SUMMARY

• Around 9+ years of experience in IT industry
• 7+ years of experience as Software Quality Assurance and Software Testing on Manual/Automation
• Software Quality Assurance, Business Analysis, Project Management, Release Management, Defect Manager, Automation Testing (QTP, Win Runner)
• 2+ yrs of experience in Telecom Billing, VB Scripting, Automation Frame Works, Training, experience in testing of various Web - based, Object oriented, Client Server, Window, FORCE, EDGE Dashboard and Device.
• Extensive expertise on defect Tracking tools ALM (HP Quality Center), RCQ(Rational Clear Quest)
• Experience in Manual & Automation (QTP 11.x/10.x, Win Runner) Testing
• Worked in all phases of Software Testing Life cycles (STLC) like V, AGILE and SCRUM
• Expertise in analysis of Requirements, Design specifications, SRS, High Level and Low Level Documents
• Extensive expertise in writing Test Plans, High Level Scenarios, Test Cases, Crating E2E business Scenarios, Automation Test Scripts and Frame works.
• Performed different kind of Testing like Smoke, System, Functional, Integration, Regression, GUI, Database/Backend, Web Server (SOAP UI) and Benchmark
• Experience in Device Testing (iPhone, iPad, Mobile)
• Worked in Team environment, Managing Team and involved in Major and Minor releases with team of QA Analysts, Automation and Manual Testers.
• Experience in Billing and Telecom
• Experience in gathering Test Data from different team members
• Involved in Requirement, Daily, Weekly and Monthly meetings
• Experience in working as a Defect Manager and Team Lead
• Expertise in writing Automation VB Script Functions using QTP
• Extensive expertise on QTP Descriptive, Normal and Check points steps creation
• Experience in preparing Daily Status Report, Defect Report, Issues Escalation and MOM
• Experience in making Requirement Traceability Matrix (RTM) and Test Case Point Analysis (TCP)
• Conducted Test Case Internal(Peer), Group, External Reviews and Project meetings
• Involved in Pre & Post Deployment Testing
• Good knowledge in Java, Selenium, Performance and Perl Scripting
• Excellent Communication and Interpersonal Skills with ability to co-ordinate activities and work in a team

TECHNICAL SKILLS

Core Areas: SDLC, STLC, V Model, Agile, QA Best Practices, Test Plan, Test Strategies, Test Scenarios, Test Cases, Test Execution, Defects Tracking, Test Cases Assignment, Automation Frame work and Device Testing.

Operating Systems: UNIX, Linux, MS-Windows, Windows XP/7

Scripting: Shell Scripting (Korn, Bourn and C Shell), SQLP/Languages C/C++, RM/COBOL, FOXPRO, COBOL, Java, Visual BASIC

Testing Tools: HP QTP 11.X/10.X, Load Runner, Selenium, Mercury Test Director/HP Quality Center/ALM and CQ (IBM Defects Tracking Tool)

Testing Types: Automation (QTP 11/10, Win Runner), Manual, Web-based, Performance, Integration, System Testing, Smoke, Sanity, Agile, E2E, Backend, Functional, Regression, User Acceptance (UAT), Bench Mark and Device Testing.

Mainframe: IBM 4381, S390

PROFESSIONAL EXPERIENCE

Confidential, Hoffman Estates, Chicago

QA Automation Lead

Responsibilities:

• Identify Automation Test Cases and Prepare Test Scripts using QTP 11.x/10.x
• Develop and implement test strategies
• Create test plans, create and execute test cases, report test results and project progress
• Determine test environment requirements and ensure readiness for testing
• Identify and ensure appropriate test data is available to support testing
• Create and document testing standards
• Created verification checks to check properties of various objects in QTP.
• Create software quality metrics and generate reports
• Coordinate execution of testing activities
• Manage workload to keep the team on schedule
• Performed Smoke, Regression, functional testing, Regression testingfor every build which was deployed- new code, patches, defect fixes.
• Provide guidance to the test team to ensure proper execution of test plans and adherence to quality standards
• Device Testing
• Utilize Confidential Quality Center for Test Planning & ALM, Test Execution, Defect Tracking and Reporting
• Work closely with developers to ensure quick resolution of defects
• Coordinate with development team in understanding the requirements, design documents, and issues
• Generated the detailed daily, weekly and whole testing reports
• Attended meetings and walk through with the Client and Development team.
• Work closely with End user for Benchmark testing
• Provide a support for Pre & Post Deployments
• Ensure all code released to production systems meet or exceed pre-defined quality standards
• Coach and mentor team members

Environment: HP QTP 11.x/10.x, Manual Testing, Win XP, SQL/Toad and Quality Center, FORCE and EDGE Dashboard.

Confidential, Middle Town, New Jersey

Testing Specialist

Responsibilities:

• Performed business systems analysis, gathered requirements
• Worked on Agile Testing
• Detailed study of the software requirement specification (SRS).
• Creating the Test Scenarios.
• Creating the Test Cases Manually.
• Worked on E2E testing
• Creating the Test Scripts for Automation.
• Gather the execution input data from dev team
• Conduct the Peer Reviews, Group Reviews for Reviewing the Test Cases
• Automated the functionality and interface testing of application using QTP
• Wrote test cases as scenarios to cover business functionality and mapped them into QC requirements module with the project requirements.
• Performed UAT, functionality, integration, regression and performance testing
• Participated in defect resolutions meetings with Technology And Business Team
• Data driven testing, Bitmap checks and Data checks were done using QTP.
• Regression testing was implemented Confidential various phases of the development and test cycles.
• Responsible for making Defect status report and Project status report every week.

Environment: HP QTP 10.x, Manual Testing, QTP, Win XP, CQ, Quality Center.

Confidential

Technical Associate

Responsibilities:

• Incorporated application software testing best practices and procedures
• Participated in entire V Model process and worked on Agile methodologies
• Performed business systems analysis, gathered requirements
• Worked on Client Server environment
• Preparing & Modifying Automation scripts using Win Runner
• Executed the Automation scripts using QC and Win Runner
• Performed Functional, GUI and Security testing of the Web based application
• Performed and supervised reviewing of project documents including functional specification, business requirements and design documents
• Worked with project managers, developers and other stakeholders to deliver high quality software product
• Performed UAT, functionality, integration, regression and performance testing
• Reported and tracked defects and ensured proper reporting of defects by all QA personnel
• Worked with developers to resolve and fix the defects found in testing the structure and functionality of the application.
• Used HP Quality Centre to execute test cases and saving the outcome, import test cases to/from excel, to store
• Ensured all reported defects are fixed and are tested

Environment: Mercury Win Runner, Manual Testing, Win XP, and Quality Center.

Technical Associate

Confidential

Responsibilities:

• Detailed study of the software requirement specification (SRS).
• Creating the BANs.
• Associating the different products with automation script.
• Usage crafting for different products with unix environment.
• Usage processing for different products.
• Done Acquisition & Formatting, Rating and Billing.
• Trouble shooting.
• Giving technical training’s to team members.
• Re-booting the servers.
• Preparing Bills using Amdocs Billing Methodology
• Performing the Data Base Testing.
• Interacting with On Site Co-coordinator.
• Developed Release Management tool
• Developed interface for computer operators to run batch applications easily and without errors
• Wrote users’ technical manuals and guides

Environment: Manual Testing, Win XP, and Quality Center/Test Director, UNIX.

Confidential

System Engineer

Responsibilities:

• Analyzing the functional specifications and User Requirement documents.
• Created Test Cases for Functional, Integration, System, Regression and User Acceptance Testing
• Coordinated with business users for design, test plan, and test case reviews
• Created naming standards and documents for both Test Case Development and Defect trackingprocess.
• Coordinate with development team in understanding the requirements, design documents, and issues
• Preparation of Procedures for critical validation check points
• Preparation of test conditions (Unit Test, System Integration Test)
• Preparation of test cases (Unit Test, System Integration Test)
• Preparation of test scenarios - Manual (Unit Test, System Integration Test)
• Participated regularly in review meetings with Project Manager, Architect, Business Users, and Business Analyst.
• Conduct Sanity testing before start our actual execution
• Analysis and record maintenance of the test result
• Preparation and maintenance of defect log report
• Defect tracking maintenance and closure of defects.

Environment: Manual Testing, Win XP, and Test Director/Excel