SUMMARY:

• Have 14+ years of professional IT experience handling various business critical roles such as lead process consultant in quality, pre - sales consultant in performance testing, lead service management and project lead across various industry units such as Confidential, Telecom, Confidential and Confidential
• As a Lead process consultant handled 2 projects with banking customers and lead a team of more than 10 people, mainly into process optimisation, process deployment, quality improvement and .
• As a pre-sales consultant in performance testing, key responsibilities include submitting proposals, responding to RFP, RFI
• As a project lead handled 2 projects on quality optimization mainly in banking sector. The key responsibility is to engage automation testing, performance testing, quality gates procedure and quality assessment. This work includes a complete team management and quality improvement.
• Possess excellent ability in handling International customer. All the above roles are played with various customer at the customer locations across the globe
• Strong experience working in Software Development Life Cycle (SDLC) using various methodologies including Agile, Waterfall.
• Experiencing obtaining requirements from business users and subject matter experts, reviewing business priorities, and/or analyzing options and risks.
• Ability to interface directly with Senior Business Stakeholders and LOB users.
• Ability to work with cross-functional teams and interact effectively with multiple levels of management.
• Ability to execute against tight deadlines, works with minimum supervision, flexible, organize and prioritize work.
• Expert ability to manage multiple tasks, changing priorities and circumstances.
• Ability to successfully manage multiple deadlines, multiple projects and multiple locations effectively through a combination of business and cross-functional departments.
• Used Microsoft Project Plan for project planning, project management and reporting.
• Ability to adapt to new technologies and applications
• Hands on experience with Services Oriented Architecture (SOA) (SOAP, MQ)
• Hands on experience in Integration testing in a very large enterprise
• Proficient in Structured Query Language (SQL).
• Exposure to ETL process using BI Tools
• Hands-on experience in web services testing using standards like XML, WSDL, SOAP and Java Message Service.
• Hands on e-commerce application testing (Seibel CRM, Oracle (CCB) and other custom built Payment & Billing systems/Modules)
• Hands on Performance Testing (Using Loadrunner)
• Exposure to Selenium web Driver (attended courses on selenium)
• Exposure to IBM Enterprise Service Bus (ESB) tool and set of protocol (API) used in.
• Worked in testing proposal for various clients including few government projects.
• Engaged in end to end testing proposal for United Kingdom government project (Home office - Disclosure and Barring services (DBS))
• Played a vital role in seamless migration of existing legacy systems to new Web/ Java applet / CRM applications which had significant enhancements from old system and included state of new features
• Ability to work collaboratively with Business, Development and Production Support to best optimization of time and resources to improve end user experience and enhance customer delight.
• s:
• Best Team
• Individual best performance
• Enforced value addition to existing operations and optimized resource utilization.
• Worked on and of many internal business processes

TECHNICAL SKILLS:

Testing: - Module Lead, Test Lead, Performance Test Lead

Domain/Functional knowledge: Sage Pro (ERP), Amadeus, Sabre (Ticketing Tools), Web Logic, Oracle, CRM, SAP (Pay role), Bank (core functionality, loan management), Investment Banking

Languages: - Visual Basic (VB), SQL, C, C++

Web Related: - XML,HTML,VB Script, JavaScript

Database: - Oracle, MS SQL Server and MS Access

Tools: - Dev Eye, Remedy, HP Quality Centre, Load Runner and Exposure to automation QTP. ESB (SOA), putty

Consulting: - Pre-sales consulting, Quality Process Consulting

People Management: - Handled team size of 25

PROFESSIONAL EXPERIENCE:

Confidential, Texas

Lead QA Consultant

Responsibilities:

• Testing the complete business flow of the application which developed in house.
• Conduct performance testing using load runner tool for the in house developed application.
• Exercising software development experience in reporting development status and presenting innovative ideas to the management during Project Design meetings
• Analysing various system requirements, data flow charts, design and testing of various modules of software applications.
• Testing WSDL files (SOAP Messages) using SOAP UI.
• Testing REST using Postman & Swagger.Skillsets used in the current project are:
• Business Orchestration - IBM Business Process Management (BPM)
• Performance testing - Load Runner
• Oil & Gas - Operations Domain knowledge
• SQL execution - Oracle Database

Confidential

Project Lead, Quality Process Consultant

Responsibilities:

• Responsible for successful quality transformation of total test quality methods and practices.
• Manage the existing QA methods & practices and benchmark the current quality and test capabilities.
• Provide the solution on industry leading practices and road maps for QA process improvements and methods.
• Organize the kick-off meeting
• To guide the customers to a more optimized and efficient set of software quality factory practices that includes ongoing continuous improvement
• Define the QA process improvement Plan
• Assist the team in development of the test process model, test process maps, test change process using automation tool RFT, performance tool RPT etc...
• Assist the team in identification and evaluation of test process
• Assist the team in setting the priorities of test process improvement
• Ensure that test process improvement objectives, specific goals, measures and metrics are established
• Assist in guidance and support to the team throughout the entire test process improvement project
• Advise and manage customers in terms of QA deliverables, Tool deliverables (Automation scripting, Performance scripting, Framework, ) and implementing testing methodology and tools.
• Engaged in performance testing activities using RPT tool (Web-services testing)
• Engaged in Migration, Implementation and Configuration changes in Test Management tool (RQM)
• Engaged in defining the hierarchal QA steam structure in RQM tool
• Maintained the end to end traceability of QA activity using RQM tool
• Engaged in reports on regular status to the senior management team
• Works as an integrated member of other stakeholder team.
• Responsible for providing complete end to end guidance to the team on implementing the QA process.
• Exposure to Mobile Application (iOS, Android) testing
• Engaged in new proposal on Big Data testing
• Engaged in new proposal on Mobile Test Lab
• Engaged in Test Data management
• Engaged in Sales Force.com and Sales In Front (SIF) Application tool learning (Voluntary activity)

