SUMMARY

• 6+ years of experience in area of Software Quality Assurance in IT industry using different testing methods.
• Experience in the Quality Assurance Life Cycle (QALC) aspects such as creating Test Plans, Test Cases, Test Scripts to perform different types of testing and validation.
• Experience in Manual testing and Automation testing. Sound Knowledge of Software Testing Life Cycle (STLC) and Bug Life Cycle.
• Good understanding and exposure in Software Development Life Cycle (SDLC) aspects such as Requirements Analysis, Design, Development, Testing and Deployment. Good knowledge of software models like Waterfall and Agile.
• Experience in working with Scrum methodology. Experience in working with projects delivered through Agile.
• Knowledge of B2B Integration Standards (X12, HIPAA, XML etc)
• Experience in Requirement Analysis, Test Planning, Test Case preparation, Test Data preparation, Test Case Execution, Defect Reporting and Documentation.
• Proficient in Automation tool like Quick Test Professional (QTP). Created, maintained and executed VB scripts in Expert View.
• Hands on experience in Bug Tracking Tools such as Quality Center (QC), Bugzilla. Usage of SharePoint for maintenance of Quality Documents.
• Experience in System and Integration testing, User Acceptance testing, Ad - hoc Testing, Smoke Testing, Sanity testing, GUI testing, Black-box Testing, Compatibility Testing and Regression testing.
• Good knowledge of SQL and experience at conducting Backend Testing by writing and executing SQL Queries for Oracle database.
• Knowledge of Automation Frameworks and hands on experience at identifying processes/areas to be automated.
• Worked on different domains including Healthcare, Financial, Web and Internet based trading applications.
• Excellent Communication skills, Documentation Skills, Problem solving ability, analytical and quality conscious.
• Ability to self-manage. Capable of working under tight timelines. Understands various communication channels and escalates appropriately.

TECHNICAL SKILLS

Test Tools: Quality Center 9.0-10.0, Quick Test Professional 9.0-10.0

Languages: Visual Basic, HTML, XML, SQL, Java, J2EE.

Test Scripting: VB Script, JavaScript

Operating Systems: Windows, Linux, Mac

Software: Microsoft Office Suite, MS Project, Adobe Creative Suite

PROFESSIONAL EXPERIENCE

Confidential, Vancouver, WA

Sr. Quality Analyst

Responsibilities:

• Analyzed System requirements to develop the Test Plan. Mapping Test cases to requirements in order to ensure that all the functional requirements have been covered in the Test plan.
• Involved in System and Integration Testing, Smoke Testing and Regression Testing.
• Prioritized Manual and Automation Test Cases based on user stories.
• Checked the basic functionality by manual testing. Pro-actively involved in automating some of the manual test cases using Quick Test Professional (QTP).
• Enhanced scripts by Parameterization, Transaction points and Synchronization points to check the behavior of the application being tested using Quick Test Professional (QTP).
• Created User Defined Functions and Custom Checkpoints using Quick Test Professional (QTP).
• Developed test scripts in VB script for Data Driven tests
• Created framework for backend testing and created actions for scripts re usability
• Developed the Test Scripts using Descriptive program and regular expression wherever necessary.
• Tested for content, comprehensiveness, layout and functionality and involved in positive and negative testing of the application.
• Working with Scrum Team and daily stand up to discuss about all possible tasks and technical issues with Business System Analyst and Developer
• Used Quality Center for bug tracking and reporting.
• Extensive Backend testing by writing Complex SQL Queries.
• Responsible for conducting the defect review meetings with the development and business teams on a daily basis to report and discuss the validity of defects opened by the testing team.

Environment: Quality Centre 10.0, Quick Test Professional 11.0, SQL, Java/J2EE, Agile Model (Scrum Methodology), VB Script, SharePoint

Confidential - Houston, TX

QA Engineer

Responsibilities:

• Analyzing the Requirements, create Test Plan, writing new Test Cases as per the requirements.
• Work with development team and Business System Analysts to ensure that the test requirements are accurate and complete.
• Perform System and Integration Testing, Regression Testing, User Acceptance Testing.
• Perform Ad-hoc testing on the application manually.
• Participate in all Team meetings to identify current and future enhancements and plan accordingly.
• Perform Sanity testing as soon as the code was deployed on the server to eliminate the possibility of show stoppers like screen freezes and ensure that the basic functionality is working as expected.
• Develop the scripts using Descriptive Programming for certain functionality by using Quick Test Professional (QTP).
• Used Quick Test Professional (QTP) to conduct Data Driven Testing by pulling data from a table.
• Used Checkpoints in Quick Test Professional (QTP) to verify that expected information gets displayed during the Test run.
• Proficiently wrote SQL queries for the Backend testing
• Responsible to identify issues during each testing stage and document appropriately using Bugzilla and worked with development team to resolve the issues related to defects.

