We provide IT Staff Augmentation Services!

System Test Engineer/project Lead Resume

0/5 (Submit Your Rating)

Middletown, NJ

Hire Now

SUMMARY:

  • Highly engaged, results - oriented professional with expertise in project testing, preparing test framework and tools across web, mobile, and API systems, Web application environment testing, User Interfaces, backend databases. Works with business and customer-facing teams providing support to reproducing issues and gathering as much detail as possible to hand off to the appropriate engineering teams. Ability to understand Integrations and messaging- real time, batch, event messaging. Adept Confidential forging strong relationships with leaders, building high performing teams, and leading change initiatives.
  • Collaborated with engineers/architects to gather and review software requirements/user stories, provide estimates, created software design specifications, Business Requirements and Host Interface requirements and Resource availability.
  • Created manual and automate test plans/strategies utilizing requirements to validate test environments, test data and test results, designed and implemented code fixes, validate outcomes against expected results and produce associated reporting for various type of applications which includes IVR, GUI interface, Mobile Web Pages and API Interface.
  • Implementation of manual and automation test frameworks across all forms of testing such as functional, unit, regression, performance, integration, user acceptance during each software development phase to reduce testing coverage using DevOps practices across project team.
  • Automated test cases in Cyara, Hammer, and CallMaster.
  • IVR Data Analysis and Visualization details using Chi-Scan (Computer Human Interaction) and KPI (key Performance Indicator) an Interactive Tool.
  • Notified developers by creating defects in ITRACK-Jira system. Retested defects after redelivered to system test.
  • Validated backend data exchange in Host Interface API using SQL query. (The interface between VoiceTone IVR and client backend host using “Web Service” communication.)
  • Used simulator to simulate environment for front-end systems to create different type of orders to validate data and database constraints for ORACLE.
  • Monitored various logs for billing information, Alarms, data processing and any unexpected error.
  • Built, installed and tested verification steps in CR (Change Request) for Microservice based applications using Jira. Supported the software deployment process.

TECHNICAL SKILLS:

Testing Tools: Chi - Scan (Computer Human Interaction) KPI (key Performance Indicator) Cyara, IVR Call Flow and Call Studio Empirix Hammer, CallMaster UNIX shell scripting Knowledge of LoadRunner and WinRunner Sablime KPI Dashboards & Scorecards Jenkins to build cloud-based code Ontrac Weblogic MS-office

Technical: Mobile web application ORACLE 12C Visual Interaction System (VIS Jira, Git WebService GVP (Genesys Voice Platform - VXML platform that has its own standards and supports voice application development) TDM VoiceGenie Excellent data relationship / data interfaces / SQL query skills Automatic Speech Recognition (ASR) and Text-To-Speech (TTS) engines Cisco ICM CTI Interactive Voice Response (IVR) Linux

Network: TCP|IP Advanced Intelligent Network (AIN), Intelligent Peripherals (IP) Call Processing Record (CPR), ISCP network HTTP|HTTPS

Principal Functional Skills: Knowledge of Agile Methodology (SCRUM) RESTful Web jSON - API Emerging Technologies Project Management Information Security Management Make data-driven decisions Software Development Life Cycle Quality Management System and Technology Integration Target Architecture

WORK EXPERIENCE:

System Test Engineer/Project Lead

Confidential -Middletown, NJ

Responsibilities:

  • Interactive Voice Response (IVR): This product is a run-time Natural Language system for the Confidential &T Virtual Content Server. Includes a Dialog Manager responsible for making decisions about how the system should reply to user input, and an NL Understanding engine, responsible for semantic processing of a text string returned by an automatic speech recognition engine using Voice Gene, XML and VoiceXML on IVSS, GVP and Voicetone platforms.
  • Led, tested and mentored Software test Engineers in testing new, unreleased products from inception to product launch. Provisioned application and identified conditional decision-making test data for RestFul API call process and its data set format. Verified test Entrance/EXIT Criteria.
  • Created test models for release testing (plans, data and modified scripts) including the identification, collection and/or creation of test data. Developed, updated and maintained quality testing standards and procedures.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship