SUMMARY

• More than 9 years of professional work experience in System Testing, Business Accepting Testing using Web based and Client/Server applications with strong business understanding knowledge of Mortgage, Telecom, Banking and Insurance.
• Key expertise includes testing and debugging Applications both Manually and with Automation. Proficient in Black box, Gray box, Security, Integration and Functionality testing.
• Experienced in Analyzing, Preparing and Executing Test Cases, Procedures for Stand - alone, Client/Server, Database and Web based Applications which include various technologies like Java, J2EE, .NET, and Mainframe technologies.
• Experienced in all phases of Software Development Life Cycle with thorough understanding of various phases like Requirements, Analysis, Design, Development and Testing.
• Well versed in analyzing the Business Requirements, preparing Test plans, Test cases according to the business logic and using technical design documents, specifying testing overview, approach, strategy, scope, roles and responsibilities.
• Well versed with System testing, Integration testing, Functional testing, Regression testing, User Acceptance, Black Box and Gray Box testing.
• Experience in creating Test strategy, Test plan, Estimating QA tasks, Tracking QA progress, assisting QA Managers in improving QA process.
• Proficient in all cycles of Test Life Cycles from test planning to defect tracking.
• Experience in preparing Requirement Traceability Matrix, Test data requirements, Test strategy and creating detailed Test reports.
• Experience in Tracking Defects, Preparing Defect Matrices, Creating Defect Summary Reports and follow-up issues to completion.
• Extensive testing using HP tools: WinRunner, Quick Test Professional (QTP), and Quality Center.
• Experience in testing Functionality and GUI using QTP, beginning from recording, enhancing the scripts using Conditional and Looping statements
• Parameterization of the data, creating Check points, creating Output values, using Regular Expressions, separating part of scripts in to Actions and playing back the scripts, debugging, executing and analyzing the results.
• Experience Working on both Expert view and Keyword view in QTP and performing Integration and Batch Testing in QTP.
• Hands-on experience in developing, debugging, updating, creating function libraries, APIs, and executing the automation scripts with QTP, WinRunner using VB Script, and TSL languages.
• Experience in Web Services, RESTful, Service Oriented Architecture (SOA), Simple Object Access Protocol (SOAP), Web Services Definition Language (WSDL), Extensible Markup Language (XML).
• Experience in testing Web Services using SOAP UI and SOAP Scope tools.
• Good working knowledge on AGILE and Waterfall SDLC methodologies.
• Extensive experience in writing SQL queries using TOAD and AQT
• Thorough understanding of SQL, PL/SQL, SQL Server 2005, DB2 and MS Access and Oracle databases on Unix and Windows platforms.
• Experience in using Test Management and Bug Reporting tools such as Quality Center, Clear Quest, and CMIS.
• Ability to work with minimal direction, taking concept to analysis and potentially leading QA through development, debugging, testing, defect documentation, regression and conclusion.
• Excellent interpersonal and communication skills.

TECHNICAL SKILLS

QA Testing Tools: QTP 10.0, WinRunner 8.2, Quality Center 10.0, Clear Quest, CMIS, SOAP Scope 4.0, SOAP UI 3.0, WinMerge, PuTTY, DOORS, TOAD, MS Office.

Languages: Java, C, C++, XML/XSL, SQL, PL/SQL, Visual Basic, ASP, TSL, COBOL.

Java Technologies: JNDI, JMS, RMI, JDBC, Servlets, JSP, Web Services, WSDL, WAP, WML, HTML

Mainframes Technologies: COBOL, JCL, CICS, DB2, QMF, VSAM

RDBMS: Oracle10g, DB2, SQL Server 2000/5, MS Access

Software tools and Utilities: JBuilder, Visual Cafe, Visual Source Safe, Filenet, CVS, Microsoft Visio, TOAD, AQT.

Web Servers: Web Server 4.1, Tomcat 3.2.1/4.0.1, IIS

Application Servers: WebLogic 6.1, JBoss 4.0, JRun, WebSphere 6.0

Operating Systems: Sun Solaris, Red Hat Linux, Unix, Windows XP, OS 390.

Protocols: TCP/IP, SOAP, DNS, FTP, HTTP

Reporting Tools: Business Objects 6.0/5.1, Crystal Reports, Oracle Reports 2.5

Middleware: Web Methods 6.5, EDI, JMS

Internet Tools: HTML, JavaScript, VBScript, JSP, XML, ASP, .NET

PROFESSIONAL EXPERIENCE

Confidential, Herndon, VA

Sr. UAT Tester

Responsibilities:

• Gathered and Analyzed Business Requirements and identified related tables and fields in Source and Target Database from the DOORS.
• Participated in Requirement & Technical solution specifications review meetings to understand the application and functionality.
• Prepared Test Strategies, Verification & Validation of system requirements, designing documents, analyzing Functional Specifications and Use Cases.
• Developed Test Cases for WSDL testing and Rules validation testing on the functionality of the application.
• Involved in Internal Reviews with our team and External review meetings with BA team for getting the approval of Test cases for each functionality.
• Prepared Test Plan and executed tests using HP Quality Center, and reported defects using Clear Quest.
• Worked with BA and Development teams to better understand the system functionality with a view to improve quality.
• Collected various types of Loan data, prepared test data and sent Requests to SOAP Web Services and verified Responses in the form of XML messages to evaluate designed Rules.
• As a part of E2E testing sent many types of Requests to other applications like NPV, OM and DARTS, verified the Responses and Data flow from one application to other application.
• Validated the data stored in Transaction and Reporting databases with reference to Response results.
• Used QTP Web Services Wizard tool for testing, inspecting WSDL files, generating SOAP envelopes, and automating or accelerating large quantity of XML Requests and Responses.
• Updated QTP scripts, Inserted XML checkpoints to verify XML Nodes and Values using Descriptive Programming and handled XML Schema changes for each release.
• Used SOAPUI tool to submit the XML requests and validated rules and calculations in the response files manually.
• Thoroughly tested Versioning concepts between releases for Trial and Final Operation types for all workouts.
• Uploaded System Configuration value files into System via FTP Portal and validated the data in response files and verified the data consistency in Database.
• Performed Batch testing with sending bunch of requests in one XML file and validated the data in response file and verified the data in Database.
• Conducted Regression testing for testing the existing functionality of the Application.
• Performed the Data Driven Testing and validated the test results with QTP.
• Verified the transaction logs in CLE application, as a part of E2E testing.
• As a part of Transaction testing, extensively used SQL queries to verify data consistency in the backend using TOAD.
• Performed Daily, Weekly, Monthly, and Quarterly Reports testing on Business Objects and validated same data in the Database.
• Communicated test progress, test results, and other relevant information to the team lead / manager daily.
• Developed and established Quality Assurance measures and testing standards for the new functionality and/or enhancements to existing application throughout the lifecycle.
• Involved in daily Defects Meetings with Developers and Business Analysts and explained them about the issues.
• Assisted in the development of change control processes, practices, and guidelines for new and existing functions of the application.
• Participated in developing, distributing, and coordinating in-depth end-user reviews for modified and new functionality for the application.
• Verified and revalidated System Test team logged defects in their environment.
• Created modules and uploaded test cases into DOORS from Quality Center, linked with corresponding Requirements, pulled RTM and identified Gaps.
• Involved in Positive Testing, Negative Testing, and Boundary Testing.

Environment: QTP, VB Script, Quality Center, DOORS, Web Services, SOAP, XML Spy, SOAPUI, Clear Quest, SQL, TOAD, SharePoint, Java, Business Objects, TIBCO, HTML, XML, Weblogic, Oracle, Putty, UNIX, Windows XP.

Confidential, Philadelphia, PA

Sr. QA Analyst

Responsibilities:

• Analyzing Business Requirement Documents and identified related tables and fields in Source and Target Databases.
• Preparing Test Strategies, Verification & Validation of system requirements, designing documents, analyzing Functional Specifications and Use Cases.
• Participated in Business Analysis, Requirement Analysis and Data Analysis meetings.
• Worked with development and BA teams to better understand the system functionality with a view to improve quality.
• Verified the functionality of ordering system and thoroughly validated Bill View and Bill Pay functionalities for www. Confidential .com Retail and Business customers Ordering system.
• Extensively involved in E2E testing to verify the data flow and data validation in each system like SSP, COFEE, GB.COM, GoFlow, and SPOT for Data, Voice, and Video customers.
• Worked on ASR (Access Service Request) Ordering system to verify Pre-Order, Order, Post-Order functions.
• Involved in testing of Set Top Boxes, Digital Media devices like routers, cable modems functionality before and after migration to Frontier Telecom.
• Thoroughly tested behavior of the application and functionality of the Home Devices with HDMI cable, Component cable, Composite and S-video cables.
• As a part of transaction testing, extensively used SQL queries to verify database table in the backend using TOAD.
• Performed Data Validation of the data flow from front-end to back-end using SQL queries.
• Tested the reports execution, which are generated from UNIX Shell scripts and verified the Daily and Monthly Billing feeds during Cronjobs execution in UNIX boxes.
• Reported and tracked defects using Quality Center and CMIS (Defect tracking tool).
• Communicated test progress, test results, and other relevant information to the manager.
• Maintained Test Metrics like Root Cause Reports, S-Curve Reports related to no. of defects per each release, latest test results information and reported to BA/Dev teams.
• Coordinated with Development and BA teams to resolve the defects and close them.
• Involved in Regression, E2E, UAT, and Production/Implementation test cycles.

Environment: Java, J2EE, ASP.Net, VB.Net, HTML, XML, Apache Tomcat, Oracle, Quality Center, Excel, WinMerge, CMIS, Toad, Windows, MS Office, Putty, and UNIX.

Confidential, Cedar Rapids, IA

Sr. QA Analyst

Responsibilities:

• Involved in preparing Test Strategies, Verification & Validation of system requirements, designing documents, analyzing Functional Specifications and Use Cases with following Agile methodology.
• Participated in Business Analysis, Requirement Analysis and Data Analysis.
• Worked with other development team members to better understand system functionality with a view to improve quality.
• Developed and established Quality Assurance measures and testing standards for the new functionality and/or enhancements to existing application throughout the lifecycle.
• Created many types of Business customers and provided locations, telephone numbers, and Voice mail access.
• Extensively involved in testing of functionality of Application Server and Network Servers.
• Verified and validated all Voice Mail features and various types of Voice Mail options for various types Subscribers in Linux environment.
• Worked on multiple projects performing QTP team testing and script writing.
• Used QTP to develop the test scenarios in different testing regions and to record, to play and to manipulate the test cases for Integration and Functional testing.
• Debugged automated scripts and Enhanced with Checkpoints, Functions, Parameterization and Synchronization points in QTP scripts
• Involved in Test Automation Framework to create new Automation Tests and to convert manual tests to Automated Tests.
• As a part of transaction testing, extensively used SQL queries to verify database table in the backend using TOAD tool.
• Performed Web Services testing during a part of Interface / E2E Testing to verify data flow from one Application to another Application.
• Performed Data Validation of the data flow from front-end to back-end using SQL queries.
• Verified and Compared XML files after defects fixes during Web Services Application Testing and identified updated Specifications, Requirements, Project Change Requests etc using WinMerge.
• Tested the reports execution, which are generated from UNIX Shell scripts and verified the Daily and Monthly Billing feeds during Cronjobs execution in VITRIA, JRUN, and ND UNIX boxes with the help of PuTTY TerminalEmulator.
• Reported tracked defects with reference to severity and types using Quality Center.
• Coordinated with Development and Test teams to resolve the defects and close them.
• Involved in all types of testing cycles (Functional, System, Regression, E2E, UAT, IST and Production/Implementation)
• Involved in Production Planning and Implementation check list meetings / reviews.

Environment: J2EE, HTML, XML, Weblogic, Oracle, QTP, VB Script, Quality Center, Web Services, REST, SOAP UI, WinMerge, Toad, SharePoint, PuTTY TerminalEmulator, Windows XP and Linux/Unix.

