PROFESSIONAL SUMMARY:

• I have 9 years of QA Manager/Lead experience with over 16 years of diversified experience in the field of Quality Assurance, Project Co - ordination, Testing and Software QA Analysis. I have worked in different domains such as Banking, Insurance, Investments, Health and Telecom. I have extensive experience with various kinds of testing tool like HP Quality Center 9.2,10, ALM, QTP, Load Runner, Selenium, LeanFT, Visual Studio, Team Foundation System(TFS), JIRA and SOAP UI.
• I am highly committed QA Manager/ Project Coordinator resource who has overseen and coordinated the implementation of QA and software development procedures. I have reviewed, evaluated & introduced new procedures successfully with great results. I have worked in software testing, verification and validation, quality control of software applications, process improvement initiatives and test documentation. I have excellent knowledge of testing concepts and experience in creating test data, simulate transactions, executing test cases and analyzing defects. I have worked closely with Project Manager, Business Sponsors, Development, Design, Implementation, Network teams and possess good written and verbal communication skills. I have experience in Agile and Waterfall development methodologies and Risk Based, Modal Based and Functional decomposition testing methodologies. I have exhaustive experience in Test documentation writing test plans, test strategies and defect management.
• I have contributed to key initiatives such as; project hiring (was part of the interview panel) as well he created the Skills Matrix which was used to both select and organize testing resource amongst the various projects. I have led up to 25 resources and have experience in coordinating with offshore teams. I have also acted as a single point of contact for all third party vendors and am highly experienced in leading testing efforts from beginning of the test phase to the closure of the project, providing status report to senior management, Program manager and Director of IT on regular basis. I have represented QA teams in program level meetings and have provided updates on project status. I have identified and reported risks that might impact testing and how to mitigate them accordingly. I have a very strong technical understanding of interface testing/ troubleshooting, XML and web services testing as well as detail knowledge of mobile testing using simulators, and cross platform / browser testing.
• I am proficient in using OTA API for quality centre and ALM. I have created tools in excel to automate reporting from ALM.
• I can effectively contribute to a project and utilize my s, skills, analytic, strategic thinking and leadership abilities to that I have developed through my work experience and al to deliver results. I bring enthusiasm, dedication, reliability, good work ethic, and the ability to take on new challenges to help contribute success and profitability for your company.

PROFESSIONAL EXPERIENCE:

T24 Lead Consultant

Confidential

Responsibilities:

• Reviewing manual test cases and approving them for automation readiness
• Peer review of Automation scripts
• Create automation scripts using Visual studio, Lean FT, Github for Code repository and Selenium libraries
• Reporting any defects identified during script creation to Development manager
• Provide daily status to senior management
• Attend weekly status meetings and provide update on progress
• Create manual test cases with detailed steps
• Work with functional and application analysts to clarify any gaps in functionality
• Identify valid data to be used in automation parameters for re-usability
• Get directions from weekly sync meetings and work with the team to prioritize work
• Ensure the targets were met for number of manual and automation scripts
• C# automation framework for easy maintenance
• Continuous Temenos automation testing and support
• Developed effective test automation scripts & low maintenance scripts
• Developed page object model framework using selenium C# tool
• 40% reusable methods and scalable framework for future enhancement and needs
• Existing framework is scalable with integration of various reporting structures, batch execution and parallel execution

Application Maintenance Services Manager (Technical)

Confidential

Responsibilities:

• Identify any functional impacts of the changes requested by business to the applications.
• Review and approve the configuration changes before submitting to the RM team for moving the package in other environments.
• Identify any impacts on the banking system or LOS and advice them to the project team for the new projects.
• Co-ordinate with vendors about the outstanding issue and provide details as requested.
• Work with ADS and AMS team to get the development completed on time for the in house changes.
• Triage all new tickets assigned to AMS and assign development resources to fix them.
• Represent Application services in various meetings.
• Provide weekly status report to AVP and other stake holders of the outstanding issues.
• Act as a single point of contact between business and IS.
• Review the hand off documents and approve the project sign off into Applications Services before Go-Live.
• On boarded MBS(Mortgage Backed Securities), QRM (Quantitative Risk Management), ALGO, Axiom IBM applications for Treasury.

