SUMMARY:

• More than Fifteen years of experience in development and very strong Software Quality Assurance Testing.
• Extensive experience in process oriented Software Development using the Capability Maturity Model.
• Functioned as a Selenium programmer and has created automated tests using C# for a Mobile Device Manager Application
• Created scripts using reusable actions anddescriptive programming techniques.
• Mentor and as a team lead with several years of experience as Testing Team Coordinator.
• Very good communications and proven documentation skills.

TECHNICAL SKILLS:

Languages: C#, C, Pro*C, SQL, PL - SQL COBOL, XHTML

Operating Systems: .Net, UNIX/Linux, Windows, Client Server, Mac OSX

RDBMS: Oracle 9.i, 10G, 11G, MS Access. SQL Server

Software: MS Office Suite, Oracle Forms, Oracle Reports, SFTP

Testing Tools: TFS,, Visual Studio, Selenium, NUnit, ALM, BPT, Quality Center 10, Quick Test Professional, Ralley Agile, Sharepoint, Wiki, Mercury Interactive Test Director, Win-runner, MS- Test, Proprietary Test Harness, SOAP UI, Jmeter, Appium, windows powershell

PROFESSIONAL EXPERIENCE:

Confidential, Westport, CT

Quality Assurance

Responsibilities:

• System Testing for Front Office Transformation and Optimal Day projects- Order Management Trading System/CRIMS.
• QA Environment testing, creation, development, daily support, maintenance, restoration and automation using Sequencer windows PowerShell.
• Software Configuration Management/version control for QA environments as well as coordination with other teams for Integration.
• Testing of Production issues related to OMS Trading software.
• User Acceptance Testing sessions with traders and trading management
• Testing of Electronic FIX Transactions for securities such as Credit Default Swaps Interest Rate Swaps, Overnight Interest Rate Swaps and FX Trading
• Testing of Back Office Export including monetary calculations and date calculations for export to the Middle and Back Office.

Environment: Microsoft Windows, SQL Server, MVC, Desktop VS Application. Sharepoint

Confidential, Stamford, CT

Quality Assurance

Responsibilities:

• Development of overall Quality Assurance Strategy and plan for IOS, Web and hardware teams.
• IOS Application Testing and Automation including back end analytical engine and databases.
• WEB Page testing and automation including development of new real time web feed.
• Field testing of Golf Analytics Tracking software directly on golf courses.
• Hardware sensor testing including the LBT transmission of data to IOS App.
• BETA Program coordination and support
• Field Sales and Demo Day set up, planning, coordination and support.

Environment: OSX, Appache, MySQL, Linux, API, Selenium.

Confidential, Orange, CT

Quality Assurance Lead / Automation Architect

Responsibilities:

• Quality Assurance Lead for R&D Matrix Portal ETL and Business Intelligence web based application. Technical Lead managing offshore Quality Assurance teams using Scrum methodology.
• Automation Architect Lead for Mobile Device Manager, leading automated testing for teams in India, Lebanon and Waltham Mass. As well as advising for Canada team.
• Database Automated Test development for ETL (extract transfer load using PL-SQL) for data warehouse R& D project
• Testing of Data Warehouse ETL process including initial, incremental, wipe, security jobs, the summarization cubing process and ETL Configuration.
• Testing of data quality, data accuracy and data representation within the corporate data warehouse for both DIM and FACT and Summary tables.
• Testing of DWH associated Business Intelligence Portal web based application Spend, Inventory, Audit and ad hock reports for Data Quality.
• Managing QA environments, Building, Configuration and set up for all projects including Host Severs, Virtual Machines, Operating System, visual studio and Selenium.
• Selenium/ C# and NUnit Automated Testing for Mobile Device Manager web based application. Creation of Base/common/elementary helper methods and creation of new automated programs for regression coverage.
• Master Regression Automation development of methods using JMeter for device activation also using Appium.
• Automated Testing Daily Operations for Production environments. Deploying latest developed code and looking at daily execution reports. Maintenance of newly created regression automated testing programs.

