSS Analyst, I am developing and implementing quality assurance policies and procedures throughout the software development life cycle (SDLC) and ADLC
• Analyzing, Reviewing and Translating business requirements, user requirements and functional requirements into test requirements / specifications to determine the most efficient design approach for testing
• Solid working experience in Wireline /Wireless billing system and analyze/develop/define the test plan/test case / test scripts and preparation of the test data; including: White Box, Black Box, SIT-System Integration Testing, Functional Testing, Sanity, Smoke, Security, Load, Regression and UAT testing. Using HP QC and HPALM to manage & develop test sets and execution
• Hands on experience in Manual and Automated testing using HP Quality Center (QC), Quick TestPro (QTP), HP ALM
• Perform System Integration Testing (SIT), Functional Testing, Regression, System Testing, End-to-End & UAT testing
• Working on Agile /Agile Scrum development methodology and practices Continuous Integration testing to improve quality
• Solid working experience in telecom testing WLN & WLS, MZ and E2E Provisioning systems- Netcracker
• Working experience with Interconnect Billing& Convergent Charging & Billing and Provisioning - Enabler & AMDOCS 9.1 systems, SMP, Knowbility(KB), SharePoint, Smart DeskTop, Online, E-Commerce, Mobile, IOS & Android, Cloud Devices, UI, MS Azure, Android Visual Studio, Unified Provisioning System(UPS) & Provisioning Network Elements
• Working experience on Mobile, ISO & Android, MVNO, MVNE, Wholesale / Retail Rating, EPC product Charges/remittance
• Using TOAD 10.6 database mediator, ETL, XML, SQL, PL/SQL, SAS Enterprise Guide 6.1. SAS data integration studio 4.8. SASMarketing Operations management, Oracle as required and Using UNIX - SunOS 5.9 / Linux
• As a QA Lead, I am working as a Coordinator between testing team, development team, BA team and project manager and I am responsible to create daily QA activities / status reports and share with test manager and project manager
• Assist project QA team members, offshore teams, third party vendors, release teams, PM and client areas as appropriate
• Working on data migration, data conversion and data management project - Back End testing using SQL where data moved or copied from one environment to another, and involving with design, extraction, cleansing, load and verification
• Worked on data warehousing, data migration, data conversion, data management, data mining, accessing data set, executing batch jobs, create/edit JCL and data report verification
• Test the Database integrity / converted data across the database like Enabler, OMS and CODS in new stack
• Used SOAP-UI, Selenium, Jenkins and JSon tools to tests Web Service Applications and karma to test JavaScript projects
• Activating / programing deferent types of handsets, Testing Mobile Application and performed IOS & Android system testing.
• Used A-GPS Conformance for LBS-Project, Wireless LAN Data Network, Wide Area Radio Network and LBS Gateway
• Ensure timely notification of issues/problems and support the investigation, troubleshooting and resolution
• Worked on different project such as: LBS (Location Based Services), SDSE, IP TV, STV, MPEG2, WNP (wireless network portability), MIN-MDN Association, Engineering LDAP, SMS - MMS, Parrot, Data Migration / Conversion, Data Service Upgrade, Billing Application and Holborn (HSPA), Falcon 250M Profile, THOR - Implementation of the new TV3 Media Room platform, IP TV, STV, Voluntary Suspension of Service, Loyalty & Reward-VOD, IP Video Hub /Networks, MPEG video format in ‘Head-End’ ENV, Business Connect-SMB, Data Conversion and Data Reconciliation Projects
• Solid working experience on Wireless/Wireline Billing-Enabler, Compass, Quickwins, SharePoint and AMDOCS.
• Tested SharePoint 2010 - SPS, STS portal applications, workflows and Web applications
• Worked on Mediation Zone-(MZ) MDRC Projects: Working on EAGLE/MVNE - Koodo / SMS/MMS / AAA /PGW/SAP-RTR
• Working on Fiber Networks and TV services, RCM - Resource Control Manager Applications, up test data/implementing TELUS Methods for QA and subscriber related resources such as MIN, MDN, MSISDN, IMSI and Static PCS IP addresses.
• Working on UI and TELUS Provisioning System PCS Post Paid, Pre-Paid, Mike Telephony and Pager.
• Provide UAT support, implementation support and assist with post implementation support
• Strong analytical skills and ability to work well independently, under pressure, and as a team player
• Proven ability to quickly learn new material and adapt to new challenging environments
• Excellent communication and interpersonal skills
• Functional Testing, System Testing, Systems Integration Testing (SIT), Validation Testing, BAT - Business Acceptance Testing, Usability Testing, Compatibility Testing, Browser Testing, Positive and Negative Testing, Load & Stress testing, Video hub testing, AT and PT Testing, End-to-End Testing, Regression Testing, BAT Testing, User Acceptance Testing (UAT)

Confidential

Online Banking- QA Team Lead / Sr. Quality Assurance Analyst / Software Engineer (E-Commerce)

Responsibilities:

• Analyzed, Reviewed, Translated Business Requirements, user requirements and functional requirements into test required document specification
• Created and managed test strategy, Master test plan, Test case execution, Test estimation, test case identification, test report, test cases creation, test scripts, traceability matrix, test summary and participated in walkthrough, Peer review of testing documents.
• Excellent working knowledge on Brokerage and Trading, Capital Market/Wealth Management, E-Commerce, API and Web Applications testing, Online Banking Applications; including retail, commercial, personal loan, mortgage, credit cards, and billings. Worked on BMO-Trading application Trade Finance, and Mutual Fund, RSP & RIF and TSYS -TS2 Credit card processing solutions
• Tested the User site as well as the Admin. Site and managed the test logs
• Worked on IP based applications, Verified all existing WEB Links and Functionality
• I have working knowledge with Java, JavaScript, .Net. HTML, JSON, Junit, Python and Ruby languages
• Execute the manual test process and ensure the outcome of the process is accurate via testing and validation
• Used TOAD 10.6 database mediator, ETL, XML, SQL, PL/SQL, and SAS Enterprise Guide 6.1. SAS data integration studio 4.8. SASMarketing Operations management, Oracle as required and UNIX - SunOS 5.9/ Linux - RedHat
• Worked on SAP Application SAP Suite/SAP Retail / R-3 ERP Sys Change & Used SAP SD, CRM Tool for Regression Testing
• The application under Oracle Upgrade Project, test was Oracle Financial 10.7sc. The main testing areas were General Ledger, Human Resource, Account Payable and Account Receivable, Pre-distribution; Value added processing and Resources Planning.
• Hands on experience in Manual and Automated testing using Mercury Interactive tools: Quick TestPro (QTP), Quality Center, Test Director HP ALM, JIRA, SOA, SOAP-UI, Selenium, ParaSoft and Clear Quest
• Worked on ETL (Extract Transform Load) in a data warehouse Project Seibel-CRM report, Siebel Enterprise OMS
• Worked with Bank’s Domain / host/mainframe application systems, executed batch jobs
• Exposed reading/manipulating JSON/XML and Used different versions of Firefox, Internet Explorer, Netscape Navigator,
• Performed end-to-end & full regression testing on the retail & commercial site and m maintaining test logs
• Worked on data warehousing, data migration, data conversion, data management /mining and data report verification
• Worked on Ethernet LAN/WAN network & tested different protocol TCP/IP, DNS, NTP, DHCP, ATM, HTTP hosted REST/SOAP services and testing frameworks JUnit /TestNG for the network connectivity to the system.
• Performed system testing and worked with Business area, developers and other testers
• Verified the Online Banking, Message Server (MQ Server) which is connected with the Host & created work order
• Worked on projects requiring database manipulation, programming, and use of various software packages.
• Editing application test scripts according to the test cases and Reviewed System Document and printed daily error records

Confidential

Test Lead / Sr. Quality Assurance Analyst and Software Tester

Responsibilities:

• Analyzed business requirements and specifications
• Formulated test plans (Contents: Introduction, Deliverables, Assumptions, Limitations and Issue, Test Level, Resources, Execution Requirements, Test Strategy, Code Delivery and Code Testing, Source Code Management, Work Order Management, Test Documentation, Test Packages Used and )
• Plan and develop formal ‘test cases’, which includes creating necessary test data, test scripts, testing sequence/steps and expected results/outcome and Updated existing test packages and Tested system functionality of simple to moderate complexity
• Performed testing thoroughly and accurately as per guidelines defined by Documentation & Communication
• Provided input to the system design to ensure that system functionality is acceptable from the users’ point of view
• Solid experience in testing client-server & web applications of Domestic Banking Operation Applications
• Working with the team to analyst the technical architecture/planning/estimating throughout SDLC and implemented
• Opened different types of account, Tested every field for Officer Profile, Verify existing links & functionality for Sales Builder
• Ensured all types of Payments / ISO, SWIFT Payment Message (Branch to Branch, New York Agency and IBD-International)
• Able to work in a multi-tasked environment and Testing on Windows 9
• Worked effectively well in both independently and as a part of a team also attended project meetings with project team
• Using different versions of Netscape Navigator, Communicator, Internet Explorer
• Infrastructure Connectivity Testing, Sanity, smoke, interface testing, manual Infrastructure Testing, PAT, IVR, Functional Testing, Regression, SOA testing, SIT, E2E, Security testing, UAT and data validation testing.
• Managed the defect using HP Quality Center tool, JIRA, Clear Quest
• Clearly document incidents / bug/defect using TIM bug tracking system to raising up the work order and maintaining test logs
• Performed system testing, end-to-end and full regression testing, reviewed System document and printing daily error records

Confidential

Sr. QA Analyst / QA Lead - Business Analyst

Responsibilities:

• Analyzed and Reviewed Business Requirements Specification
• Developed test strategies, plan, data, Test data set-up, Test Cases and Update existing test packages
• Worked on Payroll Application, e-Product System, Payroll Processing Cycle - Agile/Adaptable
• Applications are: Pay@work, People@work, User Admin., Integrated Pay & People, Payroll Generator and Report on Internet, Crystal Report, Crystal Enterprise (CE 10) and Financial Report.
• Tested on Current Year, Year End, Security Roles Action, Worked on data warehousing, data migration & data conversion
• Executed test strategy / plan and test cases and ensure the outcome is accurate via testing and validation
• Solid experience in client/server, Internet, E-Commerce, web applications and mainframe environments
• Prepared the defect logs, Tracking, editing, updating and managing the defect log by using ‘Test Director’ and ‘Team Track’
• Used Windows Share Point Services 3.0 (WSS) as an enterprise information portal, configured to run Intranet, Extranet and Internet sites.Used Quick Test Pro. (QTP) Mercury Tool for Log-in to the applications
• Coordinated test activities with team members and Updated daily testing reports
• Worked with Business area, developers and other testers. Knowledge of .Net COBOL V4.0 and Visual Studio 2008
• Knowledge of (J100) and J600 mainframe server and Calculate Net Pay, EI, CPP, and T4 for the employee

Confidential

CI Conversion / Integration - IT Intersystem SQA Lead Planer/QA Analyst

Responsibilities:

• Worked on Retail Insurance, Electronic Application, Policy Rate, Mutual Funds, Segregated Funds, RRSP, RRIF, RESP, IF, GX, SF and SLFASI data conversion
• Developed or assisting with the development of risk assessments, use cases, test situations test case/scripts as required and executed them and developed test strategies, plan, data and Test set-up
• Performed End-to-End testing and verified tests, documenting the results and Preparing the problem logs
• Tracked, edited, updated and managed the problem log by using ‘Test Director’.
• Informed the test manager/coordinator of all test faults and difficulties encountered during testing
• Used XML, PL/SQL, and Oracle as required for the data conversion project
• Used IBM AS/400 System to Browsing the file systems to display files and properties
• Worked on data warehousing, data migration, data conversion and data reports
• Creating, deleting and changing the libraries, tables and ODBC data sources or PL/SQL collections
• Used TSO, ISM, ISPF and INSAD to expose mainframe data set manipulations and used TESTIMS4, BTS and DB2
• Inputted Clients data/profile into the MPS, Verified the feed from MPS to Intersystem and Set-up purchases/trades through MPS
• Used Laptop (Agent Apps) for purchase/ trades, inputting the trade data and verify the data stream and Data mapping.

Confidential

Quality Assurance Analyst and Tester

Responsibilities:

• Analyzed required document specification and Created test plan, test scripts and executed them
• Performed system testing, administered defect tracking tool, database and used Test Director tool to maintain test logs
• Excellent analytical and data gathering skills and able to work in a multi-tasked environment
• Work on projects requiring database manipulation and programming, used various software packages, Edited / created application test scripts according to the test cases and Integrated NT server with existing Net Ware Servers and configure TCP/IP networking components.

Confidential, New Jersey

Quality Assurance Analyst and Tester

Responsibilities:

• Worked as a team player was responsible for daily testing activities and trained analysts and junior testers.
• Reviewed, Analyzed Business requirement, System Document and Formulated test plans developed test cases.
• Executed test activities and printed daily error records and Used Test Director as a tracking tool to maintain test logs
• Tested different protocol like TCP/IP, ATM for the network connectivity to the system.
• Edited and created test scripts. Used Ghost to slight trace or visible, produced along with the correct photographic image
• Worked on UNIX and NT platforms and used WIN-RUNNER, X-RUNNNER, SQA ROBOT & SILK testing tool

Confidential, New York

Quality Assurance Analyst and Tester:

Responsibilities:

• Analyzed required document specification and Created test plan, test scripts and executed them
• Plan and develop formal test cases, test data, test scripts, test sequence, expected results and Updated existing test packages.
• Experienced with Bank’s host/mainframe application systems. Used IBM AS/400 System and Administered Defect tracking tool and database. Performed system testing and Tested Citi Account System and Citi Mortgage system
• Used test director to keep track the test process and used MKS UNIX tool and X-RUNNER as a testing tool, on UNIX system
• Performed black box (functional test), Sanity, Smoke, regression, user acceptance testing (UAT), PAT, Infrastructure Connectivity Testing, security testing, Data Integrity Testing, IVR testing, Integration Testing, System testing (end-to-end testing). SDLC, PMLC (RAD, RUP, and Client server, OLAP Concert, Object oriented), CMM3, CMMI and ISO 9001, Basel II

Confidential, Flushing, NY

Computer Lab Assistant

Responsibilities:

• Used different software (MS Word, Excel, Access, Power Point, Lotus) to produce charts, tables, forms, reports and graphics
• The work involved in troubleshooting computer peripherals (Printers, Modems and Faxes) for IBM PC and Compatible.
• Designed and implemented financial and academic Application using Pascal, C, C++ and COBOL languages.
• Maintained a LAN lab with 50 nodes, backed up, copied and installed software, fax modems, printers, and CD-ROM drivers.
• Helped students with their class projects and other system related problems