Application Services Specialist

Confidential

Responsibilities:

• Identify any functional impacts of the changes requested by business to the lending or the banking system application.
• Configure the changes as requested by the business in the dev environment and document the process before submitting to the RM team for moving the package in other environments.
• Fix any defects identified for the changes
• Identify any impacts on the banking system or LOS and advice them to the project team for the new projects.
• Co-ordinate with vendors about the outstanding issue and provide details as requested.
• Ensure the fix provided by the vendor will not have any adverse impact before accepting the fix packages.
• Report any new issues to the vendor.
• Work with ADS and AMS team to get the development completed on time for the in house changes.
• Triage all new tickets assigned to AMS for lending and assign development resources to fix them.
• Represent Application services in various meetings.
• Provide weekly status report to AVP and other stake holders of the outstanding issues.
• Act as a single point of contact between business and IS for lending related issues.

QA Manager

Confidential

Responsibilities:

• Create, maintain test schedule and ensure the execution target is met on a daily a basis.
• Create Test Plan and test strategy documents.
• Worked in an Agile environment.
• Create material and conduct for business users related to testing processes and testing tools
• Provide support to business users in test execution for UAT testing
• Manage, assign and update defects
• Prepare and distribute daily execution status and defect status report.
• Call and chair test exit report meeting for each phase
• Chair the defect triage meeting
• Coordinate with third party developers and provide clarity on defects
• Coordinate with T24 and Accutive developers for unit testing interfaces using SOAP UI
• Implemented standard testing practices and initiated the use of Microsoft TFS for the WAVE group
• Work with the BI and document teams for making sure the existing reports work and the new reports design is as per the requirements.
• Create UAT Plan and co-ordinate with 30 business users.
• Assign tasks and get progress report from the business users.
• Approve hours/ vacations for the QA team members
• Assign tasks, monitor progress and compile overall report on test teams work on a weekly basis
• Represent QA team in environment meetings and provide approval on build deployments and share smoke test results.
• Provide status report of the executive committee including VP, Director and Project Manager.
• Estimate on resource planning, short list resume and interview potential candidates.

Project Test Lead

Confidential

Responsibilities:

• Create, maintain test schedule and ensure the execution target is met on a daily a basis.
• Create Test Plan and test strategy documents.
• Worked in an Agile environment.
• Create material and conduct for business users related to testing processes and testing tools
• Provide support to business users in test execution for UAT testing
• Manage, assign and update defects
• Prepare and distribute daily execution status and defect status report.
• Call and chair test exit report meeting for each phase
• Chair the defect triage meeting
• Coordinate with third party developers and provide clarity on defects
• Work as a point person between ATB ITSD and Confidential SAP team to co-ordinate the new transport timing and report smoke testing results
• Coordinate with SAP AGS team for unit testing interfaces using SOAP UI
• Implemented standard testing practices and initiated the use of HP ALM for the whole QA group
• Work with the BI team for making sure the existing reports work and the new reports design is as per the requirements.

QA Team Lead/ Project Coordinator

Confidential

Responsibilities:

• Report the status of the project and any road blocks to Project owner and project manager.
• Ensure testing resources have the required tool and permissions to create and execute tests.
• Identify and implement QA practices and processes for each project.
• Shortlist and interview possible candidates for QA team.
• Followed a Risk Based Testing methodology.
• Involved in unit testing with the development team
• Created and executed test cases for smoke testing
• Worked with dev team to create update release notes using Microsoft Team Foundation System
• Created and executed System test case in HP ALM tool
• Lead a team of 4 testers, allocate work and review the performance of the team members
• Coordinate with third party vendors to ensure the integration works as expected.
• Facilitate UAT members with project details and QA processes.
• Involved in Integration testing of application with other systems
• Leading a team of User Acceptance testers and providing to them.
• Created requirements traceability matrix to ensure complete test coverage
• Work with Project manager to define Release Management process.
• Work closely with business team to ensure the requirements are clear.
• Provide project updates to the testing team.
• Documented and communicated defects to the development team as per the defect management process
• Participate in status meeting and represent QA team.
• Worked with QA manager to define testing methodology to be used for the project.
• Prepare test plan and test strategy.
• Worked with the performance testing team to create load/ volume test scripts and log defects
• Review test cases and prepare test data.
• Work with the infrastructure teams and Network team to ensure the test environments are updated and available for testing.
• Worked with the developers to test the web services using soap ui
• Work with development teams to identify the root cause of a defect and business team to define an alternate solution if the actual requirement cannot be met.
• Organize and chair defect triage meetings, design review sessions.

