SUMMARY

• Around 7 years of expertise in Quality Assurance and Testing of large and complex software systems.
• Extensive experience in all phases of Software Development and Testing Life Cycle such as Water Fall, Agile model with Scrum methodology.
• Extensive Experience with Quality Center and Rational Tools like RMT, Test Manager, Clear Quest, Clear Case and Requisite Pro.
• Proficient in all phases of testing such as Functional, Regression, System and User Acceptance
• Test and Data Base Testing using SQL in SQL Developer, TOAD, T - SQL.
• Experience in testing Health Care Domains in different Environments
• Experience Facets 4.71/4.51/4.41/4.31, Facets Claims processing and Data Ware housing.
• Experience in NetworX Application and NetworX Pricer Applications of Trizetto.
• Experience in Manual, Backend and ETL testing using the Data Stage and Using the LDAP Admin tool.
• Experience in using the UNIX Commands to view the log files and moving the log files and writing the Shell Scripts.
• Proven experience in Requirement Verification, Validation and creating Test Plan, Test Cases, Test Reports.
• Experience in Testing the Business Process Management (BPM) Suite APPIAN Application.
• Experience in Executing the Batch Jobs using Flux and Creating XML files using XML Spy.
• Experience in using the Automation Tools Win Runner and SOAP UI tool for Web Services.
• Created Test Suite, Assertions and Data Source connections in SOAP UI.
• Experience in Communicating with Off-shore team and Application Third Party Vendors and Clients.
• Sound knowledge in Automation Tools, Quick Test Professional, Load Runner, Selenium IDE, RC and Reporting Tool B.O and Micro Strategy,
• Ability to handle multiple tasks, Work independently as well as with the team.

TECHNICAL SKILLS

Testing Tools: QTP, Win Runner, Load Runner, Quality Center, Test Director, RMT, Clear Quest, Requisite Pro, Clear Case, SOAP UI Pro, Selenium IDE, Selenium RC, SOAP UI Pro

BPM: Facets, PEGA, PRPC

Operating Systems: Windows XP/2000/Vista, Linux/Unix

Languages: Java, C,C++, VB, C#, .Net

Web Technologies: HTML, XML, XSLT, Java Script, VB Script, JSP

Databases: SQL Server, My-SQL, Oracle and MS-Access, DB2, Sybase

Web Servers: Tomcat 5.x, Web Logic, JBoss

ETL/DW: Data Stage, Micro Strategy, Cognos, Informatica 8.x

EDI/HIPAA Standards: EDIFACT, ANSI X12, NSF, HL7, HIPAA

Modeling& Project Mgt. Tools,: MS Project, MS Visio, Rational Suite

PROFESSIONAL EXPERIENCE

Confidential, Salt Lake City, UT

QA Analyst

Responsibilities:

