Qa Tester Resume
Atlanta, GA
SUMMARY
- Experience delivering, implementing and extending Microsoft Dynamics Customer Relationship Management (CRM) application.
- Experienced in Configuring Microsoft Dynamics CRM Online E - mail Router with Exchange Online.
- Develop plug-ins, create workflows, and configure the integration of MS Dynamics CRM with existing website.
- Hands on experience in configuring Microsoft Dynamics CRM 2011/2013with Microsoft Outlook.
- Upgrading of Microsoft Dynamics CRM 2013 to Microsoft Dynamics CRM 2015
- Expertise in analyzing the Business Specifications and writing, executing and maintaining Test Plans, Test Cases, Test Results and generating software defect reports.
- Worked as Manual Tester for Telecom client and have experience in Requirement Reviews, Test Case Designing, Execution, Defect Identification and Tracking.
- Develop plug-in, custom workflow activities consuming MS Dynamics CRM web services using CRM SDK.
- Provided support to the other dependent teams (Ordering EASE Team) and answering their queries.
- Experienced in Configuring new MS Dynamics CRM entities and forms to support changing business needs.
- Ability to interact with Developers regarding Testing status and Defect Change Tracking.
- Hands-on experience in developing reports and chart customization.
- Involved in Active Directory users and groups management.
- Involved Implement and maintain data integration mapping within the application.
- Excellent team player with problem-solving and trouble-shooting capabilities
- Logged the Defects and properly handled the issue resolution.
TECHNICAL SKILLS
Dynamics: CRM 2011/2013/2015, CRM SDK,CRM forms, screens, views, workflows, reports
Languages: C#, Java,J2EE
OS/Network: MS-DOS, UNIX,Autosys, Linux, Mac, Windows 2003/XP/NT/Vista
Testing Tools: Manual testing, Tracking of Bugs, Preparing Bug Reports, Design of Test cases, Execution of Test cases, Creation &Knowledge of Test Plan.
Web/Protocols: HTML, HTML5, XSL, Spring Hibernate, Perforce.
Scripting Languages: Java Script Unity 3D Game Engine
Strengths: Microsoft Dynamics CRM:
Customizing Forms: Creating Entities, Workflows.
Managing Relationships: Managing Security Roles
PROFESSIONAL EXPERIENCE
Confidential, Bothell, WA
Microsoft Dynamics CRM Developer
Responsibilities:
- Designed, developed and supported Microsoft Dynamics applications.
- Upgrading of Microsoft Dynamics CRM 2013 to Microsoft Dynamics CRM 2015.
- Involved in integration of Microsoft Dynamics CRM with other enterprise level applications.
- Involved in Customization forms, views, entities, attributes, relationships, and entity mappings.
- Involved in migration of Microsoft Dynamics CRM from older versions to the most recent ones.
- Developing reports, charts and dashboards for specific business requirements.
- Involved in installation of reporting extensions CRM 2013
- Escalate Issues and accommodate change request from Clients
- Troubleshot and solved follow-through issues of each department.
Environment: Microsoft CRM on-Premise 2013/ online 2015, CRM forms, screens, views, workflows, charts, reports.
Confidential
Microsoft Dynamics CRM Developer
Responsibilities:
- Designing, developing, testing, and documenting modifications to the system.
- Involved in Customization forms, views, entities, attributes, relationships, and entity mappings.
- Building the MS Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
- Designed and implemented custom CRM plugs-ins and workflows
- Testing of Microsoft CRM Dynamics Customization
- Involved in installation of reporting extensions CRM 2013
- Test Planning and Execution under Agile Methodology.
- Escalate Issues and accommodate change request from Clients
- Troubleshot and solved follow-through issues of each department.
Environment: Microsoft CRM Premise 2013/ online 2015, CRM forms, screens, views, workflows, charts, reports
Confidential, Atlanta, GA
QA Tester
Responsibilities:
- Worked as a QA Tester and responsible for analyzing and understanding the requirements.
- Performed the execution of the test cases and tested the application features like My Bill, Plan, Features, Profile, Support and Usage Info.
- Worked closely with the development team to get the QA activities done effectively.
- Responsible for creating the Test plan and the Test cases.
- Extensively involved in Build Verification Testing, Functional Testing.
- Logged the Defects and properly handled the issue resolution
- Responsible for providing the daily testing status.
- Took part in Requirements walkthrough meetings
- Maintained all the Test results
Environment: Rally for Defect & Test Case Management, Java/C#, JavaScript Unity 3D Game Engine, HTML, HTML5, Autodesk Maya 2012 SQL, PL/SQL, Unix, J2EE(EJB, JSP, Servlets), Struts, Spring Hibernate, XML, Perforce, FMOD Designer Sound System.