Project Test Lead

Confidential

Responsibilities:

• Review and understand Design and Requirements, translating requirements & design into executable test conditions and executing them.
• Used the Standards, guidelines and structured methodology in conducting Manual and Automated Testing.
• Worked in an Agile software development process
• Co-ordinate and designate task to the off shore team.
• Involved in Integration testing of application with other systems
• Work with UAT testers to identify test scripts and log them in HP tracking tools
• Worked with the performance testing team to create load/ volume test scripts and log defects
• Lead a team of testers, allocate work and review the performance of the team members
• Represent QA team in project meetings.
• Involved in unit testing with the development team
• Created and executed System test case
• Documented and communicated defects to the development team as per the defect management process
• Created requirements traceability matrix to ensure complete test coverage
• Prepare framework for on device and browser testing.
• Evaluate improvement ideas submitted by team and present them to leadership, work for implementing the approved ideas across board.
• Setup and use Vmware for accessing QA environment.
• Created and executed test cases for smoke testing
• Support User Acceptance Testing effort by uploading their test cases in HP QC tool and clarifying functionality and flow. Triaging defects for UAT
• Responsible for coordinating day-to-day task and activities of test efforts in all phases of the software development lifecycle including test plan creation and execution.
• Worked with QA labs team for controlling environments and releasing code to QA environments
• Created and reviewed test cases, and documented test results and prepared test reports
• Created Test Plan and Test Case Templates for testing the entire application
• Tested the integration using XML and Web services tools Xml Spy and soap UI

UAT Test Lead

Confidential

Responsibilities:

• Establish test process for UAT
• Monitor testing progress ensuring milestones are being met
• Test estimation and planning
• The project followed waterfall methodology
• Involved in Integration testing of application with other systems
• Involved in unit testing with the development team
• Created requirements traceability matrix to ensure complete test coverage
• Lead a team of 2 testers, allocate work and review the performance of the team members
• Create Test strategy and Test plan document
• Used SOAP UI testing tool
• Define the scope of testing for the project.
• Prepare test cases and review
• Documented and communicated defects to the development team as per the defect management process
• Created and executed test cases for smoke testing
• Review entry and exit criteria for testing.
• Coordinate functional and regression testing
• Escalate risks, issues, and test system outages/problems to the Project Manager
• Arrange and facilitate defect meetings
• Create testing metrics and final test report

Confidential

Responsibilities:

• Analyzed web applications, documented detail test plans, test cases and expected results based on the business functional requirements.
• Conducted walkthroughs with the team reviewing the test plans and test cases for team input and base lining the test plan using the Agile Methodology
• Involved in Integration testing of application with other systems
• Involved in User Acceptance testing
• Documented and communicated defects to the development team as per the defect management process
• Created requirements traceability matrix to ensure complete test coverage
• Created and executed test cases for smoke testing
• Set schedule estimates, timelines, milestones for the task identified.
• Formulated UAT Test Plan and UAT Test Cases in Quality Center as per the project milestones.
• Selected and utilized appropriate tools to manage test processes, validate results, and perform various levels of testing.
• Lead a team of 6 testers, allocate work and review the performance of the team members
• Performed manual testing executing all the test cases in Quality Center 9.2 tool before switching to automation testing.
• Interacted with Developers and Business Analysts to understand the severity of the defects and assigned priorities accordingly.

