SUMMARY:

• Over 19+ Years of experience in Project/Test Management, Software/ Product Testing, and Application development with prestigious organizations.
• 17+ years of Experience in Software Testing of both manual and automated (8 years) testing.
• 2 years of Experience as Programmer - Java, ASP, JSP and Visual Basic.
• Valid H1B Visa.
• Having a good testing knowledge on JAVA/VB/Mainframe/ERP systems (Windows and UNIX platforms) and Mobile Testing.
• Having a good experience on Guidewire Systems (Policy Center, Billing Center and Claim Center) and Salesforce.
• Successful in various roles - Extensive experience as a Test lead, Test management, Test Automation Specialist at client sites
• Having good Experience in preparation of Test Estimation, Developing POC, Test Strategy, Test Plan, Test cases, Test reports, Bug-tracking, daily status reports and Test case scripting (Manual, Automation, SOA & ETL)
• Automation of manual scripts using Automation tool Quick Test Pro (QTP) and Quality Center
• Expertise in Black box Testing- Functional Testing, Regression Testing, User Interface Testing, End to End Testing
• Experience in Designing, Reviewing and Executing Test cases based on business requirements and functional requirement specifications.
• Experienced in Writing Test scripts Using Descriptive Programming and Other scripting Methods.
• Expertise in Water fall & Exposure to Agile QA methodologies & Process
• Experienced in Managing Multiple Projects and multiple teams for single release
• Experienced in Testing Web, API and portal based applications
• Having Good Exposure in Service Oriented Architecture system testing practices and methodologies.
• Extensive Experience in SAP (MM, SD, CRM, FICO and HR) Modules using QTP Automation Tool, SAP TAO and Ruby.
• Good knowledge on SOAP UI SOA testing & Web services testing.
• Experience in Database /Backend Testing
• Good knowledge in Selenium 2.0 (Web Driver) & ETL Testing
• Good knowledge on OOP Concepts
• Excellent team playing skills with the ability to successfully guide and lead a team of test engineers. Groomed many test engineers in the area of testing.
• Good Hands on SQL and Other RDBMS.
• Knowledge of ISO & CMM Quality Standards.
• Extensive experience in Mobile Banking Application (RBS) testing.
• Extensive experience in Web based application, Radiant POS Systems and Product Testing.

TECHNICAL SKILLS:

Operating System: Windows NT, Windows 2000/XP/98, UNIX Sun Solaris

RDBMS: MS SQL Server 2000, MS-Access and Oracle 9i

Web Technologies: ASP, HTML, and VB-Script/Java-script

Language: Visual Basic 6.0, C,C++, Java

Testing Tools: Rational Robot, Win runner 8.2, QTP 10.0/11.0, Selenium, HP Quality Center,Ruby, ETL, SAPTAO, BOBY, JAWS, Test Complete, WAPT and Web load

Test Management Tool: Test Director, Jira, Quality Center and Citrix

Defect Tracking Tools: Bugzilla, Defect Tracker, Clear Quest, Fogbugs

Version Control Tool: VSS 6.0, CVS Tortoise

ERP: SAP ECC 6.0,4.7

Guidewire Systems: Guidewire Policy Center, Guidewire Billing Center and Claim Center

Policy Administrative Systems: Guidewire Policy Center, Web UDE,ODE(Manual Policies)

PROFESSIONAL EXPERIENCE:

Confidential

Technical Test Manager

Responsibilities:

• Managed and monitored the test Automation and Manual teams. Prepare Test Summary Report and deliverables and interacting with Different teams like Salesforce Developers, CIS teams, and SME’s.
• Review and analyzing the project requirements.
• Organize and lead the testing kick-off meeting.
• System transition from MS CRM to Salesforce
• Identifies methods, solutions, and provides project leadership and guidance in order toProvide a high level of service to the Team and . Governance andDocumentation of the software system.
• Provide recommendations to define Technology Roadmap and critical information thatWill enable organization to make better and more accurate technological investments.
• Assist in daily service projects and provide technical support to staff
• Responsible for maintaining the CRM database
• Review existing CRM implementation and identify areas for improvement
• Perform data imports and cleanups as necessary
• Troubleshoot and enhance CRM daily procedures, workflows, and data integrity toEnhance the interaction with internal and external customers
• Create custom reports, set up new products and notifications in database
• Act a liaison to other departments to ensure the CRM works effectively for all aspects ofThe organization
• Develop a CRM process manual to be used by CIS Staff
• Act as secondary resource for CRM-related web updates
• Internal POC with the team for scheduling purposes for define and design, updates on
• Decision maker on adding / subtracting from SOW
• Establish efficient Database operations, transition logging, all aspects of functional and
• Technical design, development and implementation of Salesforce
• Risk identification, planning, control and mitigation plans
• Conducting the meetings with Development and business teams to clarify the queries raised by team.
• Presentation of Test metrics and execution status to the client on a daily basis
• Conducting Defect triage Calls on daily basis
• Preparation of metrics and release signoff notes after end of project release

Environment: Java J2EE, Web Services, Mainframes, CRM and Salesforce Application

Confidential

Onsite Test Lead/Test Manager

Responsibilities:

• Managed and monitored the test Automation and Manual teams. Prepare Test Summary Report and deliverables and interacting with Different Departments like FINHR, CIS, Back office team, SME and Guidewire Consultants.
• Review and analyzing the project requirements.
• CMA application has implemented in salesforce platform
• Plan and organize the knowledge transfer sessions to the offshore team on different Line of Business(Exp: Create New Policies, Policy change, Rewrite, Non Pay cancelation and cancelation of Existing /New policies).
• Organize and lead the testing kick-off meeting.
• Creating Test Plan, Reviewing of TCDV's (Test case Design Variations) created by test engineers and get them Approved/signed-off by the stake holders.
• Full understanding of the billing life-cycle from premium issuance and scheduling to earned premium collection and write-off.
• Experience in billing functions for P&C operations (e.g., direct bill, agency bill, payment processing, disbursements, Dividends, agent commission).
• Evaluate and identify the required test automation to create policies for different LOB's using policy center (Guidewire Applications), UDE (Mainframe Application)
• Designed Clock move plans for all Delinquency and collections work flow.
• Estimate the test effort and team
• Involved Work allocation and tracking team members.
• Coordination between the testing team and Domain Consultants.
• Gathering requirements, Interact with clients and various stake holders to priorities the changes / enhancement needed for the project release
• Guiding and helping team in Understanding the New Functionality requirements
• Reviewing the team’s deliverables like test cases, Test scripts
• Coordinate and Plan Test Execution
• Assigning Daily tasks to the teams and Tracking the progress
• Risk identification, planning, control and mitigation plans
• Conducting the meetings with Development and business teams to clarify the queries raised by team.
• Presentation of Test metrics and execution status to the client on a daily basis
• Conducting Defect triage Calls on daily basis
• Preparation of metrics and release signoff notes after end of project release

Environment: Java J2EE, Guidewire, Web Services, Mainframes and Salesforce Application

Confidential

Test Manager

Responsibilities:

• Framework Design and Develop the QTP Scripts for SAP Portal.
• Managed and monitored the test Automation team. Prepare Test Summary Report and deliverables and interacting with client support.
• Involved Work allocation and tracking team members.
• Coordination between the testing team and SAP Consultants.
• Worked as a ALM Administrator
• Design, implement and publish Automation Approach plan based on project requirements
• Module Wise Work Allocation
• Creating Test strategy and Test plan
• Guiding and helping team in Understanding the New Functionality requirements
• Reviewing the team’s deliverables like test cases, Test scripts
• Coordinate and Plan Test Execution
• Assigning Daily tasks to the teams and Tracking the progress
• Risk identification, planning, control and mitigation plans
• Conducting the meetings with Development and business teams to clarify the queries raised by team.
• Presentation of Test metrics and execution status to the client on a daily basis
• Conducting Defect triage Calls on daily basis
• Preparation of metrics and release signoff notes after end of project release

Environment: SAP 720

Confidential

Test Manager

Responsibilities:

• Framework Design and Develop the QTP Scripts for SAP Portal
• Application.
• Managed and monitored the test Automation team. Prepare Test Summary Report and deliverables and interacting with client support.
• Involved Work allocation and tracking team members
• Coordination between the testing team and SAP Consultants.
• Reviewing the team’s deliverables like test cases, Test scripts
• Mentored Team members in Quick Test Professional VB scripting, constructing scripts intelligently using looping and object wait properties
• Solving major Technical Issues in scripting with QTP
• Coordinate and Plan Test Execution
• Assigning Daily tasks to the teams and Tracking the progress
• Risk identification, planning, control and mitigation plans
• Conducting the meetings with Development and business teams to clarify the queries raised by team.
• Presentation of Test metrics and execution status to the client on a daily basis
• Conducting Defect triage Calls on daily basis.

Environment: SAP 720,CRM

Confidential

Team Lead and SME for SAP QTP Automation

Responsibilities:

• Framework Design and Develop the QTP Scripts for SAP Portal Application.
• Managed and monitored the test Automation team.
• Prepare Test Summary Report and deliverables and interacting with client support.
• Involved Work allocation and tracking team members.
• Coordination between the testing team and SAP Consultants.
• Reviewing the team’s deliverables like test cases, Test scripts
• Solving major Technical Issues in scripting with QTP
• Coordinate and Plan Test Execution
• Assigning Daily tasks to the teams and Tracking the progress
• Risk identification, planning, control and mitigation plans
• Conducting the meetings with Development and business teams to clarify the queries raised by team.
• Presentation of Test metrics and execution status to the client on a daily basis
• Conducting Defect triage Calls on daily basis
• Preparation of metrics and release signoff notes after end of project release.

Environment: SAP 720, CRM

Confidential

Test Manager and SME

Responsibilities:

• Framework Design and Develop the QTP Scripts for different SAP
• Modules (SD, MM, FICO).
• Execution of scripts with different test data.
• Preparation of scripts with different transaction codes.
• Managed and monitored the test team in conducting functional testing.
• Prepare Test Summary Report and deliverables and interacting with client support.
• Involved Work allocation and tracking team members.
• Coordination between the testing team and SAP Consultants.

