SUMMARY:

• Senior Software QA Automation Tester with full Software development lifecycle experience, including designing, developing and implementing test plans, test cases and test processes fueling swift corrective actions. Excellent telecommunication and retail domain knowledge.
• 7+ years of total experience inManual/Automation and Mobile Testing of Client Server and Web Applications in QATest Lead and External Defect Manager roles. Extensive Experience of using testing tools like Automatics automation tool, Selenium web driver, HP ALM Quality Center/IBM Rational Quality Management, Charles Tool for reporting testing. Proficient in Test case writing and Strategies by following different QA Methodologies.
• Good Knowledge on Testing Process in Telecom domains.
• Experience in Creating System Test Plans, defining Test Cases, developing and maintaining Test Scripts and documentation both inManualand Automated Testing using selenium web driver. Proficient in Black Box testing, QA and QC Methodologies and Integration Testing, Agile testing, Regression Testing, Web Services SOAP and REST testing, Functional Testing, System Testing and User Acceptance Testing (UAT),Mobile Testing.
• Worked as External Defect Manager from Onshore for Development and various testing teams.
• Working knowledge on Software Development Life Cycle (SDLC), Water Fall model and Agile Methodology..
• Worked on UNIX platform for simulation of components in Confidential &T Ecomp MSO project.
• Involved in Cross Browser Testing of Web/GUI Applications on various Browsers(IE11,Mozilla,Opera,Safari etc)
• Very good exposure of testing applications on wide range of Mobile handset of different vendors which includes IOS Mobiles, Samsung Mobiles,, Motorola or Google Nexus, Windows Mobiles, Android Mobiles, Emulators, IPhone Mobiles, IPAD, IOS and many more.
• Experience of testing Mobile applications on all three IOS, Android and Windows Platforms.
• Proficient in Mobile application testing - both native, web and hybrid applications on real device
• Enjoy working as a team member as well as independently
• Team leader, Defect Manager and team player
• Ability to grasp new ideas and integrate them into desired results
• Ability to work independently in a fast-paced environment
• Able to coordinate several tasks simultaneously
• Able to handle challenges, with proven history of increased productivity
• Able to prioritize and operate proactively
• Excellent written and verbal communication skills
• Excellent telecommunication and Cable domain knowledge.
• Confident, articulate, and professional speaking abilities (and experience)
• Empathic listener and persuasive speaker
• Speaking in public, to groups, or via electronic media

TECHNICAL SKILLS:

Languages/Specifications: C,C#, HTML, Unix

Testing Tools: Automatics, Selenium web driver, Java, Quality Center. Charles tool, SOAP UI (SOAP and REST ), Jenkins

Test management tools: JIRA, Quality Center, ALM, JMeter Rational Quality Management tool, Rally, MS Excel

Web Debugging Tool: Chrome Developer tool, Firebug.

Databases: Oracle SQL database

Methodologies: Agile (Scrum), Waterfall

Operating System: Windows 10, XP, 7,Unix

PROFESSIONAL EXPERIENCE:

Confidential, Saint Louis, Missouri

Tools: & Technologies: SOUP UI, UNIX, SQL developer, Git Hub, Jenkins, TDP, itrack/Jira.

Responsibilities:

• Analysis of Business requirements and System requirements and System Architecture.
• Designing High level and Detailed level planning using Oscar tool, and Maintaining requirement traceability
• Attending daily Scrum of scrum calls
• Daily Synch up Call with Offshore team to ensure the process is on track.
• Responsible for getting all the updates regarding environment builds for various versions and platforms, new functionalities added and installing them over various virtual boxes in Unix platform.
• Participating in execution and Defect tracking from start to closure and defect free deliveries of all the minor and major releases and met 100% SLA compliance..
• Actively involved with Development and other team during Planning and execution as a part of Agile Methodology.
• Responsible for dev2dev testing before the code passes to IST team
• Make sure we do simulation of other components to get the desired response.

Confidential, Saint Louis, Missouri

Tools: & Technologies: Automatics tool based on Selenium web driver, Quality Centre (QC), SQL developer and all the 3 platforms Android, IOS and windows phone devices testing .