Confidential

Responsibilities:

• Understanding the business requirements for Service Packs, adhoc queries and Database changes and developed test cases to test the functionality of the application.
• Created test plan and test strategy document.
• Closely interacted with Business Analyst and Software Developer to understand application functionality and navigational flow.
• Lead a team of 5 testers, allocate work and review the performance of the team members
• Involved in Technical reviews and Walkthroughs, documented the changes after reviews and walkthroughs.
• Created requirements traceability matrix to ensure complete test coverage
• Created test cases from use cases, non-functional requirements and business/ functional design documents
• Involved in meetings with Project Quality (PQ) along with the team members and superiors
• Executing SQL Queries for Database Change Testing
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes
• Documented and communicated defects to the development team as per the defect management process
• Created and executed test cases for smoke testing in HP Quality Center tool
• Prepared Test cases and Data sets using test scenarios for functional testing as documented in the test plan
• Gathered requirements for UAT as per end users requirements and participated in User Acceptance Testing
• Responsible for weekly status meetings showing progress and future testing efforts

Confidential

Responsibilities:

• Involved in writing Test Plan that detailed the testing scope strategy, hi-level test requirements and necessary resources
• Performed Positive and Negative Testing as per the requirements
• Performed Regression, Functional, System, Interface, Front-end, Back end, Negative, Positive and User Acceptance Testing
• Created test cases from use cases, non-functional requirements and business/ functional design documents
• Executed functionality testing to make sure that application works according to functional specification
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes
• Documented and communicated defects to the development team as per the defect management process
• Responsible for updating existing Test Cases against the change of requirements
• Coordinating with the Development team for defect analysis
• Interacted with business analysts and system analysts in resolving the problems
• Performed issue wise testing(functional and regression) and logged issues in JIRA tool
• Created and executed test cases for smoke testing
• Prepared test data using test scenarios for functional testing as documented in the test plan
• Responsible for weekly status meetings showing progress and future testing efforts
• Documented and tracked test scripts, test results, test analysis; reported the defects using HP Quality Center and discussed with developers to resolve technical issues

Confidential

Responsibilities:

• Prepared test plans and documented test cases for various modules of the application
• Performed Functional testing using Win Runner tool for the core business functionality
• Created test cases from use cases, non-functional requirements and business/ functional design documents
• Tested integration with PMS (Pharmacy Management Systems) automated system used within pharmacies to aid in the daily tasks including tracking Confidential t medication dispense history, inventory control, and third party billing to ensure the functionality works.
• Created and executed System test case
• Documented and communicated defects to the development team as per the defect management process
• Integration with PIN (Pharmaceutical Information System) an application that extends to a network with the inclusion of processes, data, and other resources supporting the collection, verification, and preservation of drug-related information such as prescriptions, dispenses allergies and intolerances, professional services, and other medications.
• Ensure compatibility with EMR and EHR systems
• Executed manual testing for Systems and Integration test
• Created and executed test cases for smoke testing
• Used Mercury Quality Center to document test results and defects
• Wrote SQL to access the data from the database tables and check the results
• Categorized bugs based on severity and priority and reported the defects in MQC

Confidential

Responsibilities:

• Reviewed Business Requirement Documents and the Technical Specification.
• Interacted with QA Team and users to ensure meaningful development of the scripts and simulated real time business scenarios
• Developed test cases for regression testing.
• Created test cases from use cases, non-functional requirements and business/ functional design documents
• Created and executed test cases for smoke testing
• Created and executed System test case
• Extensively involved in scripting and enhancing of TSL scripts related to this project and executed using Win Runner.
• Extensive use of Win Runner for generating scripts and also doing of backend testing using Data pools
• Developed positive and negative scenarios for the requirements.
• Performed system testing and integrated system testing.
• Performed extensive Regression testing for subsequent versions of the application using Win runner.
• Performed end-to-end testing on the release version of the software application and detected GUI bugs.
• Documented and communicated defects to the development team as per the defect management process
• Defects were tracked, reviewed, analyzed and stored in Test Director tool.
• Prepared weekly execution, defect reports and submitted it to the team lead.
• Wrote SQL queries for validating data transfer during database migration