Environment: Microsoft Windows 2000, SQL, Microsoft Project Plan, Microsoft Visio, Web services, IBM ALM, IBM Rational tools (RFT, RPT & RQM), Big Data Analysis

Confidential

Test Process Consultant

Responsibilities:

• Advise and manage customers in terms of QA deliverables and implementing testing methodology and tools.
• Estimate and obtain management support for the time, resources and budget required to perform the testing.
• Development of the new test process model, test process road maps and test change process flow.
• Identification and evaluation of test process
• Setting the priorities of test process improvement
• Organize the process improvement kick-off meeting
• Define the Strategy for Test process activity
• Engaged in preparing the Process hand book for using HP QC.
• Define the complete flow diagram on the QA test process using HP QC.
• Define the scope for automation testing
• Engaged in Test Data management for testing
• Engaged in reviewing the test cases that need to be automated using QTP.
• Engaged in automation test plan preparation.
• Engaged in automation test script preparation and execution using QTP tool.
• Ensure that test process improvement objectives, specific goals, measures and metrics are established
• Guidance and support to the team throughout the entire test process improvement
• Project s conducted to clients on the process improvement area.
• Reports on regular status to the senior management team
• Engaged in Performs analysis against engagement implementation scope and schedule, and determine appropriate action steps
• Works as an integrated member of other stakeholder team.

Environment: Quality Control, QTP, UNIX, Web services, Microsoft Windows 2000, SQL, Microsoft Project Plan, Microsoft Visio, Java

Confidential

Manual Test Lead, Performance Test Lead

Responsibilities:

• Understand the testing effort by analyzing the requirements of project.
• Define the scope of testing within the requirement of project.
• Deploying and managing the appropriate testing framework to meet the testing mandate
• Estimate and obtain management support for the time, resources and budget required to perform the testing.
• Organize the testing kick-off meeting
• Define the Strategy for testing
• Engaged in identifying the non-functional requirements with functional analyst and end users.
• Assist in developing the performance script using load runner tool
• Engaged in analysing the performance result with the team.
• Define the Manual Test Plan and performance test plan
• Identify requirements and forward it to the Project Manager (Technical and Soft skills).
• Scheduling and Prioritizing Testing activities based on the Project risk assessment
• Conducting and Organizing business and application knowledge sharing sessions within team
• Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
• Arrange the Hardware and software requirement for the Test Setup.
• Ensure content and structure of all Testing documents / artefact’s is documented and maintained.
• Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.
• Engaged in Test Data management for testing
• Check / Review the Test Cases documents
• Keep track of the new requirements / change in requirements of the Project.
• Organize the status meetings and send the Status Report (Weekly) to all stakeholders.
• Attend the regular client call and discuss the weekly status with the client.
• Planning, deploying and managing the testing effort for the project.
• Involved in performance testing requirement analysis activity & performance tool identification phase
• Prepared Traceability matrix, reviewing and executing Test cases, status report, test environment readiness

Environment: Microsoft Windows XP, 2000, SQL, Microsoft Visio, Java, Seibel CRM, Load Runner, Java

Confidential

Pre-sales consultant (Offshore )

Responsibilities:

• Analyse RFI & RFP
• Coordination with business experts for requirements review, Developing Response for RFI & RFP
• Providing suitable solution for the Requirements

Confidential

Manual Test Lead, Performance Test Lead

Responsibilities:

• Understand Business Requirement Specifications and non-Functional Specifications, co-ordination with business experts for requirements review
• Developing Test strategy and Test plan, Risk, Issues, dependencies and mitigation planning
• Daily status report, tracking of test scenarios, test results and defects, preparing test summary report and sharing of Best Practices and lesson learnt to all the stakeholders

Confidential

Test Lead & Onsite Coordinator

Responsibilities:

• Understand Business Requirement Specifications and Functional & Non Functional Specifications.
• Preparation of test conditions, Test data gathering and analysis, Scripting of test conditions/cases
• Test execution, logging and tracking of defects using Rational Clear Quest
• Coordination with multiple vendors (Amadeus, Sabre (Ticketing Tool)) for test management.
• Preparation of Test Closure report

Confidential

Test Manager, Test Lead, Business Analyst

Responsibilities:

• Analysis and review of Business requirements, Business Specification Document, Technical Specification Document, Design expression, Change requests. Co-ordination with business experts for requirements review.
• Defining environmental requirements and liaison with environments team for the environmental set up.
• Test data gathering and analysis
• Scripting of test conditions/cases in Quality Centre
• Perform deployment testing and post batch sanity checks
• Test execution, logging and tracking of defects through Quality Centre.
• Test Summary report preparation after implementation

Confidential

Module Lead & Automation lead (QTP)

Responsibilities:

• Analysis and review of Business requirements, Business Specification Document, Technical Specification Document, Design expression, Change requests.
• Co ordination with business experts for requirements review.
• Responsible for test planning for project and process tracking
• Preparation of Test plan document
• Comprehensive functional testing on Provisioning Platform
• Documentation and tacking of bugs found
• Daily status report updates