Responsibilities:

• Analysis of Business requirements and System requirements and Test case estimation
• Participating in High level Planning and Detailed level planning, Maintaining requirement traceability
• Knowledge transfer with offshore team regarding new requirements and Process implementation.
• Raising new Data Request and uploading it.
• Web services testing using SOAP UI for SOAP and REST services.
• Daily Synch up Call with Offshore team to ensure the process on track.
• Responsible for getting all the updates regarding environment Builds for various versions and platforms, new functionalities added and to share those with offshore team prior Execution starts.
• Participating in execution and tracking the Defects from start to closure.
• Actively involved with Development and other team during execution.
• Providing UAT support and analyzing production defects for testing IST Coverage Enhancement.
• Knowledge sharing with entire team after successfully completely each release.
• Prepare Test Execution using Selenium automation tool, metrics and defect management
• Publishes defects and non-compliance to product/requirement specifications.
• Provide test data sets to UAT, Development and QA teams.
• Used JMeter for performance testing of web services whenever needed in team
• Quality Management (Software Quality Assurance) and Audit activities
• Participating in the Show and Tell calls with the clients

Confidential, Richardson TX

Tools: & Technologies: Selenium web driver, Quality Centre (QC), SQL developer, UNIX.

Responsibilities:

• Analysis of Business requirements and System requirements and Test case estimation
• Participating in High level Planning and Detailed level planning, Maintaining requirement traceability
• Knowledge transfer with offshore team regarding new requirements and Process implementation.
• Raising new Data Request and uploading it.
• Daily Synch up Call with Offshore team to ensure the process on track.
• Responsible for getting all the updates regarding environment Builds for various versions and platforms, new functionalities added and to share those with offshore team prior Execution starts.
• Used SOAP UI to test Web Services for SOAP and REST services.
• Write SOAP UI test cases for SOAP and REST web services.
• Participating in execution and tracking the Defects from start to closure.
• Actively involved with Development and other team during execution.
• Providing UAT support and analyzing production defects for testing IST Coverage Enhancement.
• Knowledge sharing with entire team after successfully completely each release.
• Prepare Test Execution metrics and defect management
• Prepare test cases for JMeter for performance testing of web services whenever needed in team
• Performance testing using JMeter for SOAP and REST web services.
• Publishes defects and non-compliance to product/requirement specifications.
• Provide test data sets to UAT, Development and QA teams.
• Quality Management (Software Quality Assurance) and Audit activities
• Participating in the Show and Tell calls with the clients

Confidential

Tools: & Technologies: Selenium Web Driver, Quality Centre (QC), SQL developer, UNIX.

Responsibilities:

• Analysis of Business requirements and System requirements and Test case estimation
• Participating in High level Planning and Detailed level planning, Maintaining requirement traceability
• Knowledge transfer with offshore team regarding new requirements and Process implementation.
• Raising new Data Request and uploading it.
• Daily Synch up Call with Offshore team to ensure the process on track.
• Responsible for getting all the updates regarding environment Builds for various versions and platforms, new functionalities added and to share those with offshore team prior Execution starts.
• Participating in execution and tracking the Defects from start to closure.
• Write SOAP UI test cases for SOAP and REST web services.
• Actively involved with Development and other team during execution.
• Providing UAT support and analyzing production defects for testing IST Coverage Enhancement.
• Knowledge sharing with entire team after successfully completely each release.
• Prepare Test Execution metrics and defect management
• Publishes defects and non-compliance to product/requirement specifications.
• Provide test data sets to UAT, Development and QA teams.
• Quality Management (Software Quality Assurance) and Audit activities

Confidential

Tools: & Technologies: QTP, Quality Centre (QC), SQL developer, UNIX, and all the phone devices.

Responsibilities:

• Analysis of Business requirements and System requirements and Test case estimation
• Participating in High level Planning and Detailed level planning, Maintaining requirement traceability
• Knowledge transfer with offshore team regarding new requirements and Process implementation.
• Raising new Data Request and uploading it.
• Daily Synch up Call with Offshore team to ensure the process on track.
• Responsible for getting all the updates regarding environment Builds for various versions and platforms, new functionalities added and to share those with offshore team prior Execution starts.
• Participating in execution and tracking the Defects from start to closure.
• Actively involved with Development and other team during execution.
• Providing UAT support and analyzing production defects for testing IST Coverage Enhancement.
• Knowledge sharing with entire team after successfully completely each release.
• Prepare Test Execution metrics and defect management
• Publishes defects and non-compliance to product/requirement specifications.
• Provide test data sets to UAT, Development and QA teams.
• Quality Management (Software Quality Assurance) and Audit activities
• Participating in the Show and Tell calls with the clients

Confidential

Tools: & Technologies: XT42 Automation Tool, HP Quality Centre (QC), Oracle SQL developer, UNIX.

Responsibilities:

• Requirement Analysis and Initial evaluation
• Identification of functional/Technical artifacts.
• Functional Design and Analysis
• Maintaining Requirements Traceability Matrix.
• Technical Design and execution
• Defect Tracking
• Taking ownership to ensure that work pending in a shift is closed within the required time limit.
• To identify bottlenecks/ issues/ problem areas/ daily failures/ process flaws, creating a case, study & analysis, giving improvement scope, resolving the issue & taking ownership for completing the task.
• Regression testing of existing functionality