SUMMARY:

• I am a QA professional looking to build on my experience in the financial industry. Well versed withQAstandards and methodologies and hands - on knowledge of all phases of the Software Development Life Cycle(SDLC)and Software Testing Life Cycle (STLC). With 3+ years’ experience with Selenium WebDriver, Responsible for end-to-end testing projects to ensure the project is successfully planned and executed. Experienced in preparing test plans, test scenarios, test cases and test scripts, test execution and documentation, defect tracking.

TECHNICAL SKILLS:

Technology and tools: HTML XHTML XML Network+ Course Work Design and build a network according to specifications Design and implement wiring according to specifications Build, upgrade, repair and troubleshoot PCs Build Windows Servers with the following services: active directory, Web, DHCP, File and FTP, Media streaming, Domain control, IIS, DNS Building web pages, create programs, configure routers and access points SQL, VB6, VB. NET, JavaScript, HTML, C#, XML, JAVA

PROFESSIONAL EXPERIENCE:

Confidential, Akron, OH

Software Quality Assurance Engineer

Responsibilities:

• Work with IIS web services
• Run and trouble shoot Ruby Programming Language
• Work with Jenkins to run test
• Write cucumber gherkin
• Work with Microsoft SQL all versions
• Bug epic and card tracking with Lean Kit
• Bug epic and card tracking with Pivotal tracker
• Communicate through Slack
• Work with IVG
• Work with PTK Platform Tool Kit
• Work with TIAL Telephonic Abstraction Layer
• Work with VIS VXML Interaction Server
• Work with IVG Interaction Voice Gateway
• CM Connection Manager
• SM Session Manager
• Test against Avaya switches
• Test against Genesis switches
• Test against Cisco switches
• Working on moving premise Software to the cloud
• Work with AES Avaya enablement services
• Perform Load Test with CYARA
• Set up the software on an SA “Stand alone Server”
• Set up software on an HA “High Availably Server”
• Testing TCP/IP and Voice over IP
• I have worked multiple Teams on different parts of the software
• Safe agile Practitioner

Confidential, Strongsville, OH

QA Testing Analyst

Responsibilities:

• Perform manual testing, requirement verification testing, functional testing, nonfunctional testing, and user acceptance testing.
• Well acquainted with all phases of SDLC
• Write test scripts
• Correct test scripts as per requirements
• Perform regression testing, smoke testing, exploratory testing, and direct marketing testing
• Perform ATM Transactions as per test scenario validate correct behavior
• Performed Prepaid Card testing, On-Us Card testing, Off-Us Card testing, Foreign PrePaid Card Testing
• Validate Cassette counters with RCN files
• Validate Bill count
• Validate RCN
• MKS bug tracking system
• Jira bug tracking system
• Write test scripts to test UI
• Write test scripts to test SOP
• Write test scripts to new requirements communicate with remote DEVs and Project Manager
• Write test scripts to validate functionality
• Exploratory testing
• Perform Unit testing for bug fixes with DEVs
• Perform settlement on self-service kiosks
• Validate SOP fields
• Perform hardware testing
• Perform commands and automated scripts to access Linux server files
• Validate Journal Back-end of PBK transactions
• Pull server logs and client logs
• Use SOP to troubleshoot and bring Kiosk back into service
• Remove Hardware components such as bill cassettes, printers
• Worked under Agile methodology & created Test Cases, Test Plan
• Test Tablet Banker software
• Test API first data communication
• Validate PBK/ATM server communication
• Direct marketing testing
• Validate and create tickets against Visio screen flows, Mock ups and Copy decks

Confidential, Cleveland, Ohio

QA Testing Analyst

Responsibilities:

• Was responsible for automated regression testing
• Performed manual and automated software testing worked with web service API
• Maintain Test script
• MKS and Sharepoint Bug tracking
• Created Selenium Webdriver test in TestNG framework
• Created test suites with advanced reporting using extent report
• Utilized Java /Selenium WebDriver
• Debugged .net script in Visual studio
• Used firebug/firepath to locate testable elements
• Created new Test methods” Test” with in Amtrust Framework
• Refurbished old and outdated test to run in unison with newer test
• Participated in functional design sessions, creates and executes SQL test scripts
• Used NUnit test and JUnit methodology
• Updated selenium jar files such as Selenium standalone Server and other pertinent Jars
• Downloaded and updated NuGet packages inside Visual Studio IDE
• Help to Build test solution installing drivers IE Driver, Firefox Driver, Chrome Driver.
• Record and document changes to the test Scripts
• Used Tools such as Firebug/Firepath to find web elements used to manipulated by code
• Created test within a wrapper framework to create automated dynamic test
• Create cross browser test using C#
• Created Scenarios for Regression, Smoke as well as exploratory negative test
• Helped on build of test project layouts
• Created build event scripts
• Create and configure linked items
• Monitored Selenium fail/pass test suites using NUnit and Extent Report
• Ran query accessing databases using MySQL
• Corrected scripts with programmers
• Supplied and reporting accurate data findings
• Created and maintain automated testing scenarios
• Set compliance and protocol for software behavior
• Created new automated test to verify software functionality is up to standard
• Maintained the integrity of premium calculations being generated by the system
• Updated automated test to accept known system change
• Collaborated with system developers, Business Analysts, and QA Developers to ensure software Integrity
• Updated and fixed old or broken previously existing automation test.
• Opened tickets to system developers, QA developers to fix unexpected behavior through SharePoint system.
• Responsible for signing off and going forward with the overall system update among the multiple environments of software.
• I worked on Commercial Auto, GL, BOP,ASPP, Inland Marine, BPP, CPP, Crime, EPL, ASP
• I worked on all major LOB’s cross trained and prepped for solo sign off for automation on Production night.
• I worked with the compliance team creating document as Per latest insurance Protocol on down time
• Technologies Used: SQL, VB. NET, JavaScript, HTML, C#, XML, Selenium

Confidential, Cleveland, Ohio

Technical Support

Responsibilities:

• Identified and learned appropriate software and hardware used and supported by the organization.
• Applied diagnostic utilities to aid in troubleshooting.
• Accessed software updates, drivers, knowledge bases, and FAQ’s on the Internet to aid in problem resolution.
• Performed hands-on fixes at the desktop level, including installing and upgrading software.
• Implementing file backups, and configuring systems and applications.
• Set up File Server DHCP to allow centralized access to clients.
• Setup switches/ routers as well as ran RJ45 wiring.
• Installed motherboards, RAM, NIC’s and build workstations.
• Assisted in building Web pages using JavaScript and HTML
• Manipulated Web page Attributes using CSS
• Assisted in Setup of database.
• Set up rights and permissions for file sharing
• Implemented Ideas on ways to improve network functionality
• Partition hard drives
• Set data loss recovery points
• Perform data backups

Confidential, Cleveland, OH

Systems Analyst Internship

Responsibilities:

• Worked with senior programmers to develop coding and perform software tests.
• Perform smoke Test
• Perform regression test
• Perform test on newly implemented Characteristics of software.
• Executed test case plans as per the Lead Developer and project manager
• Critically thought of ways to break code to insure code integrity.
• Applied code using C# as Per Lead developer.
• Perform manual/ automated test
• Worked in the field Collect data using Write block equipment.
• Analyzed data collected data as per project manager directions