SUMMARY:

• Over the past 10 years, I have attained extensive experience in various facets of the Information Technology industry, working for fortune customers. I have been primarily involved in Software Quality Assurance and Process Improvement. My assignment roles have continuously progressed through programming, design, analysis, testing, software estimation, project management and QA management.

TECHNICAL SKILLS:

Operating Systems: Windows XP/Vista/Windows 7, Win8, Win2k8 server, Linux, Mainframe MVS/OS 390, VMware Workstation 8.0, vSphere 5.0

RDBMS: DB2, Oracle 11i, SQL Server, MS Access

Languages/Application Servers: Java, J2EE, SQL, Java Script, VBScript, XML, HTML, JBOSS, WebLogic, WebSphere

Testing Tools: HP Quality Center, HP Unified Functional Testing 11.52, Selenium RC, JIRA, Extraview, Testlink, Perforce, eload, Rational Quality Manager, Rational functional tester, Rational Manual Tester, ClearQuest, ClearCase, Test Director

Methodologies: Agile, Waterfall, RAD

Applications: MS Office, MS Project, TOAD, XMLSpy, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Aliso Viejo, CA

QA Consultant

Responsibilities:

• Provides quality assurance estimates for resource and project planning purposes
• Identify test scenarios and author test cases accordingly, perform test execution, report bugs/issues and manage the complete defect life cycle using HP Quality Center as the test management tool.
• Prepare high level test plans, release notes and all detailed test documentation.
• Automate test scenarios using HP Unified Functional Testing (UFT) software.
• Review requirements, provide feedback, identify gaps between existing system and the new system and help define acceptance criteria for the user stories in scope for the current sprint.
• Participate in daily Scrum meetings, conduct Triage meetings with vendor and development team and update upper management about application testing status and defects resolution.
• Prepare Test execution reports and defects reports daily and publish them to the project community online.
• Lead Test Strategy sessions, Conduct Peer Review meetings and publish the meeting minutes to the Project Team.
• Identify Potential Process improvement areas, suggest options and recommend approaches.
• Coordinate with the IT department for User access, granting Security Roles and Single Sign On Authentication to the various application modules for Project Team members as needed on different environments and in promoting the system configuration from one environment to another.
• Maintain test regression suites and prepare test data and optimize test data creation using Microsoft PICT tool.
• Validate test data using SQL queries against Oracle database.
• Perform in - depth testing of the third party (SCC Gene Soft Computer Inc. ) configuration management tool used to integrate and move the implemented software from one environment to another.

Environment: Windows7, VMware, VBScript, HP Quality Center, HP Unified Functional Testing 11.52,LoadRunner, Oracle 11i, PICT, VB.Net, MS-Office and SharePoint.

Confidential, Irvine, CA

QA Consultant

Responsibilities:

• Test and verify Cloudified Applications Appsets created using Application Jukebox Studio, where the application is pre-virtualized, encrypted and divided into small fragments called 'pages' which are later published and delivered from Application Jukebox Server and accessed through the Application Jukebox Player.
• Test the Cloudified Applications on different Operation Systems (both 32-bit and 64-bit) using VMware and on different browsers like Firefox, Chrome and IE for internet applications.
• Prepare test cases and manage test execution using Testlink as the test Management tool.
• Responsible for reporting bugs and managing the complete defect life cycle using Extraview bug and defect tracking system.
• Participate in Daily Scrum meetings, and coordinate with Clients about application testing status and defects resolution.
• Prepare Release documentation for all major releases of the Application Jukebox products and use Perforce for version control.

Environment: Windows XP/Vista/Win7, Win8, Win2K8, VMware, vSphere, MS-Office, SharePoint, Extraview, TestLink, and Perforce.

Confidential

QA Manager

Responsibilities:

• Manage personnel, tools, processes, and schedules to deliver several releases per year for both applications.
• Inherited three disparate cross-functional teams and through team-building, cross-, and skills building, created a single team of strong professional testers and effective team environment.
• Demonstrate knowledge and experience of QA Methodologies and Tools and introduced the use of test management and test execution tools and used them extensively to improve tester efficiency, reliability and reusability.
• Increased team size from 6 to 13 through a combination of on-shore and off-shore recruitment.
• Review new tools and testing techniques.
• Analyze QA processes, identify risks and issues proactively to provide creative solutions and implement effective enhancements.
• Responsible for Change Control Processes and all concerned communication to team and senior management
• Participate in developing long-term strategic IT plan for department
• Communicate effectively with the client to negotiate and create partnership demonstrating adaptability and strong customer service skills.
• Provide QA expertise and guidance including impact analysis and QA task management.
• Mentor and guide the QA team members as needed, to gain in-depth knowledge of the application to test and the test tools to be used for successful execution of the test cases during the functional test cycle.

Environment: Windows XP, Unix, Weblogic, JBoss, J2EE, Oracle 10g, HTML, XML, JavaScript, Selenium RC, JIRA, eload, MS-Office, SharePoint and VersionOne.

