SUMMARY

• Quality Analyst with 6 years with expertise in Automated/Manual testing, for both Functional and Non - Functional requirements, Experienced working with developers and generating test cases, strong working knowledge in SDLC process and related methodologies such as RUP, Waterfall and Agile, Experience using Quality Center (QC) & Rational Suite for maintaining test plans, test cases, test execution, and defect management.
• A result oriented enthusiast, with highly developed, communication, analytical, decision-making and leadership skills, with ability to master new technologies, manage multiple tasks while following through from start to completion in a fast paced environment.
• Strong knowledge in all phases of Software Development Life Cycle - Analysis, Design, Development, Testing and Deployment of Software Applications.
• Experience in STLC from requirement/design review, to the test reporting phase.
• Proficient in creating test cases, test scenarios and executing tests in QTP and QC.
• Excellent documentation skills.
• Experience working on test cases/scripts in QTP and analyzing the test results in the Quality Center (QC)
• Strong knowledge about creating process workflows, Software Requirements Specifications, use cases, test plans and test cases.
• Expert in preparing test cases based on formal requirements.
• Expertise in functional and GUI testing in the development environment.
• Experience working on backend testing using SQL queries.
• Extensive experience defining test approach, Identifying test ideas, developing test cases, identifying test data, and defining test details .
• Experience determining test results, documenting change requests, evaluating product quality, verifying test techniques, and defining testability elements
• Proficient in Conducting End to End, Functional, Integration, Black box, Backend, Regression and Performance testing for complex software projects
• Through involvement in functional and GUI testing in the development environment.
• Hands on experience in handling and processing ETL application with extensive knowledge of Testing and Validating Data Warehouse.
• Expertise in preparing test cases based on formal requirements
• Exceptional problem solving and sound decision making capabilities
• Possess very strong analytical, troubleshooting, verbal and written communication skills
• Excellent presentation communication coordination documentation interpersonal skills
• Strong Knowledge of UML diagrams to model views in Visio
• Experience in functional UAT testing
• Proficient in mapping the traceability from technical specifications and requirements to test scenarios and test steps using Requisite Pro and Quality Center (QC)
• Excellent interpersonal and communication skills

TECHNICAL SKILLS

Operating System: Microsoft (MS) windows, Windows XP, Windows 7, UNIX

Methodologies: Waterfall, Rational Unified Process (RUP), Agile Scrum

Web Technologies: HTML,XML

Database: MS Access, MS SQL Server

Testing Tool: HP ALM/Quality Centre, HP Quick Test Pro

Requirement Gathering: Rational Requisite Pro

Software packages: MS office (Word, Excel, Power point), MS Project

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Quality Assurance Analyst

Responsibilities:

• Attended review meetings with product manager, project manager and product developers understanding, analyzing and reviewing the product requirement, analyzing and reviewing.
• Work closely with product manager, project manager, developers and testers to translate project requirements into possible test scenarios.
• Worked onmultipleprojectssimultaneously, with offshore teamsmultitaskingandmeetingdeadlineson time.
• Worked on QA schedules with project managers and developers.
• Worked onsettingup QA environmentsfor several projects with the developers and Operations team.
• PreparedtestplansandtestcasesinCERTwhich is an in house built test management repository.
• Assist and guide project teams to implement anddocument standards, procedures, artifacts, and plans consistent with QA and Test deliverablesfor the project team.
• Performed manual testing on Confidential ’s web application mainlyfunctional,URLbased,cookiebasedfeaturetestingand endtoend integrationtesting for core and international sites testing GUI Interfaces for both new enhancements and fixes made to the registration site.
• ReporteddefectsinRationalClearQuestassigning priorities depending on the nature of the bug, checking and analyzing applicationlogsif any to provide more detailed bug description.
• Prepared dailyQAstatusreportcollecting test metrics and sent it to the team to keep track of testing status.
• Interacted with developers and project manager duringbugreviewmeetingto understand severity of bugs and help them resolving it byreproducingbugsif needed.
• Documentedrootcauseanalysis(RCA) for production bugs that needed resolution.
• Worked on Integration of various communication channels such as email and chat with Confidential ’s Customer Support tool.
• Used Mercury HP Quality Centre as a repository for all the test case scenarios & test results

Confidential, Tampa FL

Quality Analyst

Responsibilities:

• Conducted regression testing prior to new development of QuickPay system.
• Aided in the creation of test plan documents based on functional and non-functional requirements in the Functional Specification Document (FSD) for functional and integration, system and user acceptance tests.
• Actively involved in writing and reviewing test cases, test plans and test scenarios for testing of the web application.
• Involved in testing the Pre and post implementation of the Web application.
• Involved in Functional, System and Regression testing of the application.
• Performed extensive unit and integration tests of standalone system and integrated systems.
• Used HP Quality Center as a repository for all the test case scenarios, test cases, and test results.
• Logged defects with detail information such as steps to reproduce and attached screenshots.
• Performed cross-browser tests on IE 7 and 9, Chrome, Safari and Firefox for the QuickPay application.
• Created Data Driven Tests on HP QuickTest Professional in order to parameterize and perform the functional testing with multiple sets of data.
• Retested bugs after developers fixed them and monitored them until they exited the bug life cycle.
• Created UAT Test strategy, UAT Test plans and UAT defect reports.
• Used SQL to perform data integrity test, validated stored procedures and functions using SQL.
• Followed Rational Unified Process (RUP) during SDLC.

Confidential, NY

Quality Analyst

Responsibilities:

• Analyzed the user requirements, functional specifications and Use Case documents and created the Test cases for Functional testing.
• Involved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activity.
• Imported existing test cases from Excel sheet to QC (Quality Center)
• Collected test data from the data team and tested for different kinds of scenarios (Positive & Negative) for the different fields of UI module.
• Extremely involved in reporting the performance issues in the UAT.
• Reported defects using Quality Center and interacted with developers to resolve any defects/issues.
• Designed and implemented basic/complex SQL queries for backend testing.
• Involved in performing functionality, integration, usability, regression, boundary value testing, scenario based testing.
• Prepared status summary reports with details of executed, passed and failed Test Cases also involved in weekly status and task review meeting.
• Successfully Completed User Acceptance Testing (UAT) on each release of the project with the help of end user requirements.
• Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing effort and the project as a whole and leading offshore team.
• Actively involved in writing and reviewing test cases, test plans and test scenarios for testing web applications.
• Logged defects with detail information such as attach screenshot and related documents and traced them through the whole bug lifecycle.
• Created and documented entire test cases, test scripts and test results.
• Created test strategy documents based on specifications for user acceptance, functional and integration testing
• Analyzed system designs specifications and developed test cases for overall quality assurance testing.
• Created a knowledge base of critical and important application testing situations and solutions

Confidential, Hayward, CA

Quality Analyst

Responsibilities:

• Utilized Agile development process to prepare product catalog, sprint backlog and Sprint burn down chart
• Wrote test plans for positive and negative scenarios for functional and non-functional testing
• Derived test cases based on project functional requirement
• Involved in conducting manual testing of the application and identifies the test cases that need to be automated for processing efficiency
• Created traceability matrix based on FSD
• Used Quality Center (QC) for the reporting and tracking of defects
• Actively involved in walkthroughs with Project Team to discuss related issues on either daily or weekly basis
• Wrote test cases for functional and module testing for the application.
• Reported Defects through Quality Center (QC) and notified concerned developers about the defect
• Analyzed, documented, and enhanced the business processes followed by many departments throughout the SDLC using MS Visio and MS Word
• Involved in System, Integration and Regression Testing
• Wrote and Executed SQL Queries to ensure data accuracy for the data.
• Performed data profiling for data quality validation
• Actively participated in the pre-testing phase that included review of the requirement documents, studying the Use Cases for developing UAT test plans,collection of test data and installation of the required Rational tools