Environment: Bugzilla 3.0, Quick Test Professional 9.2, SQL, ASP.Net, XML, HTML.

Confidential, Charlotte, NC

QA Analyst

Responsibilities:

• Managed the software QA team in planning and developing test cases for banking software.
• Defined, presented, and documented Test Plans and strategies for application release.
• Responsible for designing and developing a proper QA standards and procedures and writing test strategies and test plans using Microsoft Excel, Word.
• Involved in different kinds of testing such as System, Integration, Functional, and User Acceptance testing in the different phases of development cycle.
• Communicated product quality assessment and metrics within the software development team.
• Programming with VBScript to write reusable functions, and setting up the startup files for the loading the libraries and configuration in QTP
• Used QTP Test Batch Runner for Automated Regression Testing
• Identified the required functionality for automation testing in (QTP) and prepared automation test plan, test scenarios, test cases, test scripts and test responsibility matrices for the application under test
• Read Excel Data into custom QTP Data Tables using custom scripts
• Used Keyword Driven Automation Frame Work concepts
• Involved in Scrum Process as a part of Agile methodology.
• Created and managed script for regression testing.
• Managed and developed SQL queries for backend testing.
• Database integration testing with the execution of SQL statements.
• Analyzed business and system requirements.
• Daily and weekly status reporting.
• Customer-issue related troubleshooting.

Environment: Quality Center 9.0, QTP 10.0, ASP.Net, HTML, SQL, Windows 2007, SQL Server 2008, Manual Testing.

Confidential - NJ

QA Tester

Responsibilities:

• Responsible for analyzing system requirements and developing a test plan for the project based on SDLC.
• Writing and executing Test cases and Test Scripts after reviewing the business requirement document and technical specifications.
• Developed and maintained automated test scripts.
• Conducted Regression Testing before and after the code conversion using QTP and manually.
• Created test plans using QTP according to Business Analysts need
• Designed the test automation framework and identified regression scenarios
• Validated the reports and files according to HIPPA X12 enforced standards
• Involved in testing the Medical and Hospital claims in Facets based on Service, Agreement and Pricing Id’s.
• Tested the EDI interfaces and EDI transactions (270, 271, 835, 837).
• Performed Black box testing, Integration testing, System testing, data validation testing, end-to-end testing of the application and involved in white box testing.
• Interacted with Business Analysts, Developers and QA team members in different defect raising situations.
• Reporting the bugs using Quality Center
• Performed Screen Navigation Test to ensure that the links are established as per the documentation provided.
• Presentation of the QA Status report and the Defect Status reports in the weekly meeting.

Environment: QTP 9.0, Quality Center 9.0, JSP, HTML, SQL, UNIX and Windows NT

Confidential

Quality Analyst

Responsibilities:

• Analyzed System specifications and Developed Test plan and involved in modification of Test Plan.
• Involved in Writing, Test Specifications, Test Case Development and Writing Test Procedures based on Design Specifications Provided.
• Reviewed Business Requirements Documents and the Technical Specification Documents.
• Actively participated in creating requirements traceability matrix, and test plans.
• Created data-driven tests and synchronization points in Mercury Quick Test Pro script to help solve key problems.
• Used Test Director to track, analyze and document defects.
• Used Test Director to plan tests, manage test assets, create and run manual test.
• Created test plan and test cases for manual testing and Automated testing.
• Performed regression testing using WinRunner automated test tool throughout all the phases of testing.
• Performed Defect Reporting and Tracking using Test Director.
• Performed Positive & Negative Testing.
• Participated in various meetings and discussed Enhancement and Modification Request issues.

Environment: Mercury Quick Test Pro 7.0, Test Director 7.0, Web Sphere, UNIX, Java, XML, SQL, Oracle 9i, Perl, J2EE, Windows XP.