SUMMARY

• Results - driven professional with over 6 years of experience in Information Technology industry with first-rate expertise in Software Quality Assurance and Testing.
• Well versed with Automated and Manual Testing, Performance Testing, Regression Testing, Stress Testing, Integration Testing, System Testing, Black Box Testing and Test Documentation.
• Expertise in review and documentation of system test plans and creating test cases on the basis of products releases features, client's requirements and related technical document.
• Proven experience in writing Test Plans, defining Test cases, developing and maintaining Test scripts, analyzing bugs, interaction with team members in fixing the errors.
• Possess Excellent Verbal and Written Communication Skills. Good problem solving skills and team player with strong interpersonal and communication skills.
• Have ability to work collaboratively with testers, developers, and other team members to test complex projects to achieve overall enhancement of software product quality.
• Over 6 years of diverse experience of Quality Assurance, and testing with emphasis on Automated/Manual Unit, White Box Testing, Front End Testing (Functional Testing and GUI Testing), System Testing, Performance, Stress, Load and Regression Testing of Stand-alone, Client/Server and Web based applications.
• Complete understanding of Software Development Life Cycle (SDLC) in the areas of business analysis, development, testing, deployment and documentation.
• Experience working with software Development life cycle models (Waterfall Model, V Model, Incremental/Iteration Model and Agile Model).
• Responsible for Quality Assurance and Control, Test Planning and Execution based on clients’ specifications.
• Extensive experience in Quality Center spanning for over 5 years ranging in installation, setup, and efficient usage of all the modules involved.
• Experience in creating and managing comprehensive test plans and test cases using Mercury’s Test Director and Rational’s Test Manager
• Extensive use of bug tracking tools like Mercury TestDirector, Rational ClearQuest for reporting modification requests.
• Responsible for the planning and coordination of contingencies when scheduling and maintaining current status of projects and assigned project deadlines.
• Expert in Documentation and Automation of testing using, LoadRunner, WinRunner, Test Director, Manual Testing, Mercury Interactive Test Suite.
• Skilled in data manipulation using SQL queries and writing PL/SQL procedures.
• Have been involved in client-server and Web based applications.
• Strong knowledge of Software Change Control and Production Automation.
• Involved in front-end Java clients and back-end Unix/Oracle-based applications.
• Involved in load test and performed test using Load Runner.
• Experience in data driven testing in QTP.
• Performed White Box Testing in the Unit Testing Phase.
• Hands-on experience in Automation Tools QTP, Win Runner and Load Runner.
• Exposure to various programming environments such as JAVA, .Net framework and across different operating systems like Windows and various flavors of Unix
• Strong experience in healthcare, travel, financial and telecom applications.
• Comfortable working as an individual and in a team environment.
• Excellent communication, leadership and interpersonal skills.

TECHNICAL SKILLS

Testing Tools: Quality Center, QTP, Load Runner, Test Director, WinRunner, LoadRunner, Rational RequisitePro, Rational Test Manager

Languages: VB Script, C, C++, PL/SQL, SQL, HTML, DHTML, XML, XSLT, JavaScript

Databases: Oracle 8i/9i/10g, MS Access, MS SQL Server, Sybase

Operating Systems: Windows Vista, XP, Windows 2000/NT, Unix, Linux, MS DOS

Professional Tools: MS Office Suite, MS Visio

Other Tools: TOAD, JIRA, Bugzilla, CVS, TortoiseSVN, Clear Case, Rational ClearQuest, SQLDeveloper, Groove, SharePoint

Designing tools: Rational Rose, UML

Protocols: HTTP, FTP, TCP/IP, UDP, SMTP

PROFESSIONAL EXPERIENCE

Confidential, Austin, TX

Sr. Tester

Responsibilities:

• Crucial part of the team that implemented a custom framework for automating multiple scenarios for TIERS, the most important application for Confidential .
• Maintained and modified the automation test suite that comprised of several thousands of scripts that helped in effective regression testing.
• Actively participated in smoke, functional and ad-hoc testing during SIT phase.
• Written user defined functions in the function library in QTP, written recovery scenarios to handle the unexpected exceptions and associated to the Application Area.
• Worked on designing a Data Driven framework for a new application that was being built as part of Confidential ’s effort to better utilize their funds.
• Map the requirements to test cases (via QC test coverage) to follow Traceability matrix.
• Optimized Quick Test Professional (QTP) scripts for Regression testing of the application with various data sources and data types.
• Generation of XML files to create test requests for testing webservices during regression testing phase.
• Strong understanding of XSLT and how it integrates with XML.
• Responsible for creating data samples using XML requests which were used in SoapUI.
• Used Quality Center to organize the scripts and developed test suites. Reported defects in Quality Center.
• Configured Test Suites in Quality Center to be used by batch processes in automatic regression testing every weekend.
• Interacted with Functional, development teams to develop test scripts based on the requirements and business process procedure.
• Analyzed Business Requirements and developed the test plan, test scripts and test cases using Quality Center.
• Prepared Test Data for Positive and Negative Testing used in Data Driven Test.
• Mentored new members of the team to get a good understanding of the application and the framework that helped them kick start their career at Confidential .
• Coordinated closely with developers in detecting bugs and preparing the Defect reports.
• Worked closely with manual testers and the testing managers in deciding the scenarios to be automated.