• Analyzed the requirements for Inpatient, Outpatient, Ancillary, and Physician contract and Agreements and developed test plans.
• Developed Test Cases/Conditions for manual and Automation testing for Inpatient, Outpatient, Ancillary, and Physicians Agreements and Claims
• Developed the Test Data for different Inpatient, Outpatient, Ancillary, and Physicians Claims with relevant agreements in FACETS 4.51
• Created the Test Claims for Different Service diagnosis and procedures in IFacets.
• Used Networx Modeler for Verify the updated Agreements Contracts.
• Used Networx Pricer for Verify the updated Pricing for Service Procedures.
• Used Main Frame Topps, LRSP for Verify the Pricing for different quarters for different Services.
• Verify and Validated the Provider and Provider Group.
• Verify the Active member benefits updates in IFACETS
• Verify and Validate the Pricing in Production for different Claims of outpatient, inpatient, Physicians
• Developed the Test Claims and Adjudicated them to determine the members payment in the IFacets.
• Verified the user-defined warning messages for Subscriber/Family application for use in
• Claims processing and Customer Service.
• Verified the user-defined Error Messages Incorrectly Entered Claims
• Created the Test Data for Nurse, Nurse Manager, Care Manager, Provider, Patients.
• Verified the Nurse, Nurse Manager, Care Manager, Provider, Patients
• Created the Test Data for 24 hrs Nurse lines UM, DM, CMS Cases, Events and Activities.
• Verified the 24 hrs Nurse lines UM, DM, CMS Cases, Events and Activities.
• Schedule the Eligibility, Eligibility, 24hrs Nuline, patients data Jobs.
• Developed the Test Cases for GetAAMember webservice, GetAAMemberPlanId, GetMemberParticipation WebService etc.
• Used SOAP UI for Testing different to get request and response.
• Created WSDL using SOAP UI.
• Peformed Functional, Regression Testing on CareRadius, Care Advance Application.
• Peformed Functional, Regression Testing on Active RN Web Application.
• Peformed Functional, Regression Testing on CareRadius View, Application.
• Verified the Providers, Patients, Care Manager’s on the CareRadius and Care Advance.
• Developed different SQL Queries using functions, joins and sub queries to retrieve the relationship among the Provider’s, patients and care managers of CareRadius and Care Advance.
• Tested the data mapping to/from legacy to CareRadius and Care Advance through XML that will be used to populate the oracle database.
• Used Rational Robot for Defect Reporting and tracking.
• Extensively used selenium RC using Java to create automation scripts.
• Performed Data Capture and Validation from dynamic tables, drop down lists,html trees using selenium methods
• Extensively worked with excel logs, using selenium methods captured screenshots to the log files.
• Handled Exceptions that halt Test Execution
• Extensively worked with Regular Expressions and Pattern-based Verification
• Programmatically search for web object using selenium methods
• Created reusable modules to reduce script maintenance
• Modified scripts to extend the capability to test the application
• Tested multiple domains in a single test script
• Used tools to help identify XPath.
• Worked with SME’s to develop different Test Scenarios in claims processing.
• Used Third Party Citrix Web to use and access the IFACETS and Rational Testing Tools.
• Used Rational Robot for Functional and Regression Testing.
• Used BOS Ticket System for Production Claims Processing and Pricing Issues
• Interacted with Business users and BA’s and Benefit Coders regarding the Requirement Issues

Environment: Trizetto Facets 4.71/4.41, Pega V5.1, Quality Center 10, Sybase, UCDS, Healthenet, Networx Pricer & Modeler, SFA, TIGER 2.0 (Testing Interface Generating Expected Results), BART, Content Manager, LRG, HIPPA, Lotus Notes, Selenium IDE, Selenium RC,MS - Visual Source Safe (VSS), Windows XP.

Confidential, Sterling VA

Sr. Business/QA Analyst

Responsibilities:

• Reviewed Business Requirements, Functional and Technical specifications with business analyst and QA manager to learn the functionality and process.
• Involved in preparing Test Plan and defined the testing approach, resources and time lines.
• Worked with other team members and conducted the weekly status meeting to make sure the all team members are on the same page.
• Keep motivated the other team member and resources to get the job done on time.
• Wrote Test Cases in Excel based on Technical and Functional Specifications and upload them in Mercury Quality Center.
• Maintained Requirement Traceability Matrix (RTM) to make sure that test plans were written for all the requirements.
• Performed data validation according to data mapping document with data conversion logics from source system and target system.
• Tested Applications using Quick Test Pro with different sets of data.
• Created page checkpoints to test the properties and contents of the web page using Quick Test Pro.
• Provide management with metrics, reports, and schedules as necessary and participated in the design walkthroughs and meeting.
• Created and maintained SQL Queries for back-end testing.
• Created and managed data base trigger and subprogram using SQL.

Confidential, NC

QA Analyst

Responsibilities:

• Reviewed Business Requirements with Project Manager and Lead Developer to learn the functionality of the application.
• Involved in preparing Test Plan and Test Cases based on business requirements.
• Wrote Test Cases in Excel based on Technical Specifications, Functional Specifications and Business rules for online application system.
• Authored Test cases for HIPAA EDI Transactions 270/271, 276/277,837/835.
• Tested HIPAA Transactions and Code Sets Standards according to the test scenarios such as 270/271, 276/277,837/835 transactions.
• Executed Test cases manually by composing 270, 276,837 EDI files and dropped inbound and check response 271,277,835 using interleaves and outbound.
• Involved in working on real time test harness.
• Wrote automated test scripts using QTP.
• Tested use interface and navigation controls of the application using Quick Test Pro.
• Recorded scripts in QTP to perform Functionality testing.
• Used VB scripting in the expert view to enhance the scripts.
• Created text area checkpoints to test the properties of the text in the application using QTP.
• Authored and executed Test cases manually for Tiered Benefit and mapped from website to PMHS.
• Responsible for writing the Test Cases and Test Scenarios based on the Functional Specification and Technical Specification in Excel and exported them in Mercury Quality Center.
• Worked on Mainframe TSO, ISPF environment to verify data.
• Logged errors reported defects, determined repair priorities, did regression testing and close by using Mercury Quality Center.
• Performed Integration Testing with PMSH, LRSP and Website, System Testing and Regression Testing.
• Responsible for performing User Acceptance Testing.

ENVIRONMENT: Windows, DB2, Oracle, Quick Test Pro, Mercury Quality Center, MS Excel, MS-Visio, File Aid

Confidential, Denver, CO

QA Specialist

Responsibilities:

• Developed Test Plan and overall Test Strategy for the program.
• Developed Test Cases and Test Scripts for System and UAT Testing.
• Tested all applications End-End Manually.
• Performed Business Analysis, Requirement Analysis and Data Analysis.
• Used Requisite Pro for requirements management and Clear Quest for defect tracking
• Running Test Suites from Test Manager.
• Tested the Interfaces and management reports.
• Validated the reports and files according to HIPPA X12 enforced standards
• Tested the claims on Mainframes (Using QMF) by writing SQL queries.
• Worked with batch jobs (JCL) on Mainframes.
• Tested the EDI/X12 transactions (270, 271, 837, 835).
• Worked different 837 Claims like Medical, Hospital, and Dental
• Tested the User interfaces for the Health care web application
• Validated the integration of applications with Facets, which manages the customer service, claims, membership, care facilitation and appeals.
• Validated the batch production of documents and transaction-driven documents.
• Developed and executed various scripts using Rational Robot for automated testing of each individual functionality of the applications
• Performed volume testing by transmitting batch files and validating them.
• Recommending continuous process improvement, maintain QA standards and artifacts.
• Validated the data by using SQL extensively.
• Developed Test Summary Reports and participated in GO / NO-GO meetings.
• Tracked defects using Clear Quest & Conducted Bug-Review meetings.
• Coordinated with Business, Providers, Project Managers and Developers

Environment: Facets 4.31, Mainframes (COBOL, JCL, CICS, QMF, DB2), Java, Java script, HTML, Oracle 8i/9i, TOAD 7.0, Clear Quest, Rational Suite 7.0.1, Windows NT, Ms-Project, Visio, MS-Office.

Confidential, Baltimore, MD

QA Tester

Responsibilities:

• Created Test Plans, Test Cases from Requirement Specifications and created various negative and positive tests.
• Analyzed technical design and functional documents to determine requirements.
• Worked with Business Analysts to understand the functionality of the application.
• Participated in test case review meetings with the business owners and developers to ensure all business scenarios and test conditions are captured.
• Responsible for conducting Bug Triage Meetings and generating Testing Status
• Reports and Manage defect logs, monitor issues and risks.
• Support Business Users in conducting UAT Testing by ensuring all UAT Documentations are complete and support the business users in developing the UAT Test Plan and establishing testing scope.
• Used Quality Center for Test case Designing, Test Analysis, Test Execution, Defect Tracking and Test Evaluation.
• Responsible for testing custom reports and Performed Back-end testing using SQL Queries.
• Involved in verifying the process, exception and error output UNIX logs.
• Involved in testing CR’s for Invoices, Post Enrollment Kit and NY SPAP for UA with Facets.
• Responsible to perform various tests like Integration testing, Regression testing, Functional testing, and User Interface testing.
• Participated in various meetings and discussed Enhancement and Modification Request issues (Change Requests).
• Worked with the developers to make sure the defects are fixed and re-tested.
• Worked on Agile methodology.

Environment: Oracle 10g, Facets 4.31, UNIX, Win NT, Quick Test pro, Quality Center, WinRunner, QTP, MS - Office Tools, Java, J2EE