SUMMARY

• 9 years of experience in Software Quality Assurance Analyst: 1+ year as a QA Tester and 7+ years as a Lead Quality Assurance analyst
• 8 years of experience implementing, maintaining and using HP Quality Center including the defect, requirements, and test lab modules
• Extensive experience in writing and preparing manual test documentation like test plans & test reports
• Excellent working experience of Software Testing Life Cycle and Software Development Life Cycle (SDLC) with implementation of Agile and waterfall methodologies in multiple business domains
• Experience of different testing types like functional, black box, smoke testing, system integration, regression testing, Microsoft Office, Access, Word, Excel, PowerPoint, Windows XP/7, HP Quality Center 10 (QC)
• Microsoft SharePoint, National Banking System (NBS which uses middleware UNIX and MQ) Mosaic, Oracle 11g, Central Research Utility (CRU), Citismart Main Frame, RTDMS (an in - house application alternative for SQL) and End to End GL testing
• Experience in testing Web Base Applications that uses WebSphere platform and runs on Java such as CBOL, Concierge, Eclipse, OnDemand, Worksoft, SQL, and Selenium.

TECHNICAL SKILLS

Experience of different testing types like: functional, black box, smoke testing, system integration, regression testing, Microsoft Office, Access, Word, Excel, Power Point, Windows XP/7, HP Quality Center 10 (QC), Microsoft SharePoint, National Banking System (NBS which uses middleware UNIX and MQ) Mosaic, Oracle 11g, Central Research Utility (CRU), Citismart Main Frame, RTDMS (an in house application alternative for SQL) and End to End GL testing

Experience in testing Web Base Applications that uses: WebSphere platform and runs on Java such as CBOL, Concierge, Eclipse and Ondemand

PROFESSIONAL EXPERIENCE

Confidential, New York, NY

Tester Specialist

Responsibilities:

• Written test plans, scenarios, scripts, or procedures.
• Developed or specified standards, methods, or procedures to determine product quality or release readiness.
• Developed testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
• Documented software defects, using a bug tracking system, and report defects to software developers.
• Documented test procedures to ensure replicability and compliance with standards.
• Identified program deviance from standards, and suggest modifications to ensure compliance.
• Monitored bug resolution efforts and track successes.
• Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
• Planned test schedules or strategies in accordance with project scope or delivery dates.
• Provided feedback and recommendations to developers on software usability and functionality.
• Reviewed software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
• Tested system modifications to prepare for implementation.
• Conducted historical analyzes of test results.
• Evaluated or recommended software for testing or bug tracking.
• Identified, analyzed, and documented problems with program function, output, online screen, or content.
• Updated automated test scripts to ensure currency.
• Created or maintained databases of known test defect.
• Conducted software compatibility tests with programs, hardware, operating systems, or network environments.
• Monitored program performance to ensure efficient and problem-free operations.
• Collaborated with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
• Performed initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
• Provided technical support during software installation or configuration.

Confidential, Long Island City, NY

Lead Quality Assurance Analyst

Responsibilities:

• Lead Manual Performance Tester in SIT and UAT for NBS / CRU / GL applications.
• Managed the day-to-day Testing effort of the new functionality projects and daily regression.
• Written and developed test plans, test cases, and test scripts based on business requirements.
• Interacted with BA, Developers and User/Testers on testing progress.
• Created and Implemented the SIT/UAT Test Plan.
• Led a group of 5 Users/Employees in the SIT/UAT process.
• Managed all defects via the HP Quality Center Application.
• Analyzed, tracked, and documented testing results and defects, worked with IT and business partners to resolve defects. Work in an agile environment wit frequent changes of requirements and features set.
• Responsible for full manual cycle testing for System Integration, User Acceptance, and Regression Testing into certification for production implementation.
• Successfully completed testing for 4 quarterly releases and 12 monthly releases for the teller, account opening and servicing systems for implementation into production.
• Facilitated team meetings and task allocation to team members along with reporting a daily status of team deliverables or issues.
• Generated analysis models, process flows and workflows.
• Performed basic functions of ATM maintenance including connecting the hard drive, refilling receipt paper, removing check deposits from the bin, adding and removing cash from the bin.
• Restored and backup ATM Hard Drives.
• Written QA standards and procedures document for future projects to follow.

Confidential, Long Island City, NY

Quality Assurance Analyst

Responsibilities:

• Manual Functional Tester for NBS / CRU / GL applications.
• Tested projects relating to NBS, which includes the quality assurance of all Operations Supervisor and Teller functionalities.
• Reviewed test results and provide accurate information upon which to evaluate the priority issues through triage and other meetings that address the quality of a release.
• Provided timely feedback on the status of each project to managers and project managers.
• Identified ways to mitigate risk and help complete each project by its due date.