SUMMARY:

• 9 years HP Exstream Dialogue ( ), Release 5.0.036 - 8.6.105 , Development & enhancement.
• Q/A Advisory Role, Exstream Development )
• Dialogue “Live”
• 19+ years Document Composition, combined HP Exstream & CSF;
• Recent 1 year in UNIX environment, XML, SQL, Putty, Win-SCP;
• 2 years in Lead Technical role, coaching and advising co-workers;
• 10 years ( ) in Lead Technical role, supervising 1-3 team members on different assignments;
• 4 years ( ) modest StreamWeaver, Mailstream postal discount software, hands-on usage.
• 17 years ( ) CSF (Custom Statement Formatter) Release 4.4.2, CSF Workshop Release 2.4;
• Use of Postnet, 3-of-9, IMB, 2D, OCR, Check Micro-font Barcodes (
• 15 years ( ) Win-XP, Win-2000,MS-Office 2007 & older (Word, Project, Excel, PowerPoint, VISIO, …);
• 5 years “ChangeMan”, 5 months “Endevor”, version control / change management tools.
• Exceptional written communication skills for all aspects of Systems Life Cycle development, from formal & non-technical project documents thru to post implementation.

TECHNICAL SKILLS:

Technology and Tools: Windows Enterprise Edition Server Networks, SharePopint Repositories. Windows - XP PC Workstations w/ 3270 Emulator. Agile and Waterfall systems development methodologies. Lotus Notes 6.0, Outlook, Microsoft Communicator. IBM-MVS 308X & 309X, TSO-ISPF, JES-3 & JES-2 JCL, File-Aid, Panvalet, ACF2 & RACF, SDSF, IOF. Change Management tools (ChangeMan, PICCT, CCTS, PDX / Info, Endevor).

PROFESSIONAL EXPERIENCE:

Q/A Analyst

Confidential

Responsibilities:

• Attended weekly Project Management Meetings for a Q/A team, in oversight of Exstream application development.
• Reviewed organization documentation, identified items of improvement & Best Practices for Exstream usage.
• Wrote formal suggestions & a “Best Practices Document” updates, for less experienced technicians.
• Role was heavily involved in written communication and Exstream procedure review.

Exstream Contractor

Confidential, Springfield, OR

Responsibilities:

• Applied customized language of Affordable Care Act (A.C A.) into 3 categories of Policyholder Handbooks: Individual, Small Group, Large Group, and into numerous Policy Contract documents.
• Extensive use of Section & Paragraph Composition style, with Style Sheets, TOC & 3 Levels of Headings.
• Paragraph usage of “Live” Areas, with many conditional text items & triggering Rules.
• Performed extensive Unit Testing across 3 geographical State territories, with modification of Comma-delimited “Driver” file data, for assorted customized Business Rules.
• Interacted with paralegal Users, responsible for content Accuracy.
• Made daily phone calls to Oregon, to provide Agile Methodology Scrum meeting updates on each Project.
• Work performed half on-site in Oregon, and half remotely, from home in NY State.

Exstream Contractor

Confidential, Covington, KY

Responsibilities:

• Made complex, modest and simple enhancements to numerous Design Databases in UNIX Server environments.
• Performed online & offline Exstream testing, on multitasking basis, with separate teams varied securities statements.
• Used Oracle database queries daily (SQL Navigator), used Putty, Win-SCP, XML (testing), Oxygen, Eclipse.
• Multiple upgrades of Exstream Databases to latest HP Releases 8.0.303 & 8.6.105.
• Wrote & updated many complex, multi-level Functions, debugged existing production issues & implemented solutions.
• Integral in supporting several business print campaigns to assorted large-volume Clients.
• Integral in supporting regression testing, while migrating from Solaris UNIX to Linux UNIX.
• Voluntarily assisted newer technicians, to assimilate new environment and become productive more quickly.
• Extensive use of Pipe-delimited files, tagged text, multiple-up, Barcodes, Post Script, PDF & Adobe Distiller.

CSF Contractor

Confidential, Sleepy Hollow, NY

Responsibilities:

• Mainframe CSF enhancements, Life Insurance business application
• DDL & RDL updates, COBOL modifications, JCL

HP-Exstream Dialogue Contractor

Confidential, NJ

Responsibilities:

• Mail-order Rx Drug Literature Packs (2 App’s), including Invoices, Cancellation Letters.
• “Agile” systems development methodology, “Scrum” principles.
• Development & enhancements, Exstream Release 8.0.302, Server environment w/ remote distribution.
• Guidance of less-skilled staff on Exstream features.
• Evaluation of Custom Messaging plug-in tools: MessagePoint, HP Remote Collaborator.
• Complex Formulas, custom Functions, files, Postnet OCR & 3-of-9 Barcodes.

HP-Exstream Dialogue Contractor

Confidential, Louisville, KY

Responsibilities:

• Monthly/Qtrly/.Health Insurance Explanation of Benefits (EOB), color statements, Release 7.0.060
• Maintenance & enhancements to multiple design layers & language layers, campaign messages., pie charts, bar charts, numerous components.
• Extensive testing with Control files, Exstream DB on both, MS-Access & SQL platforms, during the project

HP-Exstream Dialogue & CSF Contractor

Confidential, Pennington, NJ

Responsibilities:

• Acted Lead Technical role, teaching and advising on installation requirements, procedures & documentation
• Monthly Brokerage /.Banking Combined, Tax-529, Trust Statements
• Government regulatory enhancements, assorted fine-print enhancements, extensive testing.
• Mainframe and PC tools used to create/modify test conditions, “Endevor” version control usage.
• Teammate guidance, recommendations for advanced features, written documentation.
• Data Element mapping, using both, whole new copybooks and field-by-field inserting.
• Use of Postnet & 3-of-9 Barcodes
• Multiple Exstream Releases, concurrent Release 5.0.006 with Release 7.0.020.

HP-Exstream Dialogue Contractor

Confidential, Omaha, NE

Responsibilities:

• Acted as 3rd in team of 5 technicians, providing guidance and coaching in HP Exstream
• Credit Card and Line-of-Credit Statements, Federal UDAP Regulation-Z enhancements, heavy teamwork.
• Complex Tables & Formulas; multiple Documents, Pages & Flow control; intricate multiple-record driver file.
• Tagged-text, embedded formatting, graphics & logos, AFP & PDF Output Streams.
• Components and Relative Placement adjustments, Statement redesign according to new spec’s.
• Use of Postnet & 3-of-9 Barcodes
• Data Element mapping, using both, whole new copybooks and field-by-field inserting.
• Multiple Exstream Releases, concurrent Release 5.0.036 with Release 6.1.012.

Contractor, Level-IV

Confidential, N. Brunswick, NJ

Responsibilities:

• Acted Lead Technical role, teaching and advising on installation requirements, procedures & documentation
• Exstream Dialogue, continuation of assignment, conversions to Exstream Dialogue, Release 5.0.036,
• Teaching installation documentation requirements to new team members.
• Use of Postnet & 3-of-9 Barcodes
• Extensive human interaction, with associates from multiple geographical locations.
• Review of documentation of other teammates, for adherence to standards and feedback.

CSF Contractor

Confidential, N. Brunswick, NJ

Responsibilities:

• All phases of CSF project: User/Internal Customer interaction, Analysis, System Design, all development, implementation & upkeep. All output on IBM AFP. CSF Release 4.4.1
• Evaluation of Householding/Bundling & Post Composition Sorting, within CSF
• Extensive use of Postnet, IMB, 3-of-9, 2D Barcodes, Postal Discount Software interface
• Developed and installed multiple Daily Confirms, Credit Card Letters, Federal Tax Statements for 1099, 1099-Q, 1099-R, 1042-S, 2439, 5498, 5498-ESA, REMIC.
• Microsoft Office tools, Lotus Notes, assorted other workstation tools.
• Change Management Tools: ChangeMan, PICCT, Documentum, SharePoint, et al. al.

Contractor

Confidential, Westborough, MA

Responsibilities:

• All phases of CSF project: Analysis, System Design, Copybook preparation, all DDL & RDL development; Complex 401(k) statements matching Dalbar© winning design.
• Design of message processing application, for custom messages and foreign language support.
• Evaluation of Householding/Bundling & Post Composition Sorting, within CSF
• Use of Postnet & 3-of-9 Barcodes
• CSF Workshop 2.1 & Mainframe Release 4.4.2 used, Metacode output.
• Spec’s for data conversion written for team members. Interface module personally written in COBOL-II. Guidance given for other team members. Integral in purchase of new fonts, graphic images and for other Technical Services requests.
• Implementation & Initial Client Rollout 02/15/03). New business & revenue achieved.
• Multiple Pie & Line charts, multiple appearance versions, intricate Page-splitting rules, multiple choice highlight color, extensive Dynamic Table usage, ROC input PARM; report “Packaging”; many additional features, CSF Workshop “export” and “import”.

Contractor

Confidential, West Caldwell, NJ

Responsibilities:

• Develop & customize new CSF system from scratch.
• Replicate, leverage & customize existing CSF systems, for multiple external clients.
• Teach and coach permanent employees in use of CSF. Program, test and implement all development and maintenance assigned.
• Evaluation of Householding/Bundling & Post Composition Sorting, within CSF
• Communicate and interact with both employee liaisons and Client representatives.
• 5 applications built in CSF from scratch, $100,000+ of new revenue for Development, plus ongoing revenue from production.
• Upgraded CSF installation, from Release 4.1 to 4.2.4.
• Prepared multiple AFP TLE’s, use of Postnet, OMR, OCR, and 3-of-9 Barcodes.

Confidential, Livingston, NJ

Responsibilities:

• CSF application built from scratch, for Demutualization and conversion to publicly held corporation.
• Integral in preventing $2 Million of unnecessary hardware expenditures.
• Interfaced with multiple, internal document imaging groups. Provided written, quantifiable advice for choice of best imaging solution.

Confidential, Iselin, NJ)

Responsibilities:

• CSF application built from scratch for 401(k) Statement application.
• New business & revenue received from new client, as a result of Statement availability.
• Updates done every quarter for 2 more years, without a major incident.

Confidential, Somerset, NJ

Responsibilities:

• Enhanced and maintained 3 existing, CSF applications dealing with Stock Option Plans and other Wealth Management oriented business.

Confidential

Sr. Programmer / Analyst

Responsibilities:

• Internally selected and transferred to learn CSF, and develop 2 applications for different clients, monthly brokerage statement applications. (12 months)
• IDMS database application, using both on-line and batch processing; enhanced the network database design; ADS/O and batch development. (11 months).

Confidential

Sr. Analyst & Programmer

Responsibilities:

• Applications: Sales & Marketing; Sales Forecasting; Manufacturing Costs; P&L, Brokerage, Re-Insurance, Consulting.
• IDMS Database, ADS/A, ADS/O COBOL. Selected for participation in Systems Development Life Cycle team, for define procedures to develop & maintain all types of systems.
• Wrote formal, non-technical system proposals and Project Scope documents, programming, testing, and implementation.
• IMS-DB, COBOL.