Environment: QuickTest Professional 10.0, Quality Center 11.0, Automated Testing, Flex, Web Services, MS SQL Server, XML, XSLT, Groove, SharePoint, SQLDeveloper, MS Excel, MS Powerpoint

Confidential, McLean, VA

Test Lead

Responsibilities:

• Analyzed the system specifications, business requirements for full understanding of the business and employing the techniques of Rational Unified Process in the project.
• Creating and configuring the test cases in Rational TestManager and associating the test requirements developed in Rational RequisitePro with them.
• Managed QA team to implement testing objectivities, studied and understood the functionality of the application under test.
• Extensive work experience with HP Quality Center Business Process Testing (BPT) with QTP.
• Worked in Agile environment during testing with Paired Programming teams in Testing and Development.
• Created and customized schema repositories in ClearQuest with SQL as the database using ClearQuest Designer.
• Involved in White Box Testing with developer in Unit Testing.
• Involved in Black Box Testing (Functionality, GUI Testing).
• Led a Team of 6 members, spanned over USA and India.
• Worked as Lead for web application as a part of functional testing team.
• Reviewed Business and Functional requirements and was also the SME for the QA Team.
• Team peer review and updating Business Components details according to review comments.
• Involved in writing BPT Manual components.
• Responsible for software QA and analysis, with emphasis on performance testing and functional decomposition of web-based (SOA) and legacy systems architecture.
• Responsible to automate the manual components in BPT.
• Created different Application Areas for different test scenarios.
• Implemented the runtime parameters and grouped the components as per the test scenarios for multiple iterations in Business Process Testing (BPT).
• Created and executed black box test cases with respect to functional and business requirements.
• Performed Pivot Table analysis several times to showcase the testing team’s performance using several measures of metrics such as meeting execution deadlines, resource utilization among other such metrics.
• Developed test scenarios and test procedures based on test requirements
• Responsible for setting up the standards and procedures for Manual & Automation Testing.
• Performed black box testing with manual testing
• Performed all phrases of end-to-end testing which includes Accepting testing, Functionality testing and Regression testing of the application
• Responsible for manual and automated test case analysis.
• Tested all HTTP, HTTPS in this application.
• Performed cross browser testing to different versions of Netscape and Microsoft IE Browsers
• Conducting weekly status meeting for Off Shore team.
• Attended daily Standup meeting with team members of Web team and developers to evaluate the project progress.
• Supervised the use of Rational ClearQuest for Defect Tracking for all the projects.
• Coordinated closely with developers during the testing life cycle.
• Responsible to prepare the Test Results and submitting to the higher management.

Environment: Manual testing, JIRA, Quality Center 9.2, BPT, Microsoft VB.Net, C#, ASP.Net, Web Services, SQL Reporting Services, SQL Server 2005, Rational Toolset, Clear Quest, Requisite Pro, Rational TM, Rational ClearQuest

Confidential, Bothell, WA

Testing Coordinator

Responsibilities:

• Responsible for successful integration testing for all the development done by the team in each sprint.
• Acted as a liaison between the System Analysts, Developers, other onshore parties and offshore testing teams providing all the required information.
• Have been known to perform and operate with excellence and quality in tight timelines.
• Played critical role as a business knowledge go-to person apart from leading the testing effort for the IMEI Blocking Tool which was a completely new project for the team.
• Created a tightly-knitted testing process between onshore and offshore teams which enabled easy handoff of testing activities with the help of daily handoff emails which made sure that resource utilization is maximized.
• Was involved in extensive SoapUI testing to test the webservices and the services for the entire application for each sprint.
• Involved in designing detailed test plans and test suites as part of Dev. Integration Testing.
• Responsible for creating Test Cases and Test Plans in Quality Center including monitoring execution status for timely execution.
• Involved in test case review for both Dev Integration and QAT test cases to make sure all scenarios are effectively covered.
• Responsible for Sprint and QAT defect tracking during each sprint and made sure all defects are addressed by the development team.
• Helped in assessment of development team’s performance in terms of code effectiveness using some general testing metrics at sprint level such as number of sprint defects, number of QAT defects, etc… by creating pivot tables in excels to depict this data.
• Worked in tandem with QAT testers in helping them answer questions about the functionalities for each sprint along with providing assistance for testing any roadblocks that the QAT team faced.
• Testing also involved making sure to check that the databases were updated for memos, logs
• Presented the testing team’s efforts and progress to upper management during several status update meetings.
• Documented the business knowledge gathered as part of testing as well as during the general duration of the sprint, which will help during future use of the tool.

Environment: Agile/Scrum Teams, Quality Center 10.0, BPT Testing, Manual Testing, Flex, JIRA, SoapUI, Web Services, Oracle, MS SQL Server, SQL Management Studio, XML, SQLDeveloper, TOAD, MS Excel, MS Powerpoint

Confidential, Atlanta, GA

Sr. QA Tester

Responsibilities:

• Reviewed functional requirements and use cases documented in Requisite Pro.
• Setting up the environment, installation, administration and maintenance of Rational software testing tools.
• Defined the business components (BPT) throughout the project.
• Involved in designing and building the actual BPT components for the test cases.
• Worked in Agile environment conforming to Agile principles and methods for Testing.
• Maintaining the Rational ClearQuest defect tracking system, including submitting and assigning defects to the application developers along with the release of defect aging reports.
• Generating detailed test results and related documents using Rational SoDA.
• Created test scenarios and test cases based on functional documents and user stories.
• Setting test plan and test lab in the Quality Center for the projects to create and access requirements, defects, test cases and reports for the status.
• Created and executed detailed test cases with step by step procedure and expected results and maintained the test logs, test reports, test issues, defect tracking using Quality Center.
• Used Quick Test Professional (QTP) for regression testing and running the automation suite.
• Responsible for software QA and analysis, with emphasis on performance testing and functional decomposition of web-based (SOA) and legacy systems architecture.
• Created automation test scripts to test all end-to-end components - legacy mainframe, Web and upgrade.
• Involved in White Box Testing with developer to perform Unit Testing.
• Conducted test case reviews and presented the test cases/test scenarios to the team members for all iterations.
• Participated in daily SCRUM meetings and gave the daily status of testing.
• Inserted checkpoints where needed, to compare the current behavior of the application being tested to its behavior in the earlier version using Quick Test Professional (QTP).
• Executed SQL queries to verify the database for the relevant test cases.
• Documented the defects in quality center and assigned them to relevant developer.

Environment: Requisite Pro, JIRA, HP Quality Center9.2, BPT, QTP 9.2, Java, JSP, HTML, DHTML, CSS, Web farm, IIS web Servers, IBM Web Sphere, Sybase

Confidential, Mason, OH

Quality Test Engineer

Responsibilities:

• Executed test cases under integration, user acceptance test environments.
• Backend testing was done to verify and validate data.
• Data verification and data integration test was done using SQL queries.
• Worked with developers in resolving issues in test environment and defects while application under test.
• Reported defects to the development team and tracked defects using Test Director
• Wrote and executed scripts for load testing using the Virtual User Generator, created and run Controller scenarios to test the functionality under varying load.
• Wrote SQL quires for Database testing(End to End Testing)
• Involved in creating Scenarios for Load Testing using Load Runner.
• Developed Test scripts for Data Driven testing using Win Runner.
• Created Vuser scripts to simulate client activities using Vuser Generator
• Created Load testing scenarios in Load Runner Controller based on the use cases and business requirements.
• Inserted Transaction Points and Rendezvous Points to measure the performance of the application in Load Runner.
• Involved in Performing Back-End Testing by writing SQL queries to extract the data from SQL database.
• Involved in Database Compatibility testing to make sure that the application is compatible when database is upgraded.
• Performed end-to-end testing on the release version of the software application.
• Created various types of reports for Various User Levels. Created JavaScript, based projects.

Environment: Load Runner 8.0, JIRA, QTP 8.0, Test Director 8.0, Java, Manual Testing, HTML, Oracle 9i, PL/SQL, UNIX and Windows NT

Confidential

Java Developer

Responsibilities:

• Developed, implemented and executed test methodologies and plans to ensure software product quality.
• Core responsibility involved manually testing the application under test.
• Designed and developed tests scripts for manual testing of all the modules.
• Performed extensive GUI testing using Win Runner.
• Performed high level Functional testing and Integration Testing using Win Runner.
• Involved in creating Scenarios for Load Testing using Load Runner.
• Developed Test scripts for Data Driven testing using Win Runner.
• Performed extensive Regression Testing for subsequent versions of the application using QTP.
• Involved in Performing Back-End Testing by writing SQL queries to extract the data from SQL database.
• Involved in Database Compatibility testing to make sure that the application is compatible when database is upgraded.
• Performed extensive User Acceptance Testing (UAT).
• Execute and repeat test conditions.
• Prioritize testing activities and defect management to meet project objectives.
• Performed end-to-end testing on the release version of the software application.
• Involved in Functionality, Black box, Integration and System of the application using QTP.
• Tested various text-hyperlinks and image-hyperlinks of Home page and different pages using QTP.
• Provided the management with reports, and schedules as necessary and detected GUI bugs.
• Participated in the design walkthroughs and meetings.
• Defects were tracked, reviewed, analyzed and compared and stored in Test Director.

Environment: QTP 8.0, Test Director 8.0, Java, Manual Testing, HTML, Oracle 9i, PL/SQL, UNIX and Windows NT