SUMMARY:

• Senior program test manager with twenty seven years of Hands on experience in delivering medium and large test programs and leading major test transformation/optimization initiatives.
• Results - oriented, recognized for taking major initiatives, adapting to rapidly changing environments and resolving mission critical issues to ensure bottom line success.
• Excellent understanding of all SDLC and testing life cycle methodologies including V&V, TMAP, UML/Use case driven, SOA testing, test driven development, Agile, waterfall, iterative and spiral software development.
• Lead test transformation programs for global organizations and achieving considerable quality improvements, cost reductions and increased effectiveness in testing services and capabilities.
• Organised and directed (hands-on) large testing organizations with focus on testing, quality assurance and process improvements.
• Setup and managed offshore and onshore testing organizations and CoEs and implemented onshore/offshore testing operating models.
• Involved hands-on in test planning and execution activities in all phases of testing including: System testing, Integration testing, UAT, Regression testing, Test automation, Parallel testing, Performance testing and stress/load testing.
• Engaged actively in every phase of the testing life cycle including test strategy definition, test planning, test scope definition, test requirements definition, test case definition, defect reporting, tracking and resolution.
• Effective management of senior stakeholders including director, VP and CTO level, experienced in building interdepartmental relationships with senior management and other departments involved in program delivery.
• CMMI expert who has conducted major assessments and implemented process improvements initiatives for major organizations (Euro-control).
• Involved in pre-sales activities, contractual negotiations, contract drafting, contract implementation and post implementation support.

PROFESSIONAL EXPERIENCE:

Confidential

Senior Programme Test manager

Responsibilities:

• Implementing the Test strategy and test planning for a Guidewire Claims Center Implementation
• Managing an onshore/offshore team of Test managers, Test analysts and Testers
• Hands on Test Planning and Test Requirements definition
• Responsible for stakeholder management at senior level

Confidential

Senior Programme Test manager

Responsibilities:

• Defining the UAT Test strategy for Bank Operations as part of setting up a subsidiary bank for Confidential
• Implementing the UAT plan including scope definition, test processes, tooling, resourcing and governance
• Managing a globally distributed UAT team of over 250 resources including onshore and offshore teams
• Responsible for stakeholder management at senior level including risk, issue and dependencies management
• Project planning including milestone management

Confidential

Senior Programme Test manager

Responsibilities:

• Defining and implementing a Companywide UAT Test strategy for a large multinational (four continents, twenty two countries) SAP transformation programme with over 400 test and business resources distributed onshore and offshore
• UAT plan implementation including defining the risk based test approach, regression scope definition, test processes implementation and tooling
• Resource management
• Senior stakeholder management at CIO level

Confidential

Senior Global UAT Test manager

Responsibilities:

• Implementation of the UAT Test strategy for an ORPAS (Oracle) forecast and planning global deployment
• Managing a globally distributed UAT team of Test managers, testers, business managers and business analysts
• UAT planning of all global UAT testing activities for nine countries
• Working closely with the programme’s senior stakeholders to ensure proper and efficient communication, escalation, risk mitigation, issue resolution and MI reporting
• Coordinating the activities of the UAT test teams involved in testing and ensuring proper delivery of the programme’s testing deliverables

Confidential

Senior Programme Test manager

Responsibilities:

• Leading a Test team on a large SAP Logistics implementation
• Responsible for defining the Test strategy and its implementation
• Developing and executing the overall Test plan

Confidential

Senior Managing Consultant

Responsibilities:

• Leading a team on a major test proposal for a transformation program with a two year 11 million euro testing services agreed
• Resource estimation, tool requirements, and process methodology definition
• Worked very closely with the Sales team in putting together a fixed price contract
• Lead several client presentation sessions

Confidential

Senior program Test manager

Responsibilities:

• Lead the testing team of a large Data warehouse implementation for a major telecommunications organization
• Test plan definition and implementation
• Definition and implementation of programme KPIs

Confidential

Senior program test manager

Responsibilities:

• Lead the testing organization for a large application and infrastructure migration program with a total test delivery budget of over £ 21 million
• Defined the program’s test strategy
• Managed a number of test managers and their globally disbursed teams (200 test resources in five countries)
• Stakeholder management at senior VP level
• Maintained an integrated test delivery plan with all associated critical milestones, dates, activities risks and dependencies
• Managed the activities of third party suppliers involved in testing
• Defined and implemented KPI metrics to support MI reporting, implemented a quality gate process for managing the contractual and quality agreements between Confidential and the client

Confidential

Senior UAT Test manager

Responsibilities:

• Defined the Test strategy for the global implementation of a wealth management application
• Worked closely with the program’s senior stakeholders to ensure efficient communication and MI reporting
• Coordinated the activities of the test teams involved in testing and ensured proper delivery of all of the program’s testing deliverables

Confidential

Program UAT Test Manager

Responsibilities:

• Defined and implemented the test strategy for a lending (web) application
• Managed the UAT teams involved in the UAT planning and execution activities
• Coordinated the teams’ activities in the test planning, testing requirements and test cases definition
• Implemented a continuous process improvement cycle based on CMMI principles

Confidential

Senior Test Manager

Responsibilities:

• Defined and implemented the test strategy
• Coordinated the transitioning of testing services for the Transfer Agency application from UK to India
• Implemented the detailed test plan required for system testing and managed the test resources involved
• Managed offshore and onshore resources

Confidential

Head of Test Services

Responsibilities:

• Setup and managed a global test services transformational program to support internal (product related) and external (Client UAT) testing for a Transfer agency and a Fund accounting set of applications
• Delivered testing services to major financial services organizations based on an onshore/offshore operating model
• Defined and implemented a regression test automation strategy for all financial clients
• Built and sustained effective relationships with clients in order to understand their testing needs and provide them with effective solutions
• Mentored and coached the testing organization’s teams in Bangalore, Luxembourg, UK and the US on testing policies, procedures, best practices and techniques

Confidential

Program Director Testing

Responsibilities:

• Managed (hands-on) a global team of testing resources responsible for testing a portfolio of projects including a Customer Relationship Management package (Siebel) and an Internet portal
• Implemented the program’s Test strategy
• Defined and implemented an integrated program plan
• Mentored junior test managers in their test planning activities
• Implemented Quality gate and KPIs processes to support MI reporting and quality monitoring

Confidential

Senior Test manager

Responsibilities:

• Manage the testing of a large Custody and Settlements implementation
• Responsible for managing a team of testers, build support and third party suppliers.
• Defined and implemented an offshore testing operating model and manage the third party supplier relationship
• Implemented a set of best practices and quality assurance initiatives to monitor supplier performance

Confidential

Release manager

Responsibilities:

• Responsible for managing all major and mission critical releases’ deployments into production
• Implemented a Quality gate and KPI process implementations for monitoring the releases and their quality
• Provided MI reporting to senior management

Confidential

Senior project test manager

Responsibilities:

• Managed the test organization supporting the testing of multiple development projects utilizing incremental and Agile (SCRUM) methodologies
• Defined and implemented the testing strategy and test planning relating to System, Integration, UAT, functional and performance testing
• Implemented best practices, KPIs and SLAs to support service agreements

Confidential

Senior process/test manager

Responsibilities:

• Defined and implemented a product development life cycle supporting rapid deployment of major upgrades for a business chatting application Managed the testing of concurrent multiple releases on a variety of client/server configurations

Confidential

Senior test manager

Responsibilities:

• Responsible for managing the Y2K quality for a major portion of Ameritech’s systems including an SAP testing/quality of an R/3 Financials and HR implementation