SUMMARY

• Over 5 years experience in experience in the IT industry in Quality Assurance using Web based, Client/Server and Mobile Applications
• Proficient in different phases of Testing like Black Box, Functional, Integration, Regression, Smoke, Sanity and User Acceptance Testing (UAT)
• Identifying and preparing test data for Manual and Mobile Testing
• Good knowledge about testing environments like Emulators, Simulators for mobile platforms
• Expertise in Manual Testing & Mobile Application Testing
• Experience in designing Test Cases, Test Plans, Test Scripts, Test Strategy and Documenting Test Summary Reports
• Experience working in Agile (Scrum) environment with frequently changing requirements and features set
• Actively Participated in Scrum meetings, reviews and developed test scenarios
• Experience in defining Requirements, analyzing User Stories, outlining Acceptance Criteria, building Acceptance Test Cases and working closely with customers
• Experience in XML testing and worked on web technologies like JavaScript, XML, XPATH, AJAX, HTML and CSS
• Hands on Experience in Back - End integration testing to ensure data consistency on front-end by writing and executing SQL queries on RDBMS
• Expertise in SOA (Web Services) Testing using SOAtest, Postman REST Client, Poster and automated Web Services (REST API / SOAP XML)
• Excellent communication skills and Ability to work in-groups as well as independently with minimum supervision and initiative to learn new technologies and tools quickly.
• Experience working on cross browser testing for various browsers Internet Explorer, Fire Fox, Chrome, Safari etc.
• Strong understanding of the Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and QA methodologies like Waterfall, Agile, RUP etc.
• Proficient in all cycles of test life cyclefrom Test Planning to Defect Tracking andManagingDefect Life Cycle

TECHNICAL SKILLS

Test Case Management Tools: HP Quality Center, Rational Clear Quest, Test link

Operating Systems: Windows 7/Vista/ XP/2000/NT, Mac OS, Linux, UNIX

Project Management Tools: JIRA, RALLY

Other Tools: Firebug, Test Link, Device Anywhere, SPLUNK

Databases: Oracle, MS SQL Server, DB2, MS Access, Sybase

Network Protocols: HTTP, HTTPS, TCP/IP, LDAP, VPN, FTP

Browsers: Chrome, Safari, Internet Explorer, Firefox

Platforms: Windows, Linux/UNIX, Mobile (iOS, Android, BlackBerry)

Languages: JAVA, SQL, PLSQL, XML, HTML, XPATH, CSS, VBScript

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Systems QA Analyst

Responsibilities:

• Acts as software testing lead and hands-on contributor on projects being implemented in the Confidential Online Banking and Mobile environments.
• Works closely with other testers in the team, development and business partners, and others involved throughout lifecycle of the project.
• Involved in early requirement reviews and analysis as part of preventive testing.
• Develops test strategies, test plans, test cases, test reports and test estimates.
• Creates test data requests and test scripts. Clearly identifies to a detailed level, changes to Confidential Internet Banking software and interfacing systems within and external to DCT.
• Demonstrates command of all testing tools, processes and standards. Negotiates cross-system deliverables and leads coordination of data exchange.
• Conducts and participates in technical reviews/walkthroughs for all software development and testing products.
• Executes test cases and scripts. Demonstrates expert ability to test across all platforms including new directions and technologies.
• Performs risk assessment/testing audits to ensure appropriate levels of integration and system testing are completed.
• Is proactive in efforts to establish and verify compliance with entry/exit criteria to approve software migration/promotion between development, test and production environments.
• Prepares, distributes and tracks defect reports using Clear Quest defect tracking tool.
• Consults with management to provide information regarding software readiness/jeopardy items.
• Develops and maintains testing processes and standards. Performs defect root cause analysis and makes related process improvements.
• Maintains knowledge consistent with changing technological needs of the user community.

Confidential, Foster City, CA

QA Engineer

Responsibilities:

• Creating Test Plan, Test Cases for Front-end and Backend Functional Stories.
• Working with the team to increase the test coverage by automating maximum manual Test Scenarios.
• UsedSPLUNKandJSONto check device logs (PHP) for troubleshooting purpose.
• REST Web Services Automation using SOA Test and Java Script.
• Creating automated test scripts using the framework developed.
• Coordinating with the offshore teams (India & Singapore) and mentoring them.
• Collaborating with Developers and QA leads to improve traceability, automation and tools.
• Researching and modifying the existing automation frameworks with the current standards to make it more sustainable.
• Running smokes and reporting results to the team, debugging the failed scenarios and reporting bugs if any.
• Resolve issues and remove impediments for the QA team
• Implement, gather and report team and Project metrics.
• Functional testing of various features on Web & Mobile application, Bug logging and Tracking.
• Functional and Regression testing on Web & Mobile App testing.
• Internationalization (i18n) and localization testing on Mobile Apple Store.
• App Store Location based testing and iOS simulator, Mobile SDK testing.

Confidential, Santa Clara, CA

QA Analyst

Responsibilities:

• Reviewing project related documents such as PDD, BRD, SRD.
• Actively participate in ambiguity review and resolving vague specifications in initial stage.
• Contributed in preparation of Test Plan, Test Strategy document.
• Writing test cases based upon business rules; use cases to provide complete coverage.
• Analyzing test cases and use cases and requesting different test data needed for test execution.
• Executing test cases with different browser, platform and environments, data conditions.
• Logging defects with proper description, screenshots, expected and actual result.
• Coordinating with other teams like configuration, development, release team to simulate various tests scenarios in different environments.
• Providing support to automation and regression team after the successful execution of manual testing cycle.
• Providing feedback in Key learning meetings after the project so as to avoid common mistakes and make the process more efficient.

Confidential, San Francisco, CA

Web QA Engineer

Responsibilities:

• Actively participated in preparing Iteration Planning, Test Plan, Test Strategy documents.
• Attending Daily Stand-up meetings and updating status, escalating the issues to the team.
• Working closely with BA and Developers to resolve ambiguities in the stories before and while writing test cases.
• Actively participated as QA Engineer and done regressive testing on 5 different commercial web-based Applications designed for various group of customers like Confidential, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen and West Elm.
• Coordinating with Configuration team to simulate different test scenarios for testing.
• Requesting test data for different E-Commerce site and products testing based on the eligibilities of different items with various criterions.