SUMMARY

• Over six years of experience in Information Technology as a Quality Assurance Analyst in Software Development of various Business Applications.
• Extensive experience in testing the Web based and Client/Server applications.
• Complete understanding of SDLC in the area of business analysis, documentation, development, testing and maintenance.
• Excellent ability to work in Waterfall, Agile, Prototyping and Spiral software development methodologies.
• Provided professional support (planning, organization, coordination, analysis, design, programming, and unit testing) for computer applications within the department.
• Well experienced in developing Quality Assurance strategies.
• Involved in both manual and automated testing methodologies.
• Evaluated and reported to the management on the effectiveness of testing initiatives.
• Good experience in working on different environments such as Windows, UNIX and Mainframes.
• Strong understanding of Organizational structure, effective time management and the ability to work in a team as well as independently.
• Strong communication and interpersonal skills and proven ability to perform testing with minimum specifications.
• Well experienced in testing the Cleanups, Conversion and Schema Changes.
• Strong automated testing knowledge using testing tools - Quick Test Professional and Selenium.
• Ran System Queries using SQL Plus, Toad and/or other querying software to produce statistical analysis, reports or to identify data suitable for System Test.
• Effectively involved in defect tracking, reporting, reviewing and analyzing the test results using Test Director.
• Well experienced in writing Requirement Traceability Matrices, Master Test Plans, Test Scripts and Test Reports in manual testing process.
• Well experienced in functional testing, system testing and regression testing.
• Demonstrative ability in Black Box Testing and White Box Testing.
• Efficient in performing performance testing using IE Watch.
• Written SQL queries and executed procedures in the data retrieval process.
• Highly experienced in manipulating Test Scripts in the Automation testing process.
• Excellent Analytical, Problem-solving and Documentation skills.
• As a QA Analyst worked closely with the Project Manager, development team, business analysts and end-users.
• Have the ability to effectively multitask and prioritize multiple tasks and produce High-quality work.
• Proven ability in proactively identifying and resolving issues.
• Highly organized with the ability to manage multiple projects and meet deadlines.
• A team player with excellent interpersonal, communication and presentation skills.

TECHNICAL SKILLS

SDLC Methodologies: Waterfall, Agile, Prototyping and Spiral

Testing Tools: Quick Test Professional, Selenium

Databases: Oracle, MS SQL Server, DMS, DB2, Sybase, MS Access

Programming: .Net Technologies, Java, JSP, SERVLETS, C, C++, SQL, PL/SQL

MS Office: Access, Excel, Power Point, Word.

Operating Systems: Windows Server 2003/2008, Windows NT, Windows XP Pro/2000/98/95, UNIX and Linux.

Web Technologies: HTML, XML, JSP, Servlets, Ajax, Selenium, JBoss, IIS

Scripting Languages: VB Script.

PROFESSIONAL EXPERIENCE

Confidential, WI

QA Analyst

Responsibilities:

• Involved in preparation of Test cases based on requirements in IBM Rational Clear Case.
• Creation of Test cases and Test Scripts for Membership and Billing systems.
• Followed Agile Process throughout SDLC.
• Planned all QA activities including Sanity, Full Length Functional testing, Regression, Compatibility and Performance testing.
• Performed manual testing for complex operations.
• Developed and executed test scripts using established templates and guidelines.
• Worked on regression testing of Claims processing application.
• Involved in preparation of all Test Scripts and their Execution.
• Tested the Online Mainframe screens.
• Validate the data on mainframes.
• Worked with EDI transactions.
• Managing defects using Rational Clear Quest.
• Prepared and executed Test Scripts for Functional, Performance, Database testing.
• Performed backend testing using SQL Queries.

Environment: JDK1.4, Struts, JSP, Oracle 10g, SQL, Ajax, XSLT, XML, Web Logic, I Reports, Toad for Oracle, Clear Case,Selenium, Clear Quest, Windows NT, Windows XP Pro, iSQL Plus, TOAD, Alloy Navigator, Workflow.

Confidential, MA

QA Analyst

Responsibilities:

• Participated in requirement and development walkthroughs and reviews.
• Participated in JAD sessions and translated Business Specifications in to practical Software Testing documentation.
• Developed and executed comprehensive Testing Traceability Matrices, Master Test Plans, QA Test Strategy, System Test Scripts and QA Acceptance/Rejection reports.
• Also includes the ability to identify system or processing failures, respond to error conditions and monitor system processing performance.
• Conducted Manual, Functionality, Integration, System Testing and Regression Testing for all the projects involved.
• Filed the issues found in System Testing in the Share Point portal and Test Case Repository with appropriate test documentation including test results.
• Interacted with Developers to follow up on Defects/Issues and bugs.
• Addressed the issues and enhancements pertaining to COMETS and COMETS FM to the Technical Staff to meet federal guidelines and CSE Business needs.
• Successfully tested Data Conversion projects and Data Cleanup projects and Schema Change Testing.
• Executed BATCH jobs in Batch Architecture Scheduler in QA environment using INFO Connect Attachmate Accessory Manager.
• Reported the statuses and/or issues pertaining to the projects involved to direct Supervisor and/or team lead.
• Responsible for ensuring that the system meets all of the business requirements.
• Prepared complete System Testing documentation after completing the Testing.
• Successfully Tested Problem Logs assigned and prepared QA Acceptance Reports which will be used as a reference by the End-users.
• Provide information, support and guidance to the Customers during User Acceptance Testing (UAT).

Environment: Mainframe, Oracle 9i / 10g, MS Access, Windows NT, Windows XP Pro, iSQL Plus, TOAD, COMETS, COMETS FM, Launch Pad Utilex - 5, DMS1100 database, Unisys Clear Path Dorado 290, OpenTI, Unisys enterprise servers (ES7000), Windows Datacenter, ChangeMan Version Manager 8.1, Attachmate Infoconnect Manager. Cognos 8.2, MS Sharepoint Portal.

Confidential, TX

QA Analyst

Responsibilities:

• Involved in the development of system testing strategies, plans, cases and conditions to ensure processes and products meet standards.
• Developed the System Test Plans, Test Scripts and Test Cases using Software specifications document.
• In the Process of Developing System Test Plans analyzed the product requirement documents and detailed design, functional documents.
• Designed the test automation frame work and identified regression scenarios
• Followed a hybrid framework to adopt key word driven, data-driven and script modularity methods
• Automated the regression test cases using Quick Test Pro (QTP 9.2)
• Most of the test cases / scripts were split into many reusable actions within the scripts
• Created repeatable user defined functions and stored them as function libraries (.vbs files)
• Maintained and updated the scripts for every release either by updating the object property value for a specific object or by adding new objects to object repository
• Customizing the QTP using VB scripts.
• Developed Automated Scripts using Quick Test Pro for Functionality and System Testing.
• Utility functions were written as part of external library
• Prepared test data and test results (input / output files) for data driven method.
• Executed the action based scripts from Quality Center.
• Prepared both action based and component based scripts using QTP. Component based scripts were stored in Quality Center
• Required to use descriptive language at certain situations to complete the scripts
• Parameterized the tests by entering different sets of data using QTP.
• Reported defects to the development team and followed up for the defects.
• Used check points and output value to check and retrieve values respectively
• Experienced in trouble-shooting various problems during design & development phase of automation scripts.
• Prepared User Manual for the test automation suite and enhanced the scripts for next 3 releases
• Participated in the team meetings to discuss the issues arising out of testing
• Involved in user acceptance testing, maintaining quality procedures, and ensuring that appropriate documentation is in place

Environment: C#, ASP.NET, Web services, Oracle 9X, SQl Server 2005, IISHTML, VB script, QTP 9.2, Quality Center 9.0, Manual testing.

Confidential, Tampa, FL

QA Tester

Responsibilities:

• Participated in review meetings to follow through Business Requirements (Use Cases) and Design Specifications and provided key technical and usability feedback.
• Documented the test cases corresponding to business rules and other operating conditions and generated the Daily Test reports about test status.
• Analyzed the business requirements and identified the test scenarios that can be automated.
• Prepared test cases, test data and test responsibility matrices for the application under test.
• Extensively used Quality Center and Quick test Pro for managing test requirements, test cases, test execution and defect tracking.
• Coordinated and managed testing activates as per the Water fall methodology followed by project team members for few projects and followed Agile methodology for few Change Orders depending on the need of the client.
• Managed script creation for regression testing using Quick Test Pro.
• Conducted manual and automated testing, functionality, regression, system and end-to-end testing.
• Responsible for entering bugs into the automated bug management system and performing regression tests after the bugs were fixed.
• Created Manual Test cases for Users creation, Permission Users for certain modules of the systems in QTP.
• Generated daily/weekly/monthly dashboards and reports from various BI sources for readouts and reported to all the Stake Holders.
• Extensive use of SQL Queries to perform data conversion testing using SQL Query analyzer.
• Documenting and updating production support team prior to application release.
• Worked closely with Business experts and Developers in order to perform my duties.
• Assisted the developers to reproduce the defects and defect analysis.
• Recorded and played back test scripts for regression testing.
• Analyzed the results to compare expected and actual results.

Environment: VB.Net, C#.Net, ASP.NET, Oracle, SQL, MS Office suite, Windows, Quality Center, Quick Test Pro, Dashboard 9.0.

Confidential, CT

QA Tester

Responsibilities:

• Participated in JAD sessions to understand the Business Requirement Documents (BRD’s) and understood testing scenarios of the Application.
• Reviewed the Business Requirements document with the business and development teams to understand the architecture and functionality of the Application.
• Determined testing requirements and developed test scripts for positive and negative testing, conducted baseline testing, and generated reports.
• Prepared QA strategy test plan and test cases to cover overall quality assurance testing.
• Involved in analyzing System specifications, design, development and execution of test plans and test Cases for manual testing and Automated testing.
• Designed test plans and designed test cases for functional, integration, system and user acceptance testing.
• Performed various types of testing such as Functional, Integration, System, Acceptance and Regression Testing.
• Debug the Test Scripts, created Batch tests, verifying the test results and reporting the defects to Test Director.
• Maintained detailed test logs and QA report test results in Mercury Test Director.
• Attended weekly Defect report meetings and presented progress updates.
• Analyzed applications, system and security errors. Escalated issues to developers and verified fixes.
• Assisted the developers to reproduce the defects and defect analysis.
• Assisted the client’s BA’s in User Acceptance Testing (UAT).

Environment: C#.Net, ASP.NET, SQL Server 2005, XML, MS Visio, MS Word, MS Excel, Win Runner, Test Director and Windows 2000/XP.