Environment: Oracle, Windows, Synergy Middleware, Portal BI, SQL-Server, Java, XML, IIS, Sharepoint

Confidential, Suffern, NY

Quality Assurance Manager \ Analyst

Responsibilities:

• Billing/BackOffice System Testing for all Back Office Billing Projects.
• BackOffice Automated Testing using Microsoft Unit Testing Framework.
• Testing of GUI enhancements to front end proprietary customer service MVC/CRM tool.
• Automated testing using Selenium C# for MVC/CRM GUI including regression and case specific test cases.
• Software Testing Process and Procedure definition and process implementation
• Coaching and mentoring of QA Staff improving testing time and quality using scrum methodology.
• Scrum Master for development/QA Scrum meeting.
• Software Deployments to Testing environments using VSS.
• User Acceptance Testing for all MVC/CRM projects.
• Release note creation and End user documentation.
• End User and Support

Environnent: SQL-Server, MVC CRM, Gemini

Confidential, Avon, CT

Senior Quality Assurance Engineer

Responsibilities:

• Test Automation Design using ALM for web based Employee Benefit Administration system
• Building and maintaining Business Components using ALM/BPT/QTP
• Building common and elementary functions for automated testing framework
• Creating, running, monitoring and debugging tests and test sets
• BizTalk Testing of interaction with other companies Fidelity and Bancorp
• Testing of Finance projects for Benefit Administration system
• Testing of critical issues to Production
• Regression testing for Employee Benefit Administration System

Environment: Windows, SQL-Server, Web, ALM, BPT

Confidential, Norwalk, CT

Senior Quality Assurance Analyst / Back End Testing

Responsibilities:

• Billing/BackOffice Systems/Payment Processing- Testing of Back Office/ Billing//Enrollments/Customer Service Projects Windows .NET/C# software development environment.
• Testing of UK, FR, DE International Billing and Payment Processing systems and corresponding sub systems as well as Customer Service Admin applications.
• Design, Development and Execution of Test Strategies, Test Plans and Test Cases
• Debugging of complex stored procedures and subsequent debugging of C# code using data from stored procedures
• Testing of scheduled tasks and Windows Services and transmission of XML’s with External Vendors.
• Database Upgrade testing including Windows Services, Scheduled Task and Webservices
• Scheduling of testing time for all Back Office Projects with PM. Provided a combined schedule for review or all upcoming back office projects.
• Implemented standards for documentation and coded statuses for reporting Daily Project Status to Management for the entire QA team.
• Working closely with Programming staff to fix defects in the software.
• Responsible for approving software before deployment to Production.
• Hands on approach to Quality Assurance involvement in all phases of Software development including design and development.
• Webservices Testing including testing through the WSDL
• Tested Real Time Authorization Webservice for real time charges within the company self service website
• Tested Authentication Log in Webservice for the customer service application log in and rights verification.
• Testing of E Commerce web pages, focus on credit card and order processing functionality.
• Automation using QTP for the Customer Service Application and using BackOffice proprietary Test Harness.

Environment: Windows, Windows Services, PL-SQL, Web Services

Confidential, Tampa, FL

Senior Quality Assurance Engineer

Responsibilities:

• International Roaming Clearing House billing enhancements, Near Real Time Roaming Data Exchange, Wireless Data Usage analysis and reporting.
• Design, Development and Execution of Test Strategies, Test Plans and Test Cases in UNIX Development Environment.
• Unix Shell Scripting and flat file processing
• Responsible for approving software for Production deployment.
• Testing of new Wireless Data Usage Billing statistical reports required by Sprint

Environment: UNIX, Mainframe, Oracle 9i, 10g

Confidential, Bellevue, WA

Quality Assurance Analyst

Responsibilities:

• Testing Coordinator in charge for Billing and Invoice Presentation with two direct reports. The test cases would be written by me and then I would help the two testers execute and complete testing.
• Point Of Sale / My T Retail/ Payment Card Industry Compliance/ Oracle 10g Database Upgrade.
• Designing, Developing and Executing test strategies, test plans and test cases for New Web Based software. Java front end, API Middle Ware, Oracle back end.
• Functional Specification Analysis, Review, Correction.
• Requirements Gathering, review and approval
• Working closely with Business Analysts to refine Functional Specification Documents.
• Writing Technical documentation to train new testers.
• Defect Detection and Write Up and Resolution- Working Closely with Developers/Programmers/BA’s.
• Resolution of Defects through Conference calls with support teams.
• Coordination of Ensemble/Enabler Usage Creation and Billing Batch Process.
• Testing process improvement and standards for Testing Team.
• Responsible for Test Data and Test data Distribution for Testing, Development,
• UAT, BA’s and Automated Testing teams.

Environment: Unix, Java 3x/4, Oracle 9i, 10g

Confidential, Stamford, CT. / Champaign, IL

Senior Subject Matter Expert

Responsibilities:

• Expert in Software Development and Testing of Ensemble Online and Batch programs.
• QTP Maintenance for QTP scripts received from offshore team. Debugging and altering of QTP scripts not working at run time.
• Responsible for Testing and Development of the Customer Service application.
• Secondarily responsible for E-Care - Nextel’s web based Self Serve application.
• Assisted in testing Ensemble MPS, Billing, Rating and Invoicing modules.
• Defect Testing for Price Plans, Security, Tables, Application Tables, Operational Tables.
• User Creation and password reset and application access.
• Creating on Demand Win Runner Scripts to test the Ensemble Application.

Confidential

Tuxedo Middleware Programmer

Responsibilities:

• Designed and developed Tuxedo Services for the National Order Entry Upload and Error Tracking systems for the WorldComm client.
• Investigated Software Change Impacts for the Letter Request System.
• Investigated and repaired software errors for CSM.
• Testing of the entire Batch programs under UNIX for the Formatter, Rating and invoicing modules.
• Identified software flaws before problems occurred in the Production.
• Created and modified Unix Shell scripts to run the applications under test.
• Interfaced successfully with various other teams (Change Control, Programmers, Project Management, Account Managers and Quality).

Environment: Unix, Java 3x/4, Oracle

Confidential, Greenwich, CT

Assistant to VP of Investments - Computer Assistant

Responsibilities:

• Update and Maintain Client Database for Barry Countant VP investments.
• Perform Hardware Updates including adding memory.
• Perform Trouble Shooting on any software issues.
• Marketing to client mailings.

Confidential, Norwalk, CT

Quality Assurance Testing Programmer-Testing Team initiator and Team Leader

Responsibilities:

• Creation of Testing Standards and Procedures for new Testing Department.
• Developed Oracle Based Proprietary Bug Tracking Software.
• Identified software errors and coordinated the fixing of all errors for the team.
• Played a major role in Design development, Project Status, Database administration, User Review and Review sessions. Successfully coordinated testing for the On-line and Back End sections of PULSE (A Health Management System witch includes Claims Processing, Provider Maintenance, Account Management and other sub systems).

Environment: Unix, Java 3x/4, Oracle

Confidential, Fairfield, CT

Testing Analyst

Responsibilities:

• Key player involved in the testing of several prominent products currently on the market.
• Kiplinger’s Tax Cut Federal -Windows, DOS & Mac versions
• Evaluated the products automatic computations and calculations for accuracy.
• Verified the Functionality and Flow of the products automatic navigator
• Tax Cut States- Windows, DOS & Mac versions
• Judged the functionality and flow of computations for 10 state software packages.
• Discovered a major flaw in the State printed Tax Forms & its corresponding software, which was communicated to the state’s lawyers and eventually rectified.
• Managing Your Money for Windows
• Was chosen to remain on to work on MM after the release of the Tax Products.
• Contributed by uncovering several causes of GPF Crashes before the product was released to the market.