Environment: SAP 720,CRM

Confidential

ETL Test Lead

Responsibilities:

• Reviewing ETL business requirements with business team and client and Giving Estimations, preparing and supervising execution of test plans for system customizations/enhancements and new implementations
• Create Test Strategy, Test Plan and Test Approach documents.
• Creating end to end scenarios, test inventory, step by step execution tracker and drive the end to end testing by coordinating with all the cross functional teams.
• Review the execution of test cases and raise/follow up defects with the development and Defect Triage Team.
• Create a detailed plan to setup the environment and perform/lead - ETL testing.
• Worked with project manager and functional teams to prioritize and resolve issues during end to end test execution.
• Securing sign off and relevant documentation from cross functional teams and maintaining the same in the SharePoint.
• Responsible to document the issues, dependencies and project schedules.
• Monitor the Test status, gather metrics and publish dashboards to track the results.
• Participate in the production implementation checkout to execute the business Scenarios.
• Provided estimations for ETL testing as well as ETL development on each end to end Scenarios based on the complexity and functional changes.
• Responsible to forecast the risks involved and prepare the mitigation plan by working with Clients and vendor Teams.
• Periodically update the status of overall Release Test to the Release Manager.
• Review the daily test progress and escalate any issues to Test managers and Project managers.
• Responsible to escalate or address issues with the test environment availability for testing.
• Responsible for identification of Regression test cases strategically and automate. Establish core regression test suite working with business partners and business analysts.

Environment: Windows 2000/2003, XP Database testing (Oracle 10 g)

Confidential

Team Lead & SME

Responsibilities:

• Framework Design and Develop the QTP Scripts for different SAP
• Modules (MM, FICO, SD, CRM).
• Execution of scripts with different test data.
• Preparation of scripts with different transaction codes.
• Managed and monitored the test team in conducting functional testing.
• Prepare Test Summary Report and deliverables and interacting with client support.
• Involved Work allocation and tracking team members.
• Coordination between the testing team and SAP Consultants.

Environment: SAP ECC6.0, 4.7, QTP 10.0

Confidential

Team Lead

Responsibilities:

• Framework Design and Develop the QTP Scripts for different SAP Modules.
• Execution of scripts with different test data.
• Preparation of scripts with different transaction codes.
• Managed and monitored the test team in conducting functional testing.
• Prepare Test Summary Report and deliverables and interacting with client support.
• Involved Work allocation and tracking team members.
• Coordination between the testing team and SAP Consultants.

Environment: SAP ECC6.0, 4.7, QTP 11.0

Confidential

Team Lead

Responsibilities:

• Requirement Analysis and reviewed Functional Specification.
• Test Plan preparation
• Preparation and Reviewing in Functional and User Acceptance Test Cases
• Performed Compatibility, Scenario-based, Regression and Functional Managed and
• Monitored the test team in conducting functional testing, reporting, tracking and retesting,
• Regression testing system defect, status reporting and completion of testing
• Deliverables.
• Installing, configuring and reporting bugs through bug tracking tool.
• Prepare Test Summary Report and deliverables and interacting with client support.
• Involved Work allocation and tracking team members.
• Coordination between the testing and development team members.
• Prepared Test Metrics using ALM

Environment: Java J2EE, Guidewire, Web Services, Mainframes

Confidential

Test lead

Responsibilities:

• Requirement Analysis and reviewed Functional Specification.
• Preparation of Test plan, Status report, Metrics and Release notes
• Reviewing Functional and User Acceptance Test Cases
• Installing, configuring and reporting bugs through bug tracking tool.
• Prepare Test Summary Report and deliverables and interacting with client support.
• Involved Work allocation and tracking team members.
• Coordination between the testing and development team members.
• Build deployments in Web sphere environment
• Working on defect analysis and management reports
• API Testing using SoapUI tool and Middle ware testing

Confidential

Tech Lead

Responsibilities:

• Requirement Analysis and reviewed Functional Specification.
• Test Plan preparation
• Preparation and Reviewing in Functional and User Acceptance Test Cases
• Handling QA activities.
• Resource Management.
• Test Project Planning & Scheduling.
• Prepare Test Summary Report and deliverables and interacting with client support.
• Preparing tractability matrix to ensure the test case coverage.

Confidential

Test Lead

Responsibilities:

• Preparing Test Plan and Test Strategy documents.
• Interacting with client.
• Sending Daily/Weekly status reports.
• Provide technical support to the team
• Ensure processes are followed as laid down
• Monitoring and mentoring of testing team members
• Preparing Test Reports
• Reviewing the Test cases

Confidential

Consultant

Responsibilities:

• Analyzing System requirements of Application and understanding design details.
• Writing Test Cases for various level of testing the different scenarios like Usability,
• Functionality, Navigational, Stress, Performance, Volume, and Recovery.
• Prepare Test Environment which consists of Hardware, Software, test data, test scriptand test automation tools needed for testing Independent network for testers.
• Create Test Metrics for daily and weekly Report.

Confidential

Quality Engineer

Responsibilities:

• Identifying & Writing Functional Test cases
• Executing Functional Test cases