Confidential, Columbus, OH

QA Analyst

Responsibilities:

• Reviewed Business Requirement Documents and the Functional specifications
• Analyzed the Business Requirements Specification, System Requirements Specification and User Interface Specification documents
• Created Test plan, Test Design and responsible for implementation of Test cases as Automated Test Scripts
• Developed test cases to perform Manual and Automated testing on the application.
• Designed detailed test cases based on design documents, UI wire frames and test specifications.
• Developed test scripts on application using QTP to perform regression and functional testing.
• Inserted GUI checkpoints, Database Checkpoints, Text checkpoints and Bitmap checkpoints in QTP using VB Script.
• Automated and validated Frontend screens related to deferent types of Policies, Coverages, Ratings, Forms, Billing related screens etc with QTP
• Performed data driven testing and validated the test results.
• Worked with Oracle for testing database integrity using TOAD tool.
• Created various User Defined Functions for script enhancements and to verify the business logic.
• Reported bugs using Quality Center.
• Handled exceptions during Execution using inbuilt exception handling and created various exception handlers using complied module.
• Involved in testing the applications of Resolute Professional Billing system.
• Managed the overall testing effort, including coordination of Testing personnel and Test Lab resources.
• Validated the data by using SQL extensively
• Analyzed the Results and provided key metrics to the management.
• Participated in bug triage meetings with developers to validate the severity of the bug and responsible for tracking of the bug life cycle using Quality Center.
• Involved in Positive data Testing, Negative data Testing, and Boundary Testing
• Developed and maintained test Data Matrix, Test Case Library and reported test status to Manager.
• Created the Quality Assurance documentation, streamlined processes and reported technical problems to technical team.

Environment: QTP, Quality Center, Windows XP, Linux/Unix, Java, J2EE, PHP, XML, HTML, Oracle, Weblogic, VB Script, TOAD, SQL

Confidential, Pittsburgh, PA

QA Tester

Responsibilities:

• Analyzed Performed Regression Testing on weekly builds using WinRunner
• Maintained System Test databases and also written scripts for Back-end testing.
• Generated the detailed reports of the Bugs, Pass/Fail report and comparison chart.
• Worked with development team to ensure testing issues are resolved on the basis of using Defect Reports.
• Generated Bug-reports and participated in defect meetings.
• Involved in preparing the scenarios and schedules for Test cases Planning, Design, and Execution once got Requirements from BA team.
• System requirements, specifications and developed Test Plans, Test Cases to cover overall QA System Testing.
• Worked closely with Customer Business Unit Managers, Stakeholders and Functional Subject Matter Experts (SME).
• Performed positive and negative testing using Win Runner.
• Developed Test scripts for Functionality and Data Driven Tests.
• Performed Back-end testing manually by generating SQL queries for System Test Databases.

Environment: Win Runner, TestDirector8.0, C#, ASP.Net, VB.Net, FLASH, XML, VBScript, Oracle, Windows NT/2000.

Confidential

Sr. QA Tester

Responsibilities:

• Worked closely with development team to discuss the design and testing aspects of the applications to design the Test Plan.
• Analyzed the business requirements document to formulate the Test Cases and test plan.
• Documented Test Cases corresponding to business rules and other operating conditions.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Performed Positive and Negative testing.
• Conducted Functional, Regression and System testing.
• Conducted Manual Testing for the entire application.
• Gathered requirements for UAT (User Acceptance Testing) and created Scripts based on business.
• Created Test data to support the User Acceptance Test Cases.
• Wrote the SQL queries to validate the data created in backend.
• Involved in Planning and Implementation tasks and schedule check list meetings / reviews.
• Responsible for weekly status meetings showing progress and future testing efforts.

Environment: Microsoft Visual Studio, BizTalk, SQL Server, CICS, DB2, JCL, Automated Fare Collection System, Windows, Visual Source Safe

Confidential

QA Tester

Responsibilities:

• Involved in preparation of Test Design and Test Plan.
• Performed Installation Testing on the application.
• Performed Smoke Testing on the application.
• Developed Test Cases for various forms of the application manually.
• Performed Functional Testing, Black Box Testing, and Regression Testing.
• PVCS Bug Tracker was used to track bugs.
• Regression testing done using WinRunner on the application.
• Perform web test using Win Runner for checking page contents, broken links, web objects, frames and tables.
• Reported the bugs to the Q/A Manager and the developers by Test Director.
• Performed GUI checks on properties of objects in the application.
• Performed System, Functionality and Operability Tests.
• Tested the entire functionality of the application.

Environment: WinRunner, TestDirector, HTML, UNIX, Oracle, PVCS, Java, Servlet Programs, Java Script, Windows NT/98