OBJECTIVE:

• To bring to your organization enthusiasm, dedication, responsibility, and good work http://www. Confidential .com/theme/1427/how to love work.html ethic, combined with a desire to utilize my skills obtained through experience in the following areas: Customer Service, Electronics, Management, Quality Assurance, & Technical Assistance.

TECHNICAL SKILLS:

Microsoft Windows: 3.11, 95, 98, 98SE, 2000, ME, XP 32/64 bit, Vista 32/64 bit, Windows 7 32/64 Bit, Windows 8/8.1 32/64 Bit.

Programming: Excel, PowerPoint, Word, Outlook, Visio, dBase, Office, Flash, Java Scripting, HTML, Visual Basic, Turbo Pascal, MS - DOS 6.1, Mac OSX, Microsoft Word, C++, Adobe Photoshop CS2/3/5/6, Adobe After Effects, Cinema 4D, Maya3D, Studio3D Max, Ruby, Python, & Reason 3.0.

Computer Design & Networking Skills: Networking, WAN/LAN Setup, Repair & Optimization, Repair/Diagnostics, Software/Hardware Installation, Custom PC Building, Overclocking, Voltage Regulation, Memory/CPU Tuning, Intranet/Internet & HTML Design, Network Administration, Port Forwarding Setup & Optimization, Troubleshooting, & Technical Support.

PROFESSIONAL EXPERIENCE:

Assembly Technician, Quality Assurance Supervisor

Confidential

Responsibilities:

• Responsibilities included: Assembly of various forms of Harley Davidson headlight assemblies for Harley Davidson motorcycles, ensuring all assembled parts are operating efficiently and properly within tolerance and quality levels, troubleshooting errors, and repairing all defective products. Transportation of assembled products to shipping warehouse, and properly completing work orders in Microsoft Excel for the customers.

Electronics Technician

Confidential

Responsibilities:

• Responsibilities included: Assembling and soldering electronic components for companies such as: NASA, Texas Instruments, and Marconi Industries. Proper soldering of all components and testing of completed products in testing bays to ensure proper functioning and reliability. WAVE soldering of main circuit boards for system applications related to computer mainframes, server boards, and relay terminals.

Electronics Technician, Quality Assurance, & Solder Technician

Confidential

Responsibilities:

• Responsibilities included: Custom IEEE, USB, and Ethernet cable assemblies for companies such as: NASA, Department of Defense, and the United States Military. Soldering of components, ensuring proper guidelines are met for functionality and reliability of components completed, inspection and repair of malfunctioning components, troubleshooting and diagnostics of flaws in the preparation of the components, careful final assembly diagnostics of completed components, and shipping of completed components to the customers.

Electronics Technician

Confidential

Responsibilities:

• Responsibilities included: Assembling and soldering electronic components for companies such as: NASA, Texas Instruments, and Marconi Industries. Proper soldering of all components and testing of completed products in testing bays to ensure proper functioning and reliability. WAVE soldering of main circuit boards for system applications related to computer mainframes, server boards, and relay terminals.

Repair Technician

Confidential

Responsibilities:

• Responsibilities included: Repair and diagnostics of failing, and/or complete failure of roofing systems. Troubleshooting with customer to ensure proper care techniques are in place to prevent future malfunctioning of roofing mechanics. Ensuring proper customer service is rendered.

Customer Service Representative

Confidential

Responsibilities:

• Responsibilities included: Customer Service, ensuring all inventory received is placed correctly in the designated shelf assignments, checking inventory to ensure all items are accounted for, managing delivery times and dates with the distributor, and basic cleaning of the main sales floor and backroom areas.
• Note - Confidential Electronics Experience: Customer Service, Technical Support, WAN/LAN Setup, Repair & Optimization, XBOX360/PS3 Setup, XBOX Live/PSN Network Setup & Optimization, HDTV/Blu-ray Setup, Repair, & Optimization, Troubleshooting, & Home Theater Setup, Repair, & Optimization.

Quality Assurance Technician, Engineer

Confidential

Responsibilities:

• Responsibilities included: Supervising the reliance of material according to customer specifications and reliant to IPC Guidelines involving: Solder joints, PC Board specifications, coating requirements, and contract specific operations and load specifications of equipment while under electronic operations. Represented customers such as: Confidential, Confidential, and Confidential . Responsible for Final Inspection of Class 1, 2, & 3 IPC classified Medical and Military components.

Computer Field Technician, Technical Support

Confidential, Jamestown, NY

Responsibilities:

• Responsibilities included: Field Technician for State Farm’s AERO 40 Equipment Refresh Program. Replaced existing Lenovo Laptops with HP Laptops. Performed back-up operations of: User Profiles, Documents, IE Favorites, and other settings from current Lenovo laptop workstations to new HP workstations via Windows Server 2003.
• Replaced existing HP Officejet 8500a AIO Printers with new HP Officejet 8630 AIO Printers. Replaced existing Kodak i2100 Scanners with new Kodak i2600 Scanners. Replaced (if applicable) HP 3005/OKI LAN Printers with new HP 3505 LAN Printers. Setup and configuration of LAN DHCP configuration for all LAN printers from Static IP addresses. Conducted of all State Farm personnel & staff on new laptops, printers, LAN printers, AIO devices, and scanners. Also worked with the State Farm helpdesk to resolve complex technical issues.

Computer Field Technician, Technical Support

Confidential, Ohio Central, Northwest Ohio

Responsibilities:

• Responsibilities include: Providing onsite and remote support for H&R Block IT Infrastructure. This includes: Maintaining Networking capabilities, Re-Imaging HP/Dell Desktops if needed, Contacting TSC (Technicial Support Center) for assistance on repairing issues that are not repairable client side.
• Maintaining Server and Backup applications during emergencies such as power down or no ISP connectivity, and installing Confidential &T Wireless Beam Modems during no local ISP connectivity. Office setup per office to include: Setup of HP/Dell Workstations, Brother Fax Machines, Lexmark LAN Printers, Isp/Telcom connectivity, Cat5/6 installation for routing/network switch and throughout office to maintain connectivity to ISP. Oncall/Onsite Dispatch to maintain office integrity during and not during tax season. Maintaining capability of payment by updating/installing POS machine and Peripherals.