SUMMARY

• Over 7 years of extensive experience in Software Quality Assurance Manual and Functional testing.
• Extensive experience on Web and Mobile Application testing on different Operating System platforms.
• Experienced in all phases of the SDLC starting from Requirements gathering, Analysis, Design, Development, Testing and post production support.
• Identified Test Requirements, prepared and executed Test Plans, Test Scripts and Requirement Traceability Metrics.
• Explicitly work experience in testing with minimum requirement documents.
• Strong analytical experience in functional specifications, and application rules based on specific: Functional Testing, Regression Testing, System Integration Testing, GUI Testing, Database Testing, Positive - Negative and Interface Testing.
• Hands on experience using Mainframe database system for banking applications.
• Explicitly working experience with Offshore team and onsite coordination
• Participated in application/document Change Request, Review and Approval process.
• Strong experience in creating Test Plans, converting and documenting requirements into Test Cases.
• Extensive experience in Manual Testing, Automated Testing using Quick Test Pro both on UNIX and Windows Environments.
• Experience in testing Desktop, Client Server, Web Applications and Mobile applications.
• Experience in testing database applications of RDBMS in Oracle and SQL Server.
• Experience in writing T-SQL, PL/SQL statements in Oracle and SQL Server databases.
• Proficient in Backend Testing and Data Integrity Testing using Main frame system.
• Experience with Test Automation, Test Management and Tracking tools.
• Experience in Developing Test Plan, Test Scenarios, Test Cases and Test Reports.
• Extensively used ALM 11/Quality Center, Rational Clear Quest for requirements tracking, defect tracking, results and status reporting.
• Experience in SDLC and software methodologies including Agile and Waterfall.
• Experienced in providing the knowledge transfer to the fellow team member based on lesson learnt after completion of each project.
• Strong analytical and communication skills combined with the ability to work independently under minimal supervision and also perform as an integral part of a team.

Areas of Expertise

• SDLC (Software Development Life Cycle): Hands on experience in following the SDLC methodologies starting from Project Initiation, Analysis & Design, Testing, Deployment and post production maintenance
• BusinessSystemsAnalysis& Design
• Project ImplementationMethodologies (Waterfall, Agile)
• Documentation (Functional Specification, Analysis & Design Documentation, Test Scripts, Test Plan etc.)
• Risk mitigation strategies

TECHNICAL SKILLS

Testing Tools: Quick Test Professional 9.5/ 9.2/ 8.2

Test management / Track: ALM 11, QC 10.0/ 9.2/9.0, Test Director 7.5

Operating Systems: Windows 7/ Vista/XP/NT, UNIX, DOS

Languages: Basic C, SQL, Java Script, VB Script, HTML.

Databases: Mainframe, DB2, Oracle 8i/9i, SQL Server 2000, TOAD.

Web/App Servers: WebSphere, WebLogic, JBoss

Software Packages: MS Project, MS-Office- PowerPoint, Word, Excel, MS Outlook

PROFESSIONAL EXPERIENCE

Confidential, Erie, PA

QA Lead

Responsibilities:

• Involved in Business Requirement Review walkthrough, Technical design document walk through
• Reviewed and analyzed user and business requirements and prepared Test Plan.
• Participated in Test Process Improvement discussions and devised the training and Strategies to implement and enhance the Testing process.
• Understanding the Business Requirements,Writing and Executing test cases using ALM/Quality Center 11.
• Performed Regression testing, Functional testing, System integration testing, Sanity testing and User acceptance testing.
• Performed User acceptance testing (UAT)
• Used Defect tracking system to report errors in the various releases of the application.
• Generated the detailed defect reports,and Execution status reports with Execution graphs from QC sent to entire Project team as well QA team.
• Responsible for status reports like daily status reports, Test Result Report and weekly status reports to QA manager to ensure testing progress.
• Categorized the Test cases, Requirements and map them to ensure proper test coverage. Extensively worked with Agile and Waterfall methodologies
• Set up test cases, test sets, and defects in Quality Center/ALM 11.
• Conducted functional testing, UI testing and regression testing to ensure that no other existing functionality impacted with added/modified functionalities in several small deployments.
• Worked with development team to ensure testing issues are resolved on the basis of using defect reports from QC/ALM.
• Attended Change Request meetings to document changes and implemented procedures to test changes, attended Bug Scrub meetings with developers, QA team
• Mapped the Requirements to the test scripts and preparing the Requirement traceability Matrix in Quality Center.
• Tested compatibility of application with Internet Explorer, Mozilla Firefox, and Google Chrome.

Environment: .Net, XSLT, jQuery, Quality Center/ ALM 11, Windows 7, Java Script, XML, MS Outlook, Internet Explorer, Mozilla Firefox, Google Chrome, Microsoft SharePoint

Confidential, Cincinnati, OH

QA Lead

Responsibilities:

• Studied and analyzed the Functional Requirements Specifications.
• Working with different applications on different Mobile Operating System
• Coordinating issues with Citi team as well as Citi’s third party vendors Google, Kony.
• Conducting the Functional, System, Integration and Regression testing for Functionality of the web application and Mobile applications.
• Coordinating strongly with offshore team and onsite teams to provide the project deliverables on time.
• Converted user requirements from functional requirement specifications.
• Analyzed user and business requirements and prepared Test Plan.
• Written test cases and performed Manual Testing like Positive Testing and Negative Testing.
• Developed test cases/ test scripts for the application, executed the Application and raised the defects in the Quality Center.
• Extensively worked with the Quality Center 10.0 for bug tracking. Prepared and loaded test scripts in the Test Plan and executed them in the Test Lab.
• Responsible in functionality testing of the Mobile applications.
• Testing of application at module level and system level for quality of the software.
• Perform Web based and Client/Server Black and Grey box testing in a Windows and UNIX Environment.
• Representing team and communicating concerns with the project team.
• Developed test scenarios and test procedures based on the test requirements.
• Generated the daily execution status reports and daily defect status report in Quality Center to review in the meeting.
• Extensively worked on Waterfall and AGILE Methodology for short interval of builds and releases.
• Worked on IBM Mainframe for Credit card test data maintenance as well as Account.
• Participated in daily Scrum meetings with Business and Developers to develop test scripts.
• Participated in the review meetings, walk throughs with SME’s and business.
• Created and executed complex SQL queries to the Oracle Database to validate and test data using TOAD.
• Worked closely with the developers to get the immediate resolution to the defects.

Environment: Microsoft .Net Application(C#.Net, ASP.Net),Oracle 10g, Quality Center 10.0, IBM Mainframe, Windows XP, UNIX, HTML, Java Script.

Confidential, Wayne, PA

Sr. QA Analyst

Responsibilities:

• Involved in developing Performance QA strategy and in writing and implementation of the test plan and various test cases.
• Involved in testing of the application manually and tested the design and functionality of the application (total flow from ordering, billing, provisioning systems).
• Created Test Scenarios based on business requirements.
• Wrote System Integration test cases and functional test cases using Quality Center.
• Developed detailed UAT test cases from technical system requirements documents to meet deadlines and verify system functionality as per the requirements.
• Conducted the Functional, System, Integration and Regression testing for Functionality of the web application.
• Performed Database testing, writing SQL statements and validating the data.
• Converted user requirements from functional requirements specifications.
• Written test cases and performed Manual Testing like Positive Testing and Negative Testing.
• Developed test cases/ test scripts for the application, executed the Application and raised the defects with the help of Quality Center.
• Responsible in functionality testing of the application.
• Testing of application at module level and system level for quality of the software.
• Developed test scenarios and test procedures based on the test requirements.
• Generated the daily execution status reports and daily defect status report in Quality Center to review in the meeting.
• Participated in daily Scrum meetings with Business and Developers to develop test scripts.
• Participated in the review meetings, walk throughs with SME’s and business.
• Extensively worked on AGILE Methodology for short interval of builds and releases.

Environment: Microsoft .Net Application(C#.Net, ASP.Net),Oracle 10g, Quality Center 10.0, TOAD and Windows XP, UNIX, HTML,Java Script.

Confidential, Miami, FL

Sr.QA Analyst

Responsibilities:

• Designed, documented and implemented processes for creating and maintaining customer websites, databases, information technology systems, e-commerce / web stores and other software products.
• Analyzed user and business requirements and prepared Test Plan and created test cases in Mercury Quality Center
• Developed Test Cases to validate business logics.
• Reviewed the change requests, analyze the Entity Relation Diagrams, user cases and develop test cases
• Categorized the Test cases, Requirements and map them to ensure proper test coverage
• Set up test cases, test sets, and defects in Quality Center.
• Validate the SQL, Triggers and Procedures for appropriate functionalities
• Performed through Database functionality tests and verified the Business Logic Implementation by constructing and executing several SQL statements.
• Reported software anomalies in accordance with the internal procedures.
• Provided testing the GUI consistency against different browsers (running on windows) against various screen resolutions.
• Tested broken links, navigation, forms, printing and usability.
• Analyzed complains and suggestions coming from customers and reproduced them for developers.
• Execute the transactions manually and verify the back end functionalities and data exploitation.
• Conducted functional tests and executed test cases to validate the adhoc reporting/Queering features.
• Manage and track the defects in Quality Center.
• Analyzed the application transactions and develop load test scenarios
• Monitor the Log files through UNIX and Validated the same in Log table in database

Environment: Oracle Applications, Quality Center 9.2, Oracle 9i,VB Script, Excel, PowerPoint.

Confidential, Boston, MA

QA Tester

Responsibilities:

• Reviewed the Business Requirements document with the business and development team to understand the architecture and functionality of the application.
• Enhanced the scripts bydescriptive programming,Parameterization,synchronization points,check points, regular expressionandassociatingfunction libraries.
• Involved in implementing theAutomation Frameworks and used various customized tools for the process ofkey driven testing and data driven testing.
• Coded in VB for some of the functions in the frameworklibrary files, environmental filesindescriptive programming. And automated result which includes its snapshots in html.
• Developed variousobject repositoriesto develop effective scripts and designed master Scripts so as to invoke sub scripts.
• Involved in different phases of SDLC and Agile methodology.
• Attended in scrum meetings with Business Analysts and Software Developers.
• WroteSQL, PL/SQLqueries to access the data from the database tables and crosscheck the results to perform theBack End Testing.
• Executed thetest scriptson different releases and validated the actual results against the expected results.
• Analyzed and developed the test results reports.
• Debug the Test Scripts, created Batch tests, verifying the Test results and reporting the defects toTest Director.
• Also took part in the daily standup meetings with Sr. Business Analyst and managers and understood various process plans, business process, and functionality in detail.

Environment: Visual Basic, Oracle, Test Director 7.5, QTP 8.2, Windows XP, MS Outlook Express, XML Web Services, Excel.