Confidential, Costa Mesa, CA

QA Expert Consultant

Responsibilities:

• Responsible for accomplishing QA human resource objectives by recruiting, selecting,, assigning, scheduling, coaching and counseling QA team members; communicate their job expectations, plan, monitor, review their job contributions and do performance appraisals and enforce policies and procedures.
• Achieve QA Operational objectives by contributing information and performing analysis to develop strategic IT plans and review them, prepare and complete action plans, implement quality and customer-service standards, identify and resolve problems, complete audits, determine system improvements and implement change.
• Develop quality assurance plans by conducting hazard analyses, identify critical control points and preventive measures, establish critical limits, monitor procedures, corrective actions, and verification procedures.
• Validate quality processes by establishing product specifications and quality attributes, document evidence, determine operational and performance qualification; write and update QA procedures.
• Work closely with Cross functional teams - Project management, Product Management, Senior Management and Development team to provide status update/discuss about QA Cycle, establish priorities and ensure that application functionality is promptly and fully tested to meet projects scheduled deadlines while delivering high quality value added business products.
• Provide consultative, Client UAT support and timely support for production implementations of Fraud Solutions applications.
• Periodically review Test Log and ensure that issues are reported, retested and closed in a timely manner.
• Support all Risk Management programs: Security, Audit, and Backup Plan (BCP) as needed.
• Analyze software requirements, provide QA time and effort estimation, create test schedules, develop test strategies, design, create and execute high level test plans, and coordinate and support operational test procedures
• Provide analysis, environment set up, integration and Client UAT support
• Participate in production implementations of Fraud Solutions applications.
• Periodically review new issues in the queue, add solutions and close tickets in a timely manner.
• Support and participate in all Risk Management programs: Security, Audit, and Backup Plan (BCP) as needed.
• Prepare Test Data for Test case execution
• Responsible for planning and identifying the test tools needed to speed up test case execution
• Help in automation of test scenarios using Rational Test Tools.
• Demonstrate expertise in testing applications in the distributed environment via HTML and XML channels.
• Work to minimize and eliminate future performance/capacity issues by conducting performance/stress testing.
• Work to find better, more efficient and less costly ways to achieve the same results and display innovativeness in solving issues.

Environment: Windows XP, Unix, Weblogic, JBoss, J2EE, Mainframe, DB2, HTML, XML, JavaScript, XMLSpy, Rational Functional Tester, Rational Manual Tester, ClearQuest TestManager, ClearQuest Web/Windows Client, LoadRunner, JIRA, eload and MS-Office, MS-Project, SharePoint.

ITT Industries

Confidential, Monrovia, CA

Responsibilities:

• Analyze application requirements for Scheduling and Forecasting of DSN.
• Collecting requirements from Project Service Level Agreements (PSLAs) for both NASA and Non-NASA missions and establishing mission requirements in the database.
• Forecasting and planning the use of Jet Propulsion Laboratory (JPL) managed Deep Space Network (DSN) 26, 34 and 70 meter antennas.
• Coordinate Resource Allocation Review Board meetings.
• Develop and maintain official mission sets, perform analysis on the different antenna resources to evaluate user requirements and generate reports based on user input to determine expected time available for each user and identify the periods of high contention with other users at each antenna.
• Involved in formulating Schedule and Forecast requirements into detailed test plan.
• Coordinate and support operational test procedures.
• Automated test scenarios for GUI, Functionality, Boundary, Security, Load performance and Regression testing on the existing database and the newly delivered Scheduling and Forecasting web application tool using WinRunner and LoadRunner.
• Create User Acceptance Test plans and perform database testing using SQL queries.
• Provide and documentation for new software tools. Participate in regular project status meetings.
• Evaluate software adequacy and investigate new software and operational procedures to enhance the Deep Space Network’s (DSN) resource allocation process and data exchange efficiency.
• Responsible for the analysis of test results versus the software requirements, including documentation of faults, providing assistance to software development team during fault investigation and verification of correctness repair to ensure testing issues are resolved.
• Prepare necessary failure and anomaly reports using Test Director and request for change reports.
• Design and develop software tools using VB.NET, ASP.NET and SQL Server 2000 on Windows XP platform to automate some of the manual processes involved in performing the DSN resource allocation efficiently and accurately to reducing human errors and minimize redundancy.

Environment: WinRunner, LoadRunner, Windows XP, ASP.NET, HTML, VB Script, IIS, SQL Server, MS-Office.

Confidential, Pasadena, CA

Senior Sequence Integration Engineer/ Senior Operations Engineer

Responsibilities:

• Designed, developed and maintained the software for the automation of sequence generation and data processing procedures.
• Involved in finding innovative and feasible solutions to accommodate changes in the scheduling requirements for TOPEX and JASON satellites.
• Created detailed test plan and identified test cases for testing the functionality and performance of the TDRSS satellites scheduling tool.
• Responsible for coordinating and performing user acceptance tests on the application.
• Demonstrated proficiency in Perl, TCL, Visual Basic 6.0 and C++ under Unix X-Windows Motif, Windows NT and VAX/VMS environments to build robust and quality programs to help the mission planning and sequencing team (MPST) meet their requirements and goals with much less effort. This helps to increase the team’s efficiency significantly and results in the delivery of high quality error-free products while maintaining a low staffing requirement for Mission Planning and Sequence Team (MPST).
• Responsible for generating an integrated sequence of events, for monitoring the TOPEX and the JASON satellite performance, including the coordination and implementation of routine satellite activities.
• Perform TDRSS and Ground Network (LEO-T) scheduling and support the flight control team in carrying out the TDRSS schedule.

Environment: Windows NT, Sun Solaris, VAX/VMS, Exceed, Perl, TCL, VB 6.0, MSOffice.

Confidential, Whittier, CA

Research Associate

Responsibilities:

• Responsible for designing, developing and updating the website for Research Division using HTML, CSS, JavaScript, Perl. This has helped to get a significant increase in Confidential t participation for various studies like fibromyalgia, effectiveness of herbs on migraine and cholesterol study to name a few.
• Responsible for designing and developing customized databases using MS -Access for various clinical studies conducted by the research division to store Confidential t information and clinical data for analysis purposes. This helped the research division conduct several different clinical trials simultaneously and handle large volumes of data efficiently to generate accurate analysis reports within a short period of time.

Environment: Windows 98, MS-Access, Perl, JavaScript, HTML, CSS, MS-Office.