OBJECTIVE:

• A challenging position in Software Testing and Quality Assurance Engineering.

SUMMARY:

• 13 years experience in Quality Assurance software testing
• Experience managing testing teams
• Experience with various Operating Systems including MS Windows, Unix, and Linux
• Proficient in Microsoft Office software
• Capable of multi - tasking several projects in fast-paced product development environment
• Excellent analytical and investigation skills
• Quick learner

PROFESSIONAL EXPERIENCE:

Confidential, Burlington, NJ

INDEPENDENT QA CONSULTANT

Responsibilities:

• Acting as Test Lead for tasks related to two Seiko SII by Franklin Japanese/English language-learning products. Testing products and managing team of outsourced testers. Comparing reported problems against print versions of books.
• Testing desktop software for ability to organize and download content to handheld device, and abilities to connect to related web sites and retrieve necessary information using English Windows XP, and Japanese Windows 2000 and XP.
• Testing a revision of Spanish/English language-learning products for BIOS-related issues. Regression testing of all functionality including: eBook, databank, MP3, audiobook, games, microphone, etc.

Confidential

QA SENIOR TEST ANALYST

Responsibilities:

• Developing test plans, test cases, and other documentation for testing products. Reviewing product specifications, state tables, and other documentation early in development cycle and suggesting changes for any inconsistent or questionable functionality. Designing new style for manual test cases to enhance order and readability and to include structured Exploratory Testing. Acting as Test Lead by coordinating testing; managing in-house and outsourced testing staffs; and maintaining bug lists in TeamTrack by adding and assigning bugs, verifying bug fixes, and writing SQL reports. Checking XML and other formatted data files for examples to use in test plans and for bug investigation. Determining severity of bugs, their impact on the product, and deciding which need to be fixed. Coordinating communications between in-house and outsourced programming and testing staffs. Participating in Quality and Management team to improve company processes related to software development. Managing Tester hours, sick, and vacation time in Timetrak. Providing assistance to technical support on products after their release.
• UA (United Architecture) product line: Wrote test plans, test cases, and other documentation for UA product line which used a Franklin-designed OS for an ARM processor. Tested all handheld device functionality: library, books, speech, MP3, audiobook, calculator, databank, SD/MMC memory slot, test-taking engine, and games. Tested all Desktop functionality in Windows ME and XP, including: databank backup and restore; audio, ebook, and enews downloads; and internet connection for user account information.
• Proximity: Tested spell correction and hyphenation algorithms for Croatian, Arabic, Hungarian, and Czech. Provided sample data and testing.
• Stand-alone product line: Wrote test plans, test cases, and other documentation for series of outsourced-products. Managed testing and interaction with product management and programming staffs in Hong Kong. Programmed EPROMS and EEPROMS for development platforms.

Confidential

QA TEST COORDINATOR/ENGINEER

Responsibilities:

• Managed staff of 11 manual Testers on several products simultaneously. Scheduled and tracked part-time Testers hours, entered their times on a daily basis and developed UNIX scripts to handle the data. Reconciled reported problems against product specifications and added appropriate items to bug lists. Managed configurations of PCs with various Operating Systems (Windows 98, NT, Windows 2000 in
• English, French, Spanish, German configurations), browsers, and other software needed for testing desktop and web applications. Influential in hiring processes for Quality Assurance Department by screening resumes and interviewing candidates. Programmed development platforms and preparing other resources needed for testing. Wrote DOS batch files for programming flash development platforms. Wrote scripts for programming EPROMs. Performed testing on development platforms, simulators, and emulators.
• Downloadable content lines: Wrote test plans and test cases, and tested internet downloadable Franklin Reader and MobiPocket Reader books for various Palm and WinCE devices.

Confidential

QA SOFTWARE TESTER

Responsibilities:

• Tested Digital Book System products including: diagnostic and medical books, bilingual dictionaries, and organizer products. Tested foreign language products including: Spanish, French, German, Portuguese, and Korean products. Tested individual books and interactions between books. Manually tested functionality against product specifications, as well as, checked grammar, tested usability, and judged formatting. Tested Franklin’s line of stand-alone handheld products, such as dictionary, speller, trivia, and bible products.

Confidential, Willingboro, NJ

COMPUTER PROGRAMMER

Responsibilities:

• Programming in Turbo Pascal and Turbo C to control operations of a multi-level marketing company, developing various procedures for interfacing computer faxing capabilities with existing programs; programming, data entry, and managing data bases in dBASE III PLUS; system management, word processing, and assisting daily business operations.