SUMMARY:

• Active “Honored Contributor” in HP forum for all Issue troubleshooting, named “Damodar Reddy” ( https://community.hpe.com/t5/user/viewprofilepage/user - id/1414215 )
• Setting up the ALM environment, most familiar with JBoss:
• Integration Specialist with the 3rd Part tools like JIRA, RALLY TFS, IBM-RFT, Service Now, ACSP, JIRA, Blueprint, HPE Fortify, SAP Solution manager (SOLMAN), Tosca, qTest, Xray.
• Expertise in the Dev-ops, ALM Octane, ALM- ALI, ALM-OTA, ALM-REST API.
• Installation & troubleshooting LG is on handily experience both on live & WebEx
• Extensive use of Splunk & My Wizard
• Experience of handling hundreds of projects with thousands of users & thousands of tickets
• Covering from Firewall to end to end usage report until Site Scope.
• Specialist in migration, data retrieving & Patch Installation.
• Single point of contact on the installation and integration with the Turnkey on ALM.
• Designed few external utilities for Data Import from ALM (Test data, Requirement data) Including entire customization of the Project (Except Workflow, all the entity information derived).
• Awareness & usage on Turtle ALM, List Manager. Avnet E-Approve, E-Signature, Archive Manager
• Integrations handled variously on JIRA, IBM-RFT, Clear quest and other HP versioned tools.
• TX3 Vera e-signature tool administration including installation, upgrade, backup, troubleshooting & monitoring in the pharma domain related projects.
• Maintenance of the Vera server management, user management.
• Integration between MF ALM- TX3 Vera.
• Good Understanding of 21 CFR Part 11 compliance for use in Life Sciences industry.
• Sprinter establishment and s conducted over the WebEx and live for the betterment features.
• Based on the requirement, Implemented the OTA-API in the environment for the updating and extraction of the data.
• Processed the Business process testing in the ALM 11.52 with extensive use of the libraries.
• Single hand support over AXA & HP for all the issues and found few major bugs in HP PC like missing the “Could not find the Option of LG feature” {Enhancement Request: QCCR1J67220} logged with HP:
• Made un-stable platform to the stable one in lot of Verticals:
• Enough experience to handle all kind of issues over ALM (QC+PC), Load runner, QTP.Etc.
• Suggested & implemented the standard process of QC Admin in AXA for the best & succeeded the same.
• Customizing the ALM home page & all other modules.
• Major workflow implementations made on the client’s requirement & applied to the all projects in before the target date.
• Handling the meetings with all the clients for the license usage of QC & Vuser and the budget meetings.
• Making the ALM URL in the DNS name & made accessible all over the client network with the help of N/W team.
• Loaded the ALM User guide document in the home page of ALM with the Client Standards.
• Strictly following the “TO DO LIST” meetings & updated every week with the necessary levels to implement the same (Disk space increase, server down time & some major Implementations):
• Customize tool workflows configure within ALM Octane projects, permissions for QC users, customization of entities.
• Set up releases, teams, and workflows
• Build backlog, Plan release, Track progress
• Backup and restore a shared space
• User Management & Access Management
• Integrated ALM Octane with other tools like JIRA, SNOW, UFT One
• Test Management, Pipeline Creation
• Implemented Best practices for setting up spaces and workspaces
• Manage spaces (for space admins) & Manage space users
• Assign roles and permissions
• AI analytics management - admin tasks
• Set up data access, release, Shared items
• Define milestones, manage teams, Define working days
• Set up calendars, add custom fields, Design forms, customize emails, Set up lists.
• Customize entity display labels (Enterprise Edition)
• Set up workflow phases and transitions & set up anomaly flags
• Export and import spaces and space customization & Business rules
• Still lot of activities performed over the way single handedly with in SLA’s & No escalations ever all

PROFESSIONAL EXPERIENCE:

Confidential

ALM Admin/Test Architect/Octane Admin

Environment: Software Languages: C#, SQL Database: Microsoft Sql server 2008, Oracle Tools: Microsoft Visual Team Suit,ALM 12.50, ALM15.50, O/s: Windows 2003/XP/Vista. CA - RALLY, HPE Synchronizer, RALLY Connector Tool ( Confidential ), MF Connect, SNOW, Octane.

Responsibilities:

• Setting up the environment for the QA & various instances of the ALM multiple versions 15.0 & 16.0. along with SaaS platformsTricentis Tosca Implementation & to the Automation users, working on the auto order placements for the Ecom website.
• Integrating the various Test tools, Defect Management tools, like Blueprint, HPE Fortify, Service Now, Rally & so on.
• Various integrations are under progress, Rally to ALM via Rally Connector, where this connects to both tools via REST & the various fields have been modified in order for the synch & integration.
• Connecting one to various other integrations is made so easy in the customization with the ALM Availability options.
• Dashboard reporting for various scenarios. Customizing the SQL reporting upon the Management requests.
• Extensive expert in Business models & business reports.
• Working with the Scrum & Kanban Models.
• Working with SAFe principles & Implemented the Safe model with the Octane.
• Migrated the entire Requirements, Issues, Features from the tool Redmine to that of Octane 16.
• Including the attachments with the custom built utility for the Import, since the Redmine wont support the REST Functionality for the Attachment module.
• Integrated ALM with Octane using the Shift tool.
• Connected the Octane with Jenkins & GitHub for the UFT One.
• Install and configure the ALMOctane CI plugin on CIserver.
• Involved in the Test Model Declaration process. (TOM).
• User both live & virtual upon the newly made changes & to the first-time users on the usage of the tools.
• L3 support involved in major ALM application issues.
• Complete expert in VB scripting of the independent modules.
• Developing the various utilities using the OTA-API for reporting, data extract, updating the records.
• Customize tool workflows
• Expert with the SAFE lean, Agile & other methodologies.
• Worked with Kanban Boards, running a sprint, track & progress.
• Dashboard Reports in ALM & Octane.
• Worked with all the Octane modules, Along with the Octane Admin roles.
• Migration of the Redmine Projects to Octane as in Backlogs.
• Backlog management, Scrum Master, handling the test metrics along with the configure within ALM Octane projects, permissions for QC users, customization of entities.
• Set up releases, teams, and workflows
• Build backlog, Plan release, Track progress
• Backup and restore a shared space
• User Management & Access Management
• Integrated ALM Octane with other tools like JIRA, SNOW, UFT One
• Test Management, Pipeline Creation
• Implemented Best practices for setting up spaces and workspaces
• Manage spaces (for space admins) & Manage space users
• Assign roles and permissions
• AI analytics management - admin tasks
• Set up data access, release, Shared items
• Define milestones, manage teams, Define working days
• Set up calendars, add custom fields, Design forms, customize emails, Set up lists.
• Customize entity display labels (Enterprise Edition)
• Set up workflow phases and transitions & set up anomaly flags
• Export and import spaces and space customization & Business rules
• All infrastructure Support & issue troubleshooting, Server Health Check Up, License Management, Patch & Component installation, Log monitor, DB & Repository back up of the Project.
• Upgradation & Migration Expert from previous to the latest & version to the same version.
• Ticket handling/Incident handling to any Enhance, change requests raised to the HPE.
• Documentation of the each & every major activity & stored as a Run book for the future Admin’s/Architects.
• License Server handling for the UFT.
• Performance center Administration is an additional badge to the reputation.
• All process & project management activity planner plus the implementer.

Confidential

ALM Admin/Test Architect

Environment: Software Languages: C#, SQL Database: Microsoft Sql server 2008, Oracle Tools: Microsoft Visual Team Suit,ALM 12.50, ALM15.50, O/s: Windows 2003/XP/Vista. CA - RALLY, HPE Synchronizer, RALLY Connector Tool ( Confidential )

Responsibilities:

• Setting up the environment for the QA & various instances of the ALM multiple versions, 12.01, 12.20, 12.50.Integrating the various Test tools, Defect Management tools, like, ACSP (Amadeus Customer Service Portal), Blueprint, HPE Fortify, Service Now, Rally & so on.
• Various integrations are under progress, Rally to ALM via Rally Connector, where this connects to both tools via REST & the various fields have been modified in order for the synch & integration.
• Tricentis Tosca usage in the automation of the order creation for the Confidential web platform
• Connecting one to various other integrations is made so easy in the customization with the ALM Availability options.
• Dashboard reporting for various scenarios. Customizing the SQL reporting upon the Management requests.
• Extensive expert in Business models & business reports.
• Involved in the Test Model Declaration process. (TOM).
• User both live & virtual upon the newly made changes & to the first-time users on the usage of the tools.
• L3 support involved in major ALM application issues.
• Complete expert in VB scripting of the independent modules.
• Developing the various utilities using the OTA-API for reporting, data extract, updating the records.
• All infrastructure Support & issue troubleshooting, Server Health Check Up, License Management, Patch & Component installation, Log monitor, DB & Repository back up of the Project.
• Upgradation & Migration Expert from previous to the latest & version to the same version.
• Ticket handling/Incident handling to any Enhance, change requests raised to the HPE.
• Documentation of the each & every major activity & stored as a Run book for the future Admin’s/Architects.
• License Server handling for the UFT.
• Performance center Administration is an additional badge to the reputation.
• All process & project management activity planner plus the implementer.

Confidential

ALM Admin/Test Architect

Environment: Software Languages: C#, SQL Database: Microsoft Sql server 2008, Oracle Tools: Microsoft Visual Team Suit,ALM 12.50, ALM15.50, O/s: Windows 2003/XP/Vista. CA - RALLY, HPE Synchronizer, RALLY Connector Tool ( Confidential )

Responsibilities:

• Setting up the environment for the QA & various instances of the ALM multiple versions, 12.01, 12.20, 12.50.Integrating the various Test tools, Defect Management tools, like, ACSP (Amadeus Customer Service Portal), Blueprint, HPE Fortify, Service Now, Rally & so on.
• Various integrations are under progress, Rally to ALM via Rally Connector, where this connects to both tools via REST & the various fields have been modified in order for the synch & integration.
• Connecting one to various other integrations is made so easy in the customization with the ALM Availability options.
• Dashboard reporting for various scenarios. Customizing the SQL reporting upon the Management requests.
• Extensive expert in Business models & business reports.
• Involved in the Test Model Declaration process. (TOM).
• User both live & virtual upon the newly made changes & to the first-time users on the usage of the tools.
• L3 support involved in major ALM application issues.
• Complete expert in VB scripting of the independent modules.
• Developing the various utilities using the OTA-API for reporting, data extract, updating the records.
• All infrastructure Support & issue troubleshooting, Server Health Check Up, License Management, Patch & Component installation, Log monitor, DB & Repository back up of the Project.
• Upgradation & Migration Expert from previous to the latest & version to the same version.
• Ticket handling/Incident handling to any Enhance, change requests raised to the HPE.
• Documentation of the each & every major activity & stored as a Run book for the future Admin’s/Architects.
• License Server handling for the UFT.
• Performance center Administration is an additional badge to the reputation.
• All process & project management activity planner plus the implementer.

Confidential

ALM Admin/Test Architect

Environment: Software Languages: C#, SQL Databases: Microsoft Sql server 2008, Oracle Tools: Microsoft Visual Team Suit,ALM 12.50 O/s: Windows 2003/XP/Vista. CA - RALLY, HPE Synchronizer, RALLY Connector Tool ( Confidential ), Blue print, Amadeus CSP, HPE Fortify, HPE PC & HPE MC.

Responsibilities:

• Setting up the environment for the QA & various instances of the ALM multiple versions, 12.01, 12.20, 12.50.Integrating the various Test tools, Defect Management tools, like, ACSP (Amadeus Customer Service Portal), Blue print, HPE Fortify, Service Now, Rally & so on..
• Various integrations are under progress, Rally to ALM via Rally Connector, where this connects to both tools via REST & the various fields have been modified in order for the synch & integration.
• Connecting one to various other integrations is made so easy in the customization with the ALM Availability options.
• Dashboard reporting for various scenarios. Customizing the SQL reporting upon the Management requests.
• Extensive expert in Business models & business reports.
• Involved in the Test Model Declaration process. (TOM).
• User both live & virtual upon the newly made changes & to the first-time users on the usage of the tools.
• L3 support involved in major ALM application issues.
• Complete expert in VB scripting of the independent modules.
• Developing the various utilities using the OTA-API for reporting, data extract, updating the records.
• All infrastructure Support & issue troubleshooting, Server Health Check Up, License Management, Patch & Component installation, Log monitor, DB & Repository back up of the Project.
• Upgradation & Migration Expert from previous to the latest & version to the same version.
• Ticket handling/Incident handling to any Enhance, change requests raised to the HPE.
• Documentation of the each & every major activity & stored as a Run book for the future Admin’s/Architects.
• License Server handling for the UFT.
• Performance center Administration is an additional badge to the reputation.
• All process & project management activity planner plus the implementer.

Confidential

Team lead (ALM Admin/Test Architect)

Environment: Software Languages: C#, SQL Databases: Microsoft Sql server 2005Tools: Microsoft Visual Team Suit,ALM 12.50 O/s: Windows 2003/XP/Vista. MS - TFS, HPE Synchronizer

Responsibilities:

• Installation of the ALM 12.50Designed various utilities for the data import & user management, without logging into the actual tool.
• Upgraded couple of projects from
• Integrated with MS-TFS vis Synchronizer
• Handled TFS Administration tasks & descriptive introduction of the Defect Life process with technical & process definition & implementation
• Documentation for the Operation Test Process & various other process handle up, Like SLA & its description.
• Entire Test process management covering the Functional, Automation & Performance management with the tool usage & support.
• User/Client on the ALM usage & the tools designed internally
• Support of L1, L2, & L3 On a single hand basis.
• Data Retrieve in case of any loss, designed various queries to fetch up the data via Dashboard, Extensive usage of the Business Views.
• Supported in parallel to other projects on a needed basis for any L3 Support on the HPE ALM Administration

Confidential

Team lead (ALM Admin/Test Architect)

Environment: Software Languages: C#, SQL Databases: Microsoft Sql server 2005Tools: Microsoft Visual Team Suit, ALM 11.0 O/s: Windows 2003/XP/Vista Hardware Pentium 1V, 2 GB RAM

Responsibilities:

• The ticketing process is followed by Remedy Tool, which will be continuous monitored 24 X 7. Handling all L3 Support issues within agreed SLA.Activities cover the Installation & set up of the ALM 11.0, UFT & Various Integrations & Continuous Monitor of the architecture (servers) for a better health.
• Sprinter Implementation over this 11.0 Version.
• Generation of the Dashboard reports as per the requirement.
• Client calls over the usage of the License and “TO-DO-LIST” & “CAB” Meetings.
• Report generation for the weekly Supported Tickets as on Resolution & Response (SLA Defined).
• Adhoc troubleshooting over the Team in various versions of the QC & QTP/ UFT.
• Enough experience to handle all kind of issues over ALM (QC+PC), Load runner, QTP.Etc.
• Suggested & implemented the standard process of QC Admin in Environment for the best & succeeded the same.
• Upgrade approach and Infrastructure representation in progress for the version ALM 12.5

Confidential

ALM Admin

Environment: Software Languages: C#, SQL Databases: Microsoft Sql server 2005Tools: Microsoft Visual Team Suit, ALM 11.0 O/s: Windows 2003/XP/Vista Hardware Pentium 1V, 512 MB RAM

Responsibilities:

• Installation & troubleshooting LG is on handily experience both on live & WebEx
• Handling 13 entities (Countries) with 400 projects & 3700 users individually over the shift basis & on call 24X7 basis.
• Covering from Firewall to end to end usage report until Site Scope of 14 servers.
• Specialist in migration, data retrieving & Patch Installation.
• Single hand support over AXA &HP for all the issues and found few major bugs in HP PC like missing the “Could not find the Option of LG feature” {Enhancement Request: QCCR1J67220} logged with HP:
• Made un-stable platform to the stable one in lot of Verticals:
• Enough experience to handle all kind of issues over ALM (QC+PC), Load runner, QTP.Etc.
• Suggested & implemented the standard process of QC Admin in AXA for the best & succeeded the same.
• Major work flow implementations made on the client’s requirement & applied to the all projects in before the target date.
• Handling the meetings with all the clients for the license usage of QC & Vuser and the budget meetings.
• Made the ALM URL accessible all over the AXA N/W with a common provided URL, made the necessary in the Server for the transformation of the HTTP & HTTPS implementation in the. index in the server.
• Loaded the ALM User guide document in the home page of ALM with the AXA Standards.
• Strictly following the “TO DO LIST” meetings & updated every week with the necessary levels to implement the same (Disk space increase, server down time & some major Implementations):
• Still lot of activities performed over the way single handedly.

Confidential

Quality center Administrator/ALM Admin

Environment: Software Languages: C#, SQL Databases: Microsoft Sql server 2005Tools: Microsoft Visual Team Suit, Quality Center Admin 9.2,Quality Center 9.2, ALM 11.0 O/s: Windows 2003/XP/Vista

Responsibilities:

• Setting up the ALM environment, most familiar with JBoss:Installation & troubleshooting LG is on handily experience both on live & WebEx
• Handling 700 projects & 5700 users individually over the shift basis & on call 24X7 basis.
• Covering from Firewall to end to end usage report until Site Scope of 14 servers.
• Specialist in migration, data retrieving & Patch Installation.
• Made un-stable platform to the stable one in lot of issues from different Verticals:
• Enough experience to handle all kind of issues over ALM (QC+PC), Load runner, QTP.Etc.
• Suggested & implemented the standard process of QC Admin in AXA for the best & succeeded the same.
• Major workflow implementations made on the client’s requirement & applied to the all projects in before the target date.
• Creation of the domains & projects.
• Managing users and user groups, adding the users to the QUALITY CENTRE list and to the relevant project.
• Working under SLA’s for both response and resolution of the issues.
• Server Maintenance & Down time management
• Backing up the projects when the data has been lost and retrieving them.
• Migration from the different versions of the QC.
• Project customization according to the requirement
• Report generations for the KPI, removing the users when the users been locked
• QC license management, removing users upon the exceeding the license number.
• Continuous monitoring of SERVICE NOW & UKIT MailboxRunning QTP scripts for the regression testing.

Confidential

Senior QA Engineer, Quality center Admin

Environment: Software Languages: C#, SQL Databases: Microsoft Sql server 2005Tools: Microsoft Visual Team Suit,Quality Center 9.2 O/s: Windows 2003/XP/Vista

Responsibilities:

• Full-fledged QC admin on the Projects & handling the environment from the set-upTroubleshooting the QC, QTP issues all over the users globally for the client.
• Dedicated resolutions within the SLA’s.
• Single point of contact for the Vendor & Confidential for the HP Sales:
• Installation of the QC & User access to the Fire Wall requests
• Analysis and Review of Business Requirements Specifications and Design Documents
• Preparing Requirement Traceability Matrix from Business Requirements Specifications and Design Documents
• Identifying Test Scenario’s, Written test cases and prepared bug reports for the various modules and Responsible for functional testing for Master Data, Stream design and Runtime modules
• Identifying test input data by running sql queries in DB
• Execution of Test Scripts
• Create and maintain tests and test records.
• Log defects analyze defect data.
• Deploying the Database, Application server, processing server and GUI at client environment
• Executing User acceptance test scenarios for different modules like Master Data, Stream design, Runtime & Non-Functional Requirements for system integration test on each new build or release
• Performed Smoke Testing for the Application functionalities
• Managing the user groups report generation and project customization.
• Addition and removal of the users from the project, license management of the QC

Confidential

QA Engineer, QC Admin

Environment: Software Languages: Visual Studio.Net2005 Database: SQL Server 2008 Tools: Quality Center 9.2

Responsibilities:

• Acting Admin for the QC, involved in user & Project creation.Troubleshooting attended & involved later handled all kind of QC issues.
• Along with the project role, served as the QC admin for few of the clients in the industry:
• Analysis and Review of Business Requirements Specifications and Design Documents
• Identifying Test Scenarios and Mapping requirements in QC
• Preparing Test Scripts and uploading them into QC
• Identifying test input data by running sql queries in DB
• Execution of Test Scripts and Peer Review of test cases
• Logging Defects into QC
• Proactively identifying the issues and discussing with the On-site team
• Active participation in daily stand-up calls and raising relevant issues