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Qa Tester Resume

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Atlanta, GA

SUMMARY

  • Experience delivering, implementing and extending Microsoft Dynamics Customer Relationship Management (CRM) application.
  • Experienced in Configuring Microsoft Dynamics CRM Online E - mail Router with Exchange Online.
  • Develop plug-ins, create workflows, and configure the integration of MS Dynamics CRM with existing website.
  • Hands on experience in configuring Microsoft Dynamics CRM 2011/2013with Microsoft Outlook.
  • Upgrading of Microsoft Dynamics CRM 2013 to Microsoft Dynamics CRM 2015
  • Expertise in analyzing the Business Specifications and writing, executing and maintaining Test Plans, Test Cases, Test Results and generating software defect reports.
  • Worked as Manual Tester for Telecom client and have experience in Requirement Reviews, Test Case Designing, Execution, Defect Identification and Tracking.
  • Develop plug-in, custom workflow activities consuming MS Dynamics CRM web services using CRM SDK.
  • Provided support to the other dependent teams (Ordering EASE Team) and answering their queries.
  • Experienced in Configuring new MS Dynamics CRM entities and forms to support changing business needs.
  • Ability to interact with Developers regarding Testing status and Defect Change Tracking.
  • Hands-on experience in developing reports and chart customization.
  • Involved in Active Directory users and groups management.
  • Involved Implement and maintain data integration mapping within the application.
  • Excellent team player with problem-solving and trouble-shooting capabilities
  • Logged the Defects and properly handled the issue resolution.

TECHNICAL SKILLS

Dynamics: CRM 2011/2013/2015, CRM SDK,CRM forms, screens, views, workflows, reports

Languages: C#, Java,J2EE

OS/Network: MS-DOS, UNIX,Autosys, Linux, Mac, Windows 2003/XP/NT/Vista

Testing Tools: Manual testing, Tracking of Bugs, Preparing Bug Reports, Design of Test cases, Execution of Test cases, Creation &Knowledge of Test Plan.

Web/Protocols: HTML, HTML5, XSL, Spring Hibernate, Perforce.

Scripting Languages: Java Script Unity 3D Game Engine

Strengths: Microsoft Dynamics CRM:

Customizing Forms: Creating Entities, Workflows.

Managing Relationships: Managing Security Roles

PROFESSIONAL EXPERIENCE

Confidential, Bothell, WA

Microsoft Dynamics CRM Developer

Responsibilities:

  • Designed, developed and supported Microsoft Dynamics applications.
  • Upgrading of Microsoft Dynamics CRM 2013 to Microsoft Dynamics CRM 2015.
  • Involved in integration of Microsoft Dynamics CRM with other enterprise level applications.
  • Involved in Customization forms, views, entities, attributes, relationships, and entity mappings.
  • Involved in migration of Microsoft Dynamics CRM from older versions to the most recent ones.
  • Developing reports, charts and dashboards for specific business requirements.
  • Involved in installation of reporting extensions CRM 2013
  • Escalate Issues and accommodate change request from Clients
  • Troubleshot and solved follow-through issues of each department.

Environment: Microsoft CRM on-Premise 2013/ online 2015, CRM forms, screens, views, workflows, charts, reports.

Confidential

Microsoft Dynamics CRM Developer

Responsibilities:

  • Designing, developing, testing, and documenting modifications to the system.
  • Involved in Customization forms, views, entities, attributes, relationships, and entity mappings.
  • Building the MS Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
  • Designed and implemented custom CRM plugs-ins and workflows
  • Testing of Microsoft CRM Dynamics Customization
  • Involved in installation of reporting extensions CRM 2013
  • Test Planning and Execution under Agile Methodology.
  • Escalate Issues and accommodate change request from Clients
  • Troubleshot and solved follow-through issues of each department.

Environment: Microsoft CRM Premise 2013/ online 2015, CRM forms, screens, views, workflows, charts, reports

Confidential, Atlanta, GA

QA Tester

Responsibilities:

  • Worked as a QA Tester and responsible for analyzing and understanding the requirements.
  • Performed the execution of the test cases and tested the application features like My Bill, Plan, Features, Profile, Support and Usage Info.
  • Worked closely with the development team to get the QA activities done effectively.
  • Responsible for creating the Test plan and the Test cases.
  • Extensively involved in Build Verification Testing, Functional Testing.
  • Logged the Defects and properly handled the issue resolution
  • Responsible for providing the daily testing status.
  • Took part in Requirements walkthrough meetings
  • Maintained all the Test results

Environment: Rally for Defect & Test Case Management, Java/C#, JavaScript Unity 3D Game Engine, HTML, HTML5, Autodesk Maya 2012 SQL, PL/SQL, Unix, J2EE(EJB, JSP, Servlets), Struts, Spring Hibernate, XML, Perforce, FMOD Designer Sound System.

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