SUMMARY:

• A resourceful, bilingual individual with more than 10 years experience working in the areas of Systems, Applications and Development, Support and Quality Assurance (Planning, Coordination, Testing and Automation) roles.

TECHNICAL SKILLS:

Operating Systems/Subsystems: WINDOWS (Web Server, SQL server), VMware, UNIX, ORACLE 10i, SQL, IBM mainframe, MVS, JES2, CICS, DB2, TSO/ISPF, CA7 - 11, OPC, OMEGAMON, FILE-AID, IBM utilities, Change management (ENDEVOR, CHANGEMAN, PANVALET), NETVIEW, TCP/IP, FTP, MQ-SERIES,Websphere, Datapower, WSDL, MS OFFICE (Word, Excel, Access, Outlook), MS PROJECT, Security (RACF, ACF2), Genesys.JIRA, TFS, TestTrack, Firebug.

Programming Languages: C, VISUAL C++, XML, CSS, HTML, TSL, VBA, VBscript, COBOL, JCL, REXX, SAS, Python.

Testing Tools: iMacros (scripting), WAST (MS Web Application Stress Testing Tool), QTP, WireShark, TestDirector, TestPartner, WinRunner, Infoman, Defect Tracking Software, Hiperstation, QADirector, HPQC, Quick Test Pro, Mantis, TestRail.

PROFESSIONAL EXPERIENCE:

Confidential

Test Specialist

Responsibilities:

• Analysis, Tests Cases Writing, Tests Cases Execution
• Analysis, Planning, Testing and validation (AS400 system and application, SQL/DB2, HPQC, VBscript)

Confidential

Test Coordinator

Responsibilities:

• UAT Communications (Offshore/Inshore development and testing teams)
• System Integration tests scenarios/scripts
• System Integration tests cases validation (auditing)
• Test Coordination.
• Test Automation - prototyped test validation process ( rexx, sql )

Confidential

QA Consultant - Banking Mass Payment project

Responsibilities:

• Set-up, Analyze and test of Mass Payment software for a major bank
• Automated (scripted) VBscript to transfer CPA format (text) to Pain002 format (xml)/FTP to accelerate testing volume, accuracy and process of transactions.
• Organized testing process and standards of testing (QA quality control, QI quality improvement)
• Automated File Import transactions (vbScript), generate optional debit/credit transactions and amounts to standardize format, generate volume and ease the validation process of the created transactions in Transactions and Financials reports.
• Improved Customer relationship - communication - quality of deliveries

Confidential

QA Analyst

Responsibilities:

• UAT tests - HPQC libraries creation (Test Plan, Test Lab, Requirements) and standards implementation
• Used VBA to Translate Word format Tests Scenarios to Excel HPQC batch import format to Test Plan.
• Used VBA to Create Tests Scenarios in Excel HPQC batch import format to Test Plan.
• Tests scenarios creation, execution and validation.
• Coached other members and Management on best practices and transfer knowledge of HPQC tools functionality.

Confidential

QA/Test

Responsibilities:

• Validation of new software builds (Sanity, Regression testing - manual and automated)
• Test and validation of fixes.
• Part of the Implementation of Automated tests (Regression, Application, Sanity)
• Coaching junior QA members, Project Managers and Management on Quality Assurance best practices (standards, procedures etc)

Confidential

Integration test - Mobile 3G wireless new network infrastructure.

Responsibilities:

• New users provisioning integration testing (mobile connections, services, billing).
• Billing system integration testing (setup, packages, services, online real time usage, rating).
• Migration of current users to the new 3G wireless network platform.
• Create test cases, test data, coordination and follow-up of testing activities.

Confidential

Senior Quality Assurance consultant

Responsibilities:

• New applications (contents, transactional) functionality testing.
• Involved in setting QA checklists and processes to improve planning of test work effort more accurately.
• Web Application Performance testing (scripting, running, reporting).
• Created Automation platform program using iMacros (VBscript), Python, other freeware’s for search engines and forms filling (Inscription, subscription) for testing.
• Coaching junior QA members, Project Managers and Management on Quality Assurance best practices (standards, procedures etc)

Confidential

Consultant - RDPRM (Quebec government)

Responsibilities:

• Creation of test scripts and test data (SQL, XML) based on functional scripts.
• Execution of test scripts.
• Validation and bug reporting.

Confidential

Quality Assurance Specialist - Software Development Company

Responsibilities:

• Environment setup: VMware, Web server, Database, Application.
• Plan, create Test Cases, Execute and Document all phases of testing.
• Certify client packages for delivery
• Created automation of Install packages (All files, dll’s and SQL scripts) on host and remote servers (VBscript, OSQL, DOS).
• Coaching junior QA members, Project Managers and Management on Quality Assurance best practices (standards, procedures etc)

Confidential

Technical Support

Responsibilities:

• First level support for ADSL customers. Installation, troubleshooting related to equipment and communication problems.
• Diagnostic using network software (TCP/IP, ping, tracert, hardware mapping, logical path mapping) to resolve end user issues.
• Configuration (mail, antivirus/spyware, broadband, dialup)

Confidential

Technical Support

Responsibilities:

• Activities related to technical support of users and small businesses (Installation, Troubleshooting, Upgrades of various Windows systems and applications)

Confidential - Richmond VA

Test Analyst - QA

Responsibilities:

• Definition of Use Cases based on Software Requirements Specifications (SRS).
• Creation of Test Cases using Test Director.

Confidential - Albany NY

Responsibilities:

• Initial analysis and planning of the testing effort (test plan, scope, resources (hdw and ssw)).
• Coordination of all activities related to the performance testing effort (Planning of daily activities, resources and schedules, reporting to management).
• Setup of test environments and tools to be used (Hiperstation, Mainview, Insight, test libraries, CICS regions, virtual terminals etc.)
• Creation of test scripts. Automation of test transactions using Rexx and other tools for simulation of up to 10000 users.
• Playback of transactions. Analysis and reporting.
• Coding of REXX programs to map out OPC scheduler job dependencies based on applications internal and external dependencies (Datasets, Time, other Jobs)

Confidential - Montvale, NJ

Test Automation Specialist

Responsibilities:

• Designed, and coded all programs (REXX, Easytrieve, and JCL).
• Tested and documented all phases.

Confidential

Technical Support

Responsibilities:

• Activities related to technical support of users and small businesses (Installation, Troubleshooting, Upgrades of various Windows systems and applications)
• Piece work involving REXX code for automation of DB2/RACF/Top Secret security access (users, privileges, access addition or deletion).

Confidential - Harleysville, PA

Test Coordinator

Responsibilities:

• Coordination of all phases of the overall testing effort reporting to Project Managers and acting as a facilitator for test cycles to resolve issues. Setup of daily activities.
• Initial Analysis and planning (Test Plan, Test Strategy, Test Specification, Test Cases, Test Documentation and Test Schedules).
• Setup of Testing Environment and Test data (Test libraries, DB2, CICS, networks and testing tools)
• Setup, execution, validation and documentation of all batch applications jobs (OPC, JCL, Endevor, backup etc).
• Initial Automation of CICS transactions input (Hiperstation, REXX).

Confidential - Hartford, CT

Quality Assurance Analyst and SSW testing/tools support

Responsibilities:

• Analysis of test data needs to use for User Acceptance Testing (DB2, Oracle, QMF, and SQL).
• Review and reporting of necessary procedures to capture and load test data.
• Support of Winrunner tools and automation of scripts using TSL scripting.

Confidential - Boca Raton, F

Programmer Analyst

Responsibilities:

• Design, Program and Program modification of software needed for conversion (shareware, networks).
• Technical support of all HDW and SSW used (Install, Configuration, and Troubleshooting).

Confidential - Bloomington, IL

Environment: Testing Analyst/Technician. (Test, Support lead)

Responsibilities:

• Analysis and Planning related to the creation of a new test system.
• Creation of the Operating system (TSO, Catalogs, User Catalogs, SMS, VTAM, TCP/IP, MQseries, RACF and ACF2, system files and libraries).
• Migration of all test related data from the old system (DB2, test files, test libraries) using SAS.
• Creation of maintenance programs to populate, refresh databases and system libraries (JCL, BMC utilities, System backups and others)
• Automation of Load/Unload of current Production databases to the Test databases (DB2, Oracle using Rexx).
• Coaching junior QA members, Project Managers and Management on Quality Assurance best practices (standards, procedures etc)

Confidential - Boca Raton, FL

QA - Test Analyst

Responsibilities:

• Design of a newly created Quality Assurance department. Setup of the QA environment (libraries and databases, implementation of testing tools - Hiperstation).
• Development of standards, processes, procedures, guidelines and forms related to QA and testing activities. Automation of DB2 backups/restores using REXX. Automation of testing using QADirector and Hiperstation recording/playback functions.
• Coaching junior QA members, Project Managers and Management on Quality Assurance best practices (standards, procedures etc)

Confidential - Winston-Salem, NC

Operation Analyst and Test Analyst

Responsibilities:

• Setup and support of the batch environment for the applications to be tested (JCL, CA7-CA11).
• Scheduling and monitoring all applications tested, making code correction, defect tracking and reporting for Y2K compliance.
• Setup and tested the ‘Bank Card’ issuance system applications (Credit and ATM cards).

Confidential

Production Analyst

Responsibilities:

• Programs code modification to the Bank standards (COBOL, JCL, batch and online) received from the vendor (JCL, vsam, gdg, cics files, backups and recovery as well as maintenance).
• Creation of a Testing and a Production version.
• Supervised the tests runs, fixing abends, changing code when needed providing first level support, contacting vendor or application programmers when needed.

Confidential

Senior Support Analyst (Systems, Production and Test, Technical Support)

Responsibilities:

• Monitor performance and availability of all production systems, networks and applications, troubleshooting, taking bypass or recovery action as requested (Omegamon, CA7-CA11, Unix, MVS, JES2, TSO, CICS, DB2, IMS, VTAM, TCP/IP)
• Implementation and support of 600 new small stores connected to the host in Toronto (IBM LAN/token-ring applications and network servers)