Lead Quality Assurance Analyst Resume Long Island City, NY - Hire IT People

SUMMARY

9 years of experience in Software Quality Assurance Analyst: 1+ year as a QA Tester and 7+ years as a Lead Quality Assurance analyst
8 years of experience implementing, maintaining and using HP Quality Center including the defect, requirements and test lab modules
Extensive experience in preparing manual test documentation like test plans & test reports
Excellent working experience of Software Testing Life Cycle and Software Development Life Cycle (SDLC) with implementation of Agile and waterfall methodologies in multiple business domains
Experience of different testing types like functional, black box, smoke testing, system integration, regression testing, Microsoft Office, Access, Word, Excel, Power Point, Windows XP/7, HP Quality Center 10 (QC)
Microsoft SharePoint, National Banking System (NBS which uses middleware UNIX and MQ) Mosaic, Oracle 11g, Central Research Utility (CRU), Citismart Main Frame, RTDMS (an in house application alternative for SQL) and End to End GL testing
Experience in testing Web Base Applications that uses Websphere platform and runs on Java such as CBOL, Concierge, Eclipse and Ondemand

TECHNICAL SKILLS

Experience of different testing types like: functional, black box, smoke testing, system integration, regression testing, Microsoft Office, Access, Word, Excel, Power Point, Windows XP/7, HP Quality Center 10 (QC), Microsoft SharePoint, National Banking System (NBS which uses middleware UNIX and MQ ) Mosaic, Oracle 11g, Central Research Utility (CRU), Citismart Main Frame, RTDMS (an in house application alternative for SQL) and End to End GL testing

Experience in testing Web Base Applications that uses: Websphere platform and runs on Java such as CBOL, Concierge, Eclipse and Ondemand

PROFESSIONAL EXPERIENCE

Confidential, Long Island City, NY

Lead Quality Assurance Analyst

Responsibilities:

Lead Manual Performance Tester in SIT and UAT for NBS / CRU / GL applications.
Managed the day - to-day Testing effort of the new functionality projects and daily regression.
Developed and written test plans, test cases, and test scripts based on business requirements.
Interacted with BA, Developers and User/Testers on testing progress.
Created and Implemented the SIT/UAT Test Plan.
Led a group of 5 Users/Employees in the SIT/UAT process.
Managed all defects via the HP Quality Center Application.
Analyzed, tracked, and documented testing results and defects, worked with IT and business partners to resolve defects. Work in an agile environment wit frequent changes of requirements and features set.
Responsible for full manual cycle testing for System Integration, User Acceptance, and Regression Testing into certification for production implementation.
Successfully completed testing for 4 quarterly releases and 12 monthly releases for teller, account opening and servicing systems for implementation into production.
Facilitated team meetings and task allocation to team members along with reporting a daily status of team deliverables or issues.
Generated analysis models, process flows and workflows.
Performed basic functions of ATM maintenance including connecting hard drive, refilling receipt paper, removing check deposits from bin, adding and removing cash from bin.
Restored and backup ATM Hard Drives.
Written QA standards and procedures document for future projects to follow.

Confidential

Quality Assurance Analyst

Responsibilities:

Manual Functional Tester for NBS / CRU / GL applications.
Tested projects relating to NBS, which includes the quality assurance of all Operations Supervisor and Teller functionalities.
Reviewed test results and provide accurate information upon which to evaluate the priority issues through triage and other meetings that address the quality of a release.
Provided timely feedback on the status of each project to managers and project managers.
Identified ways to mitigate risk and help complete each project by its due date.
Processed various account transactions (deposits, withdrawals, cash advance, sell official checks/money orders and saving bonds.)
Handled all foreign currency transactions and end of day General Ledger Proofs.
Handled all ATM transactions including reloading and balancing machines.
Managed day-to-day transactions with a cash drawer limit of $25 thousand.
Educated customers on bank products that would service their financial needs.
Provided account status data and handle customer service on the phone.
Executed signature functions and provides input for system enhancement.

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Lead Quality Assurance Analyst Resume

Long Island City, NY

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