Owner Resume

SUMMARY:

The opportunity to join an organization that is looking for a hands on Quality Assurance/Test engineer who brings a diversified background and a proven ability to deliver quality products on time.
Released software/firmware for Fibre Channel switches, IP routers and desktop publishing. Wrote the Initial UI tool for installation and setup of a satellite IP router in C++ based on customer requirements. Have worked on automation projects using, MS VisualTest, Silktest, Tcl/Expect and Java/Selenium.
Scripted software builds and releases using Perl. Provided onsite end - user support and at customer sites around the world. Managed Customer Support for newly released products. Represented QA in meetings with customers who were releasing our products under their label including reviewing test results with the customers and working with Development to get fixes that were required for the customers to successfully release the products. Built a successful QA team from scratch that released a Satellite IP Router. Built an offshore team in India to complement the team in the US and help reduce testing costs.

TECHNICAL SKILLS:

Technology and Tools: QA, quality assurance, test, support, manager, storage, network, IP, automation, offshore, Windows, Linux, VxWorks, Expect, Perl, VoIP, video streaming, ARP

PROFESSIONAL EXPERIENCE:

Confidential

Owner

Responsibilities:

Owned and ran a sign shop. Learned about a new industry, equipment, software, sales, marketing, production and customer service. Most of the signage was made from in-house digital printing and cutting. The shop was run from a cloud based POS system. Used Selenium to automate accounting/bookkeeping tasks from POS system.

Confidential

Captain

Responsibilities:

Spent three years sailing around the world with my family in a 45’ sailboat. Sailed 40,000 miles and spent time in over two-dozen countries.

Confidential

Product Test Manager

Responsibilities:

Managed team of 12+ employees who successfully released upgrades to existing products and new products into the FC switching market. Was responsible for an equipment budget of over $1M for test equipment, prototype products, servers, software and other essential equipment. Built an offshore team to complement the US team and reduce testing costs.
The FC switches ran embedded Linux and were connected to servers running Windows, Linux, Unix, Solaris, IBM mainframe and other operating systems. Test automation used Tcl/Expect. The servers were connected through the FC switches to various storage arrays. Worked on increasing test automation using Tcl/Expect through a number of initiatives. Represented QA in cross-department meetings for the release of Brocade FC switches into the FICON (IBM mainframe) market. Brocade became the leader in FC switches in the FICON market.

Confidential

Product Line Manager

Responsibilities:

Managed QA, Support and Product Management for the FreedomIP Satellite Router. Started the QA department as the first employee and built a team to release the product to customers. Helped install the first networks at customer sites including onsite final acceptance testing. Wrote a set of scripts to automate the VxWorks build process using Perl and MS SourceSafe which resulted in consistent and reproducible builds with no errors from developers accidentally including non-production code in the official build. Trained the QA team to work as support engineers for the initial customers increasing customer satisfaction and follow-on orders. Accompanied Sales on customer visits in the US, Asia, Europe and South America resulting in customer orders.
Testing included running tests from a VxWorks (OS on router card) console to running real world applications over satellites. The FreedomIP was a 3 Mbps L-band router card installed in a PC chassis running Windows OS. The L-band output was connected to C and Ku band satellite antennas that were connected through geostationary satellites to other FreedomIP stations in a mesh or star network configuration.

Confidential

Quality Assurance Manager

Responsibilities:

Starting in Technical Support worked up to QA Manager. While in Technical Support worked closely with Development, QA and Marketing to reduce the call volume on new products. As a QA Engineer started the automated testing of ATM for both Windows and Macintosh using MS Visual Test and Silktest that increased test coverage and reduced the number of contract employees needed to test releases.
While QA Manager worked closely with Microsoft to ensure close integration between Adobe products and Microsoft Windows and Office products. Through all of these efforts eliminated the need for “dot” releases to fix defects found in the field, limiting new releases to feature upgrades and compatibility with new 3rd party products.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship